Customer Support Specialist Jobs in Delaware
The GWM Banking Support team was introduced within J.P. Morgan Private Bank in March 2012 and offers assistance on banking-related matters to colleagues in the Private Bank. The team answers questions and assists with servicing on consumer and business banking products; credit cards; ATM/debit cards; and branch interactions. Banking product knowledge, an understanding of operational flows, and use...
Croda Inc is a world-class leading supplier of high quality, innovative specialty ingredients used in the personal care, pharmaceutical, household, and industrial markets. The culture of Croda Inc is one that values and respects the individual and their contribution to the Company’s results. Our aim is to provide a safe work environment where employees are encouraged to communicate with management...
Job Description Provides customer solutions to moderately complex or escalated issues by providing seamless delivery of service, sales and/or fulfillment requests by answering calls, text messages or emails in a contact center environment. Requires knowledge of multiple products and ability to deepen or retain relationships through service and sales. May perform routine account-related transaction...
The Client Solutions Specialist for Counter-Fraud will work directly with IBM software field sales representatives, IBM services representatives and IBM client executives to reach out to prospects and identify the fit between IBMâs technology and customer needs. Individual will be responsible for demonstrating and explaining the benefits of IBMâs technology to a variety of potential users incl...
Desktop Technology Support Analyst PRIMARY FUNCTIONS: Desktop hardware and software support in a Windows 7 environment Share rotating phone coverage with Desktop Support Team members Provide Audio / Visual support as needed Enter tickets in call tracking system Manage hardware and software inventory Create and Maintain Ghost Images for desktop deployment BRIEF JOB DESCRIPTION: Specific responsibil...
Primary Responsibilities: Utilize technology to ensure that PCs and other end point devices are compliant with clientStandards as well as Federal banking regulations that may apply such as PCI, Dodd Frank and Sarbanes Oxley. Manage encryption technology for the 35 thousand endpoint devices . Create, maintain and publish application documentation that will be utilized by end users, help desk and te...
Responsibilities About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your passion and expertise, when you join VZW, you'll find a sales team determined to change the world and empower our customers to do the same! You'll tackle challenges that will continually spark your intellect, fuel your passion and d...
Join a winning team with Hi-Line, America's Mobile Industrial Hardware Store Debt Free - Established 1959 WE ARE SEEKING A HIGH ENERGY, SELF-MOTIVATED INDIVIDUAL TO DRIVE GROWTH & MAINTAIN EXISTING INDUSTRIAL MRO ACCOUNTS IN OUR WILMINGTON, DE TERRITORY - This protected territory includes all of Delaware, Southern Jersey and surrounding areas - The ideal candidate will possess a true entrepreneuri...
Bay to Beach Builders, southern Delaware’s premier on your lot new home builder, is seeking candidates to fill an available Sales Associate position. Our office and Idea Home are located in Greenwood, Del. You will learn how to market new homes, develop rapport with new home prospects and earn the right to propose the next appropriate step in the sales process based on the individual circumstances...
Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.3 trillion and operations in more than 60 countries We serve more than 50 million consumers and small businesses through more than 5,600 bank branches, 18,700 ATMs, credit cards, mortgage offices and online and mobile banking as well as through...
Job Description: SUMMARY: The Shift Supervisor is primarily responsible for effectively meeting the temporary help and/or training needs of a major iforce client. Specifically, the individual in this position: 1) delivers high quality service to the customer and temporary employees by matching the skills of temporaries to customer needs, 2) develops and retains business by providing outstanding cu...
Job Functions / Duties / Responsibilities : Master Repair Technician - Mobile Devices The Master Repair Technician is an advanced level repair specialist who supports the RadioShack FixIT program from a market hub location store. In this role, you will serve as a higher level brand ambassador for the local market by cultivating relationships with key business and community organizations; diagnose...
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Customer Service Career Tools
Customer Information Specialist
$22,880.00 - $58,000.00
Typical Salary for Customer Information Specialist in Delaware
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Information Specialist
Provides customer service support for internal and external customers; monitors customer service representative performance to ensure customer satisfaction.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Responds to requests by providing and clarifying information; anticipating unasked questions; researching answer if unsure of response.
Determines nature of inquiry by analyzing request; clarifying details and interpretation; asking questions; researching customers' accounts.
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