Helpdesk Analyst Jobs

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123 Helpdesk Analyst jobs found on Monster.

Jobs 1 to 20 of 123
TIER I HELPDESK ANALYST Haynes, Inc is seeking candidates to fill a Tier I Helpdesk position located in Charleston, SC. Interested applicants must have a 4-year degree in Business Administration, Computer Science or a related field and at least 3 years experience in one of the following areas: Financial Analysis, troubleshooting software/system applications and/or helpdesk/call center support. Thi...
Client in Cool Springs is seeking a Support Technician to join their team for 6+ month contract. This group is primarily responsible for desktop and network related issues in all of their retail stores. A new helpdesk support analyst will join the team to provide support to retail locations over the phone. This support analyst will assist both retail personnel as well as field technicians. Respons...
Kforce is looking for Helpdesk Analyst candidates for one of the nation's leading health systems and academic medical centers in Houston, Texas (TX). Responsibilities: Under general supervision, provides first level customer support Receives and process inbound communications to the Help Desk from internal customers Typically able to resolve less complex problems immediately and quickly escalates...
Our client is in immediate need of a Helpdesk Support Analyst. Duties: The Service Desk Analyst acts as primary contact for all Information Technology (IT) customers. Responds to all customer inquiries, including technical assistance, best use of product, additional products and services. Provides outstanding customer service to client computer users. Provides first level technical solutions, eith...
A Kforce client is seeking a Junior Level Helpdesk Analyst in Philadelphia, Pennsylvania (PA). This is a contract-to-hire position. The Help Desk Analyst will, under general direction, respond to and diagnose software problems through discussions with users. The individual selected for this role will be involved in system problem recognition, responsible for resolving less complex problems immedia...
Kforce Government Solutions is seeking a Applications Support Helpdesk Analyst in Washington, DC. Job Description: HelpDesk support analyst to provide user application support on a daily basis; document all calls and requests for help; update standard procedures for HelpDesk; perform any application diagnosis and resolution if needed; assist other IT team member when requested; and provide reports...
Precision Resources, A division of the Trimarc Group Inc., is currently searching for an experienced Helpdesk Analyst to join our client in Daleville, Alabama. This is a contract to hire position that is scheduled to start immediately. This is a 100% Phone Support position. No hands-on technical support is required. Position Summary: This individual will serve as the front-line IT and safety suppo...
CBTS is currently searching for a Helpdesk Analyst as part of our Professional Services support team. This position serves as a central point of contact for IT needs; responds to end users’ software and hardware inquiries with a variety of technological issues; maintains IT task list of pending computer issues; assists in the development and production of various call activity reports and contribu...
The Helpdesk Support Services Analyst will determine strategies to solve hardware and software problems, troubleshoot desktop applications and operating systems such as Windows XP and Windows 7. They will provide Active Directory and local area network support. Required Experience: • Two (2) or more years of experience in troubleshooting desktop applications, troubleshooting of operating systems s...
BOON Staffing Solutions is working directly with their client in Los Angeles towards identifying a Helpdesk Analyst. This person will be responsible for installation/​configuration, operation, and maintenance of computer systems hardware and software.​ This individual is a primary contact for all Helpdesk related calls.​ This individual ensures that system hardware, operating systems, software sys...
N-Tier Solutions is looking for an Incident Management Analyst with experience in Hepdesk for mortgage insurance client in Greensboro, NC. Must have experience with Helpdesk Experience dealing with production issues Very clear communication skills, both written and verbal The Incident Management Analyst is responsible for providing the highest level of customer service and support to our internal...
N-Tier Solutions is looking for an Incident Management Analyst with experience in Hepdesk for mortgage insurance client in Greensboro, NC. Must have experience with Helpdesk Experience dealing with production issues Very clear communication skills, both written and verbal The Incident Management Analyst is responsible for providing the highest level of customer service and support to our internal...
Location: Frederick, MD Federal Hill Consulting is looking for a dynamic, results-driven professional to serve as an Acquisition Support Analyst in support of the Enterprise Acquisition Systems (EAS) office of the Department of Veterans Affairs, which is located in Frederick, MD. We are seeking an accomplished, creative and self-motivated individual who enjoys working within a dynamic growth-orien...
Duties: Create and assign tickets within IT Helpdesk Software. Attend to the IT helpdesk phone. Program and develop new screens, menu structures, and document forms in the relevant application. Consult with end users to gather information about program needs, objectives, functions, features, and input and output requirements. Ensure updates to all programs are implemented after careful testing. De...
Job Summary Description Provides technical support for desktop/laptop computer systems, network components, telecommunications and other systems as required. Escalates advanced incidents to second-tier technicians. Interacts effectively with internal customers to resolve incidents and fulfill requests. Follows documentation standards and procedures for operations. Actively seeks opportunities for...
If you have a desire to learn, grow and innovate, you can find purpose and satisfaction at with us, and make a contribution to a greater good. Whether you’re interested in medical devices, pharmaceuticals or biotechnology – or all three – we offer the opportunity to explore the path that’s right for you. Our combined expertise in these three areas is unique and it differentiates us from other comp...
Qualifications Working knowledge of fundamental operations of relevant software and hardware Knowledge of helpdesk ticket system such as Service Now, Remedy & Assyst would be of advantage Experience of working in an international technical help desk environment Experience with MS Office 2007 & Windows 7 Apple iOS/iPad/iPhone experience an advantage Active Directory experience an advantage Basic kn...
JOB SUMMARY · HelpDesk / Desktop skills · XP and Windows 7 on the OS (any Windows 7 deployment experience is a nice to have) · Microsoft Office 2010 / Outlook 2010 · LANDesk remoting experience (or some other remote access tool experience) nice · Supporting 350 local users (mainly desktop) and 750 users in Americas · Inbound calls rare - tickets come via web based system and Tech will call user to...
The individual will be responsible for providing overall support to end-users via phone, remote-access and desk-side support. Must have an ability to resolve problems quickly with little impact to the end-users. The Help Desk Analyst must be able to manage time effectively and complete required projects on time. Key Responsibilities: Help Desk support, including, but not limited to, receiving tele...
We have an URGENT immediate opening for a Helpdesk/ Service Desk Support specialist with a Pharmaceutical Healthcare company in Dallas, TX. Apply today to be immediately considered for the position. We WILL get in contact with you and have interview times THIS WEEK for the best candidates. APPLY TODAY!! Primary Responsibilities of a Helpdesk Analyst: Provide first-level contact/ problem resolution...
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Answers for Helpdesk Analyst Jobs

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Im currently working as helpdesk analyst ow can i shift to different IT line as im already in this helpdesk line for 4 years.
IT job in Seattle for military retiree?
I'm close to retiring from the Air Force and will be settling down in Seattle with my beautiful wife and 3 year old daughter. Naturally I'm a little anxious about the transition and trying to prepare ...

Customer Service Career Tools

Help Desk Analyst

Salaries

$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst
(943 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
36.8%
Some College Coursework Completed
22.7%
Associates
20.3%
Certification
7.4%
Master's
4.4%
High School
4.1%
Vocational
3.3%
(631 Respondents)
Source: Monster.com Careerbenchmarking Tool
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