Helpdesk Administrator Jobs

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584 Helpdesk Administrator jobs found on Monster.

Jobs 1 to 20 of 584
Responsibilities: Responds promptly to requests for support via email, phone and in person as needed. Responsible for troubleshooting applications, providing technical support and problem solving. Exhibits a high level of professionalism and is passionate about providing outstanding customer service. Documents status of cases and provides updates to management, team and end users. Provides ti...
Technical Support Tech, Desktop, Helpdesk, Network Administrator with 5+ years of experience in Technical Support, Desktop, Helpdesk, Network Administartion for a contract to hire position. Responsibilities: -- Provide Technical Support - Desktop, HelpDesk and Email for all issues including hardware, software, application, peripherals, printers, laptops -- Supports a Windows environment includi...
IT Services: HelpDesk Administrator (On-Site Pittsburgh Location) Job Description Do you have excellent customer service skills? Grant Street Group is a Software as a Service (SaaS) pioneer who hosted the world's first online bond auction for the City of Pittsburgh, Pennsylvania in 1997. Since this first auction, over 5,600 clients have used our software to process financial transactions exceed...
Key Responsibilities: Administer ServiceNow instance, maintain and improve ticketing system Design and implement workflow and automation Design and build ServiceNow applications Build dashboard Create custom reports Design automated reporting Maintains documentation for all helpdesk and end user processes and procedures Liaise with technology vendors for support and installation services ...
SRA International, Inc ROCKVILLE, MD
Job Description: Job Summary: Provides user support and customer service on company supported computer applications and platforms. Troubleshoots problems and advises on the appropriate action. Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. Tracks all issues to closure. Creates weekly help desk statistics report. Required: 5...
SRA International Rockville, MD, 20850
Job Description: Job Summary: Provides user support and customer service on company supported computer applications and platforms. Troubleshoots problems and advises on the appropriate action. Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. Tracks all issues to closure. Creates weekly help desk statistics report. Required: 5...
We’re a small and growing Outsourced IT firm based in Baton Rouge and we’re looking for an intermediate Windows Administrator to ensure we give our customers the best possible service. You are skilled in: Microsoft Windows Desktop Support. You have 2+ years of real-world job experience. Preferably, you know enough Active Directory and Windows Server that you can debug end-user issues well in a co...
Job Overview Primary Purpose and Essential Functions: The Help Desk Technician is responsible for providing basic help desk, software support, hardware support, and network support for internal employees. Issues include password resets, working with Active Directory (rights, permissions, group policy, creating/deleting user profiles), Windows XP & 7 support, MS Office, Outlook/Exchange support, a...
At PROJECTXYZ, we understand that one of the most important pieces of our business is our people. Our employees represent PROJECTXYZ at customer sites and play a critically important role in solving problems and delivering results. Headquartered in Huntsville, AL, PROJECTXYZ supports customers across many locations and functional areas including Logistics, FMS, Information Technology, and Alternat...
Pearson English Business Solutions Brisbane, CA, 94005
Helpdesk Administrator SUMMARY: Provide IT helpdesk support to internal users. Assist in systems administration and perform builds of new laptop systems. Participate in an online helpdesk queue to ensure fast response and problem resolution. Assist in the installation, training, support, and decommissioning of systems and software. EDUCATION/EXPERIENCE: Bachelor degree in computer science or rel...
Company Overview: Rapid7's IT security solutions deliver visibility and insight that help you make informed decisions, create credible action plans, and monitor progress. They simplify compliance and risk management by uniquely combining contextual threat analysis with fast, comprehensive data collection across your users, assets, services and networks, whether on premise, mobile or cloud-based. ...
Internet Brands Chicago, IL, 60602
Downers Grove, IL. based, Officite, is the leading website and Internet marketing company serving healthcare practices. For nearly a decade, we’ve helped doctors to build an expansive web presence that showcases accomplishments and generates an ever-growing online pipeline for securing new patients and referrals. We are currently seeking a Part-Time Windows / Network / Helpdesk Administrator. The...
Tracking Code 1173-368 Job Description Acentia is a premier provider of technology and management solutions that provides state-of-the-art lifecycle information technology (IT) services to Health, Government, and Commercial IT clients. At Acentia, we understand that our employees are our greatest asset. Our goal is to create an environment where employees can do important, purposeful work and be...
Job Description Lockheed Martin is looking for a Network Administrator II/Help Desk Technician in Afghanistan. The Network Administrator II/Help Desk Technician works side-by-side with military personnel providing communications Help Desk support for deployed network users. The main function of this position is to provide network user support to network users and systems administration support to...
Space Systems / Loral Palo Alto, CA, 94306
SSL is the leading provider of commercial satellites worldwide. At the forefront of the aerospace industry, we build some of the world’s most powerful and complex satellites and spacecraft systems. We create innovative solutions to meet our customers growing communications needs, including direct-to-home television, satellite radio, broadband internet services, mobile and emergency communications,...
Company Overview: Rapid7's IT security solutions deliver visibility and insight that help you make informed decisions, create credible action plans, and monitor progress. They simplify compliance and risk management by uniquely combining contextual threat analysis with fast, comprehensive data collection across your users, assets, services and networks, whether on premise, mobile or cloud-based. ...
At Truewater you will experience a wide variety of projects and environments. Your knowledge and skill set will grow continually in an environment that is financially and intellectually rewarding. You will be supporting the computer networks of our SMB clients, so there is always something new to tackle. Truewater will assist you with getting additional certifications. And, to help you do your jo...
Lockheed Martin Bethesda, MD
Lockheed Martin is looking for a Network Administrator II/Help Desk Technician in Afghanistan. The Network Administrator II/Help Desk Technician works side-by-side with military personnel providing communications Help Desk support for deployed network users. The main function of this position is to provide network user support to network users and systems administration support to network equipmen...
Lockheed Martin Corporation Bethesda, MD, 20813
Lockheed Martin is looking for a Network Administrator II/Help Desk Technician in Afghanistan. The Network Administrator II/Help Desk Technician works side-by-side with military personnel providing communications Help Desk support for deployed network users. The main function of this position is to provide network user support to network users and systems administration support to network equipmen...
Cymstar LLC Tulsa, OK, 74120
JOB TITLE: Information Technology Help Desk Administrator SUMMARY: Responsiblefor desktop PC application support as maintenance of network equipment,computers and computer peripheral equipment. Plan for and respond toservice outages and other problems. ESSENTIAL DUTIES AND RESPONSIBILITIES: · Hardware and software installation and support for endusers and coworkers with the use of desk top and...

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Customer Service Career Tools

IT Help Desk Clerk

Salaries

$20,800.00 - $54,000.00
Typical Salary for IT Help Desk Clerk
(619 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
35.6%
Some College Coursework Completed
24.6%
Associates
22.5%
Certification
6%
Master's
3.9%
Vocational
3.4%
High School
3.2%
(435 Respondents)
Source: Monster.com Careerbenchmarking Tool
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