Helpdesk Analyst Jobs

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130 Helpdesk Analyst jobs found on Monster.

Jobs 1 to 20 of 130
Helpdesk Support Analyst 3/6 Months Temp to Perm Miami, FL Duties and responsibilities · Installs, tests, and maintains a variety of personal computing equipment · Image and deploy computers · Participate in moves, adds and changes as it relates to the computing environment · Replaces hardware or software as needed · Assists user community in software and hardware problem resolution · Answers and...
Helpdesk Analyst A large company in Charlotte is looking to add a Help Desk Analyst to their growing team. Someone that has a passion for learning technology and willingness to go the extra mile in providing enterprise-wide support. In this role, you will be providing 100% phone support on password resets, PCs, Laptops, Email, Software Applications and other related technology systems. This long t...
POSTING DATE: July 20, 2014 TIME CONSTRAINTS: IMMEDIATE NEED COMPANY & INTRODUCTION: · In business since 1976 · Headquartered in Lafayette, Louisiana · Doing business predominantly along Louisiana/Texas Gulf Coast, but also in various locations around the United States · Specializes in: 1. Outsourcing human resources in a variety of IT-skilled positions 2. Designing, providing, and implementing st...
This Helpdesk Analyst will be the first point of contact for internal corporate IT support calls. They will be supporting 50,000 users nationwide and 10,000 desktops/laptops. They will be working on a team of 35-40, taking 28-45 tickets per day. This will be 100 percent remote support, but each ticket will be a mixture of Chat, Phone, and Self-Service so the person must be able to multitask betwee...
Helpdesk Analyst Experis IT is seeking a tenured Help Desk professional possessing excellent customer service skills. Experience supporting Windows operating systems, peripherals, messaging, mobile devices such as Blackberry's and Blackberry Exchange Server as well as application support. Altiris and Lotus Notes experience is a plus. Candidates should possess strong documentation skills,an excelle...
Empowered. Innovative. Inspiring. Creative. Intense. These are all words we use to describe life at SoftLayer, an IBM Company. We are looking for an analyst with experience in all facets of help desk support. The Help desk team is integral to our daily operations and ensures our employees have the tools they need to assist our customers. If you are a help desk analyst who seeks responsibility, thr...
We’re specifically looking for someone who will be good in the field at client sites and will take initiative to take care of our incoming work on Sundays. Hours: Sunday - Thursday 8:30 AM to 5:30 PM. You do not take this job because it's easy, you take this job because it's hard. We expect a lot from our help desk team, and so do our clients. It's not the typical IT job where you have only a few...
Job Description: The Wireless Helpdesk Analyst is responsible for wireless helpdesk support for all assigned accounts. Principal Duties and Responsibilities: • Maintain Customer Satisfaction across customer base. • Interpret wireless needs and issues for corporate customer base. • Ensure accuracy and entries of user accounts within the Teligistics database. • Participate in reviews with all assign...
IT- Tech Support- Network Management- Helpdesk Analyst PHX, a leader in healthcare cost management, combines claim processing automation with professional services to deliver a timely, centralized approach to delivering cost savings to our clients. Our approach results in a significant reduction in payment errors, appreciable improvement in the time needed to bring claims to resolution and in savi...
Will be a Sunday thru Thursday shift from 6pm to 3am or 5pm-2am. They will be supporting Australian and far east operations. Must be able to adapt and learn new protocols since it is in a global environment. Make sure they are OK with the shift. They will be providing global helpdesk support for an international company. Will be a heavy emphasis on network connectivity. The candidate must be a str...
Qualifications Working knowledge of fundamental operations of relevant software and hardware Knowledge of helpdesk ticket system such as Service Now, Remedy & Assyst would be of advantage Experience of working in an international technical help desk environment Experience with MS Office 2007 & Windows 7 Apple iOS/iPad/iPhone experience an advantage Active Directory experience an advantage Basic kn...
Qualifications Working knowledge of fundamental operations of relevant software and hardware Knowledge of helpdesk ticket system such as Service Now, Remedy & Assyst would be of advantage Experience of working in an international technical help desk environment Experience with MS Office 2007 & Windows 7 Apple iOS/iPad/iPhone experience an advantage Active Directory experience an advantage Basic kn...
The individual will be responsible for providing overall support to end-users via phone, remote-access and desk-side support. Must have an ability to resolve problems quickly with little impact to the end-users. The Help Desk Analyst must be able to manage time effectively and complete required projects on time. Key Responsibilities: Help Desk support, including, but not limited to, receiving tele...
Technical Support Specialist, Desktop, HelpDesk with 2-4+ years of experience to Support Windows, MAC and Android environment for a long-term contract. Responsibilities: - Provide Desktop and Helpdesk support (level I-III support) for Windows XP, 7 and 8 as well as MAC issues - Provide software, hardware and application support for Windows and MAC issues - Provide mobile device support for Android...
*Excellent job opportunity with one of Collabera's premium client* The opportunity Job Title : Help Desk Support Location : Uniontown, OH 44685 Duration : 12+ months Job Description The Help Desk Specialist performs user, operational, and technical support via telephone, email, internet, and intranet, for client associates and external customers in a 7-day week operation. This position serves as a...
Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and...
Candidate will be providing telephone and desk-side support for all software programs and applications supported by the client. Log all calls into client-wide help desk issue call tracking database and must be able to prioritize, analyze and not only resolve problems but do what is necessary to prevent problems from recurring. Required Skills: 1-3 years in IT - This can also be while in school doi...
Job Description: Provides customer and technical support through analysis and problem solving to facilitate installation, implementation, maintenance, education, and documentation of a variety of technologies. Candidate Requirements: Technical skills, ability to work independently, IT experience, previously employed in similar role....
Modis is seeking an experienced Help Desk Analyst for our well-known client in the Philadelphia area. The ideal candidate will have experience with Win 7, workstation support and hardware/software support. For immediate consideration, submit your resume in Word document to ***** Responsibilities Include: Works with users to troubleshoot and resolve first and second-level software and...
Company Confidential Austin, TX, 78730
Title: DBA - Decommission Location: Austin, TX Duration: Contract to Hire Job Description: Position Functions or Responsibilities: The Service Desk Analyst will support to internal staff at a state agency over the phone and via Service Now ticketing system. The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of sta...
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Customer Service Career Tools

Help Desk Analyst

Salaries

$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst
(948 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
36.7%
Some College Coursework Completed
22.7%
Associates
20.5%
Certification
7.4%
Master's
4.4%
High School
4.1%
Vocational
3.3%
(635 Respondents)
Source: Monster.com Careerbenchmarking Tool
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