Customer Support Engineer Jobs
Technical Support Specialist (for small, established, fun architecture software company) Axomic focuses on the architectural and engineering design world, helping clients find and use their digital assets. We’ve conquered the UK and we're now in New York consuming the U.S. market. To support our growth, we need you! We are a small team - you will make a difference, you will learn new things, you w...
Our client is seeking a Voice Services Customer Support Engineer in Durham, North Carolina (NC). This position has the following responsibilities: - Provide second line phone/email/fax consultation to independently debug complex IP Telephony problems. - Provide systems/product training to peers within the High Touch Technical Support (HTTS) team. - Acts as a focal point for large account network p...
Invensys is a global technology company that works in partnership with a broad range of industrial and commercial customers to design and supply advanced technologies that optimize their operational performance and profitability. From oil refineries and power stations to mining companies and appliance manufacturers, our market-leading software, systems and controls enable our customers to monitor,...
Computol, Inc., a Microsoft Certified Partner, is seeking a Customer Support Engineer. The purpose of a Customer Support Engineer is to assist customers with network, hardware, software, security, VoIP and cloud application issues while maintaining the company’s vision, values, purpose and goals. The Customer Support Engineer must be able to work independently and as part of a team. Strong communi...
Pratt & Whitney, a recognized leading producer of the world's most advanced jet engines, is looking for dedicated individuals to become a part of our organization. If you would like to work in a dynamic environment and possess the motivation to incorporate new ideas into practice, this may be the opportunity you've been waiting for! Pratt & Whitney, a United Technologies Corp. company (NYSE:UTX),...
Customer Service Support Engineer Job Description Thrustmaster of Texas, Inc. is a fast growing manufacturer of thrusters for propulsion and station-keeping of ships and other waterborne structures used in the offshore and marine transportation industries. We are a 100 million dollar privately owned company based in Northwest Houston. All of our products are developed and manufactured in-house usi...
Kern, Inc. 3940 Gantz Rd. Grove City, OH43123 Job Description Date: March 3, 2014 Job Identification: Job Title: ADF Software Engineer Reports to: VP Info. Tech Job Category: Exempt PayRange: 45,000-65,000 Performance Review Frequency: Minimum is Annual Full Time/Part Time Full Time Job Summary: Under the general direction of the VP of IT, helps users achieve optimum use of their computer networks...
Rave Mobile Safety is looking for a fast-learner who will provide outstanding customer service and support, including, but not limited to, resolving Tier I support issues through resolution and educating users about how to get the most out of our products. Customer Service Engineer Job Duties: Become subject matter expert in use of available products Resolve product or service problems, in writing...
We have an immediate opening for a Customer Support Engineer to fill a 6 month - 1 year long contract to hire opportunity in Beaverton. The ideal candidate will possess excellent customer support and communication skills and have worked in a high volume and high profile customer support environment that is highly team centric.Must be self-directed. Required Technical Skills: Experience in high-vol...
Brooks Automation, Inc. helps customers increase productivity, lower costs and improve return on investment. In addition to best-in-class hardware and software products and services, Brooks offers complete, tightly integrated solutions that optimize manufacturing equipment, factory and productivity. Summary Brooks Life Science division is the leading worldwide provider of automated compound and bi...
Atterro Human Capital Group and Samsung Telecommunications America have an exciting, long term contract opportunity for a Customer Support Engineer (Wireless Terminals) in Plano! Position Summary: Incumbent, under general supervision, is responsible to provide level 2 telephone technical supports to the Customer Care Center, STA on-site technical support and provide customer installation and field...
-The Customer Support Engineer will be the Company's primary interface to our customers. Responsibilities will include working with non-technical end users to identify and resolve issues ranging from software errors to design and user experience factors. The CSE will also work with technical end users on a Level 1 (first call) basis to handle installation, delivery and support issues for Java base...
Comtech Xicom Technology is hiring a Customer Support Engineer! We are looking for candidates with a solid understanding of microwave amplifier functions and operation principals. The Customer Support Engineer will be responsible for providing technical support to Customers or Service Centers who are installing, diagnosing, troubleshooting, repairing and debugging complex microwave amplifiers, con...
Title: Customer Support Engineer Location: CostaMesa, CA Duration: 6 Months + Skills: Title: Customer Support Systems Engineer POSITION OVERVIEW: We have an immediate opportunity for a Systems Engineer in the Customer Support group. The ideal candidate will be a customer service focused individual who will provide technical expertise in the installation and support of broadcast, cable, and IPTV so...
VIRTUALIZATION CUSTOMER SUPPORT ENGINEER- RTP, NC! We are looking for a Virtualization Customer Support Engineer for a long term opportunity in RTP. Candidates for this position need to have strong experience with VMware, LAN switching, and both Windows and Linux. A background in storage would also be a huge plus! Top Skills: Customer Support Experience In-depth knowledge of the following: Data Ce...
MOUNTAIN, LTD. is currently seeking a Senior Customer Support Engineer or a major client in Irving, TX. Responsibilities - The CTO Product development organization is seeking a Sr Customer Support Engineer responsible for supporting the Mobile Merchant product - This position requires a person that is technically savvy, has an acute business acumen, and can understand and communicate industry tren...
Position Title: Customer Support Engineer Responsibilities: · Support for Kirusa products and Exchange services · Provide reactive and proactive 24 x 7, Level 1 and Level 2 Support to the Customers · Act in first and second line capacity, troubleshoot initial problems, escalate issues as necessary · Acknowledge support requests in the SLA timeframes with customers and work to provide workarounds o...
PerkinElmer is a global technology leader driving growth and innovation in the Environmental and Human Health Science markets. The company is a leading force in the development, production, marketing, servicing, and support of laboratory instrumentation and ancillary services throughout the world. Installation, Maintenance and Repair: The primary duties of the Customer Support Engineer are to inst...
Title: Data Center Storage Network Solutions- Customer Support Engineer Location: San Jose, CA Duration: 12+ months We're looking for strong team players with great communications skills & the ability to explain complex solutions in a simple way. The successful candidate will have proven ability to resolve complex technical problems, multitask, and be dedicated to customer success. Responsibilitie...
Job Description We have an outstanding career opportunity for a successful Customer Support Engineer to work in our Oceanport, New Jersey office. This position will be part of our Server Support group. This is an excellent opportunity for a customer focused and technically savy engineer to be part of our technical customer support team to provide phone support to our growing customer base. The ide...
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Techinal sales- client service and engineering jobs?
What kind of job positions are available for people who would like to word with clients but have electrical engineering background.
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Dear Applicant, This is to acknowledge your mail(Resume) which denotes your intention in working with Akscon Group Limited(AGL). Akscon, a well established and reputable Oil/Gas Service Company with ...
What is the future scope of computer engineering ?
I want to have a job as a computer engineer. And I want to know the future scope of it. what is the pay scale. pls do help
Customer Service Career Tools
Customer Support Director
$37,500.00 - $156,250.00
Typical Salary for Customer Support Director
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Support Director
Fulfills customer expectations by providing end-users with information and problem resolution; organizes user conferences; managing staff; manage customer escalations process.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Determines customer support service requirements by surveying end-user groups; benchmarking best practices; analyzing information and applications.
Meets customer support financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
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