Customer Service Representative Jobs - Page 4

Customer Service Representative Job Overview


Customer service representatives help customers to have the best possible experience in dealing with a company. While they are best known as the people who listen to customer complaints, they have many other job responsibilities as well.
Customer service representatives answer questions customers have about the company or its products or services. They process orders, calculate charges, process bills and payments and make adjustments to customer accounts. Additionally, they answer phones, help customers find items and sometimes use cash registers to ring up purchases. Customer service representatives take action to handle customer concerns and complaints either by remedying the situation themselves or by referring customers to management as needed.

Customer Service Representative Education


Customer service representatives generally only need a high school diploma or a GED in order to find customer service representative jobs they are qualified for. Many of the skills that customer service representatives need are either innate, or they can be learned on the job. Much of the knowledge that customer service representatives require is company-specific, so an advanced education is not typically required.

Customer Service Representative Job Market


The expected growth rate for customer service representative jobs is 13 percent, which is about average. With many companies in need of customer service representatives, applicants should be able to find a job fairly easily. Applicants with excellent customer service and computer skills have the best chance of being hired.

Customer Service Representative Job Salary


Customer service representatives typically make an average of $30,580 per year or $14.70 per hour. This wage will vary based on their years of experience, both within the company and in total, as well as the particular company they work for. Customer service representatives can expect to make more with additional years of experience.
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1000+ Customer Service Representative jobs found on Monster.

Jobs 61 to 80 of 5991
Before you consider a position in Customer Service you should understand the definition of Customer Service Customer Service Representative is Someone that Likes people Feels good when they help others Understands a customer's issue Can recognize and develop a solution to exceed the customer's expectations. Patience Cooperative nature Focus on achievement and getting things done Highly organized H...
AQ DIVISION ESTABLISHED IN YOUR AREA Our locally owned franchise locations provide extraordinary opportunities for personal growth, career and financial success. For more information visit us at www.aerushome.com. Customer Service Representative Duties and Responsibilities: · Entry level position · Contact existing customers and schedule appointments · Conduct consumer market surveys · Assist comp...
RESPONSIBILITIES: Our client is seeking a Senior Customer Service Representative in Dover, New Hampshire (NH). The person in this role is comfortable facilitating relationship onboard and expansions, contracting, RFIs/RFPs and managing existing relationship requests. In addition, the client services representative research issues and deal with unhappy clients who have been escalated. They must be...
We are currently looking for several Customer Service Representatives for a few local employers in San Antonio. We are looking for experienced, dependable and motivated candidates who have at least 2 years in a call center environment and excellent customer service skills. If you feel you are qualified for a Customer Service Representative position and meet the following requirements, please apply...
Suddath Government Services® has provided professional moving services to government customers who are relocating both domestically and abroad. As one of the largest professional movers for the General Services Administration (GSA) and the Department of Defense (DOD), Suddath® relocates more than 35,000 families annually worldwide. We are looking for Customer Sevice Representatives to join our tea...
RESPONSIBILITIES: Kforce has multiple Benefits Customer Service Representative positions available with our client in San Diego, California (CA), you will have the following responsibilities and functions: Perform customer service support by responding professionally to customer inquiries/issues received via phone or email Research participant questions related to employee benefit plans Provide te...
Opportunity Snapshot: Niagara is the largest manufacturer of private brand bottled water in the nation. Our growth is fueling the search for new team members. We work in a dynamic and fast-growing environment. This is a fabulous opportunity to join a culture that encourages great team work, innovation, and fun. Keys to Success: Most essential for success in this role is to maintain a great team at...
The Gold Choice Counter Sales Representative will work to provide world class customer service to Hertz customers throughout the car rental process; show ownership to ensure customers has a positive experience The key responsibilities and accountabilities for the incumbent are to Responsible for managing the rental process; both rentals and returns Answer questions and provide directions in a cour...
Professional Customer Service Representative Job Purpose: Serves customers by providing product and service information; resolving product and service problems. Duties: · Attracts potential customers by answering product and service questions; suggesting information about other products and services. · Opens customer accounts by recording account information. · Maintains customer records by updati...
Lab Support, a division of the On Assignment staffing company, is looking for a qualified Customer Service Representative in Idaho Falls, ID. Key Accountabilities: A. Serve as the Primary Customer Liaison 45% B. Work Closely with Account Managers 30% C. Active Participation in Process Improvement Teams and Projects 15% Perform Additional Job-related Duties as Assigned 10% Requirements: 1. Educatio...
SEW-Eurodrive, Inc., is an international leader in the power transmission industry. We are currently recruiting for a first shift Customer Service Representative in our Troy assembly plant. Qualified candidates should posess a strong background in Power Transmissions; reducers; motors and electronic drive controls. Ability to multi-task and work independantly, as well as, with a team. The hours ar...
Sales Support - Customer Service Representative Company: Crown Packaging Corp Description A leader in the Industrial Packaging Industry, Crown Packaging Corp. has been servicing the needs of its customers for over 40 years. Headquartered in St. Louis Missouri, the company has grown to over 350 employees and 40 sales offices in the United States, Mexico and Canada. The success of our business has b...
Sleep Number is currently inviting sharp, outgoing, and energetic people to join our inspired team of customer and product advocates. We are looking for people that are serious about their career, love working with people, and want to help improve lives! As a Customer Service Representative, you will be an important point of contact for our customers when they have questions, concerns, or comments...
Sleep Number is currently inviting sharp, outgoing, and energetic people to join our inspired team of customer and product advocates. We are looking for candidates that love working with people and want to help improve lives! As a part-time Customer Service Representative, you will be an important point of contact for our customers when they have questions, concerns, or comments regarding our prod...
Direct Customer Service Representative We have recently expanded into Albuquerque and are looking to fill entry level positions in management, marketing, advertising, sales and customer service. We are focusing on building our event marketing divisions. Huge clients have hired us to increase consumer awareness and generate new revenue to build their customer base. We do not offer any telemarketing...
Our CSR's are responsible for: educating consumers and retail sales staff, assisting in the marketing, set-up, and sales of our clients products and services, providing sales brochures and other print advertising, as well as enhancing the overall experience to all those with whom they come in contact. Qualifications: - Strong Can-Do Attitude - Some Leadership Experience - Work Well in a Team - Emb...
Our CSR's are responsible for: educating consumers and retail sales staff, assisting in the marketing, set-up, and sales of our clients products and services, providing sales brochures and other print advertising, as well as enhancing the overall experience to all those with whom they come in contact. Qualifications: - Strong Can-Do Attitude - Some Leadership Experience - Work Well in a Team - Emb...
Our CSR's are responsible for: educating consumers and retail sales staff, assisting in the marketing, set-up, and sales of our clients products and services, providing sales brochures and other print advertising, as well as enhancing the overall experience to all those with whom they come in contact. Qualifications: - Strong Can-Do Attitude - Some Leadership Experience - Work Well in a Team - Emb...
Our CSR's are responsible for: educating consumers and retail sales staff, assisting in the marketing, set-up, and sales of our clients products and services, providing sales brochures and other print advertising, as well as enhancing the overall experience to all those with whom they come in contact. Qualifications: - Strong Can-Do Attitude - Some Leadership Experience - Work Well in a Team - Emb...
Our CSR's are responsible for: educating consumers and retail sales staff, assisting in the marketing, set-up, and sales of our clients products and services, providing sales brochures and other print advertising, as well as enhancing the overall experience to all those with whom they come in contact. Qualifications: - Strong Can-Do Attitude - Some Leadership Experience - Work Well in a Team - Emb...

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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4038 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3348 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Customer Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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