Help Desk Jobs in New York City, New York
Company Confidential New York City, NY, 10153
Summary of the main functions covered by the job holder: Based in the New York office, Ø Perform 1st and 2nd level of support Ø Managing/Supporting of Microsoft Exchange Server environment and all related messaging services Ø Managing/Supporting of Microsoft Active Directory environment Ø Ensure a risk-free IT environment in support of our staff, clients & business as a whole Ø Ensuring busi...
Medium sized IT company looking for a Level I technician to service healthcare clients in the NJ/Manhattan/PA area. Minimum of 2 - 3 years IT working experience required. Healthcare IT experience a tremendous plus. Must have own vehicle to travel to Rutherford daily. Company vehicle provided for customer visits. Must be reliable, punctual and have a clean driving record. Highly motivated team pla...
This top tier law firm located in midtown is seeking a temporary Help Desk analyst. This position will be ongoing. This is a full time position plus overtime as needed. Pay rate to be determined based on experience. Responsibilities/ experience include: Basic over the phone troubleshooting for PCs. Knowledge of Document management system (DM 5. Solid MS Word, Excel, and Outlook support skills....
Objective: Provides first-level support to users by researching and answering questions; resolving problems; providing resources. Responsibilities * Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps. * Improves client references by writing and maintaining documentation. * Participates in development of client training programs by...
STUDIOS Architecture is in search of a Help Desk Specialist for their New York office. The primary function of the Help Desk Specialist is to be the gateway for the Systems Administration team. This individual will provide frontline support by managing support requests and escalating problems to the appropriate technical personnel for resolution. This position requires the candidate to have excel...
Established IT Services firm is seeking outstanding individuals to work both on our help desk and in the field as you serve our clientele. You are a geek with social skills. You exude confidence because you really are that good! You must have at least 5 years MSP or similar experience with a high level of comfort with all things desktop and some server capabilities. The buzzwords: Microsoft, Mac,...
Two opportunities are now available at a top notch organization in NYC Midtown! Two Senior Help Desk Specialists Needed to work with a great IT Team! The Help Desk Analyst positions-one is 9am-530 pm, the other is 4pm-12 am-both are Long Term Contract -are responsible for providing high quality technical support service to the Firm and its clients by responding to incoming calls, diagnosing and ...
Responsibilities · Design, write, debug, and build SQL queries · Create and maintain reports from SQL and other sources · Responsible for maintenance/troubleshooting of RF Devices in a warehouse environment · Responsible for basic help desk tasks including software/hardware installations, printer troubleshooting, and other error resolutions · Responsible for Zebra label printer maintenance/re...
The Point Of Sale (POS) Help Desk Support Specialist is the initial point of contact in the enterprise for all users of Point Of Sale services. This is mainly direct contact with store personnel but can include any individual responsible for supporting store personnel in the use of POS equipment. The other personnel would include, but is not limited to, District Managers, Regional Managers, Sales ...
Support Center Analyst–Level II:Provide support for all service requests that come to the Support Center via phone, email and walk-ins. These include applications, administering of software and handling of special projects. ESSENTIAL DUTIES Provide 2nd level support to McCarter end-users. · Answer questions, provide phone-based training on higher-level functionality, and troubleshoot technology...
Citigroup Inc. New York City, NY
The Yield Book - Help Desk Analyst (Buffalo, NY)-14054562 Description Citi Global Markets Inc. is a global investment bank and securities brokerage firm that, along with its Citi affiliates, provides complete financial solutions to corporations, governments, institutions and individuals in 100 countries. The Yield Book is a premier fixed income analytical system currently used by 84 of the top 1...
WellPoint Inc New York City, NY
Amerigroup, a proud member of the WellPoint family of companies, is focused on serving Medicaid, Medicare and uninsured individuals and families. We improve access to quality health care for the financially vulnerable, seniors and people with disabilities. Here, you can do work that matters and offers opportunities for personal and professional growth. Together, our associates are transforming he...
CITI New York, NY
Description • Answer Help Desk calls and provide on-site service to troubleshoot and repair problems with end-user workstation hardware and software (Level 2 and Level 3 problem resolution). • Configure, install and maintain end-user workstation hardware and software. • Insure that all proposed changes have been properly documented and tested to avoid disruption to daily operations. • Manage end-...
City of New York, NY New York City, NY, 10008
Job Description Under the supervision of the Director of the DYCD Information Technology (IT) Help Desk provides end-user support in routine and non-routine hardware and software problems by diagnosing problems, offering solutions and responding to inquiries in a timely manner. The Help Desk Intern will also assist in hardware set up and PC moves as well as software installation, including assess...
Mount Sinai Medical Center New York City, NY, 10008
Reporting to Computer Operations Manager the Helpdesk Analyst provides technical support to computer system users by troubleshooting hardware and software problems. This includes establishing email and active directory accounts, helping with remote access and assisting with software training in person and by telephone. Duties and Responsibilities - Assists users accessing systems and software. A...
The New York County District Attorney's Office New York City, NY, 10008
Position summary: The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialist in its IT Department. In this position the Specialist is responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities include but are not limited to: Performs high-level triage of com...
Description The Director of Operations role is to plan, organize, and manage overall operations to ensure the stable operation of the organization's IT infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly network infrastructure, server infrastructure, data communications, and telecommunications systems. The Director of Operations wil...
The Help Desk role is to deliver support and other Information Systems support to clinical and non-clinical end users at ICL and affiliates with regards to the computing environment that is in use within the Agency at its various locations. Qualifications: College Degree (Bachelors degree preferred), Minimum of three (3) years experience as a I.T. Service and support or similar position. Two years...
Help Desk Technician - MAC EXPERT Overview: The Help Desk Technician provides on-site IT support for our NYC office and remote support for other offices and remote end-users. This position reports to the IT Manager and performs Level 1 troubleshooting of IT related issues across multiple hardware and software platforms. The Help Desk Technician is expected to work with some supervision to resolv...
Yahoo New York, NY, 10007
Job Category: IT Job Title: Deskside Support Technician Exempt / Non-Exempt: Non - Exempt Job Description: Working with other members of Yahoo!'s Information Systems support staff in providing timely and quality service to Yahoo!'s internal user community. Responsibilities: This person will be on a team who supports nationwide build/deployment of new hire computers/upgrades and RMA/...
Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
Upload your resume and let employers find you!
It's that simple!
Customer Service Career Tools
Help Desk Analyst
$35,000.00 - $100,992.00
Typical Salary for Help Desk Analyst in New York City
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Some High School Coursework
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.
Avoids legal challenges by monitoring compliance with service agreements.
Popular Help Desk Articles
Sample Resume for a Midlevel IT Help Desk Professional
Does your help desk resume need help? Showcase technical, diagnostic and customer service skills to generate interest. Get inspired with this sample.
Tech Career Snapshots: CIO to Help Desk
For those just starting out, tech job titles may not tell you what the job entails. Get tips on what they mean.
Sample Resume for an Experienced IT Help Desk Worker
Are you an experienced IT help desk professional? This sample resume can help you best portray your unique qualifications in the technology field.
Computer and Information Technology Jobs
Computer and IT workers are in high demand now and are expected to be among the most sought-after workers in the coming years. Explore IT careers now.
Technology Resume Samples
No matter what type of technology job you're looking for, our free IT resume samples can help guide you when you’re writing or updating your resume.