Helpdesk Jobs in District of Columbia

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110 District of Columbia Helpdesk jobs found on Monster.

Jobs 1 to 20 of 110
Public Performance Management (PPM) is a dynamic, privately held, consulting group based in Washington, DC. We provide performance management and process improvement services to public and private sector organizations. We hire great people who collaborate with our partners and each other to provide effective, client‐focused solutions. Our team includes professionals with expertise in strategy, fin...
HireStrategy is seeking a Help Desk Support Technician in the DMV area! Position Summary The Help Desk Support role serves as frontline technical and application support for all employees, supports all functions and components of the application infrastructure, and provides application function modification support, research, and training with a focus on customer service. Essential Duties and R...
Secure Mission Solutions, a Parsons company, is anticipating a need for a Helpdesk Manager to join our team in Washington D.C. The Helpdesk Manager will be responsible for management, scheduling and daily supervision of Incident Responders for an Enterprise Security Operations Center (ESOC). In addition, the candidate will provide Senior Incident Response support. The ESOC is the central organizat...
Senior Helpdesk Analyst/Tech Lead in DC: CoStar Group is looking for a talented, passionate and dedicated lead help desk technician to join our highly qualified group of IT professionals. We are the leading data provider to the $5 trillion commercial real estate industry. Every day customers use our data and products to make multi-million dollar investment decisions. If you are looking for a cha...
Lockheed Martin Corporation Washington, DC, 20319
The Help Desk/Desktop Support technician provides help desk operation to assist users with computer-related problems. Requests will be received via electronic mail, telephone, or personal visit. This person will respond to user requests as well as prioritize, track, report, and analyzing requests. The tasks required include assisting users, creating and maintaining administrative user training and...
SRA International, Inc WASHINGTON, DC
Job Description: SRA is seeking a Helpdesk Analyst to join its Health & Civil group in Washington, DC. The position requires the following experience: One to five years of experience of providing help desk operations support, including at least Tier 1 support (serving as a single point of contact for responding, logging, resolving, escalating, and tracking incidents received from end users). Pre...
SRA International Washington, DC, 20319
Job Description: SRA is seeking a Helpdesk Analyst to join its Health & Civil group in Washington, DC. The position requires the following experience: One to five years of experience of providing help desk operations support, including at least Tier 1 support (serving as a single point of contact for responding, logging, resolving, escalating, and tracking incidents received from end users). Pre...
HelpDesk Supervisor/Sr User Trainer - Denver, CO(88378) USA-CO-Denver Security Clearance:DOJ MBI Clearance Status:Must be Obtainable Schedule:Full Time : Type of Travel:None Percent of Travel Required:None Description Duties and Responsibilities: -Supports the Economic Crimes Section in Denver under the program and technical guidance of the Economic Crimes Chief. -Works with Assistant U...
Tracking Code 1173-368 Job Description Acentia is a premier provider of technology and management solutions that provides state-of-the-art lifecycle information technology (IT) services to Health, Government, and Commercial IT clients. At Acentia, we understand that our employees are our greatest asset. Our goal is to create an environment where employees can do important, purposeful work and be...
Aac Asssociates Inc Washington, DC, 20319
Ability to communicate well orally and in writing. Candidate will work on the IT helpdesk and the Grant Management helpdesk. Must be a proven problem solver; excellent customer service skills; receives and records all trouble ticket calls into the Heat help desk database. Follows procedures for problem escalation/prioritization. Establishes and manages user accounts. Three years' experience of wh...
Job Description The Help Desk/Desktop Support technician provides help desk operation to assist users with computer-related problems. Requests will be received via electronic mail, telephone, or personal visit. This person will respond to user requests as well as prioritize, track, report, and analyzing requests. The tasks required include assisting users, creating and maintaining administrative ...
Computer Specialist ALL CANDIDATES MUST HAVE AN ACTIVE TOP SECRET CLEARANCE Contract/TO JOB DESCRIPTION AND QUALIFICATIONS (skills, certifications, education): • Candidate will have real world experience in internet application helpdesk support at an enterprise level. Microsoft Certified Professionals (MCP) are desired, but not required. In addition, candidate must have prior extensive experien...
(CSITO) Close Support/Helpdesk Specialist (Warrenton, VA)(92630) Network/Telecom - Systems Administration USA-VA-Manassas Security Clearance:TS/SCI with Polygraph Clearance Status:Must be Current Schedule:Full Time : Type of Travel:None Percent of Travel Required:None Description (CSITO) CLOSE SUPPORT/HELPDESK-SENIOR Clearance required: TS/SCI with POLY+ Work location: Warrenton, VA ar...
Helpdesk / User Support Specialist - Newark, NJ(92288) USA-NJ-Newark Security Clearance:DOJ MBI Clearance Status:Must be Obtainable Schedule:Full Time : Type of Travel:Local Percent of Travel Required:Up to 10% Description Duties and Responsibilities: The Contractor is responsible for directly and independently supporting one of more program areas by providing a wide variety of administr...
Seeking a Web HelpDesk and General Support with a minimum 3 years’ professional experience in Drupal Theming Support for one year project in Washington DC area. The following skills are required for the position. Demonstrated ability to code and troubleshoot HTML and CSS. Well-rounded knowledge of web technologies, web development tools, usage of social media, content management systems and comp...
Minimum Requirements: •Bachelor's Degree and 7-9 years’ experience or equivalent, or combination of education, certifications and specialized industry experience (subject to the Government Contracting Officer granting a waiver). •Minimum 3 to 5 years of working experience in planning, designing, deploying, managing/ troubleshooting Microsoft Exchange Server (2010, 2013) systems as well as the fo...
Exciting new long term career opportunity with growing global publicly held company. Permanent position- not a contract. Job Description Company is deploying SharePoint 2013 to host its corporate intranet and provide a collaborative/social work environment for thousands of associates worldwide. As a member of the SharePoint team, you will be responsible for helping with the daily administration ...
This is a 3-4 months contract. The purpose of this position is to provide the leadership role for information technology project management. The project manager is responsible for driving to successful conclusion all aspects of the information technology initiatives. The results of this position will be a managed approach to information technology projects with increased scope, time, and objectiv...
An experienced Senior Helpdesk Analyst with strong leadership skills, supporting 850 users in Washington, DC and 4 Regional Offices throughout the country. Helpdesk hours are 8:30am-6:30pm to also include 24/7 on-call support. Demonstrates expertise in customer service and technical knowledge gained from prior experience to resolve issues surrounding difficult hardware and software issues. The sup...
Accenture Federal Services, a wholly-owned subsidiary of Accenture, helps U.S. federal agencies build the government of the future. With 4,000 dedicated US employees, Accenture Federal Services is uniquely positioned to support federal agencies in shattering the status quo, achieving profound efficiencies and relentlessly delivering results. Accenture Federal Services is a long-time and trusted re...

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Customer Service Career Tools

Help Desk Analyst

Salaries

$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in District of Columbia
(951 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
36.7%
Some College Coursework Completed
22.8%
Associates
20.4%
Certification
7.4%
Master's
4.4%
High School
4.1%
Vocational
3.3%
(637 Respondents)
Source: Monster.com Careerbenchmarking Tool

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