Customer Support Jobs
Job Description: Immediate need for bilingual customer support specialist for a solid high tech company. This is a temporary position that may go five months or longer. This high tech leader is seeking a solid performer to do the following: Order entry and maintenance. Provide shipment release. Customer order and delivery management. Daily logistics support and follow-ups. Account coordination an...
Customer Support Specialist - Location: Edwardsville, IL Utilizes customer service, professionalism and self direction to assist our customers....
Manpower is currently hiring a Customer Support Representative for one of our clients in Salt Lake City, UT! This position provides in-bound telephone customer support in a call center environment and determining the nature of the call or inquiry. Duties may include processing complaints, filing supply requests for customers and centers, and preparing monthly reports. Additional duties may includ...
Advanced Technical Support: Bilingual Customer Support Specialist Know your way around the technical landscape? Ready to help customers get the most out of the technology they love and deliver best-in-class service? Can you handle customer service in both English and Spanish without missing a beat? Our award winning Bilingual Customer Support Specialists help our customers by offering solutions, ...
Know your way around the technical landscape? Ready to help customers get the most out of the technology they love and deliver best-in-class service? Our award winning Customer Support Specialists help our customers by offering solutions, identifying opportunities and serving millions of customers - one at a time. What does it take to help our customers with their advanced technical inquiries? A ...
This position is located on the Advanced Support Technical Chat team. Customer Support Specialists on this team correspond with multiple customers simultaneously via live chat. Know your way around the technical landscape? Ready to help customers get the most out of the technology they love and deliver best-in-class service? Our award winning Customer Support Specialists help our customers by off...
Send Resume to ***** Our client is currently seeking a Customer Support Representative I Description: Provides in-bound telephone customer support in a call center environment and determining the nature of the call or inquiry. Duties may include processing complaints, filing supply requests for customers and centers, and preparing monthly reports. Additional duties may include de...
For 40 years Crestron has been the world's leading manufacturer of advanced commercial control systems and home automation systems, innovating technology to simplify and enhance modern lifestyles and businesses. Position Description: Crestron is seeking an individual to join our Customer Support team to interact via telephone, email and face-to-face with our customers in a fast-pace and solution...
Are you customer focused, resourceful and looking to start your career with a leading provider of automotive retailing solutions, then consider joining our team! Reynolds and Reynolds, one of the top providers of premium integrated computer solutions for automobile dealerships, is seeking Customer Support Specialists to join our growing team of professionals. The position is primarily focused on p...
Manpower is currently hiring a Customer Support Representative II for one of our clients in Overland Park, KS! Representatives will be responsible for assisting customers with tracking of packages in transit during peak season. Customer service skills a plus. Training Hours: 9:00am-5:30pm for 10 days. After training the candidate MUST be flexible to work anywhere between the hours of 9:00am and 7...
To provide customers with a service level that exceeds their expectations as it relates to fulfillment of inquiries, order placement assistance, terms and conditions questions, warranty and service needs and shipping and freight information Responsibilities: Handle and take ownership of any inquiries and/or problems brought forward by an internal or external customer. In addition help resolve is...
We are looking to fill quite a few Customer Support positions. Apply today. Duties may include maintaining ongoing relationships, providing support and resolving problems for customers. Assisting in studies to determine customer incentives and developing and preparing proposals for customer leads. Additional duties may include distributing mail, filing, faxing, copying, and processing forms, typi...
Murphy-Hoffman Company (MHC) is North America’s largest Kenworth truck dealership and leasing group. As MHC continues to grow, we have an opening for a Customer Support Specialist in our Leasing division at our Kansas City, MO location. The role of the Customer Support Specialist handles inbound emergency and service calls from customers and drivers and uses established policies, procedures, and s...
Manpower is currently hiring a Customer Support Representative II for one of our clients in Overland Park, KS! This is peak assignment for UPS small package. Representatives will be responsible for assisting customers with tracking of packages in transit during peak season. Customer service skills a plus. Training Hours: 9:00am-5:30pm for 10 days. After training the candidate MUST be flexible to ...
Responsibilities include a wide variety of semi-routine inside sales support activities in the customer service and sales functions. Will develop new prospects and maintain contact with frequent customers to sell technical products and services. Qualified Candidates will have: 3 years' experience in customer service with some exposure to inside sales Ability to respond to customer inquiries by ...
The World's leading Logistics company is looking for Customer Support Representatives to join their team!!! The ideal candidate will have a passion for building strong customer relationships through exceptional listening, utilizing strong written and verbal communication and problem solving. The ideal candidate will provide a personalized customer experience through easy, quick and enthusiastic i...
Blackstone Technology Group Blackstone is a global provider of contingent and direct staffing solutions. Our seasoned staffing professionals have a successful history of servicing the toughest demands of our staffing clients. Our agile and customized-to-client approach ensures that we meet our client’s specific needs and that we adapt to and fully support our client’s way of doing business. We so...
Scope of Position: Order prioritizing and management for all incoming customer requests. Orders may be received by phone, fax, email, internet downloads, and consignment fulfillment. Perform accurate order entry, pricing verification, and insure delivery of all material. Manage the customer order and service request from entry to delivery to assure the highest customer satisfaction. Create and mai...
Sr. Director Customer Support Job Description: We have an exciting new opportunity to lead our customer support division for wireless telecommunication technologies. Responsibilities: Ensure the efficient operation of the Customer Support functions Build a Customer training organization Establish strategic plans and objectives for Customer Support and Delivery team Manage all Customer Suppo...
Qualification: · Educated to High School level · English/Korean Language (Bilingual) · A computing/gaming related degree would be an advantage Experience required: · Must have customer support/service experience · Experience providing customer support by voice, email and chat · Experience in providing support in a gaming or technical background · Experience in troubleshooting to solve prob...
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Customer Service Career Tools
Customer Support Director
$37,500.00 - $156,250.00
Typical Salary for Customer Support Director
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Support Director
Fulfills customer expectations by providing end-users with information and problem resolution; organizes user conferences; managing staff; manage customer escalations process.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Organizes user conferences by gauging interest; promoting new information releases; developing program agendas; arranging presentations; managing conference logistics.
Determines customer support service requirements by surveying end-user groups; benchmarking best practices; analyzing information and applications.
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