Customer Support Manager Jobs
Trendy Entertainment is an acclaimed independent games developer located in Gainesville, FL. Most recently we shipped Dungeon Defenders, which sold over 1.5 million units on PC, Mac, Xbox 360, and PS3, as well as over 3 million downloads of Dungeon Defenders: First Wave and Second Wave on iOS and Android. We are focused on delivering quality midcore and hardcore multiplayer titles across mobile, P...
Life-changers work here CareFusion Life-changers find innovative ways to improve our customers' ability to provide healthcare to their patients. One way is our search for bold and inspired employees across the globe. Are you ready to change lives? Join our 15,000 employees to help clinicians solve some of healthcare's most critical challenges. Meet one of our Life-changers. http://www.youtube.co...
Summary: Since 1917, Globe Machine has been a manufacturer of industrial machines, systems, and plants for advanced composites, building products, and pulp & paper. The Customer Support Manager fills a key role within the Customer Support department, providing project specific leadership and support including overseeing new installations and warranty work. This role reports to the Vice President...
Are you driven to excel? Do you look forward to meeting new people? Do you have the ability to make everyone feel welcome? Are you a leader looking for a new challenge? At Manpower Professional we have partnered with a local Menomonie Company to find a Sales and Customer Support Manager to join their team. This is a direct hire permanent position that you will find both challenging and rewarding. ...
ABACUS EMPLOYMENT 770.509.2490 www.abacusjobs.com http://linkedin.com/in/corykillorin Seeking Customer Support Manager and Customer Support Representative (Software/Application Development) MANAGEMENT POSITION (CSM) Seeking an organized, detail-oriented individual to join team as a Customer Support Manager. The candidate will be responsible for managing and motivating a team of five support...
Deere Company Ningbo, IA
Why John Deere As a Fortune 500 company, John Deere is the world's leading provider of advanced products and services for agriculture and forestry and a major provider of advanced products and services for construction, lawn and turf care and landscaping. John Deere also provides financial services worldwide and manufactures engines. Since it was founded in 1837, the company has extended its core...
Deere Company Beijing, IA
Why John Deere This requisition's location can be Tianjin or Beijing. Provide product and customer support oversight by working with the channel / dealer partner organization to achieve marketing unit's product support and customer support goals. Implements the Retention phase of the Signature process to enable channel partner product and customer support capability. Executes tactical and stra...
Deere Company Sub Saharan Africa-Ghana, IA
Why John Deere Working closely with Channel Partners to deliver positive John Deere Experience and Dealer Experience and to ensure that the service and parts departments are profitable in the business. Coaching and training dealer staff in the use of available systems and tools to resolve product issues and to maximise machine uptime and productivity. To enable both dealers and customers to optim...
Oshkosh Truck Corporation Garner, IA
COMPANY PROFILE The Commercial segment is a leading manufacturer of refuse collection vehicles, front and rear discharge concrete mixers, portable and stationary concrete batch plants, field service vehicles, and truck mounted cranes. All backed by 24/7 support, our segment’s brands consist of McNeilus, CON-E-CO, London Machinery, and IMT. Oshkosh Commercial leads it's industries in both innovati...
The Customer Support Manager is responsible for leading a team of first line managers and individual contributors that provide remote support to customers who are using their hardware and software products. The Customer Support Manager leads the team in terms of managing the availability of resources as well as provides technical guidance to the Customer Support team members to deliver the highest...
UOP LLC Kanata, ON
Description It’s an exciting time to join Honeywell in Kanata! Honeywell International is a $40 billion diversified Fortune 100 leader with more than 131,000 employees in 100 countries around the world. We invent and manufacture technologies that address some of the world’s toughest challenges linked to global macro trends like energy efficiency, clean energy generation, safety and security, glo...
Kaplan, Inc. Fort Lauderdale, FL
Kaplan is seeking a highly-talented customer service team manager to lead a team that supports online programs that impact K-12 district and school improvement efforts globally. The team will focus on technology- and/or content-based support for a new online platform as part of a large-scale implementation project that will have a great impact on education-related projects at an international leve...
