Customer Support Manager Jobs
We are working on a full time position for a client in Bay area. They are a start up, into security vertical. Below are the details. If the position suits you, please send us a copy of your resume in word format and we will call you accordingly. This is an immediate position and client is currently interviewing. - Customer Support Operation Engineer/Manager Santa Clara, CA Job Description Company...
Our client, a leading commercial software firm, is looking for a Manager of Customer Care/Applications and Systems Support who has a passion for technology, excellent communication skills and the ability to thrive in a fast-paced environment. Job Summary: This person will manage Customer Technical Support providing comprehensive services to all customers for all System, Environment and Database re...
Kforce has a client seeking a Manager of Customer Application Support in Spring Valley, New York (NY). Job Description: This position will manage the Customer Technical Support Analyst Team providing comprehensive services to all customers for all System, Environment and Database related issues which require strong analysis and troubleshooting. Qualifications: The person in this role will have exc...
Summary: Since 1917, Globe Machine has been a manufacturer of industrial machines, systems, and plants for advanced composites, building products, and pulp & paper. The Customer Support Manager fills a key role within the Customer Support department, providing project specific leadership and support including overseeing new installations and warranty work. This role reports to the Vice President a...
PLEASE APPLY DIRECTLY TO: http://newpointmediagroup.com/careers/srjob/61236537 We create targeted media solutions that generate real results and business for our clients. We combine print, web, mobile, social, direct mail, and email into fully integrated and customized plans to deliver the highest return on investment to our clients. Job Description NewPoint Media Group is accepting applications f...
Johnson & Johnson companies are equal opportunity employers. Senior Manager: Customer Support Services Site Lead-0669140209 Description Customer Support Services is the centralized customer service function for the CLS U.S. Customer Services team managing $25B sales orders on behalf of 16 J&J franchises within the U.S. Medical Device & Diagnostics and Pharmaceutical sectors. We are currently recru...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Project Manager Los Angeles, CA; Santa Monica, CA Full-Time $70,000 - $120,000 Posted 3/13/2014 Alex Grandes is recruiting for this position. Email your resume to Alex Apply Job Details If you are a Project Manager with a Social Media Expertise, Read ON! Are you Type A? Do you make task lists in your free time, jus...
Manager, Technical Marketing and Customer Support, promotes fiber optical products to telecommunication, enterprise networking, CATV, and MSO equipment companies. Supports sales account manger to formulate account strategy and share responsibility of account relationship. Provides input on Company’s product development roadmap based on customer demands and market trend. Essential Job Functions: Ma...
Summary: The Customer Support Manager is charged with leading Yamaha (YCA) end-user support. The Customer Support Manager must have a global view of all YCA support departments. He or She must ensure quality, proactive support at a reasonable cost today, while planning for more efficient, lower cost support that will meet Yamaha customer needs in the future. The Customer Support Manager must balan...
JOB TITLE: : Case Manager – Healthcare Reimbursement - Senior Representative, Customer Operations Support - 13010639 At Cardinal Health, we’re developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities. Function: Customer Service Family: Customer Operatio...
Customer Support Manager - Washington, DC Company: Cogent Communications is a multinational, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access and point-to-point transport services. Cogent's facilities...
Position Description: We are currently looking for a professional individual to join one of our family of companies, Weichert Title Agency. The qualified candidate will work out of our Cherry Hill Office. As an employee withÂ Weichert TitleÂ you will have the opportunity to support Weichert Realtors, the number one independently owned real estate company in the United States. We are accepting appl...
GENERAL SUMMARY: Coordinates efforts across multiple organizations such as Platforms, Open Software, ESG, Delivery Practices, CS, and TS to resolve Customer issues. Works closely with multiple organizations to determine the root cause and closed loop corrective actions for issues. Insures awareness of issues at Divison and Corporate levels while working with others to develop training, processes a...
ExamSoft Worldwide is seeking a high energy Customer Relations Manager to help manage and grow existing client relationships. ExamSoft offers a market-leading exam management solution, which delivers powerful, actionable data to assess learning outcomes and improve student learning, engagement, and retention. ExamSoft hires really smart and creative people, who are excited about their growth and,...
Reltima, LLC, a producer of GPS Fleet Management hardware and software systems is looking for a highly organized Customer Support Manager to handle incoming service requests from our retail customers and re-sellers. This job will be based in our Woburn, MA headquarters and is salary based. Please see below for a list of qualifications needed for this position. Incoming Service Call Reception · Acc...
Customer Support Manager Job Label:THINC- CSM Summary: inthinc is a global company centered on telematics, fleet solutions and driving safety. Its breakthrough driving safety solutions are designed to safeguard lives, save money and protect the environment. inthinc technology dramatically improves driver behavior and has been documented to reduce accidents by more than 80 percent. The Customer Sup...
About the Job: The Operations Support Managers (CCT2) primary responsibility is the secondary point of contact for all customer inquiries not resolved by the Tier 1 customer care team. The inquiries will include, but not be limited to, functionality issues, technical problems within the scope of the application and general questions. The CCT2 will use their experience and knowledge of Share Point...
Dynamic, Personable, Ambitious, Responsive Online, Desktop Customer Support Professionals Needed: The truth is, we're growing so fast we cannot seem to hire enough people. Good problem, huh? We're a fast-growing sports technology software company located in Roswell, GA. In the last 6 months our business has quintupled. We are seeking to add to our professional staff of top-notch Customer Support a...
We are a global water, fluid, thermal management, and equipment protection partner with industry leading products, services, and solutions that fit your changing needs. We aim to deliver the adaptive, industry-leading solutions that help ensure a safer, healthier future for all. Pentair works at the very center of global commerce, providing critical inputs to a wide range of essential industries....
Job Description Provide prompt, efficient, detailed, customer-oriented technical support and service to customers Perform deep dive analysis to gather lessons learned, and then use the information to create or improve policies, procedures, and best practice reference materials Drive projects that improve support-related processes Work with customers to understand how they use our products and serv...
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What would I be expected to do in this job? For a job that could be described as Marketing assistant. Providing administration support to one Brand Manager Dealing with agencies over the tele...
Job description at tesco?
It can be any job like manager or director or sales support any job at tesco>
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Hello, I manage 40+ Customer Support Engineers and although the roles are typically office based, many people are asking to work from home for 1-5 days per week. The main "down side" to this is that e...
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I'm a male 16 years old work at a movie theater. And today my manager was upset with me cause i wasn't hyper and smiling. I have depression and have family troubles. and cant help but not smile. Any t...
Customer Service Career Tools
Customer Support Director
$37,500.00 - $156,250.00
Typical Salary for Customer Support Director
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Support Director
Fulfills customer expectations by providing end-users with information and problem resolution; organizes user conferences; managing staff; manage customer escalations process.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Determines customer support service requirements by surveying end-user groups; benchmarking best practices; analyzing information and applications.
Organizes user conferences by gauging interest; promoting new information releases; developing program agendas; arranging presentations; managing conference logistics.
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