Customer Support Jobs
Civil Engineer with solid civil site / land development background is needed to support the development and distribution of land development software. You will assess needs, determine results-oriented solutions, and train customers (ie; land developers / architetects, etc) in the use of this software. Technical understand of site development, grading, drainage, etc is critical. Any experience with...
Job_Other_Compensation: Up to $16.00 Job Description: need a temp for 5 months to support the sales organization. Please take a look at this job description and see if you can find anyone who might be a good fit for this. Period June 1 ? Oct 31. Customer Service Associate Your Next Challenge Includes: Handling any and all types of tasks for customers and sales teams that arise pre-sale, during-sal...
About JPMorgan Chase Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers - 1 out of every 6 Americans. As a division of JPMorgan Chase & Co. (NYSE:JPM), we: • serve 21 million households with consumer banking relationships • lent $17 billion to small businesses in 2011 • are one...
Company Confidential Irving, TX, 75039
Customer Support Process Analyst Las Colinas, TX Duration: 12+ months Job Description/ Responsibilities/ Day to Day Activities No. of Positions: 09 Details of the position • The role is expected to follow a well-defined workflow of an internal process to categorize the health of support cases. The position is expected to know the service level agreement and processes of the case wellness service a...
Verathon designs, manufactures and distributes reliable, state-of-the-art medical devices and services that offer a meaningful improvement in patient care to the health care community. Verathon was ranked among the fastest growing technology companies in Washington State in Deloitte’s prestigious “Technology Fast 50” program in 2002, 2005, 2006, 2007 and 2008. Verathon was voted One of Washington’...
Entry Level Customer Support Specialist Job Description Are you customer focused, resourceful and looking to start your career with a leading provider of automotive retailing solutions, then consider joining our team! Reynolds and Reynolds, one of the top providers of premium integrated computer solutions for automobile dealerships, is seeking Customer Support Specialists to join our growing team...
Empowered. Innovative. Inspiring. Creative. Intense. These are all words we use to describe life at SoftLayer. The Advanced Customer Support team at SoftLayer is challenged with solving complex technical support issues for a wide variety of enterprise level server hardware and software. We are looking for talented admins with experience in all facets of server support and multiple years of custome...
CTG. . . NY's Southern Tier Premier IT Employer Apply with CTG for this exciting opportunity! CTG has been the on-site vendor manager for this globally established end-client for over 10 years. CTG is looking for Bilingual Customer Support Representatives! Our large, international end-client is looking for a customer service savvy candidate to join their friendly work environment. This long term,...
We are an encrypted communications tech startup firm. Founded by Internet Hall of Famer; Phil Zimmermann, Creator of PGP and ZRTP Encryption along with other Silicon Valley Icons (Jon Callas creator of Apple's Whole Disk Encryption) and former SEAL Team members. The Job We are a start-up company, and working on security for communications. The job will entail daily oversight of phone and email sup...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Senior Support Engineer Westborough, MA; Shrewsbury, MA Unspecified Posted 5/17/2013 Leslie Waters is recruiting for this position. Email your resume to Leslie Apply Job Details Senior Customer Support Engineer with storage software experience needed for growing startup in the MetroWest area. We are searching for a...
Customer Software Support Specialist Market leader and excellent company in need of Customer Software Support Specialist for the continued development and support of its software products. This is a growing software solutions company committed to customer satisfaction. Located in western suburb of Philadelphia offering great work environment, professional challenge, and competitive benefit packa...
Job_Other_Compensation: Job Description: Calling all resolution specialists! Do you love solving problems in a tight deadline? Do you take pride in finding solutions? Apply now! Adecco is currently recruiting for customer service reps that can work under aggressive time commitments and handle complex issues. This position will give you high visibility with a Fortune 500 company during one of their...
Responsibilities You're primed to take your career to the next level – to start turning your professional and personal aspirations into realities. And at Verizon Wireless, you'll find a career that puts your goals within reach and empowers you to make your voice heard. If you're ready to realize your career potential with a dynamic and collaborative team, you need to consider a future as a Verizon...
