Customer Service Representative Jobs

Customer Service Representative Job Overview

Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education

Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market

The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary

Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.

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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 231965
Caliber Collision Wheat Ridge, CO
Provides World Class Customer Service Experience to all Caliber customers on the phone, in person and throughout the entire repair process. Provide administrative support to the daily operations of the center. Essential job duties include: Greet all customers in a timely, friendly and professional manner Answer all phone calls and ensure all are phone messages immediately communicated to the co...
First Cash Mt Juliet, TN
Job Summary: Responsible to direct, manage, and supervise the entire day to day operations of a store. Principal Duties and Responsibilities : * Member of Management Team at assigned store with responsibility for store performance. * Assure adherence to all state laws and company policies regarding Deferred Presentment and Title Loan Compliance. * Assist and provide state auditors with the nec...
Customer Service Representative The Customer Service Representative (CSR) ensures that the first interaction a client has with our organization is first rate in terms of service quality. The CSR provides options for service appointments, sales appointments and is required to hold call center performance metrics that is required in the organization. Primary Responsabilities · Maintains the scrip...
PFS Group A Nationwide Patient Account Management Firm. Based in Houston, Texas, with satellite offices in Crystal City, Texas, Denver, Colorado, and Fresno, California, we currently work with 25+ clients who operate more than 100 hospital facilities — from small, rural community medical centers to metro population center health systems. Leaders in their respective markets and nationwide, our cl...
This is an opportunity to be a part of a successful and rapidly growing service team for a national insurance agency committed to helping families and individuals protect their homes, automobiles, and other valuable assets. The Client Service Specialist/CSR will assist our clients with service inquiries, and cross-sell additional lines of personal insurance to existing clients and provide New Busi...
CopyTwo Inc. Ann Arbor, MI
•• Strong time-management and organizational skills with a strong attention to detailABOUT OUR COMPANY: We are a leading provider of complex document management services based in Ann Arbor, MI. Our mission is to provide our customers with cost effective complex document management, printing and integration services with impeccable attention to customer service. Our company operates with integrity...
Simraceway Performance Driving Center Sonoma, CA
--Simraceway Performance Driving Center is growing, motivated and looking to hire an enthusiastic positive world class level Customer Service Rep / Concierge. Have you always loved sports and competition? Do you love a challenge? Our Customer Service Representative position is ideal for an eager, dedicated and competitive entry level professional. The ideal candidate is eager to launch his/her ca...
The Gold Choice Counter Sales Representative Lead is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet our Gold Plus Rewards customer’s travel n...
Stop-N-Go Madison, WI
Join the team at your neighborhood store! Stop-N-Go is hiring at the Fish Hatchery Road store. Part-time, must be available evenings and weekends Competitive starting pay; shift premiums; employee discount and more Apply online at www.stop-n-go.com or in the store Equal opportunity employer...
WIAA Group Sacramento, CA
Well-respected Property & Casualty wholesale agency located in Rancho Cordova, is looking for a licensed, seasoned, commercial lines customer service rep (CSR). Candidate should have at least 5 years of commercial lines experience and a current CA P&C license. Qualified candidates should be familiar with CA markets and comfortable dealing with multiple carriers. If you possess strong organization...
Circle K Austin, TX
Circle K is now hiring Customer Service Representatives. As one of the nation's premier operators of more than 5000 company-owned convenience stores, we strive to be the best place to shop and work. For our customers, that means fast, friendly service, and a quality shopping experience each time they visit one of our stores, 7 days a week, 24 hours a day. For our employees, that means offering a d...
Ocala Insurance Ocala, FL
We are looking for a qualified CSR with a 2-20 or 440 insurance licence to fill a spot in our commercial lines department. Please email all resumes to Paul Smith...
Apidel Technologies Houston, TX
Job Description: To Set up an Interview, please call Mukesh Sharma on 214-774-2082 OR send email at [Click Here to Email Your Resumé] Position: #94690 - Business Development Representative Location: Troy, NY, 12180 Duration: 6 Months Contract Job Description: As a Business Development Representative you will be responsible for introducing and positioning Client Software’s products and servic...
Adecco Employment Services St Paul, MN
We are seeking Customer Service Representatives in Maplewood, MN! The current openings are long-term contract positions. As a respected Customer Service Representative, you will use your high energy and social skills to partner with our customers to help them achieve maximum benefit from their products. As a part of the customer service team, we strive to exceed our objectives to help drive greate...
Reply with resume for consideration. Minimum of 2 years customer service/account manager experience needed. M-F 8-5pm. Heavy phones and extremely face paced. Must be very detail oriented and have strong communication skills....
Medical Professionals Whittier, CA
Answer high volume calls responding to general customer inquires, and customer complaints. Project a professional company image through phone interaction. Duties: ? Answer phones and respond to customer requests. ? Provide customers with product and service information. ? Transfer customer calls to appropriate staff upon request. ? Identify, research, and resolve customer issues suing the com...
We’ve all been there… you have a question or concern with your account or a transaction. You pick up the phone to dial that 1-800 customer service number. Did you know that you might just be speaking to one of the more than 50,000 SYKES Customer Care Professionals from around the globe… and that person might just be right here in your home town? That’s right... SYKES is currently hiring local, car...
ASIFlex Columbia, MO
Company DescriptionCustomer Service Representatives (CSR) assist our clients and provide informative customer service, and support services, that gives our customers a positive experience when contacting ASIFlex for assistance. Every CSR is required to provide timely resolution, by giving appropriate detailed and concise information regarding Flexible Spending Accounts, Health Reimbursement Accoun...
Apps Paramedical Burlingame, CA
--Currently seeking a goal oriented customer service representative for a busy call center in a positive team environment. Providing excellent service to our clients is our first priority. Life insurance industry experience a plus. Bi-Lingual a plus. Looking to fill vacancy immediately. The ideal candidate MUST be punctual, organized, reliable, hard working. MUST have EXCEPTIONAL verbal and writ...
Goshert Insurance, LLC Kosciusko County, IN, IN
Preferrably Full-Time / Possible Part-Time Looking for self-motivated customer service oriented CSR / Agent, licensed in all lines of insurance. Applicant should have at least 2 years’ experience. Commercial policy, farms accounts experience is a must. Life / health insurance experience preferable. Must be computer literate, task oriented, and organized. When applying please provide full name,...

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Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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