Customer Services Jobs in Massachusetts

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1000+ Massachusetts Customer Services jobs found on Monster.

Jobs 1 to 20 of 2331
A Kforce client is seeking a Customer Service Representative in Burlington, MA. The Customer Services Representative is responsible for processing sales orders, responding to and resolving complaints received from customers from various regions, and managing customer service activities within the Oracle and other systems. Process all sales orders and set up new accounts using Oracle inventory mana...
Job ID: 3012 # Positions: 1 Posted Date: 7/22/2013 Category: Customer Service Product Line: FCHP Overview: The Opportunity: It’s an exciting time to join FCHP as we experience growth and expansion with new services and products. There are many great opportunities within our organization starting with joining our Member Services team. Member Services offers a very unique opportunity to interact wit...
Duties: The incumbent in this position will establish and maintain a business relationship between IT and the customer, based on understanding the customer and their business needs. The activities are lifecycle-wide, starting in strategy and continuing through system maintenance and enhancements. This entails facilitating a process where the business takes a leadership role in shaping and funding...
Job Description Visit retail stores to promote an energy efficient products initiative on behalf of our customers. Distribute and maintain Point-of-Purchase materials, rebates and coupons; monitor special promotions of energy efficient products; assist with annual shelf surveys; help build relationships with retail management and sales staff; and, staff special events educating consumers about ene...
POSITION PROFILE Supervises day-to day operations and staff of MS sites. 80% of time should be spent in managing duties, no more than 20% in operating production equipment. Develops, implements and reviews related procedures. Invoices accounts and interacts with customer; assists in maintaining acceptable profit levels and ensures that customer expectations are met. High degree of customer interfa...
Provides day-to-day technical support desktop and laptop systems software and hardware. Performs general maintenance tasks and resolves complex problems as quickly as possible, while more complex issues are identified and escalated as needed. Installs, configures and troubleshoots desktop systems, Laptops, POS systems, Ingenico Pin Pads and other retail related peripherals. Communicates highly tec...
The Office Services Associate is a member of the on-site Williams Lea team delivering exceptional customer service at our client locations. Responsibilities include mail distribution, copy services, hospitality and conference room set-up, reception assistance and other general office duties as needed. Job Responsibilities : Process high volumes of incoming and outgoing mail. Deliver mail and packa...
Company Confidential Cambridge, MA, 02142
Duties & Responsibilities: We are currently looking for a dynamic individual to join our client services organization. The client services team is responsible for delivering the software and managed service component to our customers. The ideal candidate must be “service oriented” with a strong ability to lead customer meetings with authority while listening to customer needs. S/he will interact d...
The Office Services Associate is a member of the on-site Williams Lea team delivering exceptional customer service at our client locations. Responsibilities include mail distribution, copy services, hospitality and conference room set-up, reception assistance and other general office duties as needed. Job Responsibilities : Process high volumes of incoming and outgoing mail. Deliver mail and packa...
The Account Supervisor is a member of the on-site Williams Lea team delivering exceptional customer service at our client locations. Responsibilities include supervising a team in mail distribution, copy services, hospitality and conference room set-up, reception assistance and other general office duties as needed. Job Responsibilities : Ensure team provides outstanding service to client, while b...
The Mail Associate is a member of the on-site Williams Lea team delivering exceptional customer service at our client locations. Responsibilities include mail distribution, package delivery, and courier services. Job Responsibilities: Sort incoming USPS mail and special mails (Fed Ex, UPS, Parcel Post, etc.). Deliver mail to each department, person, or pre-established drop area as required, includ...
The Supervising Operations Associate is a member of the on-site Williams Lea team delivering exceptional customer service at our client locations. Responsibilities include leading a team in mail distribution, copy services, hospitality and conference room set-up, reception assistance and other general office duties as needed. Job Responsibilities : Process high volumes of incoming and outgoing mai...
Page 1 of 2 Customer Service Agent JOB SUMMARY: The Customer Service Agent interacts with customers over the phone to answer general inquiries, troubleshoot problems, provide information and handle complaints regarding the products and services provided by Thing5. The individual holding this position plays a vital role in providing exceptional customer service in order to meet and exceed customer...
Page 1 of 2 Customer Service Agent JOB SUMMARY: The Customer Service Agent interacts with customers over the phone to answer general inquiries, troubleshoot problems, provide information and handle complaints regarding the products and services provided by Thing5. The individual holding this position plays a vital role in providing exceptional customer service in order to meet and exceed customer...
Client Services Coordinator: E-Commerce We have an immediate opening with one of our most prestigious e-commerce clients in the Waltham area. This is an industry that is rapidly growing and the chances for advancement have been growing as well. Responsibilities: - Coordinating customer relations via phone, email, etc. - Answering consumer questions daily - Sending out daily reports to high level e...
Visiting Nurse Association of Boston Position Description Position Title:Patient Services Manager – Rehabilitation Services Dept: Operations Reports To: Director of Patient Services Grade: 16C Supervise: All Rehab Clinicians - Job Code: 060 ( PT, PTA, OT, COTA, SLP) Community Resource Staff Clinical Care Coordinator Purpose of Position: Manages all activities and resources pertaining to an operati...
This Clinical Services Consultant (CSC) is responsible for contributing to increased sales growth, penetration and improved profitability in key accounts throughout the New England which will also include upstate New York. This position is a clinically consultative role with Baxter Medication Delivery customers, existing and potential. They are adept at developing new relationships with key clinic...
Lead Technical Consultant (LTC) provides technical leadership and is responsible for all technical aspects of Managed Services delivery for one or more customer engagements. LTC possesses technical expertise in designing, implementing, supporting, tuning and optimizing EMC IIG product solutions, is a subject matter expert of customer environment and applications; adheres to customer’s service deli...
Provides marketing direction, messaging and innovative collateral development for EMC’s Cloud and Big Data Professional Service offerings. Interacts with services portfolio management, services sales enablement, solution sales and customers to identify marketing requirements and translates into customer facing content and sales enablement resources including presentations, training and sales and s...
Call Center Representative - Member Services UHealthSolutions contact center is expanding! We are seeking candidates for several positions within the contact center. The program is designed to provide outbound and inbound contact center services to a health plan which services a diverse member population. Ideal candidates for this job are those who have experience in a call center environment and/...
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Answers for Customer Services Jobs

Questions & Answers Powered by Yahoo! Answers
What position should I apply for? Customer Service Specialist - Cashier Job or Merchandising Job?
At Best Buy. I've worked as a bilingual secretary for 2yrs, so I have good communication skills and love to interact with people, make them feel helped out :] BTW: Yes, Customer Service Specialist ...
Competency based interviews, typical questions for customer services / sales jobs?
I have an interview coming up and its a competency based interview, What typical questions for customer services / sales roles should I expect and how should I answer them?? Any help appreciate...

Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative in Massachusetts
(4035 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3346 Respondents)
Source: Monster.com Careerbenchmarking Tool

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