Help Desk Jobs in New York City, New York
Help Desk Analyst Fast paced computer services firm seeks Help Desk - Service Desk personnel to support a large client's internal technical call center in the New York City area. Position requires extensive phone support of end users with various operating systems and application software. Products include MS WIN 7 / XP, MS Office Suite 2010 / 2007, Outlook –Active Directory and Novell Client 6....
WellPoint Inc New York City, NY
Amerigroup, a proud member of the WellPoint family of companies, is focused on serving Medicaid, Medicare and uninsured individuals and families. We improve access to quality health care for the financially vulnerable, seniors and people with disabilities. Here, you can do work that matters and offers opportunities for personal and professional growth. Together, our associates are transforming he...
CITI New York, NY
Description • Answer Help Desk calls and provide on-site service to troubleshoot and repair problems with end-user workstation hardware and software (Level 2 and Level 3 problem resolution). • Configure, install and maintain end-user workstation hardware and software. • Insure that all proposed changes have been properly documented and tested to avoid disruption to daily operations. • Manage end-...
City of New York, NY New York City, NY, 10008
Job Description Under the supervision of the Director of the DYCD Information Technology (IT) Help Desk provides end-user support in routine and non-routine hardware and software problems by diagnosing problems, offering solutions and responding to inquiries in a timely manner. The Help Desk Intern will also assist in hardware set up and PC moves as well as software installation, including assess...
Fox News Channel New York, NY, 10007
Fox News is looking for a Help Desk Analyst to work in a friendly and fast-paced environment. The position provides support to Fox News staff on all company supported applications. Troubleshoot computer problems and determine source, and advise on appropriate action. Must have strong knowledge of Windows 7, XP & MS Office, Outlook, VPN, Terminal Server and other general applications. Responsibili...
The Trade Desk New York, NY, 10007
: Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. Specific Duties & Responsibilities Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries...
Wounded Warriors Project New York, NY, 10007
The IT Help Desk Coordinator will ensure all calls to the WWP Help Desk are dealt with effectively and efficiently as well as provide first and second line support via the telephone, using remote desktop tools or should the need arise attendance to system users place of work. Administration of the WWP Help Desk System including user accounts on Active Directory, e-mail etc. Respond to urgent prior...
Ricoh Americas Corporation New York, NY, 10007
POSITION PROFILE The Printer Fleet Manager manages large-scale fleets of business document output devices (printers, copiers and fax machines) at an IMS customer location(s) with a focus to maximizing uptime, utilization and user satisfaction while minimizing costs. Assists others site team members in developing, implementing and managing ongoing site operations. JOB DUTIES AND RESPONSIBILITIES ...
Huntsworth Health Company New York, NY, 10007
Help Desk Technician Location: New York City Position Type: Full Time Job Code: HD-NY-713 The Help Desk Technician is responsible for the day-to-day first tier support of Windows\MAC based systems in an Active Directory environment, including all computer, hardware and software. Understanding of MS Office suite applications and basic IP network troubleshooting is essential. The job is based in...
TNTP New York, NY, 10007
Help Desk Analyst – IT Operations Brooklyn, NY TNTP is currently seeking a Help Desk Analyst – IT Operations . This position in available now and will be based in the TNTP office in Brooklyn and the hours for this position will be 10:00 am - 7:00 pm., with a one-hour meal break. Who We Are TNTP is a national nonprofit committed to ending the injustice of educational inequality. Founded by teac...
New York Racing Association Ozone Park, NY, 11416
Responsibilities: Provision of NYRA’s website and on-site applications support to users within different business units Must be very client-centric and alert to user needs and have strong/proven client facing skills Develop effective lines of communication with front/back office users and Information Systems; have effective use of support tools and processes: e.g. monitoring, e-mails, and Helpdes...
Company Confidential New York City, NY, 10018
Based in the Tri-State area, an established IT Consulting company is in search of experienced PC Field Technicians and Help Desk Engineers. Responsibilities: • Communicating with Help Desk - follows instructions to resolve and proactively prevent Client issues • Traveling to site of client issue (Travel is provided or reimbursed - Owning a car is not required) • Installing, configuring, mainta...
Shore Thing Marketing, Inc.is hiring for an entry level full time sales, marketing and management training position. At Shore Thing Marketing we feel sales and marketing is a critical part of how to exist in the world. Sales and marketing skills are needed throughout your entire life. At Shore Thing Marketing we want to teach sales and marketing fundamentals and then move individuals from entry l...
Job Requisition Number:38838 The Role: We have an exciting opportunity for an experienced and talented equity professional to join our expanding team of market specialists in New York. The role will have a specific focus on the equity buy side business. The role will entail close interaction with Bloomberg clients and prospects, the Bloomberg salesforce and Business Development, and internal an...
Job Description Primary responsibilities include the coordination and support of staff at the North Bronx in the areas of system security provisioning, computer training, application evaluation and support and HIPAA compliance. As a member of NYCHHC IT team that provides operational support for the enterptise applications delivery solutions, the individual must be willing and capable to work wit...
Job Description Responsible for installing, maintaining and troubleshooting all computer hardware and software within an organization. Working either in a help desk environment or face to face with employees, he/she answers the technical questions of all end users, escalating them to higher-ups if required. This individual interacts with external vendors regarding the procurement and repair of ha...
Shore Thing Marketing, Inc. is looking to fill ENTRY-LEVEL sales and marketing positions. Our firm provides client acquisition and retention for Fortune 500 clients. This job entails face to face sales and customer service to new and existing business customers. We pride ourselves on our competitive, but extremely friendly and family oriented work environment. Our culture promotes constant person...
Overview: Agfa HealthCare Corporation has an exciting opportunity for a Remote Technical Support Specialist. The main focus of the Technical Support Specialist position for NAFTA, is to provide remote support and services for our Agfa Customers. The incumbent is considered a global subject-matter expert and can independently combine strong technical skills relevant to the focus areas, advanced ...
Job Description The Enterprise Operations Center (“EOC”) Technician will serve as a second and third line generalist in HHC’s EOC. The EOC handles technical issues that have been reported from automated monitoring systems or have been escalated to the EOC from HHC’s Enterprise Service Desk (“ESD”). Responsibilities will include, but will not be limited to: troubleshooting & resolution efforts in...
The Security Operations team is a part of the Information Security Office (ISO). The Lead Incident Handler reports to Information Security within the ISO. The incumbent is the principal information security technical resource responsible for the execution of incident response, threat monitoring, vulnerability management, and forensic investigation. Responsibilities include leading technical opera...
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Customer Service Career Tools
Help Desk Analyst
$35,000.00 - $100,992.00
Typical Salary for Help Desk Analyst in New York City
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Some High School Coursework
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Accommodates client disabilities by recommending devices and techniques.
Avoids legal challenges by monitoring compliance with service agreements.
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