Customer Support Director Jobs

1000+ jobs

Job Description Working in conjunction with other Service teams and the Development & Technical teams, The Director, Technical Support is the North America leader responsible for driving to closure of escalated technical customer issues across Monster’s commercial customer base, ranging from SMB to Enterprise clients. Summary of Position: The Technical Support Director is responsible for managi...

Hub Technology Group has been engaged by an exciting, industry leading software start-up seeking to hire a Director of Customer Support. This is an exciting time to join one of the fastest growing companies in the area, in one of the fastest growing market segments! Along with an awesome team, competitive salary and cool work environment, full time employees also receive; Equity, Parking or MBTA S...

Senior Point of Sale Technician and Customer Support Eastern National is a 501(c)(3) not for profit and Equal Opportunity employer that promotes the public's understanding and support of America's national parks and other public trusts by providing quality educational experiences, products, and services to the visiting public. For more information visit www.easternnational.org and our ecommerce s...

Description Director of Customer Support Services/Requisition 283313 Honeywell is hiring a Director of Customer Support Services in Louisville, KY. This position Serves customers by planning and implementing customer support strategies and operations, improving systems and processes, and managing staff. Job Responsibilities: Determines call center and field support operational strategies by c...

Working in conjunction with other Service teams and the Development Technical teams, The Director, Technical Support is the North America leader responsible for driving to closure of escalated technical customer issues across Monster’s commercial customer base, ranging from SMB to Enterprise clients. Summary of Position: The Technical Support Director is responsible for managing a team of resour...

Description Benefits Supplemental Questions OHA15-0313 We Value... service excellence, leadership, integrity, health equity, innovation and partnership. Please visit our exciting Facebook page and Linked-In page ! This position is included in a classification and compensation study of the state’s managerial positions. Changes to its assigned classification and salary range may occur. The Oregon...

Oversees the Customer Support Center operations within the Business Development organization. This involves the provision of contracted telephonic services for BioPharmaceutical Manufacturers, Payers and Referral Sources. Develops and leads Program-specific teams across Customer segments which activities include, but are not limited to, Benefits Investigation, Prior Authorization, Manufacturer Co-...

Job Description ABOUT NUVASIVE® NuVasive is an innovative medical device company focused on developing minimally disruptive surgical products and procedurally integrated solutions for the spine. The Company is the 3rd largest player in the $8.2 billion global spine market. With a focus on Speed of Innovation®, Absolute Responsiveness®, and Superior Clinical Outcomes, we are...

Company: Mentor Graphics Job Title: Director of Global Customer Support Functional Verification Flow- 3253 Job Location: US – OR – Wilsonville Job Category: Customer Support All qualified applicants will receive consideration for employment without regard to race, sex, sexual orientation, gender expression or identity, color, religion, national origin, disability or protected veteran status M...

Director of Customer Support Join the LevelUp Team and work alongside other talented, driven individuals to help leading restaurant brands achieve their business goals with the country’s largest mobile payments and rewards platform. Founded in 2008 by Chief “Ninja,” Seth Priebatsch, LevelUp is used by more than 2MM customers paying at over 14,000 businesses nationwide. Backed by Google Ventures,...

Senior Director of Customer Support is responsible for managing customer-facing Product Support, Business Support, and Technical Escalations teams totaling 40 people. As a leader within Customer Enablement, the Senior Director will build and lead a best-in-class support organization. We are looking for a seasoned and innovative customer support leader to take the organization to the next level by ...

Job Summary This paragraph summarizes the general nature, level and purpose of the job . We are looking for a dynamic Director of Customer Support Services to drive a systematic approach to better manage the entire customer experience. As a member of the IT Infrastructure department, t he Director of Customer Support Services will manage and provide organizational leadership and direction for th...

Palo Alto Networks is looking for an Senior Enterprise Customer Support Director who will be responsible for running and expanding the company’s global technical support delivery organization. This high visibility, high impact role is responsible for the global technical assistance centers providing customer technical support in all regions. This position will report directly to the Vice President...

Opportunity: Today’s communications landscape is dynamic and increasingly complex. Actiance allows companies to use email, enterprise social software, unified communication, instant messaging, and social media in a way that allows them to improve collaboration and productivity, yet also meets regulatory, legal and corporate requirements. For over 15 years, Actiance has been the clear leader helpi...

Opportunity: Today’s communications landscape is dynamic and increasingly complex. Actiance allows companies to use email, enterprise social software, unified communication, instant messaging, and social media in a way that allows them to improve collaboration and productivity, yet also meets regulatory, legal and corporate requirements. For over 15 years, Actiance has been the clear leader helpi...

About SurveyMonkey SurveyMonkey is the world's leading provider of web-based survey solutions, but there's really much more to us than that. We're a smart, passionate group of people who work hard to deliver the best survey experience on the planet, period. We do this because we believe everyone deserves easy access to the insights and information they need to make better, more informed decisions...

Directs and oversees all aspects of an organization's global customer service policies, objectives, and initiatives. Develops and establishes procedures and policies governing customer correspondence and the handling of customer complaints. Responsibilities: Effectively planning, organizing, staffing and leading the Customer Service, Technical Support and Sales Support groups to ensure successfu...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. The Customer Service Snr Director is responsible for delivery of departmental results for support operations through successful direction of line managers and their staff within the department. You will ensure high levels ...

Provide strategic leadership and direction to the Customer Care team in the area of service, quality & training. Directly liaises with multiple departments, including senior leadership to ensure the Customer Service department remains current on all company initiatives in order to best service our customers. Responsible for driving ongoing team efficiencies to best support positive customer experi...

Who are we? SmartBear is a passionate provider of software tools with its international headquarters right here in Boston U.S. New headquarters @ Assembly Row in Somerville, to be more precise. We are entirely committed to building the best software tools on the market; our portfolio includes two of the best-known testing products in the world; SoapUI and TestComplete. SoapUI being the de facto s...