Customer Support Director Jobs
Overview: Data Visualization is a rapidly growing area within the Business Intelligence sector and TIBCO’s Spotfire product line is an industry leader in that area. We have a highly skilled global support team committed to delivering world class customer support. Reporting to the Sr. Director of Customer Support, we are seeking a senior manager or director to lead the Eastern US Support team, base...
QSROnline is looking for a new director for our support team. Enjoy easy hours, laid back office environment, and free lunches on Friday!! We offer medical, dental and vision insurance packages, matching retirement fund, paid holidays, and much more. Feel free to visit our website for more information on QSROnline. Duties and Responsibilities: Manage and set priorities for support team and QSROnli...
Company Confidential Roebuck, SC, 29376
Director of Quality and Customer Support The DQCS role will require a firm, assertive and visible presence. Manage with less indirect inspection and more responsibility for the operators, build on experience and rewrite the ISO to recognize the low overhead structure. The personality and presence of the incumbent will significantly influence the success of the strategy. The customer care associate...
Senior Director, Customer Support – Somerset County, NJ Pharmaceutical Company Salary + Bonus + Relocation – Confidential but very competitive This position is responsible for customer-centric, efficient and compliant commercial transactions for business within the organization. The Senior Director, Customer Support must plan, organize, direct and control all activities of the Customer Support tea...
BitTitan is a WELL-funded start up in the Seattle area. We provide solutions that will 100% automate the transformation from on premise to the Cloud. We offer the opportunity to work on innovative technology with some of the brightest in the field! Our employees have worked for Microsoft, Oracle, Zynga, etc. We've migrated over 1 million mailboxes so far (that's about 50 billion emails) - with hun...
Company Confidential Dublin, OH
DIRECTOR -IT SUPPORT Position Overview Reporting to the VP of IT Solutions. Supporting responsibilities include, but are not limited to: Manages technical restaurant support team focused on delivering solutions and service that exceed customer expectations to company and franchise restaurants. Leads the development and implementation of support strategies to improve customer service, restaurant up...
Azusa Pacific University is a comprehensive, evangelical, Christian university located 26 miles northeast of Los Angeles, California. A leader in the Council for Christian Colleges & Universities, APU is committed to excellence in higher education. Offering over 80 bachelor’s, master’s and doctoral programs on campus, online, and at seven regional centers across Southern California, APU has been r...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Apply Director of Customer Adoption - Onboarding San Francisco, CA; South San Francisco, CA Full-Time $140,000 - $175,000 Apply Apply Director of Customer Adoption - Onboarding San Francisco, CA; South San Francisco, CA Full-Time $140,000 - $175,000 Apply Job Details Headquartered in San Francisco, we are a global...
Your Director of Customer Support skills are needed just about anywhere. But is it where you want to go? Imagine working for one of the nation's most respected companies. Making a strategic contribution. Receiving the rewards and recognition you deserve. Whether you are pursuing a contract or permanent placement, Experis knows how and where to get you where you want to go. This role is with a comp...
24-7 Intouch Contact Centers Multiple
Role: Director of Customer Experience Location: Denver, CO Tampa Bay, FL Start Date: TBD Salary: TBD Job Type: Full-Time (40 hrs/wk) 24-7 Intouch has over 13 years of experience delivering customized multichannel engagement to Fortune 1,000 companies. As an organization focused on offering the best people and technology, we are committed to process improvement and leveraging valuable consumer insi...
Director, Global Customer Care As the Director, Global Customer Care, you will have overall responsibility for managing a department accountable for efficient and compliant purchase order transactions. This includes: global channels, multiple businesses and varied contract types within a fast paced, growth oriented medical device company. You must plan, organize, direct and control all activities...
The Director of Delivery and Support will be responsible for managing and growing customer facing operations for Client. The products supported will be Client Discovery, an on premise enterprise software application and Client, a cloud delivered web application accessed by both individuals on the open web and corporate customer users. Included disciplines for this role are Customer Support (tech a...
Our client, a global direct marketing company, is looking for a Director of Circulation and Customer Acquisition. The Director will develop circulation strategies for both customer and prospect mailings. S/he will be responsible for driving strategy execution and results through customer and prospect marketing teams and close alignment with sales and analytics. ESSENTIAL DUTIES AND EXPERIENCE: •Pr...
Company: Siemens Healthcare Diagnostics Inc. Division: SMSD - Diagnostics Location: IL - Deerfield Req ID: 135058 Position Title: Sr. Director, Customer Clinical and Sales Education Experience Level: Senior Level Education Required: Bachelors Degree Travel Required: Yes Company Description: Siemens’ Healthcare Sector is one of the world's largest suppliers to the healthcare industry and a leader i...
Responsibilities The Technical Customer Service Associate Director position is responsible for overseeing the Technical Support function in assigned geographic area and partnering with the leadership team to proactively initiate and support key strategies geared to promote performance, quality, employee development, and engagement across the geographic area. The Associate Director leads a team of...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Apply Customer Care Director Chicago, IL Full-Time $80,000 - $100,000 Apply Apply Customer Care Director Chicago, IL Full-Time $80,000 - $100,000 Apply Job Details If you are a Customer Care Director with experience, please read on! We are a world class Software Solutions company focused completely on the goal of e...
Sr. Director- Strategic Customer Success Job Label:CS.SM.14.A.069 Reporting to the VP- Global Customer Excellence, the Sr. Director of Strategic Customer Success will be responsible for building a high-performing Customer Success team that supports strategic, high value accounts. Your focus will be to make every customer in your portfolio wildly successful resulting in long-term loyalty to Apttus....
* DIRECTOR OF CUSTOMER SOLUTIONS * Our client is looking for a proven leader in the grocery/retail industry to take on this high level, leadership position. This position will be based in the Fremont area. Outstanding company with a long history of success. Great opportunity with potential growth in the corporate structure. Each of the pieces of our clients structure is a business that requires co...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Apply Director of Customer Service Pittsburgh, PA; Cranberry Township, PA Full-Time $80,000 - $100,000 Apply Apply Director of Customer Service Pittsburgh, PA; Cranberry Township, PA Full-Time $80,000 - $100,000 Apply Job Details If you are a Director of Customer Service Operations with 5+ years of experience, plea...
If you want to be a part of a place that provides nothing less than extraordinary compassionate care, then Adventist Health System is the place for you! We are currently seeking qualified candidates for a Supply Chain Support Services Director position that will be based in our Supply Chain Shared Services department. This position is based in Altamonte Springs, FL. This position is responsible fo...
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Customer Service Career Tools
Customer Support Director
$37,500.00 - $156,250.00
Typical Salary for Customer Support Director
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Support Director
Fulfills customer expectations by providing end-users with information and problem resolution; organizes user conferences; managing staff; manage customer escalations process.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Determines customer support service requirements by surveying end-user groups; benchmarking best practices; analyzing information and applications.
Achieves customer support objectives by contributing customer information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
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