Customer Support Specialist Jobs in Pennsylvania
1000+ Pennsylvania Customer Support Specialist jobs found on Monster.Jobs 1 to 20 of 2372
We are currently seeking a Customer Support Specialist to join our Registration department. The Customer Support Specialist acts as a primary point of contact by providing level one product and service support to external customers. The selected candidate will be responsible for answering questions and inquiries, by phone and email, to resolve issues from receipt of request through final resolutio...
Aesynt, Incorporated has an exciting opportunity for a Customer Support Analyst to work a variable 2nd and 3rd shift schedule at our Corporate Headquarters located in Cranberry Township, PA. The Customer Support Analyst will report to the Customer Support Supervisor and is responsible for providing technical support to our customers, internal & external, on all Aesynt products via the 24 hour, 7-d...
POSITION SUMMARY: Under the direction of the Business Lead for Customer Web Solutions, this role is responsible for delivery of training and support of our web-based customer facing platform, ABC PassPortTM. The primary audience will be internal employees who support our customers; however, this role may also support delivery of training to external customer users. ABC PassPort is based on the SA...
A growing industrial distributor is currently seeking a Customer Support Specialist for their Phoenixville, PA location. Responsibilities for this position include: -Answer and manage inbound phone calls -Process and monitoring customer orders -Enter and track customer shipments -Input and maintain critical customer data -Generate reports for external and internal customers -Warm sales Work...
Know your way around the technical landscape? Ready to help customers get the most out of the technology they love and deliver best-in-class service? Our award winning Customer Support Specialists help our customers by offering solutions, identifying opportunities and serving millions of customers - one at a time. What does it take to help our customers with their advanced technical inquiries? A ...
Recruit GAAP Staffing Philadelphia, PA, 19121
A hiring employer with Recruit GAAP in the Tax industry is seeking a full time Customer Service/Technical Support Specialist. The company offers the following environment: Growing Successful Company. Estimated salary of $13.50 per Hour. The right candidate will have experience with, or the skills and abilities to: Able to present in a professional manner, Type 40 WPM, Intermediate in Microsoft Off...
The Corporate Advisory Services group helps operating companies and strategic investors identify, assess, and forecast political risks when entering into or expanding within international markets. Eurasia Group's integrated research platform can be customized for each client depending on its specific business model, risk tolerance, and industry sector. Job Description Provide a high level of cus...
AmerisourceBergen Corporation Remote, PA
Customer Solutions Support Specialist - 000015O0 Description POSITION SUMMARY: Under the direction of the Business Lead for Customer Web Solutions, this role is responsible for delivery of training and support of our web-based customer facing platform, ABC PassPortTM. The primary audience will be internal employees who support our customers; however, this role may also support delivery of train...
CHE-Trinity Health is committed to putting our values in practice by creating a work environment that is driven by respect, clear communication, and a commitment to job satisfaction and opportunities for growth. The Customer Support Specialist serves as the initial point of contact for End User issues and provides centralized technical support on hardware, software, network and application issues...
AmerisourceBergen Remote, PA
Description POSITION SUMMARY: Under the direction of the Business Lead for Customer Web Solutions, this role is responsible for delivery of training and support of our web-based customer facing platform, ABC PassPortTM. The primary audience will be internal employees who support our customers; however, this role may also support delivery of training to external customer users. ABC PassPort is ba...
Ricoh Americas Corporation Malvern, PA, 19355
POSITION PROFILE Responsible for processing Return Material Authorizations and tracking the order progression. Acts as liaison between Customer Care Centers and the Warehouse. Provides excellent customer service and ensures that the warehouse receives accurate equipment return orders. Provides quality assurance for the Order Management department and gives feedback to Supervisor on errors made an...
Veritiv Exton, PA
Provides technical support and incident management to users of IT systems and peripheral equipment company wide. The Customer Support Specialist is responsible for receiving, entering, troubleshooting, prioritizing, escalating, and updating all IT incidents involving hardware, software, applications, networking or products on the IT standards list. The specialist resolves as many IT incidents as a...
Ricoh Americas Corporation Wayne, PA, 19080
POSITION PROFILE Supports the daily operations of one or more MS locations including any or all of the following: copy production and finish work, operation of a mail center, maintaining billing logs and reports. Supports the region's MS logs and reports, the MS services during implementation and fills in for absences and vacations throughout the Ricoh Management Services locations, as well as as...
MeetMe New Hope, PA, 18938
Responsibilities include, but are not limited to: Reviewing images and content posted on MeetMe's site/ mobile apps Moderating online forums Providing customer service to members using the website & mobile apps Other duties as assigned Requirements: Must be Computer/Internet/Smartphone savvy; working knowledge of iOS, Android, Mac/PC absolutely required. Must have excellent written and verbal c...
The Customer Support Specialist serves as the initial point of contact for End User issues and provides centralized technical support on hardware, software, network and application issues experienced by CHE RHC clinical and administrative personnel. Technical capabilities include basic troubleshooting expertise to clearly identify and resolve a high percentage of problems during initial call, and ...
• Provide operational support for a wide variety of clustered systems, stand alone servers, applications, batch processes, various network LAN/WAN devices, patching devices and databases for Managed Services Client infrastructure. • Monitor all client connectivity and system failures • Manage and triage multiple incident cases. • Provide notification and escalation for maintenance and outage ac...
If you have a passion and constant desire to help others and are confident in your ability to act as the responsible party for managing all of the day to day issues that arise, then we have a great opportunity for you. You will handle the “day to day” for internal employees as it relates to hardware, software and connectivity. This role is responsible for hands-on execution and servicing, whereby...
In this role you will be part of the Information Technology Team providing technical support to all affiliate businesses of Tompkins Financial Corporation. This career opportunity is located at our Administration Center in Blue Bell, PA. Duties: · Provides level 2 support to all end users and the IT staff and serves as liaison between level 1 and level 3 for critical incidents · Assist with har...
Job Title: Marketing Support Staff Specialist Overview: Here is an exciting opportunity to jump on the fast track! Join a company with excellent people, a great work environment, and a strong market with tremendous potential. Home Source Mortgage Corp. is committed to providing the highest level of professionalism, integrity and honesty. By offering smart solutions to our clients, we are reward...
Purpose: This position is responsible for reviewing and resolving post departure customer complaints, including contacting vendors, travel agents and customers to resolved pending problems. Essential Duties/Responsibilities: · Receive and review incoming correspondence from travel agents and/or clients regarding complaints about problems with the booking. · Review and investigate the situation...
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Customer Service Career Tools
Customer Information Specialist
$22,880.00 - $58,000.00
Typical Salary for Customer Information Specialist in Pennsylvania
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Information Specialist
Provides customer service support for internal and external customers; monitors customer service representative performance to ensure customer satisfaction.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Understands products and services by studying products and services specifications and features, as well as advantages over competitors' products and services.
Initiates or updates inquiry or customer database by inputting questions and response data.
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