Help Desk Jobs in Maryland
Description The candidate will resolve technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, and network systems. The individual will diagnose, identify, isolate and analyze problems utilizing historical database records. The Candidate may route calls to product line specialists. They will maintain and update records and tra...
. TAD PGS, INC. is currently seeking a Help Desk Call Center Agent for one of our clients in Laurel, MD. Per Government Sector, must be a U.S. Citizen. Must have the ability to obtain a Secret Clearance. Must have an Interim Secret Clearance to start. Purpose of the job: Provide technical phone and/or walkup support as a member of the Help Desk. Provide Help Desk phone support for customer departm...
Are you a young professional looking to get your foot in the door with the most reputable company in Baltimore? Are you looking for an opportunity for longterm success and professional growth. Our client is accepting applications for 2 Helpdesk professionals to work in a fast paced environment. If you are looking for a company that emphasizes career growth then this is the position for you. We loo...
MUST HAVE DOD TOP SECRET CLEARANCE WITH FULL SCOPE POLY! Help Desk Service Specialist III · Accountable to the Service Desk Lead to be an expertise-based, mission-service-focused point of contact, across the globe, for the IT “hands-on-the keyboard” user into the IT environment. · Interacts effectively, courteously, and directly with both the First Line Service Analyst and the IT user in order to...
TAPE is a dynamic and innovative company that supports its clients with advanced technological and management tools required to succeed in today’s fast-paced world. We develop innovative solutions to critical systems and high-level security challenges while focusing quality IT and management consulting services with total customer satisfaction. Our Core Competencies include: Program Management, Fo...
Location: Baltimore, MD Education: High School Diploma Experience: 2+ years Citizenship: U.S. Citizenship is required Additional: All applicants will be required to submit a background investigation application prior to beginning work and must be able to pass a suitability check. Project Summary: T-Rex Corporation is currently seeking a Helpdesk Technician to support the Department of Health and H...
Camber Corporation has an immediate opening for a Maximo Help Desk Analyst’s located in Columbia, MD. The candidate's role is to provide first level support for all service request end-users, conducting basic to advanced training and generating customer tailored Maximo reports. Specific tasks will include: MAJOR JOB ACTIVITIES: • Troubleshoot and resolve hardware and software systems issues, speci...
Modis is looking for a help desk administrator for a position supporting the Executive office of the President. This position would be located in Gaithersburg, MD and would be the 3rd shift (Sun – Thu) from 23:00 – 0700. You would be cleared up to TS. If you are interested in hearing more about this position please contact me at 310 892 0903. Provide primary Tier Operational 2 and 3 support for es...
Description Are you looking for a rewarding and challenging career as a part of a a Help Desk Technical Support team with one of the nation's leading Defense Contractors? If so, then Northrop Grumman may be the employer for you! We are currently seeking a Help Desk Technical Support team member with a current/active TS/SCI/Polygraph clearance to support one of our prime programs in the Annapolis J...
Global Service Desk Manager Job Summary: The Global Service Desk Manager is responsible for managing Global ICT Service Desk and providing the support services needed to ensure systems are fit-for use and that CRS staff has the on-going training and support needed to use them. The Global Service Desk provides 24/7/356 support in English, French, and Spanish to more than 5,000 employees and partner...
A large busy specialty medical practice in Bethesda near Montgomery Mall seeks aÂ Front Desk Supervisor. Â This Front Desk SupervisorÂ works closely with a management team consisting of the Patient Services Supervisor, the Business Office Supervisor, the Clinical Supervisor, and the Practice Administrator.Â She/he maintains the computerized office visit schedule, assists with the development and d...
Customer Service Representative Job Description The selected candidate will provide detailed call/problem documentation of reported incidents utilizing Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will identify and report on a wide variety of hardware, software, mainframe access and...
Summary The Fiber Customer Support Analyst will serve as the initial point of contact for provisioning and/or maintenance customer inquiries concerning their fiber based voice, data and/or video services. Responsibilities Duties may include, but are not limited to, the following: Answer incoming calls from customers with order inquiry and/or trouble reports. Provide customers with order status, se...
Description • Serves as the first point of contact, across the globe, for the IT “hands on keyboard” user into the IT environment. • Interacts effectively, courteously, and directly with the user to resolve technical issues, and responds to queries and service requests that originate by telephone, web-based portals, email, or other methods. • Highly knowledgeable of IT operations, platforms, funct...
Help people stay healthy! Work in a position that rewards your performance with bonuses in addition to your regular salary! This is a unique position which requires a candidate who is able to combine their patient care skills with their desire to help a health care practice grow and exceed their goals. We are looking for a self -starter who is invested in becoming an essential member of a team. PO...
Description Are you looking for a rewarding and challenging career as a Sr. ISSE/Cyber Information Assurance Analyst with one of the nation's leading Defense Contractors? If so, then Northrop Grumman may be the employer for you! We are currently seeking a Sr. level ISSE/Cyber Information Assurance Analyst w/ a current/active TS/SCI w/ Polygraph clearance for one of our prime contracts in the Annap...
Description Are you looking for a rewarding and challenging career as an ISSE/Cyber Information Assurance Analyst with one of the nation's leading Defense Contractors? If so, then Northrop Grumman may be the employer for you! We are currently seeking multiple Mid-level ISSE/Cyber Information Assurance Analysts w/ a current/active TS/SCI w/ Polygraph clearance for one of our prime contracts in the...
Job Number: 248484 Mac Systems Administrator Mac/Windows OS Systems Administrator Clearance: Secret, Interim Secret is accepted Certifications: CompTIA Security+, DOD 8570 certification required within 6 months of hire We are looking for an Apple Mac OS Administrator who will work as a core team member in Ft. Meade. The candidate will be responsible for the successful planning, analysis, design/co...
The Apprentice-level Software Engineer shall have at least the following experience: Zero to two (2) years in the development, engineering, interfacing, and integration of hardware/software systems to include an understanding of requirements, elicitation, analysis and functional allocation, concept of operation, interface standards, and systems architectures. Basic understanding of Object Oriented...
. All Native, Inc. is a member of the All Native Group family of companies. The All Native Group is the Government Services Division of Ho-Chunk, Inc., the award-winning economic development corporation owned by the Winnebago Tribe of Nebraska. The All Native Group provides a wide variety of services including IT support services, enterprise architecture, information assurance, ITS, professional m...
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Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Maryland
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
Collects information about problem and leads user through diagnostic procedures to determine source of error.
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