Customer Support Representative Jobs in Massachusetts

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9 Massachusetts Customer Support Representative jobs found on Monster.

Jobs 1 to 9 of 9
Reporting to the Head of Customer Operations, you will be responsible for the administration of online support queries for Emerald’s electronic products. You will also be involved in providing quality assurance for the same electronic products. Key Responsibilities: Ensure that all customer queries into the support desk are responded to in a timely, efficient and accurate manner; Set up and ame...
Job Description Konica Minolta Business Solutions U.S.A., Inc is currently seeking a Customer Support Representative. This position reports directly to the Branch Manager or Market Vice-President for weekly activities with a dotted-line relationship to the Regional Sales Development Manager. RESPONSIBILITIES: Identify and schedule the necessary resources needed to properly address customer's n...
Provide solutions through e-mail, chats, or social networking forum though the company's use of cutting-edge customer support software Receive and incorporate feedback to self-improve continually Analyze network trends and generate solutions when providing unparalleled customer experience Perform root cause analysis on opportunities in customer interactions in order to "diagnose" customer challeng...
Position Title: Customer Support Representative Job Summary: Responsible for being 100% available to answer and respond to a high volume of inbound phones calls through the ZOLL Customer Support 800 number. Processing orders by Phone, Fax and Email via the ORACLE database. Provide Customers with detailed, accurate information on status of purchase orders, sales orders, returns, credits, shippi...
Hologic, Inc. is a leading developer, manufacturer and supplier of premium molecular diagnostic products and services that are used to diagnose human diseases, screen donated human blood and to aid in biomedical research. Hologic is also a leader in the development, manufacturing and sales of medical imaging systems and biopsy devices as well as surgical and treatment products, with an emphasis on...
Hachette Book Group Boston, MA, 02298
Support Services Representative: Responsibilities: This position is responsible for researching and resolving customer claims, including vendor compliance chargebacks and claims related to sales tax documentation. Responsibilities include analyzing and troubleshooting source problems to prevent recurrence, as well as managing archives and documentation. The Support Services Representative will a...
Customer Support Liaison & Administrative Assistant OCI Software – Fall River, MA Summary As a Customer Support Liaison (CSL) & Administrative Assistant (AA) at OCI Software, you will play a key role to enhance our clients’ customer service experience and improve OCI’s internal business operations. OCI Software is a small business, so the CSL/AA will wear multiple hats and be a key participant...
Resident Screening, a Yardi Systems company, is hiring for multiple Technical Account Managers to join their growing team in Waltham, MA! As a Technical Account Manager, you will be responsible for the implementation, training and monitoring of our real estate management software, supporting real estate property management executives and staff. Responsibilities include: • Acting as the customer...
Overview: Ehrlich-Rentokil, “your local pest control experts" has immediate openings. No experience necessary. Must have a HS diploma with a high grade point average, some college course work or degree preferred, and have the ability to comprehend technical information. Ongoing training is required as well as state licensing, Purdue University coursework, and company testing throughout a technici...

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Customer Service Career Tools

Customer Service Clerk - Production

Salaries

$18,720.00 - $48,000.00
Typical Salary for Customer Service Clerk - Production in Massachusetts
(202 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
34.8%
High School
33.3%
Bachelor's
15.2%
Associates
8.7%
Certification
5.1%
Vocational
2.9%
(138 Respondents)
Source: Monster.com Careerbenchmarking Tool

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