Customer Service Representative Jobs
Customer Service Representative Job Overview
Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.
Customer Service Representative Education
Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.
Customer Service Representative Job Market
The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.
Customer Service Representative Job Salary
Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
PFS Group A Nationwide Patient Account Management Firm. Based in Houston, Texas, with satellite offices in Crystal City, Texas, Denver, Colorado, and Fresno, California, we currently work with 25+ clients who operate more than 100 hospital facilities — from small, rural community medical centers to metro population center health systems. Leaders in their respective markets and nationwide, our cl...
Personal Lines Customer Service Representative needed to assist the staff of well-established insurance agency in the Merrimack Valley region of Massachusetts. This great temporary opportunity will allow you to showcase your knowledge of personal insurance, especially automobile and home while assisting customers via email, over the telephone and in person. When you are not dazzling everyone with...
NOW HIRING: Customer Service Representatives & Bi-lingual Spanish Customer Service Reps. Full-time & part-time shifts available between 8:00 am & 8:00 pm in Charleston, IL. Walk-In's welcome between 8:00 am & 5:00 pm at 700 W. Lincoln Ave., Charleston, IL. Or apply on-line at: www.spherion.com/jobs Office Locator Number D518520. For More Information call: (217) 281-1535...
Our Client is seeking several experienced Healthcare / Insurance Customer Service Representatives; CSR’s to work in their NJ call center. The call center is located across the bridge from Philly, near the Aquarium. Healthcare or Insurance call center experience is required. Duties: Contacting customers by phone to manage complaints concerning billing or services rendered Refer service complaint...
Insurance Overload Services,, A Division of Corporate Resource Services Company Richlandtown, PA, 18955
We are currently seeking several Commercial Lines Customer Service Representatives, CSR ‘s to provide exceptional customer service to new and existing customers, convert Agency prospects to new customers as needed, and support Producers in the development of new business. ESSENTIAL FUNCTIONS: Quote New and Existing Commercial Business prospects through carrier websites, or, if needed, through su...
Description DISH's 11 U.S.-based Customer Service Centers provide 24/7, award-winning service to millions of customers throughout the nation. Customer Service Representatives act as excellent information resources for billing, programming and troubleshooting questions, while Sales agents focus on selling DISH services and building new accounts. Requirements A successful Customer Service Represe...
Title: Customer Service job in Blue Ash, OH. Summary: We have a job opening for a Customer Service Professional in Blue Ash, OH. This position will be responsible for providing the highest level of care and quick solutions to customers. The Customer Service job duties and responsibilities include: • Work closely with sales agents and customers to quickly and accurately process orders • Assis...
About Us For over 40 years HornerXpress has been the premier independent distributor of pool equipment to pool and spa professionals in Florida. Not only does HornerXpress provide an extensive range of swimming pool products to satisfy every project but also offers complete business solutions to help our customers grow and prosper. Our knowledgeable and courteous customer service, excellent rela...
Fast Paced Technical Support Call Center in Twinsburg seeks Customer Service Representatives for Part Time work 28 hours per week. Available hours Monday - Friday that range in various shifts from 9:00 a.m. to 9:00 p.m. and Saturday - Sunday 9:00 a.m. to 9:00 pm. One weekend day per week is required. Introductory rate is $9.25+/hour based on experience, and abilities. Qualifications include: En...
Company Confidential Fort Wayne, IN, 46802
Customer Service Rep AGA, a Third Party Administrator in Fort Wayne for over 25 years, has an opening for a Customer Service Representative answering calls from providers, claimants and employers responding to inquiries on medical benefits. Experience with medical benefits or claims processing is preferred. We offer a competitive salary and benefit package including life/medical/STD/LTD, profit s...
If you enjoy interacting with people, providing outstanding customer service and are looking for a rewarding career, GEICO may be the right place for you! Our Customer Service Representatives are licensed insurance professionals who delight customers every day by providing exceptional, personalized customer service. Through our industry-leading, paid training program, you will learn all about ins...
Location - Clearwater, FL Application Deadline - ASAP Terms of Contract - Full Time, Part Time Rate of Pay - Starting at $8.00/HR to $10.00/HR, Health/Vision/Dental Benefits, for Various Accounts ____________________________________________________________________ Come work for 24-7 Intouch RESPONSIBILITIES: • Provide exceptional customer service and problem solving by responding to all Inb...
Responsibilities The primary responsibility of this position is to provide exceptional customer service to individuals visiting the Verizon Wireless store. As a member of the store team, the incumbent(s) should strive toward helping the store achieve its financial and customer service goals. You must also be able to actively engage customers and provide world-class customer service.Provides excep...
Do you have experience in customer service? Are you a professional person interested in a challenging and rewarding full time job opportunity? If yes, then this customer service position at my client’s organization might be perfect for you! You must be bilingual in English and Spanish to be eligible for this position! Summary: A very reputable manufacturer is looking for a Customer Service Repr...
PURPOSE AND DISTINGUISHING CHARACTERISTICS CashCall is looking for dynamic professionals that are self-motivated, trustworthy and can quickly adapt to change in a fast-paced environment. Qualified candidates will support and promote a positive work atmosphere. Team work is essential to our success and we are looking for individuals that demonstrate caring, compassion and an ability to get along w...
Description: A National Wholesaler of Workers Compensation Insurance seeks an experienced Customer Service Representative to work directly with our Retail Agency and Insurance Carriers. Duties: * This candidate will be responsible for servicing all our Retail Agents through heavy phone and email contacts. * You will be assisting and processing multiple layers of form work as well as follow ups...
Your career is waiting! Here’s a great opportunity to join Santander Bank, N.A. Open House Thursday September 4, 2014 1 Santander Way 95 Amaral St, East Providence, RI 10:00am to 1:00pm Walk-in(s) are Welcome Resumes are Required Contact Center openings Job ID# 61710 CCC Retail Rep I 61226 CCC Sales Rep I 61722 CCC Business Rep I 5- Week training program required for FT and PT open...
Essential Fuctions: Perform customer service duties associated with the Company website and call center. Pay will be based on Experience and ranges from $9-$10/hour. This is a long term temporary assignment with the possibility of hire for the right candidate. Accountabilities: Responsible primarily for individual customer satisfaction and own work. Field phone calls to place orders, handle ...
Manpower is currently recruiting for a client in Irvine,CA. We are looking for a customer service representative to provide professional solutions to client end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence. They will also provide an escalation link for client field employees, executives and channel regardin...
YOU MUST HOLD A CURRENT PROPERTY & CASUALTY LICENSE TO QUALIFY This position involves assisting in the production of new commercial lines accounts and the retention of renewing commercial lines accounts in keeping with agency goals. Provides field service to designated accounts in support of agent activities and maintains high service standards. Secures and submits required renewal underwriting i...
Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
Upload your resume and let employers find you!
It's that simple!
Customer Service Career Tools
Customer Service Representative
$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Representative
Provides customer service by providing product and equipment knowledge; responding to customer requests; responding to customer inquiries.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Popular Customer Service Representative Articles
Sample Resume for an Entry-Level Customer Service Representative
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
Be a Home-Based Customer-Service Representative
A growing portion of North American call-center agents work from home. Get an inside look at this home-based career.
Five Growing Customer Service Jobs
Helping customers is a great way to start a career in a particular field or company. Learn about the pay and outlook for five customer service jobs.
New Beginnings for Your Cover Letter
Your cover letter needs to get an employer's attention from the start. Check out these sample opening lines, by position.