Customer Service Representative Jobs - Page 2

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 21 to 40 of 8248
If you enjoy working with the public, possess excellent interpersonal and telephone skills and have a happy, outgoing personality, this Storage Counselor job is for you. Sales or rental related experience is a plus. We are a large, well-established, fast paced storage facility in Point Richmond, and have a small friendly office with a staff of five. You will be doing a variety of tasks, including...
Customer Care Representative I If you're a job seeker, Express Employment Professionals will assess your skills and work with you to find a job that fits your needs and abilities. Express Employment Professionals provides job opportunities in a variety of areas. Applicants never pay a fee at Express, and you can become eligible for benefits such as medical insurance, holiday pay, vacation pay, re...
We have just created a new position on our team for admin/customer service/support. Growing firm offers training live, live webinar and online. Role involves interfacing with customers and assisting them by answering questions and assisting them with sign up for courses. Also, we plan and execute live events that require event management. Interested candidates must be skilled with the Microsoft S...
Responsibilities About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your passion and expertise, when you join VZW, you'll find a sales team determined to change the world and empower our customers to do the same!. You'll tackle challenges that will continually spark your intellect, fuel your passion an...
Customer Service Representative If you're a job seeker, Express Employment Professionals will assess your skills and work with you to find a job that fits your needs and abilities. Express Employment Professionals provides job opportunities in a variety of areas. Applicants never pay a fee at Express, and you can become eligible for benefits such as medical insurance, holiday pay, vacation pay, r...
Professional Customer Service Representative Job Purpose: Serves customers by providing product and service information; resolving product and service problems. Duties: · Attracts potential customers by answering product and service questions; suggesting information about other products and services. · Opens customer accounts by recording account information. · Maintains customer records by ...
The Job Window is seeking an Entry Level Direct Customer Service Representative for one of the leading Promotional Advertising and Retail Marketing Firms in the area. Our focus on customer service is unparalleled! The Goals Are Simple: every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and t...
Direct Customer Service Representative If you have great people skills and enjoy working with the public, we want to meet you! The Job Window is seeking a full-time Direct Customer Service Agent who is career minded and possesses unmatched people skills! This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on a more personalized approach to...
The Job Window is seeking an Entry Level Direct Customer Service Representative for one of the leading Promotional Advertising and Retail Marketing Firms in the area. Our focus on customer service is unparalleled! The Goals Are Simple: every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and t...
Have a Ripple Effect on your Career! Voted as "One of the Best Places to Work" and included in Inc. Top 500 Fastest Growing Private Companies for 4 years running, Waterfilters.net is a leader in providing water filter solutions. Waterfilters.net is a passionate, family-owned business looking for the next leaders that share our core values and vision to join our innovative team. This is a great c...
Job Description: Currently seeking a Customer Service Representative! Do you like working with people? Are you outgoing, energetic, dependable, organized and detailed oriented then this job may be for you! The ideal candidate must have professional customer service skills, is a team player and has strong interpersonal skills. This person will be answering clients phone calls, email and in person ...
Company Confidential Indianapolis, IN, 46268
Job Description Job Purpose: Serves customers by assisting with job scheduling, providing product and service information; resolving product and service problems. Duties: * Create and manage customer orders through work order management cycle. * Opens customer accounts by recording account information. * Maintains customer records by updating account information. * Resolves product or servi...
Company Confidential Congers, NY, 10920
Support Operational Marketing Team, and service individual client accounts as assigned Work directly with assigned accounts from initial contact, follow up to completion of orders Partner with OME and team members to ensure complete customer satisfaction Work with various internal departments confirming proper communication, time mgt, documentation, product scheduling, troubleshoot & finalize o...
MANPOWER HAS AN IMMEDIATE NEED FOR SEVERAL CUSTOMER SERVICE REPRESENTATIVES IN THE CLEARWATER/ST. PETERSBURG, FL AREA. Job Description: Interact with customers via telephone and assist customers with roadside assistance related issues. Dispatch appropriate services according to circumstances. Work Environment & Dress Code: Call Center, sitting for 8+ hours. Business casual dress code. Days & H...
MANPOWER HAS AN IMMEDIATE NEED FOR SEVERAL BILINGUAL CUSTOMER SERVICE REPRESENTATIVES IN THE CLEARWATER/ST. PETERSBURG, FL AREA. Job Description: Interact with customers via telephone and assist customers with roadside assistance related issues. Dispatch appropriate services according to circumstances. Work Environment & Dress Code: Call Center, sitting for 8+ hours. Business casual dress code....
Japanese-English Customer Service Representative Our client is a successful international company that is currently seeking a Japanese-English speaking Customer Service Representative to join their team. For this position, we are looking for an individual with customer service experience, strong communication, organizational and multi-tasking skills. Entry level candidates are welcome to apply! I...
Customer Service Representative Health Promotion, Network Health, Appleton, WI - 14002E7 Description Network Health, a wholly owned subsidiary of Ministry Health Care, is looking for a Customer Service Representative who supports multiple lines of business for wellness benefits and member inquiries. Receives telephone inquiries from Members. Provides excellent service to internal and external cu...
Senior Customer Service Representative - Network Health, Menasha, WI - 140027H Description Network Health a wholly owned subsidiary of Ministry Health Care is looking for a Senior Customer Service Representative who supports multiple lines of business for benefit interpretation, claims, authorizations and membership inquiries. Receives telephone inquiries from Members, Agents, Providers, Legal C...
Customer Service Representative Up to $25 per hour, based on experience Uline – Shipping Supply Specialists "The people I work with are as passionate as I am." "I came to Uline for a job. Instead, I found a career." Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality pro...
Customer Service Representative Up to $20 per hour, based on experience Uline – Shipping Supply Specialists "The people I work with are as passionate as I am." "I came to Uline for a job. Instead, I found a career." Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality pro...

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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4039 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3349 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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