Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 5527
Seeking Self-driven Customer Service Representative in the Merchant Service Bank Card Industry The overall goal for this position is to deepen our company’s relationship with our merchants, through personalized customer service to ensure they maintain a long-term business relationship with our company. About the Job: Retriever is seeking an experienced Customer Service Representative that can hand...
Since 1967, Fertilizer Dealer Supply (FDS) has been a valued supplier for the retail fertilizer and chemical dealer, custom applicator and growers of the Midwest. Our professional sales staff offers the finest lines of self propelled sprayers, pull sprayers, fertilizer blending and receiving equipment, fertilizer spreaders, lime spreaders, fertilizer tenders, loaders, anhydrous applicators, anhydr...
Saint-Gobain, the world leader in the habitat and construction markets, designs, manufactures and distributes building materials, providing innovative solutions to meet growing demand in emerging economies, for energy efficiency and for environmental protection. Saint-Gobain is a welcoming, solid, open-minded company that offers long-term career opportunities. About CertainTeed Through the respons...
About Us: Get the most from your floors with Rite Rug quality, value and selection. Since 1934, we’ve featured the latest colors, styles and floor types in the looks you love, at the prices you can afford. And you’ll get the best in customer service and satisfaction from our expert and professional sales, service, cleaning and installation teams. When you choose Rite Rug, you get the largest selec...
RemX Staffing is currently interviewing candidates for a Customer Service Representative position in the Clifton area. This will be a contract role with the ability to go permanent based on job performance. This is a full time Monday through Friday opportunity. The ideal candidate will have the following skills: Have to be customer service oriented High volume call center experience Must be able t...
Job Description Aqua America, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected Veteran status. GENERAL FUNCTIONS: Receive and acknowledge contact from customers desiring information or inquiries pertaining to the customer’s account. Pr...
Job Description Aqua America, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected Veteran status. GENERAL FUNCTIONS: Receive and acknowledge contact from customers desiring information or inquiries pertaining to the customer’s account. Pr...
CareersUSA, a leader in the staffing industry with over 33 years of experience, has another job opportunity for you: Our client is seeking an Administrative Assistant / Customer Service Representative to work in Farmingdale, NY. Earn $12.00 per hour at this full-time, temp-to-hire position. Work 40 hours per week, Monday to Friday, 8:00 AM to 5:00 PM. Job Description: Handle outbound and inbound c...
RESPONSIBILITIES: Our client is seeking Customer Service Representative for their Jacksonville, Florida (FL) location. Job Summary: Work in a team environment assisting clients with inquiries relating to 401(k) and Employee Stock Option accounts. This fast-paced work environment provides an excellent opportunity to build a strong foundation for a career in the financial services industry. Responsi...
RESPONSIBILITIES: Kforce is currently seeking a strong customer focused Benefit Customer Service Representative to provide customer service support to clients for pension benefits in Minneapolis, MN. This is a great opportunity but a temporary position with this company. REQUIREMENTS: Excellent ability to communicate effectively and professionally (both written and verbal) with a strong customer s...
Customer Service Representative/Teller – Chino, Rialto, Riverside, Indio and Cathedral City, CA Company Overview: Cashback Payday Advance opened its first location in San Bernardino, CA in 2003. The company has always provided an outstanding service experience for our Southern California customers. We understand the stressfulness involved in applying for any sort of loan; therefore, we have built...
Customer Service Representative/Teller – Indio, Cathedral City, Riverside, Chino and Rialto, CA Company Overview: Cashback Payday Advance opened its first location in San Bernardino, CA in 2003. The company has always provided an outstanding service experience for our Southern California customers. We understand the stressfulness involved in applying for any sort of loan; therefore, we have built...
AQ DIVISION Our locally owned franchise locations provide extraordinary opportunities for personal growth, career and financial success. For more information visit us at www.aerushome.com. Customer Service Representative Duties and Responsibilities: · Entry level position · Contact existing customers and schedule appointments · Conduct consumer market surveys · Assist company with updating current...
AQ DIVISION ESTABLISHED IN YOUR AREA Our locally owned franchise locations provide extraordinary opportunities for personal growth, career and financial success. For more information visit us at www.aerushome.com. Customer Service Representative Duties and Responsibilities: · Entry level position · Contact existing customers and schedule appointments · Conduct consumer market surveys · Assist comp...
Saint-Gobain, the world leader in the habitat and construction markets, designs, manufactures and distributes building materials, providing innovative solutions to meet growing demand in emerging economies, for energy efficiency and for environmental protection. Saint-Gobain is a welcoming, solid, open-minded company that offers long-term career opportunities. About CertainTeed Through the respons...
Bilingual (Vietnamese) Customer Service Representative job opening in San Francisco, CA Ajilon’s top healthcare client is looking for a Customer Service Representative on a temporary-to-hire basis for a well-known and fast-paced company. Located in San Francisco and accessible by all modes of public transportation, this position would be best suited to someone with prior administrative experience...
Several Full-Time Customer Service Representative Jobs in Phoenix, AZ A large and expanding company in Phoenix has several openings for Full-Time Customer Service Representatives. These positions will be responsible for handling incoming phone and email correspondence, entering heavy data input, and managing customer accounts. This nation-wide organization is the top producing and largest location...
Full-Time Bilingual Medical Customer Service Representative Job in Phoenix, AZ An organization located in Central Phoenix has openings for full-time Bilingual Medical Customer Service Representatives. This position will be responsible for both inbound and outbound customer service calls along with heavy scheduling, navigating multiple screens, and providing top-notch customer service. Medical expe...
Bilingual Customer Service Representative job in San Diego, CA Ajilon Professional Staffing is actively seeking qualified candidates for a Bilingual Customer job in San Diego, CA. This is a direct hire opportunity for our client in central San Diego within the manufacturing industry. Pay will be $16-$20 per hour, depending on experience. You will be the main client contact and will regularly be us...
Customer Service Representative with NetSuite job in San Diego, CA Ajilon Professional Staffing is partnering with our growing client in the pharmaceutical industry to fill a temporary to direct hire Customer Service Representative with NetSuite job in San Diego, CA. This is a temporary to direct hire opportunity paying $12-$14 per hour, depending on experience. You will work closely with the VP o...
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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4038 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3348 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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