Customer Support Engineer Jobs
Eaton Electrical Sector has an opening for a Customer Service Engineer in Worcester, MA. Eaton is a diversified power management company providing energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power. The company is a global technology leader in electrical products, systems and services for power quality, distribution and control, power t...
QA CUSTOMER SUPPORT ENGINEER #1647728 Provide technical support to our customers and perform QA testing on customer platforms. In this role, you will work closely with customers, software engineers and program managers to reproduce customer reported issues, assist in root cause determination, and verify reported defects are fixed. You will also do software compatibility testing on customer platfor...
CUSTOMER SUPPORT ENGINEER - MODEM SW INTEGRATION #1574685 Customer Integration Engineer is responsible for SW delivery aspects of mobile broadband firmware deliveries. This will involve integration and test of core engineering changes and ensuring stability for customer deliveries. The ideal candidate will be capable of supporting customers with system designs, providing system integration, testin...
Customer Support Engineer - Durham Is readily available and responds to customer issues in a timely manner As an escalation point for customers, identifies & ensures the delivery of the appropriate level of service to which the customer is entitled Assesses the needs of the support requirement, risk manages and prioritizes to ensure SRs are handled at the correct resource level and with appropriat...
We have a Direct Hire Customer Support Engineer (i.e. Field Service Engineer) position. We need candidates who have a solid understanding of microwave amplifier functions and operation principals Customer Support Engineer Responsible for providing technical support to Customers or Service Centers who are installing, diagnosing, troubleshooting, repairing and debugging complex microwave amplifiers,...
Our client is seeking a Communications Customer Support Engineer in Durham, North Carolina (NC). Job Description: The ideal candidate demonstrates an aptitude and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge. This is a great opportunity for someone with patience and an empathetic view of the customer to hone their skills and advance their career pr...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Senior QA Engineer- Android Sunnyvale, CA; Palo Alto, CA Full-Time $110,000 - $150,000 Posted 12/5/2013 Will McGhee is recruiting for this position. Email your resume to Will Apply Job Details We are a fully owned subsidiary of a PreIPO Fortune 500 digital music company and highly funded stealth mode startup that i...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Technical Support Engineer Rancho Santa Margarita, CA; Mission Viejo, CA Full-Time Up to $50,000 Posted 12/5/2013 Chelsea Elwood is recruiting for this position. Email your resume to Chelsea Apply Job Details If you are a Technical Support Engineer with 2+ years of experience, please read on! We are a very successf...
VIRTUALIZATION CUSTOMER SUPPORT ENGINEER- RTP, NC! We are looking for a Virtualization Customer Support Engineer for a long term opportunity in RTP. Candidates for this position need to have strong experience with VMware, LAN Switching, and both Windows and Linux. A background in storage would also be a huge plus! Top Skills: Customer Support Experience In-depth knowledge of the following: Data Ce...
We have an immediate opening for a Customer Support Engineer to fill a year –long contract to hire opportunity in Beaverton. The ideal candidate will possess excellent customer support and communication skills and have worked in a high volume and high profile customer support environment that is highly team centric.Must be self-directed. Required Technical Skills: Experience in high-volume/high-pr...
Eaton Electrical Sector has an opening for a Customer Service Engineer in Philadelphia, PA. Eaton is a diversified power management company providing energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power. The company is a global technology leader in electrical products, systems and services for power quality, distribution and control, powe...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Customer Support Engineer Cranston, RI; Pawtucket, RI Full-Time $70,000 - $90,000 Posted 12/5/2013 Pete Cuellar is recruiting for this position. Email your resume to Pete Apply Job Details If you are a Customer Support Engineer with 5+ years of experience, please read on! Located in beautiful Rhode Island, we are a...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Technical Account Manager Duluth, GA; Atlanta, GA Contract N/A Posted 12/5/2013 Christina Nunez is recruiting for this position. Email your resume to Christina Apply Job Details If you are a Technical Support Engineer that specializes in POS systems, please read on! Top 3 Reasons to Work with Us We are a leading na...
