Helpdesk Administrator Jobs

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2 Helpdesk Administrator jobs found on Monster.

Jobs 1 to 2 of 2
This person will be replacing the current helpdesk administrator who is currently on site as the main point of contact for the helpdesk team. The helpdesk team is responsible for supporting 2,000+ end users with tier 1 issues, taking about 30 tickets/day using Spiceworks ticketing system. This person must be comfortable traveling from site to site to assist users and will be responsible for coordi...
The Helpdesk Administrator (H.D.A)/Call Coordinator (CC)provides front line customer service on Source Support Services (SSS) warranty services via telephone or electronic medium. Locates customer warranty status and assigns to appropriate employee; documents all communications with customers and provides administrative and other support to other departments throughout the organization. Issues not...

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Customer Service Career Tools

IT Help Desk Clerk

Salaries

$20,800.00 - $54,000.00
Typical Salary for IT Help Desk Clerk
(618 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
35.6%
Some College Coursework Completed
24.6%
Associates
22.5%
Certification
6%
Master's
3.9%
Vocational
3.4%
High School
3.2%
(435 Respondents)
Source: Monster.com Careerbenchmarking Tool
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