Help Desk Jobs in New York City, New York
We are looking for an experienced Help Desk Analyst with 2-5 years in a legal environment. This is a temporary position in a major NYC law firm. MUST HAVE solid background supporting attorneys and legal staff. Troubleshooting applications and replacing damaged equipment. Optimum technical support and customer service. Support and maintain user account information including rights, security and sys...
New York-New York City - Help Desk Support Specialist College grad with 1 years experience troubleshooting Hardware and Software issues. Must have Windows 7, MS Office 2007,2010. Good communication skills to interact with attorneys at desktop. Excellent opportunity and professional culture. email *****...
New York-New York City - HELP DESK HELP DESK / TECHNOLOGY LIAISON. OUR CLIENT SEEKS AN EXPERIENCED TECH SUPPORT PERSON. END-USER SUPPORT FOR STAFF WITH COMPUTERS, PHONES, TABLETS, SMARTPHONES. EXPERIENCE WITH; OFFICE 365, MICROSOFT(07,10,13),OFFICE FOR MAC, SHORE TEL. WORK ON SETUPS AND MOVES. *****...
Actively recruiting for a junior Help Desk Analyst. Position is for a growing managed service company. The right candidate will receive on the job training as this is an opportunity for an up and coming applicant with the desire to make him/herself into a senior person. No more than 0-3 years working in helpdesk capacity in a corporate setting with the following skills/desired skills: Windows 7 an...
The Systems Support Help Desk Technician is responsible for general help desk duties, including setting up new users, user’s day-to-day application and computer issues. They manage general daily user requests for assistance and support the Network Operations department in maintaining and improving user experience and performance. Qualifications Bachelor’s degree plus 1-2 years help desk/troublesho...
POS/Help Desk Analyst (Downtown) Our company, based in New York, is seeking a POS/Corporate Help Desk Analyst to join our team. The POS/Corporate Help Desk Analyst serves as front line support for the entire company - this includes both our restaurants and our corporate office. This position will be part of the Help Desk operations team and will have the responsibility of documenting, troubleshoot...
We are currently recruiting for Service Desk Analysts for a financial client in Jersey City, NJ. The ideal candidate will have 3 -5 years Help Desk experience. Financial services industry background a plus but not required. These are long-term contracts (with benefits) with a schedule of: Monday - Friday, 9am - 6pm Thursday - Monday, 11pm - 8am (Tuesday & Wednesday off) Thursday - Monday, 3pm - 12...
The Service Delivery Manager provides direction, process, guidance and human resource administration to the Harvey Nash Help Desk Analysts and ensures that the team is informed of any changes that would potentially affect customer support. The SDM is on-site and dedicated solely to the Jefferies account. The SDM's responsibilities include: · Managing 24 X 7 Service Desk Operations for a Global Inv...
Job Specifics: Location: Jersey City, NJ Type: long term contract Shift : Saturday & Sunday-3pm-12am Level I Help Desk Analyst(s) - Level I Help Desk Analyst(s) will be tasked with performing all of the requirements outlined in the Scope of Work. Help Desk Analyst requirements and skill sets will include: Strong teamwork skills. Strong customer support skills and Help Desk experience Demonstrated...
We are currently seeking to fill a Help Desk Analyst for our client in Jersey City, NJ. We invite you to review the position requirements below and apply today if your skills match our need. Job Specifics: Location: Jersey City, NJ Type: long term contract Shift1: Thursday-Monday 11pm-7am Shift 2: Monday - Friday 9am-6pm Level I Help Desk Analyst(s) - Level I Help Desk Analyst(s) will be tasked wi...
RESPONSIBILITIES: Our client is looking for a Help Desk Specialists (Journeyman) in New York, NY. Responsibilities Requires experience in the set-up, configuration, use, and trouble shooting of computers. Trouble shooting will be done primarily via phone. Provide advanced technical deployment support for PC and related systems using Windows XP, Windows 7, SWimage/Encore, Citrix and related technol...
Company Confidential New York, NY, NY, 10016
WORLD RENOWNED LAW FIRM SEEKS HELP DESK ANALYST 2ND SHIFT 12AM-8AM. MUST HAVE 4 YR. DEGREE AND BE PROFICIENT IN ACTIVE DIRECTORY FOR CREATING ALL USER EMAIL ACCOUNTS AND DEACTIVATING THEM. Will report directly to the Manager, Help Desk & Training. Will interact with attorneys, legal staff and administrative staff. Must be proficient in Word, Excel, PP, iManage, Workshare, Citrix, and RSA. Must hav...
We are seeking a few Help Desk Analysts for long-term positions to be onsite at our financial client in Jersey City. This is a part-time weekend shift: Sat & Sun, 3pm to midnight. Position will be located near the Journal Square PATH station. Daily support of a very active, fast-paced, high volume, diverse Investment Banking / Trading environment Provide phone, email, chat, and local support to us...
Company Confidential New York City, NY, 10017
Help Desk Technician Corporate Construction Company located downtown seeks a Help Desk Technician for an immediate temp to perm position. Essential Functions: Answering support calls and providing a high level of customer support for the organization. Providing technical expertise for various hardware and software upgrades, repairs and support. Logging all calls in Numara for analysis and reportin...
Performs all help desk analyst functions according to established policies and procedures. Receives calls from attorneys, managers and staff and solves or escalates to the appropriate support person. Ability to effectively handle all types of personalities with professionalism at all times. Responsibilities: Shift Hours: 12 Noon – 8PM Receives and responds professionally and courteously to incomin...
Help Desk / Desktop Support Full-time nonexempt The Frick Collection is an art museum consisting of over 1,100 works of art from the thirteenth to nineteenth century, displayed in the intimate surroundings of the former home of Henry Clay Frick. The residence, with its furnishings and works of art, has been open to the public since 1935. It is one of the world’s most perfect museums. The Frick Art...
ZT Systems is one of America’s fastest growing private companies, with over 18 years of experience designing and building computing products right here in the USA. ZT engineers custom server and rack-level compute solutions that are ‘precision-fit’ to the unique needs of individual large and hyperscale data center customers. We are passionate about delivering the highest quality solutions and exce...
Title: IT Help Desk Administrator Description: The IT Helpdesk Administrator role includes responsibilities such as providing desktop and mobile support by resolving issues in a timely manner, installing hardware and software solutions, and supporting the internal IT Help Desk system. Main tasks include end user support for PCs, printers, mobile and related systems, including upgrades and configur...
Medium sized IT company looking for a Level 1 Help Desk Technician to service healthcare clients in the NJ/Manhattan/PA area. Minimum of 2 - 3 years IT working experience required. Healthcare IT experience a tremendous plus. Must have own vehicle to travel to Paramus, NJ daily. Company vehicle provided for customer visits. Must be reliable, punctual and have a clean driving record. Must arrive to...
Integrated Computer Services Inc. is a Managed IT Services Firm serving Small and Medium Businesses in New Jersey. Integrated Computer Services, Inc. is in search of a Help Desk Analyst Network Engineer for a dynamic position maintaining client infrastructure at client sites and in-house in Northern NJ. The ideal candidate will have a solid background in networking technologies, concepts, and prot...
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Help Desk Analyst
$35,000.00 - $100,992.00
Typical Salary for Help Desk Analyst in New York City
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Some High School Coursework
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Writes or revises user training manuals and procedures; develops training materials such as exercises and visual displays.
Improves system performance by identifying problems; recommending changes.
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