Customer Service Representative Jobs

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 5746
Overview: FMC Corporation is committed to providing employees with ample opportunities to contribute, lead and be recognized as innovators, to look beyond barriers to provide solutions, to be challenged in what they do and to love doing it. FMC is an S&P 500, diversified chemical company serving agricultural, industrial and consumer markets globally for more than a century. As a global leader util...
Job Description Claims Customer Service Representative - Austin, TXMetro Center call center in SE Austin; full-time Progressive is a forward-moving organization that continuously revolutionizes the insurance industry. Our employees have the chance to work in a diverse, dynamic atmosphere that thrives on innovation, technical expertise and creative solutions. We celebrate the person you are, the id...
Company Information We have partnered with the one of the top ranked printing and marketing companies in Orange County. If you are customer focused and looking for a stable, creative opportunity, send your resume today! Job Title Customer Service Representative Pay Range $13 - $15 an hour / Temp to Hire Job Description · Provide exceptional customer service via telephone. · Ensures customer satisf...
PITTSBURGH, 15217
Customer Service Representative Build your customer service portfolio while maintaining your physical health and wellness by joining the customer service team at the Jewish Community Center of Greater Pittsburgh at our South Hills location in Scott Twp. We currently have an open position for a part time customer service representative. This part time position includes free membership and free park...
Description: Position Description: Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and relia...
Doherty Staffing Solutions, in partnership with Bluestem Brands in St. Cloud, is currently interviewing for Customer Service Representatives to work 1st shift hours. We are seeking Customer Service Representatives to work day shift hours. The pay rate is $10 per hour. This is a full-time position. CUSTOMER SERVICE REPRESENTATIVE RESPONSIBILITIES •Verifying credit applications over the phone •Answe...
Description DISH’s 11 U.S.-based Customer Service Centers provide 24/7, award-winning service to millions of customers throughout the nation. Customer Service Representatives act as excellent information resources for billing, programming and troubleshooting questions, while Sales agents focus on selling DISH services and building new accounts. A successful Customer Service Representative will hav...
Description DISH’s 11 U.S.-based Customer Service Centers provide 24/7, award-winning service to millions of customers throughout the nation. Customer Service Representatives act as excellent information resources for billing, programming and troubleshooting questions, while Sales agents focus on selling DISH services and building new accounts. A successful Customer Service Representative will hav...
Description DISH’s 11 U.S.-based Customer Service Centers provide 24/7, award-winning service to millions of customers throughout the nation. Customer Service Representatives act as excellent information resources for billing, programming and troubleshooting questions, while Sales agents focus on selling DISH services and building new accounts. A successful Customer Service Representative will hav...
Description DISH’s 11 U.S.-based Customer Service Centers provide 24/7, award-winning service to millions of customers throughout the nation. Customer Service Representatives act as excellent information resources for billing, programming and troubleshooting questions, while Sales agents focus on selling DISH services and building new accounts. A successful Customer Service Representative will hav...
Description DISH’s 11 U.S.-based Customer Service Centers provide 24/7, award-winning service to millions of customers throughout the nation. Customer Service Representatives act as excellent information resources for billing, programming and troubleshooting questions, while Sales agents focus on selling DISH services and building new accounts. A successful Customer Service Representative will hav...
Description DISH’s 11 U.S.-based Customer Service Centers provide 24/7, award-winning service to millions of customers throughout the nation. Customer Service Representatives act as excellent information resources for billing, programming and troubleshooting questions, while Sales agents focus on selling DISH services and building new accounts. A successful Customer Service Representative will hav...
Description DISH’s 11 U.S.-based Customer Service Centers provide 24/7, award-winning service to millions of customers throughout the nation. Customer Service Representatives act as excellent information resources for billing, programming and troubleshooting questions, while Sales agents focus on selling DISH services and building new accounts. A successful Customer Service Representative will hav...
Description DISH’s 11 U.S.-based Customer Service Centers provide 24/7, award-winning service to millions of customers throughout the nation. Customer Service Representatives act as excellent information resources for billing, programming and troubleshooting questions, while Sales agents focus on selling DISH services and building new accounts. A successful Customer Service Representative will hav...
Description DISH’s 11 U.S.-based Customer Service Centers provide 24/7, award-winning service to millions of customers throughout the nation. Customer Service Representatives act as excellent information resources for billing, programming and troubleshooting questions, while Sales agents focus on selling DISH services and building new accounts. A successful Customer Service Representative will hav...
Description DISH’s 11 U.S.-based Customer Service Centers provide 24/7, award-winning service to millions of customers throughout the nation. Customer Service Representatives act as excellent information resources for billing, programming and troubleshooting questions, while Sales agents focus on selling DISH services and building new accounts. A successful Customer Service Representative will hav...
Description DISH’s 11 U.S.-based Customer Service Centers provide 24/7, award-winning service to millions of customers throughout the nation. Customer Service Representatives act as excellent information resources for billing, programming and troubleshooting questions, while Sales agents focus on selling DISH services and building new accounts. A successful Customer Service Representative will hav...
Company Confidential Doylestown, PA, 18902
CAREER OPPORTUNITY IN BANKING! Looking to change your career path? Tired of working nights and every weekend? Our goal is to train dynamic customer service representatives from the retail, food service, etc. industries and offer a career in banking! This is also a great opportunity for recent college graduates to start their career in banking! The person in this role would be joining the Branch te...
Nelnet is looking to fill Full/Part Time Customer Service Representative & Process/Analytical Positions! Are you are ready to commit to a fast-paced, team-oriented, growing Lincoln company? If so, we want you!...
Description DISH’s 11 U.S.-based Customer Service Centers provide 24/7, award-winning service to millions of customers throughout the nation. Customer Service Representatives act as excellent information resources for billing, programming and troubleshooting questions, while Sales agents focus on selling DISH services and building new accounts. A successful Customer Service Representative will hav...
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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4038 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3348 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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