Job_Other_Compensation: Job Description: Is customer service your passion? Do you love problem solving? Look no further.Adecco is currently recruiting for a Fortune 500 company in North Austin. This company is looking to build their pipeline with stellar customer service reps to support their on-line store. This position offers great pay and hours and is considered a "foot in the door" to a compan...
The primary duties of the onsite Customer Support Engineer are to maintain, verifiy performance and repair laboratory equipment at the customer site ensuring best-in-class service. Provide scheduled preventative maintenance for Maintain equipment, remedial maintenance for non-contract instruments, and Front line response for many items under the Manage category. The onsite Customer Support Enginee...
Reynolds and Reynolds is one of the top providers of premium integrated computer solutions for automobile dealerships worldwide. In business since 1866, we continue to grow and provide cutting-edge solutions for all aspects of dealerships. Reynolds and Reynolds prides itself in its award-winning recognition for customer service and support. As a Customer Support Representative, you will serve as t...
Customer Service & Administrative Support Associate About Ameritel and the Position Ameritel (aka American Telecommunications Inc.) is a premier Master Agent in the Wireless industry representing T-Mobile products and services on the East Coast since 1996. We are seeking a Customer Support & Administrative Support Associate based out of our Brooklyn, New York Headquarters. This is an excellent opp...
If you are interested in working side-by-side with some of the brightest minds in marketing intelligence, then comScore is the place for you! Title: Customer Support Technician (DAx) Location: Salt Lake City, UT Reports to: VP Support ESSENTIAL DUTIES AND RESPONSIBILITIES: As a Customer Support Technician (DAx) you will be first point of contact for our clients who are implementing our measurement...
At ADT, we are committed to hiring people who are passionate about providing exceptional customer service. We seek individuals who understand the importance of customer service, what it means to their career development and the impact it has on the continued success of our company. Customer Support Representatives In this important role, you will provide assistance to our customers in a friendly a...
FUNCTION OF THE JOB Manage the support and facilitation of field operations initiatives and customer service to obtain the highest level of sales and profitability. Increase 4-wall productivity and efficiencies through the development of comprehensive and customer focused initiatives. KEY WORKING RELATIONSHIPS/INTERACTION 1. Reports to Outlet Director of Central Operations. 2. Partnership and coor...
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Questions & Answers Powered by Yahoo! Answers
How difficult is it to get a job in Singapore in the mutual fund industry?
I have 2 years experience as a mutual fund wholesaler (and 5+ years in customer support and inside sales) and am considering a move to Singapore. I only speak English. What would my chances be of gett...
Among Personal Starter,Personal Pro and Business accounts,what type of account shall I open to do on...
I want to do some online ptc/ptr jobs. I have asked some questions including this one to AlertPay customer support service but haven't got any answer yet.
Can anyone tell me if online jobs are for real and if they are, where does one find the real ones?
I have heard about online jobs, like customer support for cell phone companies, sales orders for manufactures, and other computer related companies. I have searched the internet with Google, Yahoo, a...
How to do a sales lead follow-up?
I am applying for my first customer support job with a software company & the position mentions "sales lead follow-up" I know that the company wants to build its client base, generate sales but how...
Best resources to find Customer Services jobs in the Bay Area?
I plan to relocate to thye Bay Area in February and will be seeking a job in Customer Services or 1-2 Tier Customer Support. Any suggestions where to begin search? - Thanks!
Customer Service Career Tools
Customer Support Director
$37,500.00 - $156,250.00
Typical Salary for Customer Support Director
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Support Director
Fulfills customer expectations by providing end-users with information and problem resolution; organizes user conferences; managing staff; manage customer escalations process.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Accomplishes customer support human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Organizes user conferences by gauging interest; promoting new information releases; developing program agendas; arranging presentations; managing conference logistics.
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