Customer Service Representative Jobs

Customer Service Representative Job Overview

Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education

Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market

The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary

Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.

1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 5511
Customer Service Representative - Great Opportunity with Industry Leading Firm! Job Label:MAG_1442C7333AB-2 Want to join a fast growing company that promotes learning and provides an excellent opportunity for individuals seeking a challenge? For the receptionist / customer service representative that is tired of the same old repetitive calls everyday this is an unique chance to address multiple si...
First Fence of Georgia located in Kennesaw is seeking a Customer Service Representative to join our team. This role will have daily interaction with the customers, sales representatives and other departments. You will be working in a small team environment. We are looking for a self-starter with a minimum of 2 - 3 years customer service experience, great communication skills via phone and email, a...
Job Title: Customer Service Representative Job Type: contract Duration: 12 months Location: Akron, OH Salary: 11.00/hr. Our client is seeking 20 Customer Service Representatives for their Akron, OH location. The position is a 12 month contract assignment and is paying 11.00/hr. Please see the job description and qualifications below. Job Summary: Responsibilities - Initiating trouble calls, creati...
Disability Services of the Southwest is seeking a Bilingual Customer Service Representative to add to our team! What we do: DSSW is one of the largest providers of support services to people with disabilities and the elderly in the State of Texas. Our services include personal attendant services, nursing and therapies, as well as assistance in home modifications, adaptive aids, job coaching and su...
The Customer Service Representative is a front line service professional and brand representative for HSN. By establishing meaningful connections and confidently driving to accurate and appropriate resolutions to problems with customers’ orders, accounts, or other aspects of the customer experience, the Hybrid Customer Service Representative builds customer loyalty and increases brand value with e...
The Hybrid Customer Service Representative is a front line service professional and brand representative for HSN. By establishing meaningful connections and confidently driving to accurate and appropriate resolutions to problems with customers’ orders, accounts, or other aspects of the customer experience, the Hybrid Customer Service Representative builds customer loyalty and increases brand value...
Houston Insurance Agency near downtown has an opening for a part-time front desk customer service representative. Duties include: *Answer multi-line phones; operate standard office equipment (i.e. fax, scanner, copier, calculator, etc.) *Answer customer inquires by phone, fax, e-mail or standard mail *Producing professional correspondence and mailers *Proficiency with MS Office, Internet, and data...
Are you looking for a Customer Service position with GREAT PAY… A SHORT COMMUTE (even on the busline)…and room for growth? If you answered YES, We offer all this - plus excellent benefits AND paid training! We are currently seeking several Call Center - Customer Service Representatives to serve as a point of contact for our clients. The CSR is responsible for all telephone account maintenance, as...
Customer Service Representative The Customer Representative will be responsible for managing all aspects of customer service including answering inquiries via phone. This is an inbound call center servicing existing annuity contracts. Must have strong interpersonal, customer service and communication skills. Additional notes- -Applicants must be available until 6 p.m. Monday through Friday. -Norma...
Customer Service Representative Stevens Point, WI 54482 Hours: A variety of first and second shifts, mainly early 2nd shift though( 10-6, 11-7 12-8, 1-9). Working on every other weekends. All Candidates must be available to interview on • Friday 8/8, from 8 a.m. – 6 p.m. CT Job Description: Enjoy talking to people and have a competitive selling background!? We have a great opportunity for you! Pla...
*For immediate attention please send resumes to ***** * Modis is in search of an experienced Customer Service Representative. Successful candidate will have received formal training in Customer Service. Must have great phone etiquette and a good background dealing with customers. Must have experience with inbound calls and emails. *For immediate attention please send resumes to...
Customer Service Representative (CSR) Job Description First and foremost is the CUSTOMER SERVICE provided by a CSR. They are responsible for maintaining a customer’s account by scheduling appointments, and verifying the work that is done by a technician. Maintaining a professional relationship with the customer through quality assurance checks and handling of complaints is a must. A CSR is a perso...
Summary A Customer Service Representative is responsible for handling incoming calls related to bill payments, Earthquake and/or Homeowner’s insurance under general supervision. This includes providing information about our products, quoting policies, researching requests and troubleshooting issues. Assists internal customers as needed for research, system testing and troubleshooting. Essential Fu...
Welcome to a new era. Panther Expedited Services is now Panther Premium Logistics. And we are growing again. We are currently looking for outgoing, enthusiastic, career minded individuals who thrive in a fast paced environment. If you are looking for an opportunity to join an industry leader that has a promote from within environment, tuition reimbursement, 401K Match, health insurance and more, t...
All America Moving & Storage in Strongsville, OH is currently hiring a Customer Service Representative General Responsibilities: Order entry Order maintenance Order management – placing confirmation calls prior to services, quality check calls during services, and follow-up calls after services are completed Fielding and providing assistance for incoming customer calls Support Services for larger,...
Company Confidential CHINO, CA, 91710
We are bag wholesaler/importer who is looking for customer service representative for the promotional product and advertising industry. The position requires superior relationship-based sales skills in addition to strong communication.​ Promotional products industry background a plus.​ Responds to customer inquires regarding company products and services. Process customer phone orders, check avail...
WALVOIL FLUID POWER JOB DESCRIPTION Customer Service Representative Reports To: OperationsManager, WFP Works With: Account Manager Group, WFP Technical Support Group, WFP Production Planning Group, WFP Customer Service Group, Walvoil S.p.A. General Employee Requirements * The candidate is expected to meet quality work standards, and work in conformity with all company policies, guiding principles,...
Bi-Lingual Customer Service Representative for Insurance Industry Leader! Job Label:BHFA_BCSR For the customer-focused professional looking to have a measurable impact on the present and future business of an industry leader, this Customer Sales and Service Representative position with our Farmers Insurance Agency in Nashville, TN is a great fit! We offer competitive compensation, benefits and sta...
Company Confidential East Weymouth, MA, 02189
In this role, the Customer Service Representative will answer incoming phone calls, process orders, prepare correspondence and fulfill customer needs to ensure customer satisfaction in a timely manner. Initiates and/or implements corrective action as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction is maintained. Co-ordinates the handling of...
Summary: The Customer Service Representative is responsible for interacting with customers over the phone to provide benefits related information in response to inquiries about their services and to handle and resolve complaints. ESSENTIAL DUTIES AND RESPONSIBILITIES: Answer calls and/or correspondence (emails) from members, client, & providers Review Health Benefit plans to accurately quote to me...

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Customer Service Career Tools

Customer Service Representative


$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4038 Respondents)
Source: Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
High School
(3348 Respondents)
Source: Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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