Customer Support Engineer - SF Bay Area, CA Primary Duties & Responsibilities: Perform a wide variety of highly technical duties to assemble and repair high precision electromechanical products. Repair and update equipment at customer facility. Prepare field service reports on customer support activity. The ideal candidate will use sophisticated equipment and programs to collect and evaluate opera...
OVERVIEW: Rsam is a leader in governance, risk and compliance (GRC) management software. Since 2003, Rsam's IT GRC solutions on an Enterprise GRC platform was implemented at hundreds of organizations and government agencies to help them effectively identify, assess, manage and mitigate risks, while providing enterprise-wide visibility, oversight and assurance. We are interested in recruiting exper...
Brooks Automation, Inc. helps customers increase productivity, lower costs and improve return on investment. In addition to best-in-class hardware and software products and services, Brooks offers complete, tightly integrated solutions that optimize manufacturing equipment, factory and productivity. Summary Brooks Life Science division is the leading worldwide provider of automated compound and bi...
JOB DESCRIPTION Customer Support Engineer/Product Support Lead LoadIQ is seeking a full-time, in-house, talented Customer Support Engineer/Product Support Lead with experience working in the area of customer support, supporting both hardware and software products. Candidates must have experience working with electronics and software, good troubleshooting and communications skills. You’ll be workin...
Carl Zeiss Microscopy, LLC, located in Thornwood, New York, provides industry-leading and innovative microscopy and imaging solutions for bioscience, materials and industrial research, educational and routine microscopy. Carl Zeiss Microscopy is a provider of key enabling technologies in both high tech industries and life sciences research. We are uniquely positioned to play a major role in helpin...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Technical Support Engineer Tualatin, OR Unspecified Posted 12/5/2013 Jenna Passin is recruiting for this position. Email your resume to Jenna Apply Job Details If you are a Sr. Customer Technical Support Engineer with experience, please read on! We are one of the most trusted embedded single board computer company'...
Are you a Customer Service Professional who loves a wide variety of challenges? Do you enjoy using a variety of tools and technologies to solve customer problems? Do you want to be part of an exciting, innovative, and fast paced growing software company? Do you value delivering highly scalable and the highest quality software? Our Technical Assistance Center is looking for highly motivated Technic...
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Can I get some help with job description?
I am a Commerce Graduate. I am working as a Technical Support Engineer in an IT company. I have 32 clients for which I resolve their issues related to the HRMS software.Clients report software related...
What are the credentials you need to become a desktop support guy ?
I am looking for a job , I have a degree in electrical and computer engineering , Currently due to some circumstances I can't find any electrical / computer engineering jobs . With my credentials ...
What decent paying jobs have to do with computers/technology?
Hello, i'm a junior in high school , my gpa is somewhere between an 83 and an 86 (im not sure at the moment =p) and am interested in two fields of jobs. One being computers/technology, one being pharm...
What are the skills & documents required to apply for a IT support engineer?
I am a Bachelor of technology in computer science & information technology so I didn't have any certification rather than this. I m here in Chelmsford UK for my MSc network security & another certific...
What career or jobs can i get after graduating Information Technology?
I am currently a 1st year irregular college student taking I.T. I transferred schools and my majors never got credited. But it's okay because i am slowly getting the logics in programming in Java. Thi...
Customer Service Career Tools
Customer Support Director
$37,500.00 - $156,250.00
Typical Salary for Customer Support Director
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Support Director
Fulfills customer expectations by providing end-users with information and problem resolution; organizes user conferences; managing staff; manage customer escalations process.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Determines customer support service requirements by surveying end-user groups; benchmarking best practices; analyzing information and applications.
Effectively manages an organization through implementation of Company strategies, while maintaining an appropriate blend of quantity and quality of work in a cost conscious manner; also through the support of other organizations, and through appropriate communications up, down and across organizations.
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