District of Columbia
Helpdesk Jobs in District of Columbia
36 District of Columbia Helpdesk jobs found on Monster.
The selected candidate will support a team providing 24X7X365 Helpdesk support to our Air Force customer. As a Helpdesk specialist, you will provide telephone and ticketing sytem support to ensure customer requests and incidents are resolved in the most efficient manner to meet established Service Levels. Typical Duties include; direct customer engagement through walk ups and telephone requests, T...
The selected candidate will support a team providing 24X7X365 Helpdesk support to our Air Force customer. As a Helpdesk specialist, you will provide telephone and ticketing system support to ensure customer requests and incidents are resolved in the most efficient manner to meet established Service Levels. This position may serve as a shift lead and/or process owner and will provide input to the H...
The selected candidate will support a team providing 24X7X365 Helpdesk support to our Air Force customer. As a Helpdesk specialist, you will provide telephone and ticketing system support to ensure customer requests and incidents are resolved in the most efficient manner to meet established Service Levels. Typical Duties include; direct customer engagement through walk ups and telephone requests,...
Apex Systems, the nation’s 3rd largest Information Technology staffing organization, has an opportunity to work as a high level Helpdesk Support Technician supporting the US Department of Agriculture in Washington, DC. The most ideal candidate will have qualifications that match the description below. If interested please email a copy of your Word to cgottleib@apexsystemsinc.com Position Title: He...
Bachelor's degree in IT Systems Management or related field plus 12 years experience of which 7 years must be directly related experience. Specific skills and experience required: Strong technical background to include system and network performance as well as application maps Experience with and ability to understand, distill and document solution requirements Ability to troubleshoot and resolve...
Creative Business Solutions Inc
Multiple
Creative Business Solutions, Inc is hiring Senior IT Security Professionals for IMMEDIATE PLACEMENT Enterprise System Engineering - Workstation and Server OS Team Support (Austin, TX) -Two Positions Enterprise Communications Office - Network Engineering and Operations Team Support (Hines, IL) -Two Positions Network and Security Operations Center - Network and System Test Automate Tools Team Suppor...
Link Solutions, Inc. “Mission First…Customer Always” CMMI Level 2 ISO 9001:2008 ISO 20000:2005 Functional CRM Education Bachelor’s Degree or 8 years equivalent experience Experience 3+ years Citizenship Requirement US Citizen Clearance Required Secret Location Washington, D.C. Job Responsibilities: · Develop and implement processes and procedures and implement and integrate CRM solutions · Act as...
Job_Other_Compensation: We have an immediate need for a Performance Systems Specialist JOB DESCRIPTION CDI, a market-leading Engineering and Technology professional services firm, wants you. Join us and start making a difference today. We have an exciting new opportunity for a Microsoft System Performance Management Specialist position provides an excellent opportunity to apply and extend your ski...
Company Confidential
Washington, DC, 20001
VACANCY: Functional CRM Position (x1) Security Clearance: Secret (interim-Secret, at a minimum) What you need for this position: • 3+ years of experience: administering and configuring a CRM application working with workflows, page layouts, user profiles, roles, security access, data validation, upgrade/installation, and report/dashboards • Experience with PeopleSoft CRM Enterprise HelpDesk 9.1 to...
Functional PeopleSoftCRM Specialist 3 - 5 YEAR Engagement Security Clearance: Secret (interim-Secret, at a minimum) What you need for this position: • 3+ years of experience: administering and configuring a CRM application working with workflows, page layouts, user profiles, roles, security access, data validation, upgrade/installation, and report/dashboards • Experience with PeopleSoft CRM Enterp...
Our client is seeking a Virtualization Architect/Engineer in the Washington, DC metro area. The successful candidate for this position will be working with an engineering team to design, implement, support, tune and trend a large VMware ESXi 5.x infrastructure at the SEC. The existing environment consists of approximately 25 ESX and ESXi hosts and approximately 300 VMs (Windows and UNIX). The succ...
Deloitte Consulting LLP is one of the world's leading management consulting firms for executable strategy, operations, technology, and human capital advisory services. The consulting practice is built around integrated core capabilities – people, process and technology and industry expertise – the capabilities needed to help clients to tackle their most complex challenges. Human Capital It is our...
The successful candidate will work within a IT Service Desk/Customer Support environment to take the lead on developing, updating and maintaining standard operating procedures and work processes. They will also be responsible for drafting, updating, maintaining IT training materials and service desk self help and frequently asked question information. Technical Writer must have excellent writing a...
Deloitte Consulting LLP is one of the world's leading management consulting firms for executable strategy, operations, technology, and human capital advisory services. The consulting practice is built around integrated core capabilities – people, process and technology and industry expertise – the capabilities needed to help clients to tackle their most complex challenges. Human Capital It is our...
This position is located in our DC, Washington facility Provides technical, administrative, and operational leadership to assigned projects and tasks. Responsible for the successful completion of all tasks and meeting performance metrics associated with Network and MS Exchange performance and availability, staffing, helpdesk and project deliverables. Supervise all staff, perform personnel actions...
TekPro Services (www.tkpro.us), a dynamic 8(a) Alaska Native Corporation, is recognized for its excellence in Engineering and Technical Support Services. TekPro is a wholly owned subsidiary of Bristol Bay Native Corporation. Since its inception, TekPro has proudly served the government and industry in these disciplines. TekPro’s success is due to its Technical Expertise, Professionalism, Commitmen...
TekPro Services (www.tkpro.us), a dynamic 8(a) Alaska Native Corporation, is recognized for its excellence in Engineering and Technical Support Services. TekPro is a wholly owned subsidiary of Bristol Bay Native Corporation. Since its inception, TekPro has proudly served the government and industry in these disciplines. TekPro’s success is due to its Technical Expertise, Professionalism, Commitmen...
TekPro Services (www.tkpro.us), a dynamic 8(a) Alaska Native Corporation, is recognized for its excellence in Engineering and Technical Support Services. TekPro is a wholly owned subsidiary of Bristol Bay Native Corporation. Since its inception, TekPro has proudly served the government and industry in these disciplines. TekPro’s success is due to its Technical Expertise, Professionalism, Commitmen...
TCG is an award-winning e-Government and e-Business solutions provider. We are seeking a NETWORK ENGINEER/ANALYST, who currently resides in the Washington DC metropolitan area, to join the TCG team at a major Federal agency. RESPONSIBILITIES: The Network Engineer/Analyst will be responsible for the engineering, design, configuration, installation and maintenance of the local area network REQUIRED...
Job_Other_Compensation: We have an immediate need for a Storage Administrator (SAN) JOB DESCRIPTION Storage Administrator (SAN) We are seeking a Storage Administrator with a heavy focus on Storage Area Network (SAN)/Network Attached Storage (NAS) administration, specifically using NetApp hardware. This individual should have hands on experience with SAN/NAS management, coordinating and performing...
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Customer Service Career Tools
Help Desk Analyst
Salaries
$29,120.00 - $58,140.00
Typical Salary for Help Desk Analyst in District of Columbia
(935 Respondents)
Source: Monster.com Careerbenchmarking Tool
Education / Training
Bachelor's
36.7%
Some College Coursework Completed
22.8%
Associates
20.2%
Certification
7.5%
Master's
4.3%
High School
4.2%
Vocational
3.4%
(624 Respondents)
Source: Monster.com Careerbenchmarking Tool
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©2013 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2013.1.5.22-216