Help Desk Jobs in New York City, New York
The Help Desk / Desktop Support Specialist is the primary Tier 1 technical resource for diagnosing, troubleshooting and repairing hardware and software systems. Deals directly with the end user, provides technical support, guidance, and will be called upon to make independent decisions as to how to best resolve issues. Ensures that all systems are fully functional and capable of delivering support...
I have the following contract role in NYC. This is schedule to last 3-4 months, extensions possible Required: Technically * 1-2 years of service desk experience (specifically, call intake, documentation and follow-up or major hardware / software deployments) * breakdown and setup of computer hardware and related components * knowledge of Microsoft & Mac OS and basic applications * knowledge ...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Apply Senior - Systems Administrator, Help Desk New York City, NY; Brooklyn, NY Full-Time $70,000 - $80,000 Apply Apply Senior - Systems Administrator, Help Desk New York City, NY; Brooklyn, NY Full-Time $70,000 - $80,000 Apply Job Details We are an international, unique, and growing advisory firm wit...
Summary Our client is currently seeking a highly motivated Help Desk Associate in the IT Infrastructure department. They will work closely with the senior members of the team in solving complex problems. Client Details A leading multinational asset management firm within real estate investments and trusts. Description Respond to telephone calls, emails, and personnel request for technical sup...
• Responds to live technical support calls • Responds to technical support calls logged in the VMware and EMC Ionix portal • Communicates with other team members, team leaders and management to facilitate correct, consistent answers to support questions • Keeps the team leader(s) and manager(s) informed of all pertinent issues (software problems, insurance company issues, software maintenanc...
We are currently recruiting for Service Desk Analysts for a financial client in Jersey City, NJ. The ideal candidate will have 2 - 5 years Help Desk experience. Financial services industry background a plus but not required. These are long-term contracts (with benefits) with a schedule of either: - Thursday - Monday, 11pm - 7am (Tuesday & Wednesday off) - Thursday - Monday, 3pm - 11pm (Tuesday &...
About the Opportunity There is now an excellent opportunity for a Help Desk Support Analyst at a technology firm in Manhattan. This is an excellent role for a driven professional in which the qualified applicant will respond to and resolve help desk requests in person, by telephone, or email. Company Description Technology Firm Job Description The Help Desk Support analyst will: Effectively ...
Help Desk Analyst Fast paced computer services firm seeks Help Desk - Service Desk personnel to support a large client's internal technical call center in the New York City area. Position requires extensive phone support of end users with various operating systems and application software. Products include MS WIN 7 / XP, MS Office Suite 2010 / 2007, Outlook –Active Directory and Novell Client 6....
Established IT Services firm is seeking outstanding individuals to work both on our help desk and in the field as you serve our clientele. You are a geek with social skills. You exude confidence because you really are that good! You must have at least 5 years MSP or similar experience with a high level of comfort with all things desktop and some server capabilities. The buzzwords: Microsoft, Mac,...
Desktop Support / Junior Systems Administrator – (Hedge Fund) · Configures, maintains & troubleshoots hardware/software/peripherals/local & network printers for all users, including remote employees · Provides day-to-day user support for company wide users and systems support in a fast paced, Windows Environment · Provides support for IT infrastructure including operating systems, databases, ne...
Our client, a small (approximately 200 person) asset management firm, is looking for a relatively junior Help Desk Supervisor to be responsible for the management of a staff of 1 to provide enterprise support to the firm's users on Windows technology. Candidates must have 5-8 years of experience in help desk support including a focus on Windows issues, an incident tracking system (ideally Trackit...
About the Opportunity A recreational sports company is currently seeking a Help Desk Analyst, with a strong DBA background, for a promising position with their team of professionals at their New York City office. In this role, the DBA Help Desk Analyst will be responsible for troubleshooting user issues using best practices, internal tools, standard troubleshooting techniques and external resourc...
Our client is seeking a Help Desk Technician for their Kearny NJ office. This is a Perm position. Our client is seeking a very customer service oriented individual. This role will combine phone and desk side support responsibilities. Support area includes four locations (New York, NY, Mount Vernon, New York and Kearny NJ, Puerto Rico), 40 servers and 75 users including the physical network, wirel...
Company Confidential New York City, NY, 10016
Growing IT services firm is seeking an outstanding individual to coordinate the ongoing operations of our support desk. Think of yourself as a conductor with a symphony orchestra of geeks. It's your responsibility to keep them all in sync, harmonious. You set the pace and the tone and are ultimately responsible for ensuring timely, professional client service. You will be the point person on the ...
Help Desk/Desktop Support New York, NY
Job Description The Help Desk / Desktop Support Specialist is the primary Tier 1 technical resource for diagnosing, troubleshooting and repairing hardware and software systems. Deals directly with the end user, provides technical support, guidance, and will be called upon to make independent decisions as to how to best resolve issues. Ensures that all systems are fully functional and capable of d...
As a member of the Information Technology Services team, primary responsibilities include providing technical support including troubleshooting, maintaining and deploying desktop, mobile devices and Cisco desktop phones to the internal customers for SL Green. The primary role of the Technical Analyst is to answer and log all calls and e-mails requests on the internal Helpdesk. The candidate must ...
Desktop Support / Junior Systems Administrator – (Hedge Fund) · Configures, maintains & troubleshoots hardware/software/peripherals/local & ... (read more)...
--Apple Tech Support (Manhattan NY ) Apple Support (Manhattan NY ) Apple Support Technicians needed (Columbus Circle ) PLEASE ONLY APPLY IF YOU HAVE EXPERIENCE WITH BOTH APPLE/MAC Support (RESUME SHOULD REFLECT EXPERIENCE) Start -- ASAP Duration -- temp to perm through agency (client will convert to full time placement after term period) Must pass criminal background and drug screen before s...
My customer, a healthcare company located in Columbia, MD has a 6 month contract position available for a Help Desk/Desktop Support Analyst. ... (read more)...
AJ Staffing New York, NY
Job Description Immediate Interviews! Can be hired within 24 hours! Job Summary: - Telephone Support, 100% - Will use basic networking diagnostics methods - Start a consulting for training period approx 3 months, then will be hired with salary and benefits - 7 / 24 / 365 coverage, rotating shifts To Qualify: - MUST HAVE ABSOLUTELY EXCELLENT VERBAL COMMUNICATION SKILLS - Must have experien...
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Customer Service Career Tools
Help Desk Analyst
$35,000.00 - $100,992.00
Typical Salary for Help Desk Analyst in New York City
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Some High School Coursework
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Avoids legal challenges by monitoring compliance with service agreements.
Improves client references by writing and maintaining documentation.
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