Help Desk Jobs
Description Conifer Patient Communications At Conifer Patient Communications, we offer the strength and stability of Tenet Healthcare, a Fortune 500 company, with the ingenuity and energy of a healthcare independent. We are a healthcare solutions company born from the healthcare industry. We take care of hospital business, so hospitals can focus on caring for patients. Ready to be part of our so...
Salary Information Hourly Rate: $12.46 - $29.48 Summary The Fiber Customer Support Analyst will serve as the initial point of contact for provisioning and/or maintenance customer inquiries concerning their fiber based voice, data and/or video services. Responsibilities Duties may include, but are not limited to, the following: Answer incoming calls from customers with order inquiry and/or tr...
Sutherland Global Services is searching for exceptional talent to fill a Help Desk Specialist position. Under the direction of the Help Desk Supervisor, YOU will be responsible for providing first-level technical assistance to SMART system users. If you are tech savvy, and enjoy helping others with their technological needs, we may have the position for YOU! If you can… Promptly answer incoming ...
ASG is looking for a Help Desk Technician to join our team at the Air Force Enterprise Service Desk located at Port San Antonio (formerly Kelly AFB). The starting pay is $13/hr (may include shift differential). We are currently only reviewing candidates with an active DoD Secret clearance or higher. The job entails providing Tier 1 technical phone support to military installations around the worl...
The Professional Services Lead reports directly to the Systems Engineer and/or Operations Manager. Responsibilities include, but are not limited to responding to and resolving all assigned duties for professional services in an efficient and professional manner; and other tasks as assigned. Duties: Manage tickets to successful closure/escalation within specified service level agreements Trouble...
JOB DESCRIPTION: Looking for an experienced Help Desk Representative to provide 1st and 2nd level support! Ideal candidate will perform the following job responsibilities; • Call handling, tracking, dispatching, and escalation • Understanding and resolution of incidents • Monitoring critical systems • Producing monthly reports. • Staging and configuration of laptops and delivery onsite to u...
High school diploma or equivalent. College (AS or BS) degree in technical field preferred. Two (2) years of experience in a technical support help desk or technical call center environment. Experience with technical troubleshooting remotely and data entry in a fast-paced environment. Solid knowledge of computer networks and hardware connectivity. Excellent analytical skills. Knowledge of MS office...
SoftPro has an opening for a Real Estate Customer Support Analyst. In this position you will be responsible for providing telephone support to operations as they implement SoftPro Select to various sites across the country. This position is located at our office in Santa Ana, CA. The hours for this position are 9:00 - 6:00. In this position, you will: Provide closing and/or title phone support f...
This is a long term temporary position (approx. 10 weeks) with potential for advancement within company. Candidates MUST have technical skills including browser setting, maneuvering website, JAVA, & cookie clearing. Candidates must be dedicated, mature, professional, stable, reliable, & responsible. Good telephone skills, etiquette and be well spoken. Must be patient. The Help Desk Representativ...
Second Shift Help Desk Technician DBS is hiring Point-of-Sale system Help Desk Technicians. Applicants must have strong communication skills and submit to a background/credit check. Basic networking knowledge is required. Restaurant experience is a plus although not required. This is a rare opportunity to work on Digital Dining, FuturePOS and other POS Software systems for the biggest provider in...
Searching for a Help Desk Analyst for a large enterprise environment in center city Philadelphia. This is a consulting position though there is definitely long term potential and the possibility of turning this into a full time position by showing a high level of customer service, good work ethic, drive to learn, and the ability to interact positively with technical team members and non-technical ...
Our client is in search of a Help Desk Specialist. This individual performs user, operational, and technical support via telephone, email, internet, and intranet, for associates and external customers in a 7-day week operation. This position serves as an escalation point for other help desk associates and special customer needs. Essential functions include: - Process support requests from custom...
1 YEAR ASSIGNMENT: Position Description: Service Desk Agent provides technical support to clients over the phone. Including hardware & software support of PC’s, password resets, and in-depth trouble shooting, supporting multiple products and mobile devices. Candidate skills REQUIRED, or verifiable education REQUIRED: · Minimum of 1 year Inbound Call Center or customer service experience trouble...
Kansas City, Lenexa Kansas, Olathe Kansas Contract Service Desk Tech 1 with potential to extend or get hired full-time: We have an immediate opening in Lenexa/Olathe, Kansas for a full-time Service Desk Tech 1 (first level answering incoming phone calls) with a choice of day or night shifts. Pay is $18-20 per/hour depending on experience. Skills/experience include: - UNIX, Sun Solaris - The in...
Modis is currently seeking a Help desk technician for our client in Rocklin, CA Please read through this Job description and if you feel you’re a fit for this position you may contact me directly ***** Neil Corp Modis IT Help Desk Technician As a Help Desk Technician, candidate will be responsible for multi-level support that includes diagnosing, troubleshooting and resolving user...
Software Company of integrated clinical and financial software for the health care industry in Palm City, Florida is seeking a Customer Service Representative to serve in the Call Center of the companies client relations team. The responsibilities include: • Routinely communicate with company customers via telephone, electronic mail and in-person. • Provide training of company software suite of ...
Company Confidential Costa Mesa, CA, 92626
Orange county IT Services Company is expanding its operations and is currently seeking a friendly, upbeat customer service specialist for the Help Desk department. Position is in a call center environment, receiving inbound calls and emails from customers, creating service orders using a CRM software program and coordinating with technicians at the help desk to service the open orders. Duties in...
SelectOne Search is the Right Choice for your career search SelectOne Search is seeking an enthusiastic Help Desk Specialist for our client in Buffalo. This is a great direct hire opportunity to join an established and fast growing information technology firm that offers a full range of services. Candidates will be expected to provide timely and accurate support for clients via phone, email and r...
This position is located in our IA, West Des Moines facility Responsible for leading a team of Help Desk Technicians. Specific duties include: • Provides leadership for a technical helpdesk with the ability to manage a small team. • Ensures staff coverage, training, and consistency across the helpdesk. • Provides input to management regarding performance of help desk team members. • Establis...
Summary The Bilingual Fiber Customer Support Analyst will serve as the initial point of contact for provisioning and/or maintenance customer inquiries concerning their fiber based voice, data and/or video services. It is a Helpdesk Support position that requires the candidate to speak fluently in both English and Spanish. Responsibilities Duties include, but are not limited to, the following: ...
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Customer Service Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Improves system performance by identifying problems; recommending changes.
Participates in development of client training programs by identifying learning issues; recommending instructional language.
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