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Help Desk Jobs in Maryland

1000+ jobs

Our client located inAdelphi MDis in need of a Help Desk Technician with a Secret clearance. The Technician is responsible forensuring that all Windows-based computers within the environment are maintained with the Standard Operating System image. The standard image includes Windows Operating System; automated patch management and inventory tools (such as Microsoft SCCM, CA IT Client Manager) Micr...

Help DeskTechnician Position:Help Desk Technician Location:Walter Reed Army Institute of Research (WRAIR), Information Management Division Silver Spring, MD Hours of Operation: 7:30 AM to 4:30 PM, Monday-Friday (excluding Federal holidays) Special Considerations: Relocation Assistance Not Available Functional Responsibilities: Assist end-users withHelp Desk Support–identify, research, and r...

Help Desk Technician Systems Integration & Development, Inc (SID), an award winning IT solutions provider located in Rockville, MD, is currently seeking a Help Desk Technician. This is full-time position located in Silver Spring, MD. This position will provide support in areas including but not limited to: Hardware (desktop and laptop; printers; scanners) Software (Windows and Mac OS; MS Office...

Job Description CRW One Group, an Information Technology federal contractor, based in Mount Airy, Maryland is searching for a Part Time IT Specialist, with the potential to move to Full Time, to work on various projects as needed in the Greater Maryland, Northern Virginia, and Washington, DC metropolitan area. Clients include federal as well as commercial based companies. DUTIES: · User Support...

Provides 24x7 Help Desk support as defined by first response/Tier 2 support. Provides phone and in-person support to users in the areas of e-mail, LAN/WAN, directories, standard desktop images and applications, COTS and GOTS applications. Serves as the initial point of contact for troubleshooting all IT related problems, including hardware/software, passwords, and printer problems. Provide Level 2...

Handles Tier 2 & 3 calls or tickets that have a higher degree of difficulty and obtains an answer by researching or working with the development team. Determines if the ticket or call needs to be sent to a developer for a Tier 3 response. Will access customer requirement requests for modification of services or new services and forward the request in the Technical Exchange Board for consideration....

Provides 24x7 Help Desk support as defined by first response/Tier 2 support. Provides phone and in-person support to users in the areas of e-mail, LAN/WAN, directories, standard desktop images and applications, COTS and GOTS applications. Serves as the initial point of contact for troubleshooting all IT related problems, including hardware/software, passwords, and printer problems. Provide Level 2...

Provides 24x7 Help Desk support as defined by first response/Tier 3 support. Provides phone and in-person support to users in the areas of e-mail, LAN/WAN, directories, standard desktop images and applications, COTS and GOTS applications. Serves as the initial point of contact for troubleshooting all IT related problems, including hardware/software, passwords, and printer problems. Manages the dai...

Provides 24x7 Help Desk support as defined by first response/Tier 2 support. Provides phone and in-person support to users in the areas of e-mail, LAN/WAN, directories, standard desktop images and applications, COTS and GOTS applications. Serves as the initial point of contact for troubleshooting all IT related problems, including hardware/software, passwords, and printer problems. Provide Level 2...

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Responsibilities: Assisting in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance Accurately documenting instances of hardware failure, repair, installation, and removal Supporting development and implementation of new computer projects and new hardware installations Conducting research on computer products in support of PC deve...

Those who join Emergent BioSolutions feel a sense of ownership about their future. You will excel in an environment characterized by respect, innovation and growth opportunities. Here, you will join passionate professionals who advance their scientific, technical and professional skills to develop products designed-to protect life. Act as a technical resource in assisting users to resolve problem...

Helpdesk Team Leader Start Date: 8/2/2015 End date: 3/25/2016 Hours: 40 hours/week: Aug – Sept. 8:00am-5:30pm; Oct – Dec. 8:00am-8:00pm; Jan – Mar. 7:00am – 8:00pm Responsibilities: •Monitor and respond to email messages from field staff and personnel mailboxes. • Make sure agents are answering emails correctly, completely, and courteously. • Ensure voicemails have been monitored, recorded ...

General Dynamics Mission Systems (GDMS) offers a powerful and robust portfolio of products, services and solutions that help customers successfully execute their missions in today’s dynamic environment. With unsurpassed engineering using an open systems approach, General Dynamics Mission Systems solves our customers’ most complex challenges while foreseeing future needs. At GDMS, our employees wo...

*Macintosh Experience Preferred!! GRSi Sr. Help Desk Specialist MH2163 2 Positions Location: Bethesda, MD Mission: To assist the Computer Technology Branch (CTB) in providing IT support and guidance to the National Institute of Diabetes and Digestive and Kidney Diseases (NIDDK) and its subordinate Divisions. Program Description: Provide professional IT services to assist NIDDK’s Computer ...

LCG is seeking a Senior Help Desk Specialist/Team Lead to lead a team of help desk specialists to provide Tier 2 advanced technical support services for a mixed platform environment. The candidate must have excellent communication skills, interpersonal skills, and the ability to work effectively with all organizational levels. The candidate will perform a variety of user support tasks, either inde...

Help Desk Technical Support 4 Requisition ID : 14020882 Business Sector : Information Systems Location : United States-Maryland-Annapolis Junction US Citizenship Required for this Position: Yes Relocation Assistance: No relocation assistance available Clearance Type: Polygraph Number of Openings : 1 Shift : 1st Shift Travel : No Description Northrop Grumman is actively seeking a S...

GIO Technologies, is a technology consulting firm, located in Bel Air, Maryland. We specialize in providing a full range of IT services to support small and medium businesses in Maryland and Pennsylvania. We provide network/server installations, remote help desk services, and consulting on a wide range of applications. Description The Service Desk Coordinator is responsible for attaining maximum...

VDI Help Desk This position is located in Fort Meade, MD 6 MONTHS TO PERMANENT Job Description: This position involves responding to problems as reported by the customer, learning the established procedures for support, recording incidents on a proprietary incident tracking system. Response to these problems includes isolating and troubleshooting the incident cause, resolution or escalation, n...

This position is located in our MD, Columbia facility Description: Serve as a Help Desk Analyst and shift supervisor for a federal customer located in the Columbia, Maryland. area. The candidate will also be responsible for answering questions, troubleshooting problems, handling escalated issues and escalating issues to the appropriate technician or engineer. Will be responsible for interacting w...

CPN NETWORK, LLC. SEEKS HELP DESK SPECIALIST FOR THE WASHINGTON SUBURBAN SANITARY COMMISSION (WSSC) The Washington Suburban Sanitary Commission (WSSC) wishes to acquire the professional services of a Help Desk Specialist to provide first-tier custome support to WSSC employees, contractors, and consultants. This position requires monitoring and initial response within a designated time period. Log...