Customer Support Specialist Jobs in Ohio
POSITION PROFILE Ricoh is currently looking for career-oriented individuals to help provide entry-level office support services within our customer locations. The On-Site Customer Service Specialist's primary focus is building relationships with customers while providing important office support. In this position you will be responsible for providing copy/print services, mail services, shipping an...
AutoSoft Inc. (www.autosoft-asi.com) is a national software company headquartered in West Middlesex, PA. ASI has been serving the needs of automotive retailers for more than 25 years. AutoSoft is a dealer management system vendor that provides world-class support and an innovative product suite, resulting in maximum efficiency and profitability for any size dealership. Because of our extensive gro...
Ajilon Professional Staffing, an industry leader in placing top-tier candidates in Customer Service, Administrative and Operations roles is currently recruiting for a Service Support Specialist on a temporary basis. Essential Functions: - Remains accessible to inbound customer calls except for designated break periods. - Assists customers with service related requests, such as pre-sale quotations,...
Customer CareSpecialist Job Summary: You will be responsible for providing world-class customer service, reimbursement support and responding to inquiries for qualifying individuals from our customer care (call center) in Cincinnati. This includes providing prompt and courteous service to patients, physicians and other health care professionals in regard to reimbursement questions. You will manage...
The IT Support Specialist will be responsible for providing technical support of our client’s networks and responding to their helpdesk requests in a manner that results in high customer satisfaction. The Analyst will also provide support of client-based projects. Responsibilities include: Support and administration of server operating systems, desktop operating systems, and applications Provide L...
Job Description: Service Support Report to: Director of Sales Job Summary: The Service Support Specialist is a vital member of our team requiring interaction with both external and internal customers. Duties include but are not limited to Order Entry, Customer Service, Phone Operator, and Receptionist. Work Tasks/Responsibilities (but not limited to): Daily Office duties Answer phones and transfer...
Columbus Production Support Specialist Handle incident tickets, contact customers and work tickets to resolution. Problem ticket root cause analysis, P0 (production outage) on call support and assist with resolving outages. Work with business partners, work on ad hoc business requests and support. Production Support Majority of work will be in Production support. Activities include: â€¢ Resolution...
Reynolds and Reynolds is one of the top providers of premium integrated computer solutions for automobile dealerships worldwide. In business since 1866, we continue to grow and provide cutting-edge solutions for all aspects of dealerships. The Customer Center Demonstration Specialist will facilitate persuasive presentations of Reynolds and Reynolds Solutions to prospects and customers with a focus...
POSITION OVERVIEW: The objective of the Customer Systems Specialist is to drive maximum value from application implementations and upgrades and enhancements. This role will provide functional support and expertise to the programmers as well as both internal and external users of MG (Materials Group) IT systems. KEY RESPONSIBILITIES: • Analyze existing business processes and information systems and...
Turning Technologies, Located in the Youngstown, Ohio, is a leading company in the Audience Response Industry. Our primary goal is to develop Interactive Audience Response Systems that take advantage of, and stay current with advances in software and hardware technology. In addition to focusing on being the industry leader in innovation, our commitment is to the ongoing offering of the industry's...
We are currently seeking qualified applicants for a Customer Retention Specialist position! This is an excellent career opportunity for those seeking a full time, temporary opportunity with the chance of long term growth with a recognized and expanding orgranization! As a Customer Retention Specialist your main responsibility is to retain the existing customer base by satisfying customers’ concern...
Company Confidential Akron, OH, 44307
IMMEDIATE OPENING IT SUPPORT SPECIALIST We are a growing Akron-based consulting firm, and are looking for an individual that is motivated, eager to learn, and expand their knowledge of Information Technology Services. Our experienced and dedicated staff delivers top-notch IT services to local small and medium businesses, while simplifying technological issues to our clients. The IT Specialist work...
