Help Desk Jobs in Maryland

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936 Maryland Help Desk jobs found on Monster.

Jobs 1 to 20 of 936
Company Confidential Bethesda, MD, 20814
Tricorp is seeking a help desk professional to support our client, by helping to develop procedures while learning the environment and supporting clients. This is an interesting project that help formalize service delivery. The ideal candidate will have strong help desk support knowledge, customer service skills, and written and verbal communication skills. This project is scoped for one month an...
Help Desk Technician Position: Help Desk Technician Functional Responsibilities: · Assist end-users with Help Desk Support – identify, research, and resolve technical problems · Deliver a level of service that meets or exceeds Service Level Agreement (SLA) requirements · Support numerous hardware configurations and platforms including Desktops, Laptops, Printers, Copiers, Video Conferencing U...
Help DeskTechnician Position:Help Desk Technician Location:Walter Reed Army Institute of Research (WRAIR), Information Management Division Silver Spring, MD Hours of Operation: 7:30 AM to 4:30 PM, Monday-Friday (excluding Federal holidays) Special Considerations: Relocation Assistance Not Available Functional Responsibilities: Assist end-users withHelp Desk Support–identify, research, and r...
CRW One Group, an Information Technology federal contractor, based in Mount Airy, Maryland is searching for a Part Time IT Specialist, with the potential to move to Full Time, to work on various projects as needed in the Greater Maryland, Northern Virginia, and Washington, DC metropolitan area. Clients include federal as well as commercial based companies. DUTIES: · User Support: Help Desk user ...
Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Salary Information Hourly Rate: $12.46 - $29.48 Summary The Fiber Customer Support Analyst will serve as the initial point of contact for provisioning and/or maintenan...
CACI International Inc. Aberdeen Proving Ground, MD, 21005
Job Requisition Number: 93276 Category: Information Systems - Programming Primary Location: Aberdeen Proving Ground, MD, US Security Clearance: Secret Clearance Status: Must be Current Schedule: Full Time Type of Travel: Percent of Travel Required: Up to 10% Description : Duties and Responsibilities: Under general supervision, designs, develops, troubleshoots, and analyzes software progr...
Description Northrop Grumman is actively seeking a Systems/Network Administrator to join our talented team in Annapolis Junction, MD. The Systems/Network Administrator will perform the following duties: - Provide support for implementation, troubleshooting and maintenance of IT systems - Manage the daily activities of configuration and operation of IT systems - Provdie support to IT systems i...
Description The candidate will resolve technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, and network systems. The individual will diagnose, identify, isolate and analyze problems utilizing historical database records. The Candidate may route calls to product line specialists. They will maintain and update records and tr...
Job Title:System Administrator IV: VDI Help Desk Requisition ID:1400MAC Job Category:Systems Services Primary Location:USA-MD: MARYLAND-ANNAPOLIS JUNCTION Schedule:Full-time Job Type:Regular Employee Status:Regular Travel:No Job Posting:Sep 23, 2014 Description: Our customer provides real-time high-level of service quality to guarantee access to critical systems. This position at the hel...
Job Title:Help Desk Technician - Clearance Required Requisition ID:1400H1B Job Category:Technical Support Services Primary Location:USA-MD: MARYLAND-ANNAPOLIS JUNCTION Schedule:Full-time Job Type:Regular Employee Status:Regular Travel:No Job Posting:Sep 3, 2014 Description: Eagle Alliance Service Delivery Service Desk Help Desk Position Essential Job Functions Answers help desk telepho...
Job Title:Help Desk Manager - TS/SCI with Polygraph Required Requisition ID:1400PP6 Job Category:Systems Services Primary Location:USA-MD: MARYLAND-ANNAPOLIS JUNCTION Schedule:Full-time Job Type:Regular Employee Status:Regular Travel:Yes, 10 % of the Time Job Posting:Nov 11, 2014 Description: The mission of this program is to provide net-centric information sharing and collaboration capa...
