Helpdesk Jobs in Arlington, Virginia

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5 Arlington, VA Helpdesk jobs found on Monster.

Jobs 1 to 5 of 5
Provide Tier 1 and 2 support to end users of a custom, web-based business system via email, phone, and in-person. Monitor help desk ticket activity, assign issues to others as needed, and ensure timely close out of tickets. Advise management and development team on user issues and help-desk trends. Execute test cases/procedures, report findings, and verify that discrepancies are resolved. Plan and...
Step 7 Fairfax, VA
Company: Serco Inc. is a leading provider of professional, technology and management services focused on the federal government. We advise, design, integrate and deliver solutions that transform how clients achieve their missions. Our customer-first approach, robust portfolio of services and global experience enable us to respond with solutions that achieve outcomes with value. Headquartered in R...
Insight Technology Solutions, Inc.​ is currently seeking quality professionals to provide Call Center/Helpdesk Services for a program in support of an agency within the Department of Homeland Security (DHS).​ We are looking for candidates with previous experience in providing end user phone support in a high call volume environment with a proven ability to deliver comprehensive customer service an...
Mobility Program Manager US Government - Candidate should have excellent customer relationship management and interpersonal skills to work on a large mobility program at large US Federal Government Agency. Duties will include but not be limited to: Provide day to day technical support of up to 10,000 mobile devices Provide support Help Desk and technical support to end users and local IT staff as ...
Help Desk Technician, Lead Location: College Park, MD Education: Bachelor’s Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience Experience Required: 1-3+ years of directly related experience supporting help desk operations. Citizenship Requirements: U.S. Citizenship required Additional Requirements: All...

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Customer Service Career Tools

Help Desk Analyst

Salaries

$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Arlington
(948 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
36.7%
Some College Coursework Completed
22.7%
Associates
20.5%
Certification
7.4%
Master's
4.4%
High School
4.1%
Vocational
3.3%
(635 Respondents)
Source: Monster.com Careerbenchmarking Tool

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