Job Title: Client Support Specialist Department: Client Services/Support Reports to: Client Services Manager Position: One Call Now is an industry leader in mass messaging and notification services. Due to continued success, we are looking to add to our team of amazing team of people! We are currently seeking a Client Support Specialist to work with our clients on potential problems them may encou...
Connect to GXS and Connect to the World! With more than 2800 employees and operations in 20 different countries, GXS offers endless opportunities to learn, grow and succeed with one of the nation’s fastest-growing private companies. Bring us your talent, energy and drive and become a star player on our winning team! GXS is an equal opportunity employer with a commitment to diversity. Do you have e...
The Magazines division of The Columbus Dispatch seeks a detail oriented Support Services Specialist who will be responsible for the coordination of the advertising production process. The successful candidate will create advertising layouts, ensure correct ad positioning for print, coordinate with account executives and clients, and handle final ad approval process. We’re seeking a problem solver...
Connect to GXS and Connect to the World! With more than 2800 employees and operations in 20 different countries, GXS offers endless opportunities to learn, grow and succeed with one of the nation’s fastest-growing private companies. Bring us your talent, energy and drive and become a star player on our winning team! GXS is an equal opportunity employer with a commitment to diversity. GXS is search...
The Scotts Company, LLC (NYSE: SMG) is the world's largest marketer of branded consumer lawn and garden products, with a full range of products for professional horticulture as well. The Scotts Company, LLC has helped to grow the nearly $7 billion global consumer lawn and garden market through product innovation, industry-leading advertising efforts and its trusted brands. Scotts is an EEO Employe...
General Responsibilities: The Customer Business Specialist will work closely with the respective Sales Director to grow existing accounts, build collaborative relationships across all levels of the accounts, and to improve sales execution. The CBS develops persuasive data driven selling stories that drive customer decisions. He/ she is responsible for item set up, account promotional evaluations,...
Customer Care Specialist Job Summary: You will be responsible for providing world-class customer service, reimbursement support and responding to inquiries for qualifying individuals from our customer care (call center) in Cincinnati. This includes providing prompt and courteous service to patients, physicians and other health care professionals in regard to reimbursement questions. You will manag...
Overview: Agfa HealthCare Corporation has an exciting opportunity for a Customer Support Specialist. The main focus of this role is to provide on-site support for multiple Agfa software products to our Agfa and Original Equipment Manufacturer (OEM) support partners on mission critical products and systems in the healthcare environment. Support provided is a problem solving approach with a blend of...
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Answers for Customer Support Specialist Jobs
Questions & Answers Powered by Yahoo! Answers
What are some jobs that involve working on a computer?
I really like computers so I was thinking what kinda jobs are there were you have to work on a computer? And not like stay at home work, but like buisiness stuff I suppose? I would say something like ...
What job should i start off at in the Computer Information Systems field?
I'm on my last semester at college about to earn my degree in Computer Information Systems. It's only an associates and i plan on continuing to get the Bachelors degree but i have to wait till fall to...
How many of you suddenly realized that they hate their job?
I work as a customer support specialist and I hate it. I hate being called only when someone has a problem. Therefore my job is always offering solutions under time pressure. Does anyone hate being i...
Are there a lot of computer support specialist jobs available in the market?
My mother keeps telling me that it won't be successful career. I don't want to believe her because she's always pessimistic besides she rarely does her research since she doesn't really use computer a...
What jobs can I get as a computer engineer?
Ok, so I graduated 3 years ago from college with a B.S. Computer Engineering, though right now I'm working as a Workforce specialist in a call center company, what job would be a better option which c...
Customer Service Career Tools
Customer Information Specialist
$22,880.00 - $58,000.00
Typical Salary for Customer Information Specialist in Ohio
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Information Specialist
Provides customer service support for internal and external customers; monitors customer service representative performance to ensure customer satisfaction.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Understands products and services by studying products and services specifications and features, as well as advantages over competitors' products and services.
Determines nature of inquiry by analyzing request; clarifying details and interpretation; asking questions; researching customers' accounts.
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