Customer Service Representative Jobs in Worcester, Massachusetts

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17 Worcester, MA Customer Service Representative jobs found on Monster.

Jobs 1 to 17 of 17
Company Confidential Worcester, MA, 01604
Job Purpose: Delivers merchandise to customers by processing orders in system and monitoring tracking information. Duties: * Prepares work to be accomplished by gathering and sorting documents. * Receives orders by reading email and facsimiles; answering the telephone. * Completes orders by editing for price and nomenclature; calculating unit prices and shipping costs; verifying product avail...
Serves the public and promotes good customer relations. Sells products and services and provides customer service via telephone in conformance with established Bank policies, procedures and objectives.Performs any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers. Provides efficient, effective and courteous c...
National Grid USA Service Company, Inc. - Northborough Office POSITION TITLE: Customer Service Representative – Call Center Candidate must have verbal and written communications skills in both English and Spanish JOB PURPOSE: The purpose of this position is to provide prompt, accurate and professional response to customer requests and inquiries to facilitate effective customer relations in acco...
Supports the Customer Information Center in all areas of Online Banking. Provides customer service to Online Banking customers via telephone and Internet email. Provides internal support for other customer service areas, such as the retail branch staff. Performs any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-wo...
Energy Federation, Inc., a national leader in providing energy efficient and renewable energy products and services is looking for a Customer Service Representative to work a 9:30am-6:00pm shift to support inquiries for energy conservation products, resources and programs. This is an excellent opportunity for recent college graduates as well as those with experience in a high volume Customer Serv...
CUSTOMER SERVICE REPRESENTATIVE A leading Northeastern US specialty chemical distributor is looking to reinforce an expanding skilled workforce. The company, through its "2020 Vision", has doubled business over the past 5 years and expanded into new technologies, markets, & territories. The company highlights value over volume, and works with emerging technologies and many niche market developmen...
CUSTOMER SERVICE REPRESENTATIVE A leading Northeastern US specialty chemical distributor is looking to reinforce an expanding skilled workforce. The company, through its "2020 Vision", has doubled business over the past 5 years and expanded into new technologies, markets, & territories. The company highlights value over volume, and works with emerging technologies and many niche market developmen...
APAC Customer Services, Inc. Worcester, MA, 01608
Communicate via inbound and outbound telephone calls with consumers. Respond to customer inquiries and resolve problems. Use computerized system for tracking, information gathering, and/or trouble-shooting issues to provide high quality customer experience. Principal Responsibilities Communicate via inbound telephone calls with consumers. Provide prompt resolution to customer inquiries by provi...
Are you interested in becoming a moonlighter? Are you looking for another job to supplement your income? If so, U-Haul is the right place for you! Moonlighters are important and valued members of the U-Haul Team because they help us meet our customers’ needs – which are significantly greater on evenings, weekends and holidays – with skilled, talented people who will provide excellent customer serv...
Fallon Community Health Plan Worcester, MA, 01601
Overview The Opportunity: It’s an exciting time to join FCHP as we experience growth and expansion with new services and products. There are many great opportunities within our organization starting with joining our Member Services team. Member Services offers a very unique opportunity to interact with nearly every facet of the FCHP organization including our products, services, functions, and p...
APAC Customer Services, Inc. Worcester, MA, 01603
Communicate via inbound and outbound telephone calls with consumers. Respond to customer inquiries and resolve problems. Use computerized system for tracking, information gathering, and/or trouble-shooting issues to provide high quality customer experience. Principal Responsibilities Communicate via inbound telephone calls with consumers. Provide prompt resolution to customer inquiries by provi...
APAC Customer Services, Inc. Worcester, MA, 01603
Communicate via inbound and outbound telephone calls with consumers. Respond to customer inquiries and resolve problems. Use computerized system for tracking, information gathering, and/or trouble-shooting issues to provide high quality customer experience. Principal Responsibilities Communicate via inbound telephone calls with consumers. Provide prompt resolution to customer inquiries by provi...
Liberty Mutual Holding Company Inc. Auburn, MA, 01501
For the second consecutive year Liberty Mutual was certified by J.D. Power and Associates for "An Outstanding Customer Service Experience". During the J.D. Power and Associates survey customers gave Liberty Mutual high scores for representatives' courtesy, knowledge, concern, useful information, and overall service. As a Liberty Mutual Customer Service Representative, you will be a key point of c...
National Grid Northborough, MA
National Grid USA Service Company, Inc. - Northborough Office POSITION TITLE: Temporary Customer Service Representative – Call Center JOB PURPOSE: The purpose of this position is to p rovide prompt, accurate and professional response to customer requests and inquiries to facilitate effective customer relations in accordance with appropriate training. Position is responsible for completing detail...
Spencer Technologies Northborough, MA
The Customer Service Representative / Service Desk Technician will assist Spencer customers and internal associates and ensure all Service incidents / requests are created, communicated and resolved in a professional and courteous manner. Using the various tools available the technician will record, track and follow up to ensure resolution and document any and all steps within the process. This po...
U-Haul Clinton, MA
Are you interested in becoming a moonlighter? Are you looking for another job to supplement your income? If so, U-Haul is the right place for you! Moonlighters are important and valued members of the U-Haul Team because they help us meet our customers’ needs – which are significantly greater on evenings, weekends and holidays – with skilled, talented people who will provide excellent customer serv...
Are you an experienced Customer Service representative with excellent communication skills and a drive to advance your career? Do you want a work/life balance? Take advantage of our globally-ranked training programs to help you transition into a rewarding Sales career! Our Sales Agents come from various backgrounds and we have many successful Agents that do not have sales or insurance experience,...

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Customer Service Career Tools

Customer Service Representative

Salaries

$16,806.00 - $47,132.00
Typical Salary for Customer Service Representative in Worcester
(37 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
31.6%
High School
26.3%
Bachelor's
18.4%
Certification
7.9%
Associates
7.9%
Vocational
5.3%
Some High School Coursework
2.6%
(38 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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