Customer Support Manager Jobs
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Apply Global Customer Support Manager Minneapolis, MN Unspecified Apply Apply Global Customer Support Manager Minneapolis, MN Unspecified Apply Job Details The Customer Care Manager directs and leads the support of customers on product usage and resolution of application/customer system issues as well...
Customer Support Manager Job Description: The Customer Support Manager (CSM) is responsible for specific day-to-day customer support activities of the Company. Responsibilities: As a CSM, your responsibilities will include, but are not limited to: Lead, manage and train the customer support staff of the Company in undertaking all aspects of inside sales function such as: Sourcing activities ...
If you have an entrepreneurial spirit, want to bring revolutionary products and services to market, are eager to learn and work with new the newest technologies, and would like to work in a start-up environment together with a team of very talented and motivated individuals; then you should talk to us. We’re looking for a Customer Support Manager to join our team in Charleston, SC. You will be r...
Kaplan, Inc. Fort Lauderdale, FL, 33301
Kaplan is seeking a highly-talented customer service team manager to lead a team that supports online programs that impact K-12 district and school improvement efforts globally. The team will focus on technology- and/or content-based support for a new online platform as part of a large-scale implementation project that will have a great impact on education-related projects at an international leve...
ZipRealty, a business unit of Realogy Holdings Corp., provides home buyers and sellers with an innovative real estate solution. In addition, ZipRealty offers proprietary technology and online marketing capabilities to full-service brokerages, to streamline and personalize their real estate experience, giving brokers, agents and consumers control and confidence throughout the transaction process. M...
Customer Service Manager Farheap Solutions is a technology based company with successful business operations in internet technologies, printing, and graphic design. Due to continuous growth and projected expansion of our premier online retail printing site, Overnight Prints.com, we are expanding capacity to meet demand at our customer care call center in Las Vegas, Nevada. Overnight Prints is th...
eSquared, a fast growing communication consulting firm recognized by Arizona Business Magazine for premier customer service over the past 12+ years in Arizona, is looking for an experienced Help Desk Representative to support global business accounts. Check out our website at www.e2cc.com Daily responsibilities include general administrative duties such as phones, data entry, and customer suppor...
Serco Inc. Fairfax, VA, 22038
apply * To properly view the application site, you must be using Internet Explorer. Job Description Customer Support Team Leader–Hospital Services - 51358454 Company: Serco Inc. is a leading provider of professional, technology and management services focused on the federal government. We advise, design, integrate and deliver solutions that transform how clients achieve their missions. Our c...
Step 7 Fairfax, VA
Company: Serco Inc. is a leading provider of professional, technology and management services focused on the federal government. We advise, design, integrate and deliver solutions that transform how clients achieve their missions. Our customer-first approach, robust portfolio of services and global experience enable us to respond with solutions that achieve outcomes with value. Headquartered in ...
Connections Academy Columbia, MD, 21044
Company Summary : Connections Education is a leading, fully-accredited provider of high-quality, highly accountable virtual education solutions for students in grades K–12. Connections Education is committed to expanding quality education through technology and helping students achieve both academic and personal success. Since 2001, the company’s Connections Academy division has delivered indivi...
Marten Transport Dothan, AL
Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by improving the overall Customer and Partner Experience, serving as the customer advocates within Microsoft and driving cu...
Marten Transport St Louis, MO
OVERVIEW: Microsoft Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation?s interest are critical to the safety and prosperity of the United States. The Microsoft Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievem...
pangea Irving, TX
SUMMARY: Develop and maintain long-term relationships with 1 Touch Plus National Account Customers. Proactively manage accounts for 1 Touch Plus National Account customer, and oversee or conduct daily audits to prevent and eliminate potential security issues. Work alongside department manager on employee training and development, and directly with team members to streamline operations. ESSENT...
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Customer Service Career Tools
Customer Support Director
$37,500.00 - $156,250.00
Typical Salary for Customer Support Director
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Support Director
Fulfills customer expectations by providing end-users with information and problem resolution; organizes user conferences; managing staff; manage customer escalations process.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Achieves customer support objectives by contributing customer information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
Determines customer support service requirements by surveying end-user groups; benchmarking best practices; analyzing information and applications.
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