Help Desk Jobs in New York City, New York
Leading investment firm is searching for a Help Desk Technician for their NYC office. The person in this role will work alongside a team to support approximately 200 end users on a daily basis. Responsibilities include helping with troubleshooting PCs, applications, and basic network communications. Will manage a ticket system, provide basic hardware and network access support, assist with adminis...
Company Confidential New York City, NY, 10005
Dear Candidate, We are looking for a talented individual to work our Helpdesk Incoming Calls/Emails, Organize/Schedule Engineers, Provide Level 1 Support to Customers and Follow up with Customers on their experience with our Service. This job requires for a candidate to be extremely articulate and pleasant to deal with. True Organization and ability to Prioritize is a must! Candidate is able to Mu...
Job Title: Systems Admin/Help Desk Location: NY, NY Position Summary: Responsible for daily IT support, including front and back office teams in all of our global offices. • Troubleshoot day-to-day technical issues. • Monitor system performance and usage • Track and document IT equipment • Work with management to ensure all IT needs can be accommodated The ideal candidate will possess the followin...
360i New York is looking for a Helpdesk Analyst to be a key member of the IT Support team. Must have experience with MAC and PC's. About 360i - A Decade of Digital Marketing Innovation: We're a next generation digital agency rooted in innovation and drive. We're continuing to evolve our marketing capabilities, having gone from specialty agency to digital AOR in just 5 years. And we've more than do...
Job Title: Systems Admin / Help Desk Location: NY, NY Position Summary: Responsible for daily IT support, including front and back office teams in all of our global offices. • Troubleshoot day-to-day technical issues. • Monitor system performance and usage • Track and document IT equipment • Work with management to ensure all IT needs can be accommodated The ideal candidate will possess the follow...
A+ Personnel celebrates its 27th Anniversary in the staffing industry in 2014! We have successfully been placing qualified candidates with top corporations, from entry to C-Level, in New Jersey and New York. We would like to thank our client companies and outstanding candidates for their major contribution to our continued success. We now look forward to assisting you with your next career move! H...
Our client is looking for a Help Desk specialist to join there team. This is an entry level position, looking for candidates with 1-3 years working in a call center environment. Excellent customer services skills is absolutely required. Ideally should have a good understanding of XP, Windows 7 and some experience with Window's 8. Should be able to troubleshoot desktops, laptops, tablets and mobile...
RELOCATION TO TALLAHASSEE, FLORIDA REQUIRED Job Description (February 2014) Help Desk Support Specialist (M-F: 8:30 a.m.-5:30 p.m.) Status: Non-Exempt Office: Tallahassee Operations Center The Help Desk Support Specialist (seven days a week, 40-hour work week; schedule to vary) provides exceptional customer support to the firm's attorneys and support staff. This is a skilled position requiring at...
Top 5 - ranked U.S. Law Firm Seeks Help Desk Analyst for NY Office. Summary: Under general supervision and according to established policies and procedures, the Help Desk Analyst position involves extensive team and customer interaction, maintaining positive contact with attorneys and support staff and observing confidentiality of personnel and Firm matters. Essential Duties and Responsibilities:...
NOC Help Desk Engineer We serve as the IT advisor to over 120 financial services clients around the world including marquee hedge funds, banks, private equity firms, broker dealers, and midsize and startup hedge funds. Through our rapid growth and dedication to professionalism we were named to Inc. 500 5000 List of Fastest Growing Companies. We are looking to add to our team a Help Desk Engineer w...
Help Desk Analyst Fast paced computer services firm seeks Help Desk - Service Desk personnel to support a large client's internal technical call center in the New York City area. Position requires extensive phone support of end users with various operating systems and application software. Products include MS WIN 7 / XP, MS Office Suite 2010 / 2007, Outlook –Active Directory and Novell Client 6.0...
Insight Global is looking for a Help Desk Analyst to support users in an enterprise level environment. Candidate will be responsible for 100% remote (phone and email) support. Most issues will be associated with Windows 7, the MS Office Suite and Active Directory. Analyst will also be responsible for troubleshooting mobile devices (Blackberry, Android, iOS) and some SharePoint client support. At l...
Thriving NYC firm seeks the following SUPPORT professionals: HELP DESK ANALYST and FIELD SUPPORT TECHNICIAN JOB DESCRIPTION: We are seeking experienced Help Desk Analysts and Field Technicians for Full-Time positions. They will provide technology support at the user desktop level. Resolve, escalate issues where appropriate. Provide basic network support and administration as necessary. QUALIFICATI...
Core Job Responsibilities: Help Desk Support provides timely response to technical software, hardware and network problem resolution to all users by performing question/problem diagnosis and guiding users through step-by-step solutions over the phone or in person. Troubleshoot computer and network technical issues and ensure all desktops/laptops are operational Install/upgrade/administer Windows a...
Company Confidential New York, NY, 10017
An opening for immediate hire is available for an IT Help Desk Representative in a Radiology Benefit Management company, located in midtown Manhattan. Principal Responsibilities: Administers end-user workstations and supports end-user activities utilizing TCP/IP on a primarily Microsoft Windows-based local area network (LAN). Investigates user problems and identifies their source; determines possi...
EXPERIENCE: Restaurant Point-of-Sale (POS) experience is required. Help Desk or POS Support experience preferred but not necessary. AVAILABILITY: Must be able to work weekends, holidays, evenings, on-call, and over nights. SKILLS: Must be: * Punctual, polite & professional. * A good communicator and listener. * Eager to learn new tasks. * Level headed in difficult situations, reacting quickly and...
The Frick Collection is an art museum consisting of over 1,100 works of art from the thirteenth to nineteenth century, displayed in the intimate surroundings of the former home of Henry Clay Frick. The residence, with its furnishings and works of art, has been open to the public since 1935. It is one of the world’s most perfect museums. The Frick Art Reference Library, one of the world’s leading c...
Company Confidential Long Island City, NY, 11102
Growing company in Queens looking for a Hardware/Software Help Desk support technician. Please include salary requirements with cover letter to be considered. General Purpose: · 1st level technical support for 150+ end users over 11+ locations · Answer phones, fix computer/network/printing problems with tools provided by company and your knowledge and experience · Repair computers and equipment re...
VoIP Telecommunications Company is seeking a technical employee for Help Desk and Network/System administration. The ideal candidate will have basic networking knowledge and understanding with a very strong desire to learn and grow in all aspects of the technical world ( IP, VoIP, Networking, Systems, Database administration). Summary: This position requires understanding of networking and routers...
The Role: Analyze and report service levels between IT, end users, and the provider of mobile phone service. Analyze and review reports for mobile phone reporting and proper asset accuracy. Support installation and configuration of PC images. Coordinate with third party vendor’s delivery of services and other activities. Set-up mobile devices. Check accuracy on vendor reports. Manage a smooth tran...
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For the past few months I've had my first desk job after graduating college and doing retail customer service most of my life. I'm doing data entry along with taking customer calls over the phone. I d...
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Desk Job? Transportation Job?
How would I go about finding a Job like this? I am only 19 years old and I have worked at a video game store. I hated customer service style stuff. I just want to work in delivering small packages lik...
Customer Service Career Tools
Help Desk Analyst
$35,000.00 - $100,992.00
Typical Salary for Help Desk Analyst in New York City
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Some High School Coursework
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Avoids legal challenges by monitoring compliance with service agreements.
Improves system performance by identifying problems; recommending changes.
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