Customer Service Representative Jobs

Customer Service Representative Job Overview

Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education

Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market

The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary

Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.

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1000+ Customer Service Representative jobs found on Monster.

Jobs 1 to 20 of 230197
Title: Customer Service Representative (CSR) Adecco Group has immediate openings for Call Center Customer Service Representatives- CSR jobs for long term contract opportunities with a client located in Maplewood, MN 55144! Candidates will be responsible for all inbound calls. If you meet the qualifications listed below please Apply Now! ESSENTIAL FUNCTIONS: *Respond to 80+ calls each day at an ...
Title: Customer Service Representative (CSR) - Part Time Adecco Group has immediate openings for part time (30 hours a week) Call Center Customer Service Representatives- CSR jobs for Temp to Hire opportunities with a Fortune 400 corporation located in Eagan, MN 55121! JOB SUMMARY: The Customer Service Representative (CSR) plays a vital role acting as a liaison between various customer and the ...
The Gold Choice Counter Sales Representative Lead is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet our Gold Plus Rewards customer’s travel n...
Commercial Lines (Insurance Agency) Customer Service Representative / CSR / 2-20 Licensed SUMMARY: The Commercial Lines (Business Auto, Workers Comp., General Liablity, etc.) Customer Service Representative is responsible for the retention and servicing of existing commercial lines insurance clients by providing a high standard of service. Candidates must have a minimum of 2 years prior experien...
PFS Group A Nationwide Patient Account Management Firm. Based in Houston, Texas, with satellite offices in Crystal City, Texas, Denver, Colorado, and Fresno, California, we currently work with 25+ clients who operate more than 100 hospital facilities — from small, rural community medical centers to metro population center health systems. Leaders in their respective markets and nationwide, our cl...
Job Description: Insurance Agent / CSR Account Executive Main Goals are Retention of Existing Clients, Rewrites and New Business Production from referrals. Homeowners Experience required. Good communications and verbal skills. Job Requirements: 440 or 220 License Job Criteria: Start Date: ASAP Position Type: Full Time Permanent Years of Experience Required: 2+ Education Required: Licens...
JOB TITLE: Representative II, Customer Operations Support (Senior Customer Service Representative) At Cardinal Health, we’re developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities. Function: Customer Service Family: Customer Operations Support Wha...
Job Description / Duties: Must have a current TN Insurance License in order to be considered Builds customer relationships Qualifies the customer's coverage needs Evaluates the customer’s loss exposure. Prepares quotes. Capitalizes on opportunities to upgrade insurance coverage and round out accounts. Processes change requests and endorsements. Explains all aspects of coverage; limitations...
About the Job ​ Businesses’ everywhere are interested in outsourced marketing, but few are savvy enough to accomplish the job themselves.​ Outsourced marketing is the standard, and our service is highly valued.​ We help fortune 500 companies within the telecommunications industry market new and inventive products. We are the best in the industry at sales and marketing, which is why we represent s...
Customer Service Rep, CSR – Logistics company in Carson, Ca is looking for (2) Customer Service Representatives to represent the company in a professional manner to customers, vendors, and the general public. These are full-time, temp-to-hire positions where you will earn $15 to $17 an hour, depending on your experience. You will normally work Monday to Friday from 8am-4:30pm. You will be respon...
Kelly Services has a temp-to-hire opportunity for a CSR / Inside Agent / Customer Service position. This position requires the candidate to have a Property and Casualty Insurance License (if expired it must be renewed within 30 days of start date). High attention to detail, strong data entry skills and be -tech savvy- - ability to successfully maneuver through and use Microsoft Suite and 15+ other...
Adecco is looking for an experienced Customer Service-CSR-Call Center professional in the Fresno area for a large manufacturing company. This Customer Service-CSR- Call Center will be taking inbound calls from potential clients as well as existing customers. This Customer Service-CSR-Call Center professional will be working 40 hours a week 8:00am-5:00pm Monday- Friday. This is a great temporary op...
FEI is currently looking for anyone with a passion for people, a competitive edge, and a desire to make an impact in the fast-paced marketing industry to join our marketing and business development teams. Job Summary: The successful candidate will be an integral part of our client's marketing and advertising organization. They will assist the Marketing Manager in developing and executing a succe...
CareersUSA, a leader in the staffing industry with over 33 years of experience, has another job opportunity for you: Our client is seeking Customer Service Representatives / Call Center Representatives in Miami, FL. Earn $8.00 to $9.00 per hour at these full-time, temporary and temp-to-hire positions. Work 40 hours per week, Monday - Friday, 9:00 AM to 5:00 PM. Job Description: Receive inbound...
Description: Position Description: Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. UnitedHealth Group is working to create the health care system of tomorrow. Already Fortune 25,...
Farmers Insurance – Arlington, TX Customer Service Representative-- Farmers Insurance Team Member Farmers Insurance - Arlington, TX. Successful, well established Farmers Insurance Agency is seeking a professional who can provide an exceptional client experience. If you are energetic and self motivated this is a great opportunity for a rewarding career with excellent income and growth potential....
CUSTOMER SERVICE EXPERIENCE WANTED! Customer Service Associate Position Open! If you have great people skills and enjoy working with the public, we want to meet you! Iron City Executives is seeking a full-time Customer Service Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a high...
Company Confidential Cornwells Heights, PA, 19020
Lead Customer Service Representative, Rapidly Growing Service Company Job Summary: As a key member of this well-established service company, the Lead Customer Service Representative is responsible for ensuring the company delivers the highest level of customer service possible. You will work in a fast paced environment with ample opportunity for career growth. You will also be expected to effect...
Customer Support Representative for Fortune 500 / Customer Service Rep for Fortune 500 Want to live in a friendly rural environment, but still work for a high tech, fast paced international business leader? Would you like to have a great way of life and still have the opportunity with a Fortune 500 company? This company is looking for a Customer Support Representative / Customer Service Rep. This...
Adecco is currently assisting a local client in their search to fill a Customer Care Representative in Grand Island, NY. This available position is with an organization that is considered to be a thriving leader in innovative life science solutions. The right candidate has a minimum of 3 to 4 years of related customer service experience preferably with 1 to 2 years in an E-Commerce environment. As...

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Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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