Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 5526
Saint-Gobain, the world leader in the habitat and construction markets, designs, manufactures and distributes building materials, providing innovative solutions to meet growing demand in emerging economies, for energy efficiency and for environmental protection. Saint-Gobain is a welcoming, solid, open-minded company that offers long-term career opportunities. About CertainTeed Through the respons...
Bilingual (Vietnamese) Customer Service Representative job opening in San Francisco, CA Ajilon’s top healthcare client is looking for a Customer Service Representative on a temporary-to-hire basis for a well-known and fast-paced company. Located in San Francisco and accessible by all modes of public transportation, this position would be best suited to someone with prior administrative experience...
Several Full-Time Customer Service Representative Jobs in Phoenix, AZ A large and expanding company in Phoenix has several openings for Full-Time Customer Service Representatives. These positions will be responsible for handling incoming phone and email correspondence, entering heavy data input, and managing customer accounts. This nation-wide organization is the top producing and largest location...
Full-Time Bilingual Medical Customer Service Representative Job in Phoenix, AZ An organization located in Central Phoenix has openings for full-time Bilingual Medical Customer Service Representatives. This position will be responsible for both inbound and outbound customer service calls along with heavy scheduling, navigating multiple screens, and providing top-notch customer service. Medical expe...
Bilingual Customer Service Representative job in San Diego, CA Ajilon Professional Staffing is actively seeking qualified candidates for a Bilingual Customer job in San Diego, CA. This is a direct hire opportunity for our client in central San Diego within the manufacturing industry. Pay will be $16-$20 per hour, depending on experience. You will be the main client contact and will regularly be us...
Customer Service Representative with NetSuite job in San Diego, CA Ajilon Professional Staffing is partnering with our growing client in the pharmaceutical industry to fill a temporary to direct hire Customer Service Representative with NetSuite job in San Diego, CA. This is a temporary to direct hire opportunity paying $12-$14 per hour, depending on experience. You will work closely with the VP o...
We have a job opening for a bilingual Mandarin Call Center Customer Service Representative in Whittier, CA. This position will be responsible for taking incoming phone calls from customers regarding company services, pricing, and service packages. Organization's operating hours are from 7:00am to 9:00pm, 7 days a week; therefore, qualified applicants must be available for any 40 hour work week sch...
Full-Time Medical Customer Service Representative Job in Phoenix, AZ A large and growing company located in Phoenix has several full-time job openings for Medical Customer Service Representatives. This position will handle heavy inbound phone calls, data entry, and giving top notch customer service. Medical experience is not required as comprehensive training is provided. There is immense opportun...
A temporary to hire CSR Customer Service Representative job in Phoenix, AZ is currently available courtesy of Ajilon Professional Staffing. To be considered for this opportunity, you must have at least 6 months experience in a similar role or prior inbound call center experience. If you are looking for a chance to get your foot in the door within a large and growing organization, please continue r...
A growing industrial goods distributor has a Customer Service Representative job open in its Apex, NC office. The CSR will work with cross-functional internal teams to ensure the highest level of customer satisfaction is maintained. Candidates will work closely with sales, finance, inventory, logistics and other internal departments to serve assigned clients. Primary duties: -Receive and process a...
We’re seeking Bilingual Customer Service Representatives (CSR) to fill a job opportunity in Phoenix, AZ. The Bilingual CSR is responsible for providing timely, appropriate and linguistically competent information to all inquiries. Bilingual: English/Spanish, Cantonese or Mandarin REQUIRED. The Bilingual Customer Service Representative (CSR) job Duties and Responsibilities include: - Answers teleph...
Customer Service Representative opening in Brisbane, CA One of Ajilon’s top Bay Area clients has an immediate opening for a Customer Service Representative for a full time, temporary role at a leading logistics firm located just south of San Francisco. This position can be accessed via BART, and also offers free parking. The ideal candidate will have exceptional customer service skills, a willingn...
We have a job opening for a Customer Service Representative with strong Account Manager experiences for a job in Whittier, California. This position will be responsible for assisting key commercial clients with product inquiries, order processing, detailed account maintenance, billing discrepancies and issuing return authorizations. Qualifications: - Minimum of 3-years experience in Customer Servi...
Customer Service Representative Job in Carlsbad, CA Ajilon Professional Staffing is looking to fill a temporary to direct hire Customer Service Representative job in Carlsbad, CA. This is a temporary to direct hire opportunity with our client paying between $11-$13/hr. You will be responsible for handling all customer inquiries, submitting claims, and making follow-up calls in an extremely fast-pa...
Ajilon Professional Staffing is currently recruiting for 2 Customer Service Representatives for our client on the South Side of Pittsburgh. Ideal candidate will have 1 year of experience in a call center environment, excellent communication skills, and computer savvy. Customer Service Representative Job Responsibilities Include: • Take heavy inbound calls with customers • Enter order information i...
Ajilon is working with an established merchandising company to immediately fill a temp-to-hire Customer Service Representative job in Fort Worth, TX. If you have one year experience and an energetic, outgoing personality then this could be a great opportunity for you! Are you looking for a challenging career and will provide growth opportunities? If you want to be a part of a family-owned business...
Ajilon is working with an established merchandising company to immediately fill a temp-to-hire Customer Service Representative job in Fort Worth, TX. If you have one year experience and an energetic, outgoing personality then this could be a great opportunity for you! Are you looking for a challenging career and will provide growth opportunities? If you want to be a part of a family-owned business...
Customer Service Representative Job in Phoenix, AZ A fantastic organization in Phoenix is looking to hire several outstanding customer service representatives. They are looking for motivated and outgoing individuals with at least one year of customer service experience. In this role the representative would be taking incoming calls from clients who have broken utilities. Once the problem is identi...
Ajilon Professional Staffing is hiring for a Customer Service Representative for a contract position in the Tacoma Area. This is an excellent opportunity for someone with a minimum of 1 year of customer service experience, ideally in a call center environment. One of the primary responsibilities will be providing the first line of customer care and will handle a variety of customer service calls a...
Title: Customer Service Representative jobs in Tempe, AZ Summary: Brand new job opportunity for a Customer Service Representative in Tempe, AZ. The opening is supporting the company's customer base with inbound calls, assisting customers with information requests, data entry of customer information into company database, as well as email correspondence to follow up with resolutions. This position...
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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4038 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3348 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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