Helpdesk Jobs in District of Columbia
RESPONSIBILITIES: Our client is seeking a Helpdesk, Specialist for their Washington, DC. location. Responsibilities: The primary duties of the Helpdesk Specialists include having a wide range of skills and knowledge in computer hardware and software as well as networking systems in use at customer sites. Requires experience in the set-up, configuration, use, and trouble shooting of computers. Trou...
*Active TS/SCI required* Network Administrator/Tier III Help Desk for the Classified System Program (CSP for the Department of Justice) The candidate that accepts this position will rotate shifts and work both 12:00 noon to 8:00p.m. AND 10:00a.m. to 6:00p.m. Job Responsibilities: * Analyzes, administers and maintains voice, and/or data communications networks. * Experienced with virtual network en...
Your Team: Information Technology We directly support USAC across divisions through cross-functional groups that include the IT security helpdesk, web and data services, program application development, corporate software development, financial operations systems, and architectural standards. We are the largest and fastest growing division at USAC, supporting the largest internal and external cust...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Apply CRM Developer Washington, DC Contract Unspecified Apply Apply CRM Developer Washington, DC Contract Unspecified Apply Job Details CRM Developer/Administrator We are a small boutique IT shop in the intelligence industry with offices scattered throughout Washington DC. and Arlington. We provide IT solutions for...
Qualifications Title: Help Desk Team Lead (Helpdesk Manager) Location: Washington D.C. Education: •B.S. Computer Science or equivalent . Required Skills: Two years of previous Help Desk experience. Five (5) to seven (7) years of experience in the IT field Supervises a team of 6 help desk analysts supporting 1000 users in Washington DC and seven remote offices throughout the country Help Desk hours...
Responsibilities: The Business Analyst will be a member of a team that supports the Request to Procure, P-Card, Travel and Grants cycle. The client uses the following software products (currently): Oracle Federal Financials, Finance and Procurement Desktop (FPD) and PRISM. The RtP cycle includes transactions such as Purchase Requisitions for commitments, Purchase Orders, Miscellaneous Obligations,...
We have an immediate need for three Help Desk Specialists JOB DESCRIPTION CDI is currently recruiting several Help Desk Specialists (Journeyman) to join our clientâ€™s team in Washington, DC. Jobs requires Citrix experience. Several shifts are available including; one shift which will work 9:00 PM to 8:00 AM (Thurs. and Fri.) (Sat) 7:00 PM to 6:00 AM and(Sun) 5:00 PM to 4:00 AM Another shift will...
1st Choice, LLC is hiring for an Information Technology Technician with Web Archiving experience for an exciting opportunity with our Federal client in Washington, DC. Knowledge, Skills, Abilities and/or Competencies required to successfully perform work Knowledge of web archiving tools and techniques Ability to troubleshoot technology problems Analytical skills Detail oriented Experience in provi...
AX System Support Analyst Job Description: Reporting to the Manager, Dynamics Support and Environment Management, this position is responsible for all aspects of Microsoft Dynamics AX application engineering, operational and Helpdesk support. Roles and Responsibilities: · Oversee training classes for the AX support team on AX 2009 functionality. Manage the Help Desk queues for non-Operational rela...
The Bureau of Labor Statistics (BLS) of the U.S. Department of Labor is the principal Federal agency responsible for measuring labor market activity, working conditions, and price changes in the economy. Their mission is to collect, analyze, and disseminate essential economic information to support public and private decision–making. As an independent statistical agency, BLS serves its diverse use...
Sr. Systems Engineer Convergence Technology Consulting is a Maryland headquartered company that helps organizations solve data. By solving data, Convergence helps companies resolve data access, data deployment, data development, data presentation, data mobility, data management and data security requirements that agencies, organizations, companies, or departments face each day. With exceptional te...
NOC Engineer Company Overview: Cogent Communications is a multinational, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access and point-to-point transport services. Cogent's facilities-based, all-optical...
Position Description: The Information Systems Specialist provides automation support in the areas of Human Resources Management and/or Financials Management. This position requires extensive knowledge of both the information technology and financial or human resources management fields of study. Position Requirements: Requires a bachelor's degree in information systems study, or related discipline...
Location: Pentagon Security Clearance: Top Secret Shift/Hours: 1 FT/PT Status: Full Time Employment Job Code: 2014:25MNGDSV-002 Essential Duties & Responsibilities: Summary: The Subject Matter Expert/Principal System Engineer will provide senior level technical integration and automation responsible for customizing, developing and deploying Network Management/Monitoring integrated solutions. The i...
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Customer Service Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in District of Columbia
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Improves system performance by identifying problems; recommending changes.
Logs and tracks calls using problem management database, and maintains history records and related problem documentation.
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