Customer Service Representative Jobs - Page 2

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 21 to 40 of 29728
Liberty Mutual Insurance At Liberty Mutual Insurance, doing the right thing is essential to all that we do. Our commitment to building and sustaining a talented and diverse workforce has helped us to become a global leader in property and casualty insurance. As of December 31, 2012, Liberty Mutual Insurance had $36.9 billion in annual consolidated revenue. Our financial strength and profitability...
About Our Organization As a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed ca...
Scope of Appointment and Telephone Enrollment Job duties include but are not limited to the following: Receive inbound calls from Contracted General Agents (CGA’s) to set up appointments to discuss Medicare products Process phone enrollments from calls transferred from sales insurance agents Follow a system prompted script Make outbound calls to appointees to capture and confirm appointment i...
Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Responsibilities About Verizon Wireless: We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your...
SAMBA - Position Available SAMBA, an insurance company located in Rockville Maryland, offers a health insurance plan to active and retired federal employees. SAMBA is seeking to fill a position in its customer service department: Customer Service Position – Responds to written and telephonic inquiries from health plan members, doctors, and hospitals regarding member eligibility, plan benefits, ...
Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Responsibilities About Verizon Wireless: We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your...
Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Responsibilities About Verizon Wireless: We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your...
Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Responsibilities About Verizon Wireless: We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your...
Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Responsibilities About Verizon Wireless: We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your...
Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Responsibilities About Verizon Wireless: We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your...
We are currently seeking Bilingual (English/Spanish) Contact Center Agents, Customer Care for Columbus Center of Excellence. Responsibilities: · Ability to resolve the customer’s problem with first call resolution · Deliver award winning customer service · Sales and sales negotiation · Data entry and document systems per customer requirements · Multi-tasking speaking with customers with data...
Green Turtle Americas Ltd. CUSTOMER SERVICE REPRESENTATIVE – CHARLOTTE, N.C. – October 2014 Green Turtle Americas Ltd., a market leader in grease interceptors and oil-water separators for commercial use, designs and supplies engineered specialty wastewater pretreatment equipment tailored to clients that value long life, high performance, efficiency and reliability. Recently acquired by Zurn Indu...
Job Overview Primary Purpose and Essential Functions: Manage and perform Customer Service functions regarding designated business from a geographically defined territory or assigned customer base which could include regional, dedicated or a decentralized National Account. This position will assist in balancing available capacity and freight demands in conjunction with maintaining a positive worki...
Job Overview Primary Purpose and Essential Functions: Leads and performs Customer Service functions regarding a specific or assigned number or assigned customers which could include regional, dedicated or National Accounts. Will work in conjunction with other internal departments to achieve territorial balance of capacity and freight while achieving high service levels. Will take total responsibi...
Job Overview Primary Purpose and Essential Functions: Leads and performs Customer Service functions regarding a specific or assigned number or assigned customers which could include regional, dedicated or National Accounts. Will work in conjunction with other internal departments to achieve territorial balance of capacity and freight while achieving high service levels. Will take total responsibi...
Job Overview Primary Purpose and Essential Functions: Manage and perform Customer Service functions regarding designated business from a geographically defined territory or assigned customer base which could include regional, dedicated or a decentralized National Account. This position will assist in balancing available capacity and freight demands in conjunction with maintaining a positive worki...
Job Overview Primary Purpose and Essential Functions: Manage and perform Customer Service functions regarding designated business from a geographically defined territory or assigned customer base which could include regional, dedicated or a decentralized National Account. This position will assist in balancing available capacity and freight demands in conjunction with maintaining a positive worki...
MAINTENANCE MECHANIC Individual needed to perform general & preventative maintenance on building & equipment on third shift. The ideal candidate will have a facility maintenance background in plumbing, mechanical, electrical, electronics, hydraulics, & pneumatics. Excellent pay & benefits. Apply at American Panel Corporation, 5800 SE 78th St., Ocala, FL, 34472 352-245-7055, or email resume to ...
ARE YOU READY TO GAIN MANAGEMENT EXPERIENCE WITH GROWTH POTENTIAL? Infinity Advertising Solutions, Inc. is a Salt Lake-based MARKETING and SALES company. We represent the #1 TELEVISION PROVIDER in the country, inside of some of the world's LARGEST RETAILERS. Our firm in West Jordan currently has openings in entry level marketing, advertising, public relations, and customer service and event prom...
Friendly Insurance Agency seeks full time Personal Lines CSR (P&C). Will also consider part time and/or an Assistant CSR. If you would like to enjoy going to work each day, consider joining our busy team.Our office has been in business for over 50 years and we value the efforts of our entire staff. Position Involves: - all lines of personal insurance (auto, home, umbrella, boat etc) -renewals,...

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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4039 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3349 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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