Customer Support Specialist Jobs in Massachusetts
241 Massachusetts Customer Support Specialist jobs found on Monster.Jobs 1 to 20 of 241
Ascent Technology is looking for a highly qualified and motivated Senior Customer Applications Support Specialist to work collaboratively with our support team to provide technical support internally and to our customers worldwide. An ideal candidate is able to manage and analyze multiple complex situations in parallel and to work in an environment that requires 15-minute customer response times d...
RESPONSIBILITIES: Our client within the environmental field is currently searching for an IT Support Specialist in Boston, Massachusetts (MA). The IT Support Specialist must be responsible for administrative support of Microsoft Dynamics CRM, including maintaining user accounts, restarting automated workflows, restoring record links, and manually updating records, as needed. Job functions: Ensure...
Job Summary As part of the sales team, this Sales Support Specialist will support revenue growth by working in conjunction with several sales representatives on specific territory strategies and activities. The high level of activity requires the individual to balance a range of responsibilities including lead qualification, assigned software renewals along with a range of territory and account su...
Title: Distributor Support Specialist Job Summary: Provide marketing support to ZOLL distributor network through an integrated distributor/ lead generation program involving the distributor, distributor customer list, and marketing campaigns. This Distributor Support Specialist is a key member of the team that conceptualizes integrated lead generation programs involving Marketing, and the distribu...
Technical Support Specialist – Laboratory Equipment (Greater Boston) We are seeking an experienced technician or customer support specialist to join a global instrument vendor at the forefront of laboratory technology. VRS is looking for a technical support specialist based out of the Greater Boston Area to support a growing dynamic laboratory equipment company. The successful candidate will join...
Information Systems / IT Support Specialist Boston JOB DESCRIPTION: Install PC hardware and peripheral components such as workstations, monitors, keyboards, printers, and copiers Perform desktop and application support, and update service call status as required Replace defective or inadequate software and hardware Load specified Microsoft and Vendor software packages on machines Perform Network A...
Roll-Out Support Specialist About Us As a high energy health information technology consulting company, Strategic Solutions Group (SSG) focuses on providing value driven solutions that positively impact the health and well-being of individuals. We combine expertise in project management, business analysis and information technology to provide superior business consulting services and software prod...
Job Summary As part of the sales team, this Sales Support Specialist will support revenue growth by working in conjunction with several sales representatives on specific territory strategies and activities. The high level of activity requires the individual to balance a range of responsibilities including outbound calling for lead qualification and assigned software renewals along with a range of...
Position Description: PRODUCT SUPPORT SPECIALIST (Commercial Software) Position Location: Waltham MA (130 Turner) Wolters Kluwer Requisition #14-11553 ABOUT WOLTERS KLUWER FINANCIAL & COMPLIANCE SERVICES The Financial & Compliance Services division of Wolters Kluwer consists of businesses that empower professionals in highly regulated industries to make the best decisions in a rapidly changing, gl...
Manpower is looking for an experienced Credit Card Fraud Specialist The job is located in Dorchester, MA Monday - Friday 8:00-5:00-pm PAYING $17 AN HOUR This assignment is for 4 months PLEASE READ THE JOB DESCRIPTION VERY CAREFULLY BEFORE APPLYING EXPERIENCE IN A BANKING OPERATIONS AND COMPLIANCE ENVIRONMENT IS A MUST!! POSITION SUMMARY Describe the basic function/primary purpose of the position....
Our client is a very well known and established non-profit with their headquarters just south of Boston. They are looking to bring on an IT Support Specialist to support their local users as well as remote users across Boston. Reporting to the IT Service Desk Supervisor with a dotted line to the IT Director you will provide exceptional end user support on all hardware, software, applications and o...
Job Number: 217153 Application Support Specialist Title: Application Support Analyst 1 Duration: 4 months Location: Cambridge, MA Description: Softworld, Inc. client is looking for a contractor who will be part of an application support team that supports several applications used by the Regulatory Operations Department Key Responsibilities: Analyzing and troubleshooting problems encountered by us...
As a Customer Relationship Specialist, you will become part of a dedicated team providing a broad range of services to our policyholders in our multi-media contact center. By using our state-of-the-art technology, you will respond to existing customer inquiries concerning home, auto, boat, and/or excess liability insurance, process changes to existing policies, accept payments, review billing sche...
Stratasys is a world leader in 3D printing — and its biggest fan We are passionate believers in the value and power of 3D printing, and in the change it can bring to the world. We create the systems, materials and communities that make 3D printing essential for manufacturers, empowering for designers and educators, and inspiring for makers. As a Senior Technical Support Specialist, you will be res...
Customer Account Specialist Customer Account Specialist Temp to hire $16.00-19.00 Monday- Friday 8:00-5:00 Our client is a recognized world leader in the design, manufacture and application of products to control vibration, mechanical shock and structure-borne noise, has an exciting opportunity at its Hopkinton facility. The successful candidate, working as part of a team, will support customers'...
Application Support Specialist DIRECT HIRE Looking for bright candidates with at least 2 years of object oriented programming experience who would do well in a client facing role. You will be involved in all aspects of the implementation process from discussing requirements to hands on web based application development for customized solutions. Flat team environment, so you will have a chance to c...
Systems Support Specialist Position summary The Systems Support Specialist will be responsible for providing technical solutions for end-users and consultants, typically requiring integration of hardware and software platforms from multiple vendors. They System Support Specialist will be responsible for managing the complete workstation life cycle, from adding a workstation to the asset management...
Application Support Specialist (MIS) Position Description SUMMARY OF POSITION: The Application Support Specialist reports to the Chief Information Officer and is responsible for providing expertise and support to IS projects as the delivery, support, and process to customer’s (internal and external). TYPICAL PHYSICAL DEMANDS/WORKING CONDITIONS: Requires full range of body motion including handling...
POSITION: Application Support Specialist REPORTS TO: Manager, EHR Operations NON- EXEMPT POSITION POSITION SUMMARY: The responsibility of an Application Support Specialist is to support existing users via telephone and email on several software applications. The Application Support Specialist must be proficient in time management in order to balance multiple requests. This individual will be comfo...
Job Description database application developer / reporting specialist The Database Application Developer / Reporting Specialist is responsible for design, development and maintenance of internal reporting tools as well as customer-facing web-based applications. We are a national chain, currently with 40retail locationsand planned rapid store expansion. Good decisions require good information and t...
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Customer Service Career Tools
Customer Information Specialist
$22,880.00 - $58,000.00
Typical Salary for Customer Information Specialist in Massachusetts
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Information Specialist
Provides customer service support for internal and external customers; monitors customer service representative performance to ensure customer satisfaction.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Responds to requests by providing and clarifying information; anticipating unasked questions; researching answer if unsure of response.
Determines nature of inquiry by analyzing request; clarifying details and interpretation; asking questions; researching customers' accounts.
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