Helpdesk Jobs in Arlington, Virginia

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212 Arlington, VA Helpdesk jobs found on Monster.

Jobs 1 to 20 of 212
SRA International, Inc ROCKVILLE, MD
Provides user support and customer service on company supported computer applications and platforms. Troubleshoots problems and advises on the appropriate action. Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. Tracks all issues to closure. Creates weekly help desk statistics report. Job Summary: Provides user support and cust...
· Installs, configures, administers and optimizes desktops operating systems. · Installs, configures, and maintains system hardware, applications and application distribution systems · Monitors system utilization and performance · Implements and maintains system security and data recovery processes on desktops · Provides technical support for the resolution of all problems regarding desktops (...
Full-time -- Provides first-level support assisting Fund staff with quickly resolving IT service requests utilizing remote access tools for reported issues submitted by telephone, email and chat interactions. Excellent oral and written communication skills required. Office 365; MS Office 2007 Suite; Remedy Experience a plus. Typing at least 40 WPM. 2 - 3 years experience working in a call center ...
MindFinders is recruiting several Tier 2 Help Desk Technicians for a year-long opportunity with the D.C. Government – ServUs Help Desk. Candidates will provide customer or technical support by collecting trouble tickets, analyzing issues, carrying out solutions, escalating issues, and tracking to completion. Flexible working hours, may require weekends & after normal business hours. Candidates wil...
3 year contract position located in washington dc Web Production, HelpDesk and General Web Support (a) Demonstrated ability to code and troubleshoot HTML and CSS. (b) Well-rounded knowledge of web technologies, web development tools, usage of social media, content management systems and computer systems. (c) Expertise in Drupal a significant plus. Knowledge of PHP, GIT Repositories, Javascri...
iQuasar (pronounced i- kwey- zahr) is a Northern Virginia headquartered technology company dedicated to provide world-class products, services, and solutions to our customers in US and globally to our expanding customer base in North America, Africa, and Asia. We specialize in Telecommunications and Information Technology Consulting, Staffing, Software Development, Managed Consulting, and Software...
Title: Tier 1 Helpdesk Technician Location: Bethesda, MD Duration: 6 months Contract to Hire Required: Active Secret Clearance Experis is currently seeking a Secret cleared Helpdesk Technician for our client in Bethesda, MD. This is a contract to hire opportunity. The Secret cleared Helpdesk Technician will be responsible for performing tasks in a structured team environment. Job Summary: Ab...
SCOPE: Direct organization liaison to Help Desk Vendor. Works to ensure that vendor meets or exceeds their contractual obligations by delivering quality products and services on time, contributing to the efficiency, productivity and success of the company. ESSENTIAL JOB RESPONSIBILITIES: • Develop and demonstrate an understanding of the customer and business needs. • Manage the ongoing perform...
About DeVry University: About DeVry University Founded in 1931, DeVry University is one of the largest, private sector universities in North America, with more than 76,000 students enrolled in the United States and Canada. The university’s mission is to foster student learning through high-quality, career-oriented education integrating technology, business, science and the arts. With more than 9...
Netcentrics Corporation Arlington, VA, 22201
About Company: NetCentrics Corporation is an information technology consulting, software development, and innovation process management firm. We help our clients become more productive and innovative by improving their information systems and internal processes. We specialize in network design, installation and management, software development, process improvement and innovation. Job Description...
DeVry University Arlington, VA, 22201
About DeVry University: About DeVry University Founded in 1931, DeVry University is one of the largest, private sector universities in North America, with more than 76,000 students enrolled in the United States and Canada. The university’s mission is to foster student learning through high-quality, career-oriented education integrating technology, business, science and the arts. With more than 9...
Visual Systems Group Inc Mclean, VA, 22107
VSGi has immediate openings for VoIP and Network Helpdesk Technicians in our McLean, VA office. This is a tremendous opportunity for a talented professional to advance your career in one of the fastest growing technology industries and to continue to develop and expand their skills by working with one of the most tenured technical teams in the industry. The position(s) will be based in McLean, VA ...
Visual Systems Group Inc Mclean, VA, 22107
VSGi has immediate openings for Videoconferencing and A/V Helpdesk Technicians in our McLean, VA office. This is a tremendous opportunity for a talented professional to advance your career in one of the fastest growing technology industries and to continue to develop and expand their skills by working with one of the most tenured technical teams in the industry. The position(s) will be based in Mc...
Tracking Code 1173-368 Job Description Acentia is a premier provider of technology and management solutions that provides state-of-the-art lifecycle information technology (IT) services to Health, Government, and Commercial IT clients. At Acentia, we understand that our employees are our greatest asset. Our goal is to create an environment where employees can do important, purposeful work and be...
Job Description The Help Desk/Desktop Support technician provides help desk operation to assist users with computer-related problems. Requests will be received via electronic mail, telephone, or personal visit. This person will respond to user requests as well as prioritize, track, report, and analyzing requests. The tasks required include assisting users, creating and maintaining administrative ...
SRA International, Inc WASHINGTON, DC
Job Description: SRA is seeking a Helpdesk Analyst to join its Health & Civil group in Washington, DC. The position requires the following experience: One to five years of experience of providing help desk operations support, including at least Tier 1 support (serving as a single point of contact for responding, logging, resolving, escalating, and tracking incidents received from end users). Pre...
IT HelpDesk/Close Support Specialist (Phone support)(95409) Network/Telecom - Systems Administration USA-VA-Warrenton Security Clearance:TS/SCI with Polygraph Clearance Status:Must be Current Schedule:Full Time : Type of Travel:None Percent of Travel Required:None Description IT HelpDesk/Close Support Specialist (Phone support) Work Location: Warrenton, VA area Clearance: Top Secret, S...
(CSITO) Close Support/Helpdesk Specialist (Warrenton, VA)(92630) Network/Telecom - Systems Administration USA-VA-Manassas Security Clearance:TS/SCI with Polygraph Clearance Status:Must be Current Schedule:Full Time : Type of Travel:None Percent of Travel Required:None Description (CSITO) CLOSE SUPPORT/HELPDESK-SENIOR Clearance required: TS/SCI with POLY+ Work location: Warrenton, VA ar...
HelpDesk Supervisor/Sr User Trainer - Denver, CO(88378) USA-CO-Denver Security Clearance:DOJ MBI Clearance Status:Must be Obtainable Schedule:Full Time : Type of Travel:None Percent of Travel Required:None Description Duties and Responsibilities: -Supports the Economic Crimes Section in Denver under the program and technical guidance of the Economic Crimes Chief. -Works with Assistant U...
Summary The Tier 2 Customer Support Center Helpdesk Analyst joins a technical team in supporting a large government agency. This individual should be a creative problem solver with the ability to identify and resolve moderately complex issues, including hands on troubleshooting experience. Responsibilities The Tier 2 Customer Support Center Helpdesk Analyst is the front-line representative to t...

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Customer Service Career Tools

Help Desk Analyst

Salaries

$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Arlington
(951 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
36.7%
Some College Coursework Completed
22.8%
Associates
20.4%
Certification
7.4%
Master's
4.4%
High School
4.1%
Vocational
3.3%
(637 Respondents)
Source: Monster.com Careerbenchmarking Tool

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