Customer Services Jobs in San Jose, California
The Global Developer Ecosystem and Environments (GDEE) team is in charge of developing and expanding a customer-facing Demo Portal site targeted both for US and International markets. We are looking for a seasoned, highly motivated, and a technically strong engineer to design & build the next set of features to engage our huge merchant and consumer-base. In this role you will work closely with oth...
You will be part of the North America Small- and Medium-sized Business (SMB) core organization, a fast growing group driving PayPal's largest P&L. The SMB core online market is the 'bread-and-butter' of PayPal's merchant services business. Our team is focused on the success of the small business segment, with three main responsibilities: 1) define strategies value propositions to meet and exceed s...
The US Enterprise Business Transformation team is looking for a high-energy, experienced Customer Experience Managing Architect to join our team to help our customers create world-class experiences for their customers and extended business partners. Reporting to the Customer Experience Practice Director, the Customer Experience Managing Architect’s primary objective is to define a multi-year techn...
The US Enterprise Business Transformation team is looking for a high-energy, experienced Customer Experience Partner Manager to join our team to help our customers create world-class experiences for their customers and extended business partners. The Customer Experience Partner Manager will be responsible for identifying and orchestrating a Partner Ecosystem to support engagements focused on trans...
Job Role: The Customer Solutions Architect (CSA), Retail is a critical customer facing role that requires the instinctive ability to recognize gaps in customer capabilities and to translate them into business requirements and an execution strategy. The solutions typically span horizontally cross architectural boundaries and clearly target solutions to business challenges and drive outcomes in the...
Job Description Posting date: June 5, 2014 Job Title: Director, Customer Experience Reports To: Vice President, Operational Excellence & Quality Position Location: Anywhere in the U.S. (can be remote-based). Locations in Europe will also be considered. Number of Direct Reports: none The Customer Experience Programs Director will oversee all enterprise customer experience programs for the Division...
POSITION SUMMARYThe Fleet Central Services Supervisor is responsible for managing the staff of administrative staff, primarily Coordinators and Clerks. Oversees the work of employees and ensures compliance with company policies, practices, and procedures related to fleet maintenance/repair operations, work order management and parts ordering. Familiar with standard concepts, practices, and departm...
Customer Analytics Senior Manager Location:United States - California - San Francisco, San Jose Type: Full-time Travel: 100% Travel (M-Thu) required Intelecox is currently recruiting for Customer Analytics Senior Manager for its key client in San Francisco and San Jose, CA. If interested please send your resume to ***** Join Our Company and help transform leading organizations and...
State Farm Insurance is looking to establish new insurance agents in the following areas: SILICON VALLEY, SAN JOSE AND PENINSULA START YOUR OWN BUSINESS, BECOME A STATE FARM AGENT AND BUILD A SUCCESSFUL BUSINESS ON A WELL ESTABLISHED FOUNDATION (STATE FARM - RANKED 37th ON THE FORTUNE 500 LIST OF COMPANIES) Working hard for someone else’s gain? As a State Farm Agent, you run your own business, hav...
Customer Service Representative The San Jose office of a national retailer is looking for multiple friendly customer service/ call center representatives to join their expanding team. These are temporary positions expected to last up to 6 months. Duties and Responsibilities: - Answering inbound calls in a timely manner - Listen and understand customer requests, questions and complaints - Opportuni...
The Relationship Advisor (RA) Supervisor will lead, develop and manage a team of RAs located in SVB's Menlo Park and Santa Clara offices. This role provides support and consultation to the Global Gateway and China portfolios ensuring that RAs meet service levels and provide an excellent client experience to clients in their assigned portfolio. • Manage a team of RAs to assist in reaching establish...
At CommonWealth Central Credit Union, we serve the financial needs of more than 40,000 people who live or work in Santa Clara County. We are seeking candidates who share our values and commitment to providing quality financial and related services to the community of Santa Clara County. We are currently accepting applications for two full-time Financial Services Representatives at our San Jose-Cam...
At HERE, a Nokia Company, we’ve been innovating world-class mapping and navigation services for years. HERE is about more than searching for addresses or getting from A to B. It’s about living, breathing places, full of stories and memories and possibilities. With HERE, you’ll unlock your world and live adventure every day. With our continued growth, we are excited to add a senior customer program...
Responsibilities About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your passion and expertise, when you join VZW, you'll find a sales team determined to change the world and empower our customers to do the same!. You'll tackle challenges that will continually spark your intellect, fuel your passion and...
Winslow Automation, Inc. (aka Six Sigma), an industry leader in microelectronic component packaging interconnect technology and related analytical testing and failure analysis services, is currently seeking a high-energy, self-directed Customer Service Manager committed to ensuring excellence and integrity in our products and services to lead our customer service/sales team. Job Responsibilities:...
Administrative & Customer Service Assistant Job Label:MAG_1475FF88AA0 We are looking for those who are passionate about service. Join us to create the future of LGS Insurance! We are looking for the right career minded people who have the desire to grow with us. LGS Insurance is one of the last independent local brokers and we are looking for those who want to take their career to the next level....
Posting date: July 1, 2014 Position Summary: This position is focused on service delivery excellence for UnityTM Lab Services. Specific activities relative to the job function could include: inventory management, order management, chemical management, glassware washing, material handling, and media preparation. This position will utilize the advanced functionality of systems and applications relev...
Customer Support Specialist Mountain View, CA FTE IT, desktop or SaaS support Setting Interviews Soon! Apply Today! Bestica is seeking a Customer Service Specialist for our user experience research client in Mountain View CA. Our client specializes in remote user testing and customer experience management. They also provide licensing of SaaS model software to large corporations across the globe. R...
Customer Service Representative A national services company is looking for a focused and efficient customer service representative to join their growing team. This is a contract to hire opportunity. Duties and Responsibilities: - Answering inbound calls in a timely manner - Listen and understand customer requests, questions and complaints - Opportunities to sell a variety of products and services...
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Customer Service Career Tools
Customer Service Representative
$22,880.00 - $75,000.00
Typical Salary for Customer Service Representative in San Jose
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Representative
Provides customer service by providing product and equipment knowledge; responding to customer requests; responding to customer inquiries.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Confers with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details regarding complaints; build customer rapport by actively listening to customer requests and inquiries.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
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