Customer Service Representative Jobs - Page 2

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 21 to 40 of 22985
Expanding company is seeking a highly motivated Customer Service Representative who enjoys working in a high tech, fast-paced environment. Dane Street is a leading provider of IME and Peer Review services to the Worker's Compensation, Pharmacy, disability, Auto and Group Health marketplaces. We are looking for a Customer Service Representative to coordinate the claims review process including ent...
Description DISH's 11 U.S.-based Customer Service Centers provide 24/7, award-winning service to millions of customers throughout the nation. Customer Service Representatives act as excellent information resources for billing, programming and troubleshooting questions, while Sales agents focus on selling DISH services and building new accounts. Requirements A successful Customer Service Represe...
Company Confidential Tulsa, OK, 74107
INTERMODAL CUSTOMER SERVICE REPRESENTATIVE Our medium sized trucking company employs approximately 150 team members and has over 250 independent contractors, who all work together to serve the transportation needs of our customers in a professional and efficient manner. We have 6 terminals, located in 3 states. We have been in business for over 39 years and continue to grow relying on our valued ...
COMPANY: Kennametal delivers productivity to customers seeking peak performance in demanding environments by providing innovative custom and standard wear-resistant solutions. This proven productivity is enabled through our advanced materials sciences and application knowledge. Our commitment to a sustainable environment provides additional value to our customers. Kennametal?s portfolio of well-re...
JOB PURPOSE: Provide the highest level of customer service through account management activities including, but not limited to these key responsibilities: KEY RESPONSIBILITIES: Customer Service: Perform premier customer service in respect to all customers both internal and external to the partnership store Complete customer service calls in a timely manner as assigned Relationships: Work as ...
JOB PURPOSE: Provide the highest level of customer service through account management activities including, but not limited to these key responsibilities: KEY RESPONSIBILITIES: Customer Service: Perform premier customer service in respect to all customers both internal and external to the partnership store Complete customer service calls in a timely manner as assigned Relationships: Work as ...
RESPONSIBILITIES: Our client is seeking a Customer Service Representative in Milwaukee, Wisconsin (WI). In this role the Customer Service Representative will be working with large clients on business needs. The Representative will be taking orders over the phone. This is a temporary opportunity through December 19th to cover the peak season. REQUIREMENTS: Must have excellent customer service sk...
Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, inclu...
Job Purpose: Serves customers by providing services information, scheduling sales appointments and assisting sales staff to close jobs Duties: * Attracts potential customers by answering product and service questions; explaining the BrightHome advantage to customers. As a NYSERDA partner our customers qualify for rebates and low interest loans to complete energy efficiency work on their homes. ...
Our Client is a large well-respected company that is seeking well qualified candidates for customer service in a call center atmosphere. This is a great opportunity to work at a well established company with the opportunity for career growth. Seeking talent that enjoys working in a team-oriented and professional environment. Job responisibilities -Respond to and resolve inbound customer calls an...
Job Description: Bilingual Spanish inbound customer service representative position Immediate need for bilingual Spanish inbound customer service representative seeking a flexible schedule, business casual environment and company invested in your success. Excellent communication skills, dedication and goal orientation will be keys to success in this stable organization. You will be responsible f...
Seeking a Client Service Representative to administer group health, individual health, and ancillary benefits plans. Candidate must have Accident & Health, Life and Variable license. HR generalist experience is preferred, position involves client health policy renewals, new hire onboarding, benefit enrollments, and employee record keeping. Summary of Responsibilities: Administer health plans us...
SUMMARY: Provide sales and service support for key customers. Work with the Distribution Sales Manager and sales team to implement sales strategies to build the business and maintain long-term relationships with key accounts. Perform a variety of customer service related activities including, but not limited to, order entry, expediting, sales support, OTD reports and updating customer. ESSENTIAL...
CUSTOMER SERVICE REPRESENTATIVE Weekly paychecks • Health Care • Other Great Benefits Job Description: This position entails providing excellent customer service by managing designated accounts from multiple aspects in a logistics environment. Job Duties: · Assists client by providing information, setting up requests and organizing spreadsheets and inputting data correctly into the database ·...
Growing technology product distributor seeking highly motivated individual dedicated to providing outstanding customer service. This position is responsible for providing troubleshooting and problem resolution for customers who contact Customer Service via telephone or email for assistance. Successful candidate should be detail oriented and organized. Position works weekdays (8:30 -5:30) in a supp...
***The office is located in Anderson, IN The CSR's main job responsibility is to provide excellent customer service at all times. This position requires the candidate to have the ability to multi-task and be able to manage their time efficiently to handle the volume of business on a daily basis. This position also requires good communication skills and phone etiquette. The CSR is responsible to ...
Job Overview Primary Purpose and Essential Functions: Manage and perform Customer Service functions regarding designated business from a geographically defined territory or assigned customer base which could include regional, dedicated or a decentralized National Account. This position will assist in balancing available capacity and freight demands in conjunction with maintaining a positive worki...
Burnetti P.A., a personal injury law firm, is seeking individuals interested in Full or Part-time Front Desk Receptionist and Initial Client Contact positions in our downtown Lakeland office. These two unique positions offer opportunities to work in a professional environment dedicated to team work and First Class Client Support and Service. The combined job functions include but are not limited...
Job Overview Primary Purpose and Essential Functions: Manage and perform Customer Service functions regarding designated business from a geographically defined territory or assigned customer base which could include regional, dedicated or a decentralized National Account. This position will assist in balancing available capacity and freight demands in conjunction with maintaining a positive worki...
Job Overview Primary Purpose and Essential Functions: Leads and performs Customer Service functions regarding a specific or assigned number or assigned customers which could include regional, dedicated or National Accounts. Will work in conjunction with other internal departments to achieve territorial balance of capacity and freight while achieving high service levels. Will take total responsibi...

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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4039 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3349 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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