Helpdesk Jobs in District of Columbia

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122 District of Columbia Helpdesk jobs found on Monster.

Jobs 1 to 20 of 122
MindFinders is recruiting several Tier 2 Help Desk Technicians for a year-long opportunity with the D.C. Government – ServUs Help Desk. Candidates will provide customer or technical support by collecting trouble tickets, analyzing issues, carrying out solutions, escalating issues, and tracking to completion. Flexible working hours, may require weekends & after normal business hours. Candidates wil...
3 year contract position located in washington dc Web Production, HelpDesk and General Web Support (a) Demonstrated ability to code and troubleshoot HTML and CSS. (b) Well-rounded knowledge of web technologies, web development tools, usage of social media, content management systems and computer systems. (c) Expertise in Drupal a significant plus. Knowledge of PHP, GIT Repositories, Javascri...
Job Description The Help Desk/Desktop Support technician provides help desk operation to assist users with computer-related problems. Requests will be received via electronic mail, telephone, or personal visit. This person will respond to user requests as well as prioritize, track, report, and analyzing requests. The tasks required include assisting users, creating and maintaining administrative ...
Tracking Code 1173-368 Job Description Acentia is a premier provider of technology and management solutions that provides state-of-the-art lifecycle information technology (IT) services to Health, Government, and Commercial IT clients. At Acentia, we understand that our employees are our greatest asset. Our goal is to create an environment where employees can do important, purposeful work and be...
SRA International, Inc WASHINGTON, DC
Job Description: SRA is seeking a Helpdesk Analyst to join its Health & Civil group in Washington, DC. The position requires the following experience: One to five years of experience of providing help desk operations support, including at least Tier 1 support (serving as a single point of contact for responding, logging, resolving, escalating, and tracking incidents received from end users). Pre...
IT HelpDesk/Close Support Specialist (Phone support)(95409) Network/Telecom - Systems Administration USA-VA-Warrenton Security Clearance:TS/SCI with Polygraph Clearance Status:Must be Current Schedule:Full Time : Type of Travel:None Percent of Travel Required:None Description IT HelpDesk/Close Support Specialist (Phone support) Work Location: Warrenton, VA area Clearance: Top Secret, S...
(CSITO) Close Support/Helpdesk Specialist (Warrenton, VA)(92630) Network/Telecom - Systems Administration USA-VA-Manassas Security Clearance:TS/SCI with Polygraph Clearance Status:Must be Current Schedule:Full Time : Type of Travel:None Percent of Travel Required:None Description (CSITO) CLOSE SUPPORT/HELPDESK-SENIOR Clearance required: TS/SCI with POLY+ Work location: Warrenton, VA ar...
URS Corporation Washington, DC, 20319
• Bachelor's Degree and 2-4 years’ experience or equivalent, or combination of education, certifications and specialized industry experience (subject to the Government Contracting Officer granting a waiver). • Experience troubleshooting Citrix issues for remote laptop users via phone. • Experience with and ability to configure and resolve complex issues using PC based systems running Windows 7, ...
Summary The Tier 2 Customer Support Center Helpdesk Analyst joins a technical team in supporting a large government agency. This individual should be a creative problem solver with the ability to identify and resolve moderately complex issues, including hands on troubleshooting experience. Responsibilities The Tier 2 Customer Support Center Helpdesk Analyst is the front-line representative to t...
URS Corporation Washington, DC, 20319
• Bachelor's Degree and 2-4 years’ experience or equivalent, or combination of education, certifications and specialized industry experience (subject to the Government Contracting Officer granting a waiver). • Experience troubleshooting Citrix issues for remote laptop users via phone. • Experience with and ability to configure and resolve complex issues using PC based systems running Windows 7, ...
Computer Specialist ALL CANDIDATES MUST HAVE AN ACTIVE TOP SECRET CLEARANCE Contract/TO JOB DESCRIPTION AND QUALIFICATIONS (skills, certifications, education): • Candidate will have real world experience in internet application helpdesk support at an enterprise level. Microsoft Certified Professionals (MCP) are desired, but not required. In addition, candidate must have prior extensive experien...
Lockheed Martin Corporation Washington, DC, 20319
The Help Desk/Desktop Support technician provides help desk operation to assist users with computer-related problems. Requests will be received via electronic mail, telephone, or personal visit. This person will respond to user requests as well as prioritize, track, report, and analyzing requests. The tasks required include assisting users, creating and maintaining administrative user training and...
SRA International Washington, DC, 20319
Job Description: SRA is seeking a Helpdesk Analyst to join its Health & Civil group in Washington, DC. The position requires the following experience: One to five years of experience of providing help desk operations support, including at least Tier 1 support (serving as a single point of contact for responding, logging, resolving, escalating, and tracking incidents received from end users). Pre...
HelpDesk Supervisor/Sr User Trainer - Denver, CO(88378) USA-CO-Denver Security Clearance:DOJ MBI Clearance Status:Must be Obtainable Schedule:Full Time : Type of Travel:None Percent of Travel Required:None Description Duties and Responsibilities: -Supports the Economic Crimes Section in Denver under the program and technical guidance of the Economic Crimes Chief. -Works with Assistant U...
Specific Position Responsibilities: Provide single Point-of-Contact for Customer Support, 24x7x365 via phone, email, fax, and chat Provide competent friendly customer support on each interaction Transfer out of scope service requests to appropriate departments for resolution Use the knowledge base on every customer interaction Log and categorize reported problems Monitor and track problems u...
Systems Administrator/ IT Support Specialist Job Modis has an immediate job opportunity for a seasoned, polished IT Support Specialist that can thrive in a high visibility, professional and conservative work environment. The IT Support Specialist is responsible for performing analytical, technical, and administrative work in the installation of new and support of existing computer systems and wor...
The Bureau of Labor Statistics (BLS) of the U.S. Department of Labor is the principal Federal agency responsible for measuring labor market activity, working conditions, and price changes in the economy. Their mission is to collect, analyze, and disseminate essential economic information to support public and private decision–making. As an independent statistical agency, BLS serves its diverse use...
CHENEGA TECHNICAL INNOVATIONS, LLC Company Job Title: Desktop System Administrator V Clearance: Background Check Location: Washington, DC Reports To: Program Manager FLSA Status: Exempt, Full-Time, Regular *This position is contingent upon contract award. * Summary: The Desktop System Administrator V will provide desktop support for users and manage the resolution of each incident or p...
CHENEGA TECHNICAL INNOVATIONS, LLC Company Job Title: Desktop System Administrator III Clearance: Background Check Location: Washington, DC Reports To: Program Manager FLSA Status: Exempt, Full-Time, Regular *This position is contingent upon contract award.* Summary: The Desktop System Administrator III will provide desktop support for users and manage the resolution of each incident o...
CHENEGA TECHNICAL INNOVATIONS, LLC Company Job Title: Desktop System Administrator IV Clearance: Background Check Location: Washington, DC Reports To: Program Manager FLSA Status: Exempt, Full-Time, Regular *This position is contingent upon contract award.* Summary: The Desktop System Administrator IV will provide desktop support for users and manage the resolution of each incident or ...

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Customer Service Career Tools

Help Desk Analyst

Salaries

$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in District of Columbia
(951 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
36.7%
Some College Coursework Completed
22.8%
Associates
20.4%
Certification
7.4%
Master's
4.4%
High School
4.1%
Vocational
3.3%
(637 Respondents)
Source: Monster.com Careerbenchmarking Tool

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