Customer Support Director Jobs
Sr. Director Customer Support Job Description: We have an exciting new opportunity to lead our customer support division for wireless telecommunication technologies. Responsibilities: Ensure the efficient operation of the Customer Support functions Build a Customer training organization Establish strategic plans and objectives for Customer Support and Delivery team Manage all Customer Support func...
Overview: Data Visualization is a rapidly growing area within the Business Intelligence sector and TIBCO’s Spotfire product line is an industry leader in that area. We have a highly skilled global support team committed to delivering world class customer support. Reporting to the Sr. Director of Customer Support, we are seeking a senior manager or director to lead the Eastern US Support team, base...
Company Confidential Roebuck, SC, 29376
Director of Quality and Customer Support The DQCS role will require a firm, assertive and visible presence. Manage with less indirect inspection and more responsibility for the operators, build on experience and rewrite the ISO to recognize the low overhead structure. The personality and presence of the incumbent will significantly influence the success of the strategy. The customer care associate...
Senior Director, Customer Support – Somerset County, NJ Pharmaceutical Company Salary + Bonus + Relocation – Confidential but very competitive This position is responsible for customer-centric, efficient and compliant commercial transactions for business within the organization. The Senior Director, Customer Support must plan, organize, direct and control all activities of the Customer Support tea...
BitTitan is a WELL-funded start up in the Seattle area. We provide solutions that will 100% automate the transformation from on premise to the Cloud. We offer the opportunity to work on innovative technology with some of the brightest in the field! Our employees have worked for Microsoft, Oracle, Zynga, etc. We've migrated over 1 million mailboxes so far (that's about 50 billion emails) - with hun...
POSITION SUMMARY: The Customer Solutions Director will serve as the supply chain point of contact for key Large Store customers in the West region supporting all routes to market. The role can be based in Los Angeles, San Ramon or San Antonio. This position is responsible for the development & execution of joint customer and Coca-Cola initiatives to improve efficiencies, effectiveness and customer...
The Director of User Support Services is responsible for providing leadership and operational oversight of Information Technology support services in a dynamic higher education institution. The Director builds, manages, and leads a team of professionals and students in supporting a user community with over 700 staff and 2,300 students located at multiple campus locations. This individual will enab...
Company Confidential Reno, NV
Director of Customer Service and Experience We have an opportunity for an experienced Customer Service Director with a proven track record in the customer service and experience area. This position has accountability for the overall productivity and efficiency of our Customer Service Department. This position will lead an existing team while analyzing, developing and implementing new process strat...
Irvine Valley College Director of the Student Success and Support Program Closing Date: OPEN UNTIL FILLED Initial Screening Date08/22/2014 Job Opening #4981/4408 PLEASE NOTE: In order to be considered for this opening, you must apply through the District website at https://jobs.socccd.edu Summary Description: To plan, develop, organize, coordinate, direct, review and evaluate the operations and ac...
This position is located at our corporate headquarters in historic downtown St. Paul. Green Tree offers a generous transportation subsidy toward either a parking contract or a Metropass. Our compensation includes a base salary plus an annual discretionary bonus program. We also offer competitive benefits packages including health and welfare benefits, matching 401(k) and tuition reimbursement. OBJ...
The Senior Director of Brand Performance Support will work with hotel management, management companies, and hotel owners to develop and implement successful and measurable programs to assist in meeting Revenue, Loyalty, Service, and Brand Management goals. What will it be like to work for this Hilton Worldwide Brand? Hilton Worldwide is the leading global hospitality company, spanning the lodging...
Company Confidential Dublin, OH
DIRECTOR -IT SUPPORT Position Overview Reporting to the VP of IT Solutions. Supporting responsibilities include, but are not limited to: Manages technical restaurant support team focused on delivering solutions and service that exceed customer expectations to company and franchise restaurants. Leads the development and implementation of support strategies to improve customer service, restaurant up...
Azusa Pacific University is a comprehensive, evangelical, Christian university located 26 miles northeast of Los Angeles, California. A leader in the Council for Christian Colleges & Universities, APU is committed to excellence in higher education. Offering over 80 bachelor’s, master’s and doctoral programs on campus, online, and at seven regional centers across Southern California, APU has been r...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Apply Director of Customer Adoption - Onboarding San Francisco, CA; South San Francisco, CA Full-Time $140,000 - $175,000 Apply Apply Director of Customer Adoption - Onboarding San Francisco, CA; South San Francisco, CA Full-Time $140,000 - $175,000 Apply Job Details Headquartered in San Francisco, we are a global...
Your Director of Customer Support skills are needed just about anywhere. But is it where you want to go? Imagine working for one of the nation's most respected companies. Making a strategic contribution. Receiving the rewards and recognition you deserve. Whether you are pursuing a contract or permanent placement, Experis knows how and where to get you where you want to go. This role is with a comp...
24-7 Intouch Contact Centers Multiple
Role: Director of Customer Experience Location: Denver, CO Tampa Bay, FL Start Date: TBD Salary: TBD Job Type: Full-Time (40 hrs/wk) 24-7 Intouch has over 13 years of experience delivering customized multichannel engagement to Fortune 1,000 companies. As an organization focused on offering the best people and technology, we are committed to process improvement and leveraging valuable consumer insi...
Director, Global Customer Care As the Director, Global Customer Care, you will have overall responsibility for managing a department accountable for efficient and compliant purchase order transactions. This includes: global channels, multiple businesses and varied contract types within a fast paced, growth oriented medical device company. You must plan, organize, direct and control all activities...
The Director of Delivery and Support will be responsible for managing and growing customer facing operations for Client. The products supported will be Client Discovery, an on premise enterprise software application and Client, a cloud delivered web application accessed by both individuals on the open web and corporate customer users. Included disciplines for this role are Customer Support (tech a...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Apply Customer Care Director Chicago, IL Full-Time $80,000 - $100,000 Apply Apply Customer Care Director Chicago, IL Full-Time $80,000 - $100,000 Apply Job Details If you are a Customer Care Director with experience, please read on! We are a world class Software Solutions company focused completely on the goal of e...
Sr. Director- Strategic Customer Success Job Label:CS.SM.14.A.069 Reporting to the VP- Global Customer Excellence, the Sr. Director of Strategic Customer Success will be responsible for building a high-performing Customer Success team that supports strategic, high value accounts. Your focus will be to make every customer in your portfolio wildly successful resulting in long-term loyalty to Apttus....
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Customer Service Career Tools
Customer Support Director
$37,500.00 - $156,250.00
Typical Salary for Customer Support Director
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Support Director
Fulfills customer expectations by providing end-users with information and problem resolution; organizes user conferences; managing staff; manage customer escalations process.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Supports customers by forming and maintaining user groups; providing resources and problem resolution; maintaining a help desk, technical services center, and field services; disseminating new product information.
Organizes user conferences by gauging interest; promoting new information releases; developing program agendas; arranging presentations; managing conference logistics.
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