Help Desk Jobs in Maryland

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392 Maryland Help Desk jobs found on Monster.

Jobs 1 to 20 of 392
Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Salary Information Hourly Rate: $12.46 - $29.48 Summary The Fiber Customer Support Analyst will serve as the initial point of contact for provisioning and/or maintenan...
CACI International Inc. Aberdeen Proving Ground, MD, 21005
Job Requisition Number: 93276 Category: Information Systems - Programming Primary Location: Aberdeen Proving Ground, MD, US Security Clearance: Secret Clearance Status: Must be Current Schedule: Full Time Type of Travel: Percent of Travel Required: Up to 10% Description : Duties and Responsibilities: Under general supervision, designs, develops, troubleshoots, and analyzes software progr...
Booz Allen Hamilton Inc. Annapolis Junction, MD, 20701
Key Role: Provide Tier 1 and 2 support to end-users and analyze problems with Windows networks, composed of workstations, servers, applications, and crypto and networking hardware. Work independently, monitoring Windows 7 workstations and data flows. Monitor and backup Microsoft server 2007 and 2010, perform McAfee updates, and use Active Directory to create new user accounts, as required. Access...
Position Description Will lead the help desk team using the automated web-based Call tracking software (iSupport) to support NMFS and NOAA software applications including Vessel Monitoring System (VMS), MARS (Management Analysis Reporting System), Electronic Document Management System (EDMS), Foreign National Registry System (FNRS), Public Consultation Tracking System (PCTS), Law Enforcement Acce...
Position Title: Help Desk Support Specialist Location: NIH; Bethesda, MD Responsibilities/Job Summary: The objective of this task is to provide desktop and infrastructure support and to maintain IT desktops, laptops, systems and equipment, and hardware and software, as well as IT processes that support research and program activities. Provide general end user support on administrative and scie...
--IT Technician I (Help Desk) Top Secret SCI Polygraph NSA The IT Technician I augments the staff of the U.S. Fleet Cyber Command (FCC)/N63, located at Fort Meade, MD. Provides support to the Global Network Operations Support Center (GNOSC) who has a 24 X 7 operational responsibility for Mission Systems, Wide Area Network (WAN) and Local Area Network (LAN) support to seven Microsoft Active Direct...
Help Desk Analyst (Job Number:606696) Description: Leidos has a current job opportunity for a Help Desk Analyst. This position is located in Abingdon, MD. JOB SUMMARY: Work under the general supervision of the Help Desk Manager and will follow established processes and procedures for the Emergency Management Modernization Program (EM2P) Help Desk. Provide general 24/7 Tier 1 level support for ...
Provides local and remote IT support for maintenance and support of laptops/desktops and client-supported applications. Interfaces with end users to handle tasks of a routine nature, such as researching and answering questions concerning system function and usage, researching modifications to existing programs. High School Degree and two years of experience with Windows operating systems, hardwar...
Accuvant Elkridge, MD
Job Summary and Description: Accuvant, the Authoritative Source for information security, is recognized as one of America’s fastest growing companies and has been named to the Inc. 5000 list for seven consecutive years. Accuvant has been named Top Company by ColoradoBiz Magazine and Top Technology Practice in Security by Everything Channel. Since 2002, more than 5,200 organizations, including hal...
Northrop Grumman Fort Meade, MD
Description Are you looking for a rewarding and challenging career as a part of a a Help Desk Technical Support team with one of the nation's leading Defense Contractors? If so, then Northrop Grumman may be the employer for you! We are currently seeking a Help Desk Technical Support team member with a current/active TS/SCI/Polygraph clearance to support one of our prime programs in the Annapolis...
Aspiration Software, Inc Fort Meade, MD, 20755
Aspiration Software LLC is currently seeking a Mid Level, II, Help Desk Specialist to join the team. All candidates require an active TS/SCI security clearance and polygraph. The mission of Intelink is to provide net-centric information sharing and collaboration capabilities that enable the extended national intelligence enterprise to collaborate in a common shared space. These capabilities focus...
Aspiration Software, Inc Fort Meade, MD, 20755
Aspiration Software LLC is currently seeking a Senior Level III Systems Administrator/VDI Help Desk Support professional. All candidates require an active TS/SCI security clearance and polygraph. Our customer provides real-time high-level of service quality to guarantee access to critical systems. This position at the help desk supports our client. This is a swing shift with a (Sun - Thurs) or (T...
Northrop Grumman Corporation Annapolis Junction, MD
Description The candidate will resolve technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, and network systems. The individual will diagnose, identify, isolate and analyze problems utilizing historical database records. The Candidate may route calls to product line specialists. They will maintain and update records and tr...
DMI Mobile Enterprise Solutions Patuxent River, MD, 20670
About DMI DMI is a leading provider of mobile enterprise solutions and services, including mobile strategy, mobile UX and app solutions, omni-channel commerce, mobile brand and marketing, big data management and analytics, and secure mobile device, app and data management. The company’s commitment to excellence in service delivery has resulted in dramatic growth and an expanding client base that ...
Description The mission of Intelink is to provide net-centric information sharing and collaboration capabilities that enable the extended national intelligence enterprise to collaborate in a common shared space. These capabilities focus on delivering web-based services of common concern. These services include content search and discovery, media/file sharing, Intellipedia, a web-based email, inst...
Description CSC is looking for an Help Desk Technician to provide phone support in a Windows 7 environment. Duties include: Troubleshoots operating system, application and hardware issues. Installing software and drivers. COTS applications supported include Internet Explorer, MS Outlook, MS Office, MS Office Communicator, Firefox, Adobe Reader, Lotus Sametime, Java, and PKI technologies. Tra...
Description CSC is looking for a Help Desk Technician to provide phone support in a Windows 7 environment. Duties include: Troubleshoots operating system, application and hardware issues Installs software and drivers COTS applications supported include Internet Explorer, MS Outlook, MS Office, MS Office Communicator, Firefox, Adobe Reader, Lotus Sametime, Java, and PKI technologies. Track su...
Description CSC is looking for a Tier 1 Help Desk Specialist to support DISA Service Desk located at Fort Meade, MD. Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors. Serves as the initial point of contact for troubleshooting hardware/software PC and printer prob...
Description You will be a member of a team of mixed level 1 and 2 Service Desk professionals supporting collaborative web-based applications and identity management administration. This is a 24 X 7 rotational shift position which includs weekends and holidays. Active Top Secret/SCI clearance with Polygraph required. Essential Job Functions - Orchestrates resolution and senior level reporting...
Description CSC is looking for a Tier 1 Help Desk Specialist to support DISA Service Desk located at Fort Meade, MD. Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors. Serves as the initial point of contact for troubleshooting hardware/software PC and printer prob...

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Customer Service Career Tools

Help Desk Analyst

Salaries

$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Maryland
(951 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
36.7%
Some College Coursework Completed
22.8%
Associates
20.4%
Certification
7.4%
Master's
4.4%
High School
4.1%
Vocational
3.3%
(637 Respondents)
Source: Monster.com Careerbenchmarking Tool

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