Customer Services Jobs in San Jose, California
BD (Becton, Dickinson and Company) The Sr. Director of Global Business & Technical Services is responsible for creating, developing and implementing the global Cell Analysis strategic vision with respect to WW Services business. This individual will lead a team to ensure that the Global Service Organization is an integral part of Cell Analysis’ overall strategic vision. The Global Service organiza...
The Global Developer Ecosystem and Environments (GDEE) team is in charge of developing and expanding a customer-facing Demo Portal site targeted both for US and International markets. We are looking for a seasoned, highly motivated, and a technically strong engineer to design & build the next set of features to engage our huge merchant and consumer-base. In this role you will work closely with oth...
The PayPal Merchant Technical Services (MTS), Mobile Integration & Services Engineer serves as a technical expert for PayPal's Point of Sale, Mobile, Mobile in Store, Beacon, and other products and services in the 'bricks and mortar' retail sphere. This is separate from the PayPal online checkout experience. They are considered a Lead role for existing Technical Account Manager's (TAM), and will i...
Job Description Posting date: June 5, 2014 Job Title: Director, Customer Experience Reports To: Vice President, Operational Excellence & Quality Position Location: Anywhere in the U.S. (can be remote-based). Locations in Europe will also be considered. Number of Direct Reports: none The Customer Experience Programs Director will oversee all enterprise customer experience programs for the Division...
POSITION SUMMARYThe Fleet Central Services Supervisor is responsible for managing the staff of administrative staff, primarily Coordinators and Clerks. Oversees the work of employees and ensures compliance with company policies, practices, and procedures related to fleet maintenance/repair operations, work order management and parts ordering. Familiar with standard concepts, practices, and departm...
Hardwood Flooring Distribution Company seeks well qualified Customer Service/ Inside Sales candidates. Job Purpose: The inside sales representative will work cooperatively with outside sales and other members of the distribution team to grow existing customers, create new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction. Dutie...
Customer Service Representative The San Jose office of a national retailer is looking for multiple friendly customer service/ call center representatives to join their expanding team. These are temporary positions expected to last up to 6 months. Duties and Responsibilities: - Answering inbound calls in a timely manner - Listen and understand customer requests, questions and complaints - Opportuni...
Description The Sr. Director of Global Business & Technical Services is responsible for creating, developing and implementing the global Cell Analysis strategic vision with respect to WW Services business. This individual will lead a team to ensure that the Global Service Organization is an integral part of Cell Analysis’ overall strategic vision. The Global Service organization is a positive diff...
As an Exclusive Agent with your agency representing multi-lines of insurance and financial services, you can make a huge impact on your community and your future. You educate, advise and service your clients. Whether your past experience was as a teacher, outside sales representative or you have management, insurance, finance or business ownership experience, then you can be successful here. We ar...
Company: Yoh Senior Provider Services Manager needed for a direct hire opportunity with Yoh's client located in Santa Clara, CA. Top Skills Should You Possess: - Health Care and Provider Services Experience - Management Experience What You'll Be Doing: - Supervise Provider Services Staff and Delegation Oversight Staff - Leads the expansion and maintenance of a network of qualified providers, inclu...
At HERE, a Nokia Company, we’ve been innovating world-class mapping and navigation services for years. HERE is about more than searching for addresses or getting from A to B. It’s about living, breathing places, full of stories and memories and possibilities. With HERE, you’ll unlock your world and live adventure every day. With our continued growth, we are excited to add a senior customer program...
Winslow Automation, Inc. (aka Six Sigma), an industry leader in microelectronic component packaging interconnect technology and related analytical testing and failure analysis services, is currently seeking a high-energy, self-directed Customer Service Manager committed to ensuring excellence and integrity in our products and services to lead our customer service/sales team. Job Responsibilities:...
Administrative & Customer Service Assistant Job Label:MAG_1475FF88AA0 We are looking for those who are passionate about service. Join us to create the future of LGS Insurance! We are looking for the right career minded people who have the desire to grow with us. LGS Insurance is one of the last independent local brokers and we are looking for those who want to take their career to the next level....
Posting date: July 1, 2014 Position Summary: This position is focused on service delivery excellence for UnityTM Lab Services. Specific activities relative to the job function could include: inventory management, order management, chemical management, glassware washing, material handling, and media preparation. This position will utilize the advanced functionality of systems and applications relev...
Customer Support Specialist Mountain View, CA FTE IT, desktop or SaaS support Setting Interviews Soon! Apply Today! Bestica is seeking a Customer Service Specialist for our user experience research client in Mountain View CA. Our client specializes in remote user testing and customer experience management. They also provide licensing of SaaS model software to large corporations across the globe. R...
CUSTOMER RELATIONS ADVISOR – Temporary for 6 months Mountain View, CA You enjoy helping people - and would love to learn about products that help people learn about themselves and others. We are seeking a polished and professional Customer Relations Advisor to join our dynamic team. As a Customer Relations Advisor you will be responsible for: Proactively guiding the customer through calls by askin...
Customer Service Representative A national services company is looking for a focused and efficient customer service representative to join their growing team. This is a contract to hire opportunity. Duties and Responsibilities: - Answering inbound calls in a timely manner - Listen and understand customer requests, questions and complaints - Opportunities to sell a variety of products and services...
Company Confidential Palo Alto, CA, 94304
Office Services Coordinator Role:Provide responsive, high-quality, and cost-effective assistance with a variety of office services tasks and direct responsibility for facilities Reports to:SVOManager of Executive Assistants and Office Services Location:West Coast Office (Silicon Valley) Date: May 2014 _________________________________________________________________ JOB SCOPE Coordinate activities...
* DIRECTOR OF CUSTOMER SOLUTIONS * Our client is looking for a proven leader in the grocery/retail industry to take on this high level, leadership position. This position will be based in the Fremont area. Outstanding company with a long history of success. Great opportunity with potential growth in the corporate structure. Each of the pieces of our clients structure is a business that requires co...
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Customer Service Career Tools
Customer Service Representative
$22,880.00 - $75,000.00
Typical Salary for Customer Service Representative in San Jose
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Representative
Provides customer service by providing product and equipment knowledge; responding to customer requests; responding to customer inquiries.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Confers with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details regarding complaints; build customer rapport by actively listening to customer requests and inquiries.
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