C.R. England, Inc Salt Lake City, UT
Overview: C.R. England is a stable, financially sound company with opportunity for growth within the company. As a 90-year leader in global transportation, C.R. England is hiring a Customer Support Manager to support the Intermodal Division based in Salt Lake City, Utah. Customer Support Managers manage high profile customers/accounts via phone and emails in a fast paced operations environment. ...
GE Oil & Gas Houston, TX
Role Summary/Purpose The Senior Customer Support Manager will execute complex Services project(s) to meet customer expectations and GE Drilling business needs across the organization and support our clients globally. In this role, you will manage complex issues within functional areas of expertise, be involved in long-term planning, and contribute to the overall business strategy. Essential Resp...
eBay Inc Bellevue, WA
Job Location: Bellevue, WA With over 100 million active users and hundreds of millions of active product listings, eBay is the world’s most vibrant and dynamic online marketplace. Founded in 1995, eBay Inc. connects millions of people around the world every day, empowering them to explore opportunities and innovate by providing the Internet platforms of choice for global commerce, payments and co...
Citrix Systems Inc. Santa Barbara, CA, 93101
Global Customer Support Manager Location US- CA, Santa Barbara Req # 24651 Functional Area Customer Service Preferred Experience Mid-Career Level Preferred Education Bachelors Degree Position Summary Schedule: Tuesday through Saturday, Evening Shift (Noon - 9pm) Objective of Position The Customer Care Manager directs and leads the support of customers on product usage and resolution of app...
Gild is a fast-growing SaaS (Software as a Service) company based in San Francisco with offices in Salt Lake City and Milan, Italy. With 30% quarter over quarter growth and dozens of the Fortune 500 as customers, Gild is changing the way organizations find critical innovators. Using big data, Gild discovers and ranks over 10 million software developers and application engineers for companies like ...
Siemens Corporation Norcross, GA, 30071
Company Description The Siemens Industry Sector is one of America’s leading suppliers of industrial and production solutions. With integrated automation technologies, drive trains, and comprehensive industry-specific expertise, Siemens increases the productivity, efficiency, and flexibility of its customers. Industry’s focus on the needs of its customers in specific markets enables an end-to-end ...
Hitachi Data Systems Washington, MN
Oversees the installation, implementation, maintenance and support of HDS solutions. Coordinates new installs/upgrades with Account teams. Gathers necessary information to facilitate a positive experience for the customer. Determines the resources needed for each install/upgrade of product and/or implementation services. Assigns staff to ensure the appropriate skills/knowledge are leveraged to sup...
Audatex Dallas, TX, 75201
In a 7 day a week in-bound call center, the Customer Support Manager ensures an outstanding level of customer satisfaction and supports achievement of the Company’s Information Technology objectives by managing the Help Desk team in support of TitleTec’s software products. The Customer Service Manager monitors and adjusts process flows for efficiency and results, assists in escalation incidents, p...
Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
Upload your resume and let employers find you!
It's that simple!
Customer Service Career Tools
Customer Support Director
$37,500.00 - $156,250.00
Typical Salary for Customer Support Director
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Support Director
Fulfills customer expectations by providing end-users with information and problem resolution; organizes user conferences; managing staff; manage customer escalations process.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Supports customers by forming and maintaining user groups; providing resources and problem resolution; maintaining a help desk, technical services center, and field services; disseminating new product information.
Meets customer support financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Popular Customer Support Manager Articles
Administrative & Support Career Advice
Browse our library of admin career advice for tips on finding a job, writing your resume, getting ahead, dealing with workplace issues and more.
Admin/Support Resume Tips
In the space of a one-page document, you've got to demonstrate you're organized, reliable, skilled and motivated. Does your resume do that?...
Production and Manufacturing Jobs
The stimulus stands to provide incentives that will benefit the hard-hit manufacturing and production sectors and create jobs. Search for jobs now.
Jobs in marketing are wide-ranging, encompassing all forms of media and a variety of disciplines and specialties. Explore marketing careers now.
Sell Yourself with Sales Resume Tips
Employ your sales savvy on your resume to best present your experience and gain an edge in the job market.