Customer Support Manager Jobs
** Hours: 10:30am-7:30pm** The Assistant Customer Support Manager is responsible for assisting the Manager in ensuring the Customer Service department functions efficiently on a daily basis. The position requires the individual to be a team player with the ability to function well in a challenging and fast-paced environment. Must be enthusiastic, display a positive and professional work attitude,...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Apply Global Customer Support Manager Minneapolis, MN Unspecified Apply Apply Global Customer Support Manager Minneapolis, MN Unspecified Apply Job Details The Customer Care Manager directs and leads the support of customers on product usage and resolution of application/customer system issues as well...
Our company builds and sells high-quality electronics that monitor and control mission-critical facilities and functions. Industry professionals trust us for unmatched reliability and smart engineering. Winner of numerous industry awards for excellence and innovation, we have been serving the business, government and education sectors worldwide for 25 years. Technical Customer Support Manager In...
Are you a gearhead? Do you enjoy helping others? As a Product Support Specialist with our client, you will be visiting customer sites and providing technical solutions for all of their equipment and parts needs. You will be the main point of contact for customers throughout the Greer, SC or Columbia, SC areas whether they need their equipment repaired, parts, rentals or brand new equipment. You ...
Kaplan, Inc. Fort Lauderdale, FL, 33301
Kaplan is seeking a highly-talented customer service team manager to lead a team that supports online programs that impact K-12 district and school improvement efforts globally. The team will focus on technology- and/or content-based support for a new online platform as part of a large-scale implementation project that will have a great impact on education-related projects at an international leve...
This is a full-time position. The employee will be responsible for customer support, customer training, site deployment and hands-on support of the various applications. This role will be responsible to building relationships with our customer by training them, supporting and providing guidance on how others use our applications to succeed. Key Responsibilities: · Learn the DonorCommunity appli...
Tapad New York, NY, 10007
If you have good motivational skills, enjoy leading a team and always put the customer first, then this could be the right job for you. You need to be well organized, have excellent communications skills and be able to make decisions. Qualifications in customer service and previous experience of supervising staff, and dealing with customers face-to-face or over the phone are a must. The Work: As...
Nokia is committed to connecting people to what matters to them, giving them the power to make the most of every moment, everywhere, anytime. At Nokia, you have a personal opportunity in an inspiring environment to make a global difference. Build a career that you will be proud of. Go on an adventure every day. Help shape a new era in the mobile industry. It’s your world. This is your moment to sh...
Job Purpose: The Customer Support Specialist will maintain data and statistics for reporting purposes, and will be responsible for resolving routine and complex Customer service requests from clients, which includes proper screening of calls and processing written requests using established guidelines, appropriate review and assignment of requests, and timely communication of updates or resolutio...
Technekes LLC is a data-driven marketing and sales support company that creates demand for our clients’ businesses. We execute lead generation activities to qualify our client’s best customers and prospects and implement customer relationship programs to maximize profits for our clients. We focus on strategy development, program implementation, customer contact services, rebate programs, business ...
ZipRealty, a business unit of Realogy Holdings Corp., provides home buyers and sellers with an innovative real estate solution. In addition, ZipRealty offers proprietary technology and online marketing capabilities to full-service brokerages, to streamline and personalize their real estate experience, giving brokers, agents and consumers control and confidence throughout the transaction process. M...
eSquared, a fast growing communication consulting firm recognized by Arizona Business Magazine for premier customer service over the past 12+ years in Arizona, is looking for an experienced Help Desk Representative to support global business accounts. Check out our website at www.e2cc.com Daily responsibilities include general administrative duties such as phones, data entry, and customer suppor...
Serco Inc. Fairfax, VA, 22038
apply * To properly view the application site, you must be using Internet Explorer. Job Description Customer Support Team Leader–Hospital Services - 51358454 Company: Serco Inc. is a leading provider of professional, technology and management services focused on the federal government. We advise, design, integrate and deliver solutions that transform how clients achieve their missions. Our c...
Step 7 Fairfax, VA
Company: Serco Inc. is a leading provider of professional, technology and management services focused on the federal government. We advise, design, integrate and deliver solutions that transform how clients achieve their missions. Our customer-first approach, robust portfolio of services and global experience enable us to respond with solutions that achieve outcomes with value. Headquartered in ...
eBay Inc. Culver City, CA, 90231
Magento Inc. is focused on “ enabling the eCommerce ecosystem ” worldwide and is the leading provider of Enterprise open source ecommerce platforms and solutions. The Magento platform is a feature-rich, professional Open Source eCommerce platform that offers merchants complete flexibility and control over the presentation, content, and functionality of their online channel with the assurances and ...
pangea Irving, TX
SUMMARY: Develop and maintain long-term relationships with 1 Touch Plus National Account Customers. Proactively manage accounts for 1 Touch Plus National Account customer, and oversee or conduct daily audits to prevent and eliminate potential security issues. Work alongside department manager on employee training and development, and directly with team members to streamline operations. ESSENT...
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Customer Service Career Tools
Customer Support Director
$37,500.00 - $156,250.00
Typical Salary for Customer Support Director
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Support Director
Fulfills customer expectations by providing end-users with information and problem resolution; organizes user conferences; managing staff; manage customer escalations process.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Effectively manages an organization through implementation of Company strategies, while maintaining an appropriate blend of quantity and quality of work in a cost conscious manner; also through the support of other organizations, and through appropriate communications up, down and across organizations.
Meets customer support financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
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