Customer Support Manager Jobs

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1000+ Customer Support Manager jobs found on Monster.

Jobs 1 to 20 of 364751
Position Summary: To provide coaching and feedback to team members as opportunities arise to improve handling of customer transactions, escalations, alarm handling employee relations or other situations. Duties and Responsibilities: Provide Team Member with comprehensive qualitative monthly audit feedback to include attendance updates, voice audit summaries, analysis of productivity levels agai...
Customer Care and Customer Support Representative We are looking for a full time employee who will provide customer service and customer support to the organization. This position will initiate and/or implements sales support action items as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Full training is provided in learni...
Customer Care and Customer Support Representative We are looking for a full time employee who will provide customer service and customer support to the organization. This position will initiate and/or implements sales support action items as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Full training is provided in learni...
Position Description The Customer Support/Tech Support candidate will be responsible for supporting, training, and implementing our enterprise payment gateway DOLLARS ON THE NET® and corresponding services to a broad customer base in a myriad of industries. A successful candidate must be familiar and experienced in an Application Service Provider (ASP) operating environment and be able to effecti...
Customer Support Manager Job Label:COUR CSM Courion is building an amazing team in the Atlanta area and is seeking a talented Customer Support Manager. The mission? Reduce the attack surface of enterprise companies by helping to identify sources of human error in a complex web of connected systems. Sound challenging? It is, as well as fun and rewarding. We need you to help lead and grow the Cus...
RESPONSIBILITIES: Our client is seeking a Customer Support Manager in Newton, Massachusetts (MA). Responsibilities: Recruit and manage a small to medium-sized team of specialists Execute policies to ensure consistency and fairness Provide training to and manage the performance of team members Report on KPIs, ensuring goals are met Forecast volume growth and staff Funnel policy feedback to ...
Brooks Automation, Inc. helps customers increase productivity, lower costs and improve return on investment. In addition to best-in-class hardware and software products and services, Brooks offers complete, tightly integrated solutions that optimize manufacturing equipment, factory and productivity. Summary: Brooks is seeking candidates with proven abilities in managing technical services & prod...
The Judge Group is currently seeking an Aviation Customer Support Manager for a large Aviation firm located in Atlanta, GA. The ideal candidate must have aviation/aerospace experience in a customer support related role. The manager will be the first contact of the firm’s customers to address any issues and situations. **MUST HAVE**- Bachelor's Degree **MUST HAVE**- Experience within the aviation...
Nuss Truck and Equipment is one of the largest providers of Mack and Volvo trucks and Volvo construction equipment in the Midwest. We offer a one-stop shop and support the customer with premium Part's and Service support for rental and leasing. We have worked diligently with our team to expand our service area to include seven strategic locations in Rochester, Mankato, St. Cloud, Roseville, Burns...
Description Essential Job Functions Manage a statewide team serving as the primary liaison to the provider community. The manager provides direction and guidance to the representatives, monitors work performance and satisfaction ratings and evaluates staff. For planned workshops, the manager will participate in the planning, execution and evaluation of the programs, and will be expected to con...
IT Customer Support Manager/ Consultant for shipping industry software firm Our New York office is seeking a proactive, self-dependent Customer Support Manager / Consultant with strong written and verbal communication skills and a high affinity with IT. You will be responsible for developing and undertaking customer support activities and meeting SLA obligations. You will also deliver consultin...
IDEXX Laboratories, Inc. is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. IDEXX products enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency and build more economically successful practices. IDEXX is also a worldwide leader ...
The trusted connection to the networked world. Level 3 Communications, Inc. (NYSE\: LVLT) is a Fortune 500 company that provides local, national and global communications services to enterprise, government and carrier customers. As a premier global provider of telecommunication services, delivering data, voice, video, and managed solutions leveraging a reliable, secure network, Level 3 serves cus...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Apply Customer Support Manager - SQL - SalesForce.com San Jose, CA Full-Time $60,000 - $90,000 Apply Apply Customer Support Manager - SQL - SalesForce.com San Jose, CA Full-Time $60,000 - $90,000 Apply Job Details If you are a Customer Support Manager with SQL experience, please read on! Top Reasons ...
YES Energy Management, a Yardi Systems company, is currently seeking top performers for their Colorado Springs location! We are currently hiring for multiple Account Managers to function in a billing/customer support role! As an Account Manager you will be responsible for ensuring client satisfaction for designated portfolios or properties and maintaining client retention. Responsibilities: · M...
Technical Customer Support Manager Seeking an Experienced Manager with Technical Customer Service Background! Technical Customer Support Manager Technical Customer Support Manager Our client, a large software company located in West County, is currently seeking a Customer Support Manger to join their team. This is a full-time temp-to-hire opportunity that will pay within the range of $65,000 -...
Company Confidential Atlanta, GA, 30301
We are currently looking for an Inside Clinical Diagnostic Support Manager based in Atlanta, GA. Responsibilities include overseeing the Clinical Diagnostic Customer Support Team, Inside Customer Service & Support, and training customers. The Manager must have the ability to effectively troubleshoot and repair reagent and instrument platforms and kits via telephone as well as email support. Additi...
Company Confidential Sacramento, CA, 95864
We are a dynamic and innovative technology company that has accomplished strong, consistent growth over the past several years, becoming a recognized national leader in our industry. We are seeking an experienced, professional CSM to join our management team. The successful Customer Support Manager will be an experienced team-builder, and will directly supervise a department of 5 to 10 representa...
The trusted connection to the networked world. Level 3 Communications, Inc. (NYSE\: LVLT) is a Fortune 500 company that provides local, national and global communications services to enterprise, government and carrier customers. As a premier global provider of telecommunication services, delivering data, voice, video, and managed solutions leveraging a reliable, secure network, Level 3 serves cus...
Customer Support Technology Manager Primary leader for technology and systems for the Customer Support business. Responsible for developing the strategy, sourcing and implementation of technology across multiple locations. Supports the development of program budget, operating policies and procedures. Supports quality management system and other compliance requirements. Performs other duties as as...

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