Job Title:System Administrator II: VDI Help Desk Requisition ID:1400MA0 Job Category:Systems Services Primary Location:USA-MD: MARYLAND-ANNAPOLIS JUNCTION Schedule:Full-time Job Type:Regular Employee Status:Regular Travel:No Job Posting:Sep 22, 2014 Description: Our customer provides real-time high-level of service quality to guarantee access to critical systems. This position at the hel...
Job Title:Senior Assistant: Help Desk Technician Requisition ID:1400PIM Job Category:Technical Support Services Primary Location:USA-MD: MARYLAND-ANNAPOLIS JUNCTION Schedule:Full-time Job Type:Regular Employee Status:Regular Travel:No Job Posting:Nov 5, 2014 Description: Eagle Alliance Service Delivery Service Desk Help Desk Technician Senior Assistant Essential Job Functions Answers h...
Job Title:Help Desk Specialist I, TS/SCI and poly, Annapolis Junction, MD Requisition ID:1400NZE Job Category:Technical Support Services Primary Location:USA-MD: MARYLAND-ANNAPOLIS JUNCTION Schedule:Full-time Job Type:Regular Employee Status:Regular Travel:No Job Posting:Oct 17, 2014 Description: The mission of this program is to provide net-centric information sharing and collaboration ...
Job Title:System Administrator III: VDI Help Desk Requisition ID:1400MA5 Job Category:Systems Services Primary Location:USA-MD: MARYLAND-ANNAPOLIS JUNCTION Schedule:Full-time Job Type:Regular Employee Status:Regular Travel:No Job Posting:Sep 22, 2014 Description: Our customer provides real-time high-level of service quality to guarantee access to critical systems. This position at the he...
Sentient Medical Monitoring & Diagnostics Baltimore, MD, 21203
POSITION: Sentient Medical, a leader in the intraoperative monitoring industry is seeking a Help Desk/Service Desk Support Technician to join our IT team. The Service Desk Technician’s primary role is providing excellent customer service to the end user, while quickly resolving said issue. The Service Desk Technician fields all Service Desk calls from company users and creates the initial record o...
NextGen Healthcare Hunt Valley, MD, 21031
QSI/NextGen Healthcare builds software that improves patient care and reduced healthcare costs. Now we’re bringing the best of the cloud, social media and mobile to healthcare. Come build the future with us! Please visit our website at: www.nextgen.com . Primary contact person for internal and external users seeking hardware and software technical support. Help Desk Support - (Support Desk Tech...
RESPONSIBILITIES: Kforce has a client looking for a Help Desk Analyst for a CONTRACT-PERM position in the Baltimore, MD area. Duties: Answer user inquiries regarding computer software or hardware operation to resolve problems Assist users to diagnose and solve data communication problems Provide users with technical support for computer problems Install and perform minor repairs to hardware,...
This position is located in our MD, Windsor Mill facility Provides technical support and troubleshooting to systems hardware software. 1. Provides Tier-1 end-user software troubleshooting and support. 2. Screens, refers, and diagnoses inquiries and work requests as they relate to specific systems. 3. Applies diagnostic techniques to identify problems, investigate causes, and recommend solution...
Company Confidential Hyattsville, MD, 20785
Position Description: The qualified candidate will have 7+ years of program management experience with federal government contract multi-site, 24/7/365 ITIL-based IT helpdesks, including telephone and desktop support (Tier 1 / Tier 2) to include technical, management, administrative, reporting design and production, and system operations. He/she will have mature and proven leadership and client r...

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Customer Service Career Tools

Help Desk Analyst

Salaries

$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Maryland
(951 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
36.7%
Some College Coursework Completed
22.8%
Associates
20.4%
Certification
7.4%
Master's
4.4%
High School
4.1%
Vocational
3.3%
(637 Respondents)
Source: Monster.com Careerbenchmarking Tool

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