Customer Support Specialist Jobs in Massachusetts

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251 Massachusetts Customer Support Specialist jobs found on Monster.

Jobs 1 to 20 of 251
CUSTOMER SERVICE SPECIALIST Job Summary Yale Appliance & Lighting a leading retailer in Massachusetts is currently seeking a highly skilled individual with excellent communication skills to assist in enhancing our Customer Service experience.​ This position plays a critical role in establishing and executing best practices in our customer support as we strive to exceed our customer's expectations...
Job Summary This individual will be required to understand and perform all aspects of Technical Support related to the normal day-to-day requests of MathWorks customers regarding Installation and Licensing. In this position you will be supporting our customers via phone, email, and web. The Technical Support Specialist must have working knowledge of Windows, Linux, and Mac operating systems and th...
POSITION: Application Support Specialist DEPARTMENT: Information Technology STATUS: Exempt LOCATION: Agawam, MA THIS POSITION REPORTS TO: IT Manager WHO REPORTS TO THIS POSITION: none GENERAL SUMMARY: The Application Support Specialist supports all end users of Microsoft NAV, Jet Enterprises reporting tools, and Office Products. This will include error resolution, process research, training, docum...
Growing Third Party Administrator of Pre-tax Benefit’s seeks a COBRA Client Support Specialist. We are searching for an individual who has extraordinary clear and concise phone and customer service skills. Under limited supervision, the Client Support Specialist will perform day-to-day administrative tasks according to established procedures and provide assistance to team members as needed as well...
Title: Distributor Support Specialist Job Summary: Provide marketing support to ZOLL distributor network through an integrated distributor/ lead generation program involving the distributor, distributor customer list, and marketing campaigns. This Distributor Support Specialist is a key member of the team that conceptualizes integrated lead generation programs involving Marketing, and the distribu...
PURPOSE OF THE ROLE This individual will handle direct customer interaction by providing nursing support and assistance to patients, caregivers, family members, nurses, physicians, and pharmacists. A key objective of the role is to achieve customer satisfaction and ensure adherence to therapy. This will be accomplished by listening to the customer needs and utilizing the resources available within...
IT SUPPORT SPECIALIST Job Overview: The IT Support Specialist is a key member of MassCEC’s Corporate Division, reporting to the IT Manager. The IT Support Specialist is responsible for hardware, software and network support for all of MassCEC in a 24 X 7 environment. The IT Support Specialist will serve as the first point of contact for end-users with IT issues and will maintain, troubleshoot, rep...
Summary: To provide Tier-I Help Desk technical support for Global’s information technology end-users and select Global business partners, during the hours of 7am to 3pm, 8am to 4pm and/or 3pm to 10pm, Monday thru Friday. Details: The Tier-I Help Desk Support Specialist will work closely with IT management, and Network Engineering to help resolve issues and problems reported by Global’s End user co...
Job Summary As part of the sales team, this Sales Support Specialist will support revenue growth by working in conjunction with several sales representatives on specific territory strategies and activities. The high level of activity requires the individual to balance a range of responsibilities including lead qualification, assigned software renewals along with a range of territory and account su...
Job Summary As an Apple Specialist, you help create the energy and excitement around Apple products, providing the right solutions and getting products into customers' hands. You understand that the Apple Store is dedicated to delivering a customer service experience that's unlike any other. It starts with you discovering customers' needs. And with the support of your store team members, you match...
Job Summary As an Apple Specialist, you help create the energy and excitement around Apple products, providing the right solutions and getting products into customers' hands. You understand that the Apple Store is dedicated to delivering a customer service experience that's unlike any other. It starts with you discovering customers' needs. And with the support of your store team members, you match...
Summary The Data Support Specialist is primarily responsible for entering data into electronic system applications that support our Quality Systems (i.e., ISOTrain, QUMAS 3D, Qumas ProcessCompliance, QETS, etc) Key Responsibilities/Essential Functions Includes responsibilities for proper archiving and management of paper records. Prepares source data for computer entry to the various electronic sy...
Title Customer Account Specialist I Department Marketing Reports to Customer Service Supervisor About Us Amphenol Pcd engages in the design, manufacture, and marketing of electrical, electronic and interconnect systems, and coaxial and flat-ribbon cables worldwide. It produces various interconnect products and assemblies primarily for commercial aerospace and military systems and mass transportati...
Brock Solutions is an engineering solutions and professional services company specializing in the design, build and implementation of real-time solutions for broad based industrial/manufacturing and transportation/logistics organizations globally. With approximately 300 employees in Canada and the U.S., Brock Solutions is a privately held, employee owned organization with over 20 years in the real...
About the Company Zimmer Northeast is the United States' northeast region distributor of Zimmer Orthopedic Medical Products. Zimmer Northeast employs over 60 individuals throughout the states of Massachusetts, Maine, New Hampshire and Rhode Island who are all committed to shared values of teamwork, accountability, risk-taking, open communication, respect, honesty and integrity. Our mission is to p...
The Lead Technical Support Specialist will act as Help Desk team leader by overseeing daily Help Desk operations and mentoring/training Help Desk support staff and work study students. The Lead will also act as a help desk specialist and technician supporting the technology needs of Olin’s students, faculty and staff. Basic responsibilities include managing, prioritizing and delegating support req...
The Liaison Technical Support team is responsible for fielding Level 2 (i.e. non-customer-service, technical in nature) support issues from our primary web-based products, and coordinating the development of software fixes. The Support Specialist role will be interacting with internal and external clients, replicating and troubleshooting reported issues and coordinating tasks and fixes with local...
Technical Support Specialist Job Description: Serve as a resident technology expert in one of our office locations providing education, advice and friendly, hands-on technical support to end users in need. Use your problem solving and people skills to help find resolutions to our end users’ technical problems. Key Responsibilities: · Provide hands-on technical support services to end users · Troub...
The Product Support Specialist will primarily be responsible for supporting Product Management in implementing tactical plans for all products. In this role, the Product Support Specialist will be expected to accept responsibility for marketing relating activities including but not limited to assisting in the creation of marketing and sales collateral, trade show preparation, as well as web site a...
Job Summary As an Apple Service Specialist, after customers purchase our products, you're the one who helps them get more out of their new Apple technology. Your day in the Apple Store is filled with a range of focused support and retail customer service tasks. Whether you're helping customers get started with the Mac or finding answers to their questions about other Apple devices, you're ready to...
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Customer Service Career Tools

Customer Information Specialist

Salaries

$22,880.00 - $58,000.00
Typical Salary for Customer Information Specialist in Massachusetts
(305 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
29.9%
Some College Coursework Completed
26.9%
Associates
18.4%
High School
10.7%
Vocational
5.6%
Master's
4.7%
Certification
3.4%
(234 Respondents)
Source: Monster.com Careerbenchmarking Tool

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