Customer Services Jobs in Connecticut
Full-Time Call Center Position – Ridgefield, CT The Adam Broderick salon and spa is currently seeking polished customer service specialists to join their reservations department. The right candidates will have previous call center and/or salon and spa experience and be a customer service professional. Qualified candidates, please send resume to *****....
Multiple Customer Service positions assisting inbound/outbound customers with billing inquiries and processing payments. Our client, a growing collection/revenue recovery firm, is seeking to hire several hundred Customer Service Associates over the next couple of weeks. Through the use of advanced technology and customized collection programs, our client implements a seamless and successful approa...
The CSCR I will respond to heavy inbound customer telephone calls, providing the best possible customer service assistance. Recognize cross-sell opportunities for products and services as appropriate. Customer Service: Provide outstanding customer service, by following and fully supporting the USB Quality Service Standards: Handle service inquiries, internal and external Navigate through various s...
Receive inbound calls and place outbound calls to customers in order to provide information about products and services, to take orders, or to obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Resolve customers' service or billing complaints; check to ensure that appropriate chan...
TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. An Equal Opportunity/ Affirmative Action Employer EOE of Minorities/Females/Vets/Disability Position Overview Receives inbound and makes outbound calls to resolve customer concerns in a timely and professional manner. Coordinates and resolves customer follow-up requests (CFRs) as a liaison...
Thames Valley Communications, a local and upcoming company, offering cable, internet and phone services in Southeastern Connecticut is looking for a Customer Service and Inside Sales Manager (CSISM). The CSISM has overall responsibility for Inside Sales, 24-hour Customer Service, customer retention and win backs, and technical Help Desk functions. This person is responsible for a majority of the s...
Company Confidential North Haven, CT
Job Purpose: Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database. Duties: * Determining requirements by greeting and interviewing members. * Answers inquiries by clarifying desired information; researching, locating, and providing information. * Resolves problems by clarifying issues; researching and exploring answers and...
The City of Bridgeport, CT is now accepting resumes for the position of SUPPORT SERVICES MANAGER Salary: $75,000.00 – This position includes a comprehensive benefits package including a Retirement Pension administered by MERS (Municipal Employees Retirement System). To Apply: Please mail, deliver or email a resume, a cover letter, three professional references and copies of required certifications...
· Answer phones. · Route calls to specific people. · Answer inquiries about company. · Greet visitors warmly and make sure they are comfortable. · Call persons waiting for visitor and book them a room to meet in. · Schedule meetings and conference rooms. · Make coffee and set out food. · Ensure reception area is tidy. · Coordinate mail flow in and out of office. · Coordinate office activities. · H...
Company Confidential North Stonington, CT, 06359
WE ARE SEEKING QUALIFIED CANDIDATES WHO CAN PREFORM THE FOLLOWING DUTIES: Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms. Prepare invoices, shipping documents, and contracts. Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any an...
Comcast shapes the future at the intersection of media and technology. We create world-class experiences that people love and trust and drive innovation that builds value. We bring millions TV and Internet, entertainment, sports and news, communications and home management, theme parks, television and movies. Comcast brings to life the best of what's to come. Job Summary: Responsible for managing...
NORWALK TRANSIT DISTRICT Norwalk, 06854
MANAGER OF SPECIAL SERVICES NORWALK TRANSIT DISTRICT The Norwalk Transit District is accepting applications for the position of Manager of Special Services. The position is responsible for managing the delivery of directly operated and contracted paratransit services for persons with disabilities & seniors throughout southwestern Connecticut with a peak pull out of 40 vehicles. It includes plannin...
Hedge fund in Westport, CT seeks a Temp to Perm Facilities/Office Services Associate. The Office Services Team (OST) is responsible for supporting customers throughout the firm with services related to Mail, Supply, and Production. Much of the work the team is responsible for directly touches clients and employees at all levels of the firm, making it a highly visible and critical role in supportin...
Come join our dynamic team! CorePlus Federal Credit Union, is currently seeking candidates for the following positions: Career Opportunities Member Services Sales Representative - This is a sales and service position requiring outgoing and enthusiastic professional attitude towards promoting Credit Union products. The individual will be working to build upon new and existing member relationships i...
Seeking highly motivated and detail oriented individual to provide customer service and sales support for a dynamic computer consulting and Managed Services Company * Manage and dispatch customer support coming in by phone and Email * Provide sales assistance to clients and Account Executives * Assist in dispatching tickets from managed services group * Open Support Tickets in Company Client Manag...
The eDTS Project Manager Lead will provide KTLO and CTB Project Management for the eDTS AMER service, end to end. The successful candidate will be responsible for the delivery of end-to-end service in line with the established service model executed within eDiscovery Technology Services. Specific responsibilities will include: Functional: Track and manage efforts by responsible parties and team me...
State Farm Insurance and Financial Services Agent The State Farm Agent Opportunity. Join the nation's leading auto and home insurance company as a State Farm Agent and experience personal success running your own agency in your own community. State Farm, ranked in the top 50 on the Fortune 500 list of companies, is seeking individuals with an entrepreneurial spirit and the desire to work in New Fa...
Who we are . . . First Investors Corporation is a Wall Street-based financial services firm, established in 1930. We are proud of our long history of helping clients with their financial needs including college funding, tax savings and preparing for retirement. Our philosophy is that we connect “Main Street to Wall Street.” Our one-on-one approach to clients is unique in our industry. We retain ou...
As an Exclusive Agent with your agency representing multi-lines of insurance and financial services, you can make a huge impact on your community and your future. You educate, advise and service your clients. Whether your past experience was as a teacher, outside sales representative or you have management, insurance, finance or business ownership experience, then you can be successful here. We ar...
Summary The Operations Engineer will be responsible for implementing and managing customer production infrastructure. You will build and manage automated infrastructure to ensure the availability and performance of the infrastructure (servers and network) used by our customers. You will be responsible for proactively monitoring and managing the infrastructure, developing processes and implementing...
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Customer Service Career Tools
Customer Service Representative
$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative in Connecticut
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Representative
Provides customer service by providing product and equipment knowledge; responding to customer requests; responding to customer inquiries.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
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