Customer Support Specialist Jobs in Maryland
Sales Support Specialist Scheduling & Sales Duties - Contact incoming leads via phone and e-mail. Input those leads into CRM database. - Thoroughly vet potential customer by asking specific questions related to their level of interest and goals. - Schedule appointments in accordance with the timing needs of callers and staff availability. - Create proposals for owner and lead salesperson to presen...
Overview: Vistronix provides National Security information systems, solutions and services to protect our country’s safety, security and economic well-being through ingenuity, innovation and mission expertise. Vistronix’s offerings leverage our differentiated capabilities in Big Data & Cloud Analytics, Cyber & SIGINT Operations, C4ISR & Network Centric Solutions, Geospatial Decision Support and En...
Customer Care Specialist Employment Background Investigations, Inc. (EBI), headquartered in Owings Mills, Maryland, is a leader in the employment screening industry specializing for over a decade in assisting organizations in securing the safety of their workforces through the use of cutting edge screening technologies. Job Duties: · Help to earn and maintain good customer relationships. · Analyze...
Sears, Roebuck and Co., a member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies, is a leading broadline retailer providing merchandise and related services. Sears, Roebuck offers its wide range of home merchandise, apparel and automotive products and services through more than 2,700 Sears-branded and affiliated stores in the United States and Canada, which includes over 890 f...
Project Managment-Support Specialist Job Description: TeraThink’s mission is to provide sound solutions to our customers, achieving the highest degree of quality, efficiency, and customer satisfaction. To ensure our customer’s objectives are met, we promote technological solutions that ultimately enhance business processes and increase operational efficiencies. To this end, we are actively seeking...
PROBATIONARY EMPLOYEES ARE NOT ELIGIBLE TO APPLY FOR VACANCIES DURING THEIR PROBATIONARY PERIOD. All education that is indicated on your application must be supported by attaching a scanned copy of your high school diploma, high school transcript or college transcript. Position: Systems Support Specialist I Location: Technology Infrastructure Required Qualifications · High school degree supplement...
Seeking an Energetic, Enthusiastic Help Desk Support Specialist with MAC experience looking to grow in the IT Industry! *Mid Level Position* Serves as the initial point of contact for troubleshooting hardware/software, PC and printer problems. Provides phone and in person support to users in the areas of email, directories, standard Windows desktop applications, and applications developed under th...
Our client, Rockwell Collins, is seeking a Marketing & Sales Support Specialist in its Network Solutions business unit. This person will be responsible for developing and executing marketing and sales strategies. The marketing director will provide the guidance, training and macro strategic goals to help achieve the business objectives. The candidate will be responsible for revenue growth within h...
At Yorktel we don’t make video, we make video work. We design, integrate and manage world-class video solutions that enable visual communications – anytime, anywhere, anyway. From video conferencing to streaming video, media services to digital signage, Yorktel makes video work – for you.Our philosophy is clear: Simplify. Innovate. Connect. We are currently seeking a qualified Multimedia Specialis...
Specialist, Supply Chain Distribution POSITION PURPOSE: Support (and serve as technical operations backup to) CSM in all customer facing and supporting activities for the market. Assist the CSM to manage the CSR and Dispatch functions to ensure positive business relationships with all customers and contacts. Assist the CSM to manage drivers to ensure all delivery and customer service standards (ef...
PRIMARY PURPOSE OF THE POSITION The Reporting Analyst is responsible for collecting various operational metrics and providing detailed analysis on trends, etc to help us tell a “story”. The incumbent will provide input and help shape new automated reports generated by systems such as AXIS and ELMOS, create and distribute new / ad hoc operational reporting deliverables as well as update existing re...
Job Title: Product Specialist – LAUNCH Program, Enterprise Markets Job Location: Rockville, MD or Mesa, AZ Reports to: Theresa Palasota – Associate Program Manager Purpose: The Product Specialist – LAUNCH Program for Enterprise Markets is responsible for assisting the Program Manager in the successful rollout of DrFirst products and their viability, go-to-market delivery and ongoing adoption by En...
Cambridge International Systems, Inc. Cambridge designs, implements, and operates communication solutions across the United States and around the world. Cambridge creates solutions and provides services in: Network Design/Operation; RF Engineering; Satellite Communications; Surveillance and IFF Systems; Data Fusion and Intel Support; and Telephony and Transmission. Cambridge is committed to provid...
About Web is currently seeking a Clinical Technical Business Specialist in Baltimore, MD. PURPOSE: The clinical technology liaison is a conduit between Medical Affairs Division and Technical and Operational Support Services (TOS). The incumbent has a clinical background, has solid knowledge of the underlying business process involved in integrating healthcare services for the purpose of better hea...
Security Clearance: Secret Clearance Status: Must be active Schedule: Full Time Shift Work: None Type of Travel: None Percent of Travel Required: 0% Position Contingent On Contract Award Locations: Los Alamitos, CA Maryville, WA Darien, IL Ft. Dix, NJ Ft. Meade, MD Ft. Belvoir, VA IZ Technologies is looking for personnel with a Depot Maintenance background to support the Army Reserve requirement t...
Job Title:Network Specialist (PM MC SETA) - APG, MD Requisition ID:1400FTY Job Category:Network Services Primary Location:USA-MD: MARYLAND-ABERDEEN PROVING GROUND Schedule:Full-time Job Type:Regular Travel:Yes, 25 % of the Time Job Posting:Jul 10, 2014, 11:16:41 AM Description: Network Specialist provides system maintenance and network administration support. Individual will maintain all hardware...
Job Summary: Perform detailed communications signal analysis; familiarity with analysis of unknown signals to determine the signals external modulation and internal structures to include protocol analysis; design, develop, test, document and deploy communications signal processing algorithms for applications in signal acquisition, radiolocation and electronic warfare programs with a focus on devel...
Overview: Vykin Corporation is currently looking for an experienced Secret cleared Information Assurance Analyst/ DIACAP specialist to join our team in Fort Meade, MD. We are a small defense contracting company that is veteran owned servicing the US Department of Defense. The successful candidate will receive above average wages, medical, and vacation plans as well as the opportunity to join a sma...
Staffing Specialist Opportunity-Unleash your career potential with ManpowerGroup. Looking to have an impact in your work every single day? You can see it: you're working in a position where you're empowered to solve real problems in the lives of your clients, candidates and your team. Where you can use your smarts to make a difference in a wide variety of projects and tasks. Where your days will b...
At Kohl’s, we’re always looking ahead to creating the next great thing. Since 1962, our people have been our biggest asset and every great thing we do is thanks to the great people we hire. HR Specialist Supports administrative duties for the Field HR team. Collects, formats, analyzes and distributes information in an efficient and confidential manner. Do you love . . .summarizing data into impact...
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Customer Service Career Tools
Customer Information Specialist
$22,880.00 - $58,000.00
Typical Salary for Customer Information Specialist in Maryland
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Information Specialist
Provides customer service support for internal and external customers; monitors customer service representative performance to ensure customer satisfaction.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Responds to requests by providing and clarifying information; anticipating unasked questions; researching answer if unsure of response.
Determines nature of inquiry by analyzing request; clarifying details and interpretation; asking questions; researching customers' accounts.
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