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Helpdesk Jobs in Florida

585 jobs

Ability to determine appropriate course of action within problem management process for service desk call. Resolve end user and desktop support issues related to Windows XP and Windows 7 among TECO Energy employees in a timely manner to ensure positive impact on customer satisfaction. Analyze, research, or resolve technical issues utilizing a variety of resources. Enter all information in CA Se...
IntellaPro is currently looking to hire a Level 1 Helpdesk Support Analyst for our client located in Miami, FL. The ideal candidate will have 1-3 years of experience in a call center environment. Experience supporting a large call volume as this role will be 100% phone support. Outstanding communication and customer service skills are a must. Technical skills with Windows XP/7/10 workstation, bas...
RESPONSIBILITIES: Kforce has a client seeking a Helpdesk Support Specialist for their Tampa, Florida (FL) location. The Service Desk Agent will provide a first point of contact for Home Lending employees for desktop & laptop technical and application support issues. Provide exceptional customer service through good troubleshooting skills and follow up skills with every customer and ensure that a...
Job Description: Well established client with corporate office in Ft. Lauderdale is looking for a Help Desk candidate to join their amazing team! If you are looking for a new opportunity with a stable company and meet the requirements below this is the position for you! The ideal candidate will have the following skills and experience: -Experience in a Call Center environment -3-5 years Help D...
Camber Corporation is seeking a Helpdesk Support Technician to join our diverse, team-oriented company that is Customer Focused - Employee Driven. The successful candidate will join our team of exceptionally dedicated professionals in an exciting and rewarding fast-paced highly successful company. The Help Desk Technician’s role is to ensure proper computer operation so that end users can accompl...
Job Title:-PTC HelpDesk Location:- Jacksonville FL Job Description:- Skills & Experience Required:- Knowledge and Skills: • Problem solving and management skills (preferred DMAIC – Six Sigma skills). • Work experience in software engineering, release engineering, and/or configuration management. • Working experience working with software deployments systems and tools. • Able to react to ch...
Company Confidential
Fast paced educational facility is looking for Help Desk Support for their clients throughout South Florida. This candidate will address customer issues and resolve moderately complex problems in the areas of systems configuration/setup, product functionality, and systems enhancements; escalate to appropriate team, as needed. The Helpdesk Specialist must be able to adjust to a rapidly changing env...
Job Description: We are a Tampa based (Thonotosassa) IT Services company looking for a highly motivated Helpdesk Supervisor to manage our Helpdesk. We are looking for a problem solver with vast knowledge of Windows networking, from routing to Group Policy implementation, to Microsoft Exchange, Active Directory, Virtualization, etc.. Must have the proven skills of a tenured Network Engineer. Must ...
Camber Corporation is seeking a Helpdesk Support Technician to join our diverse, team-oriented company that is Customer Focused - Employee Driven. The successful candidate will join our team of exceptionally dedicated professionals in an exciting and rewarding fast-paced highly successful company. The Help Desk Technician’s role is to ensure proper computer operation so that end users can accompl...
Company Description Intone Networks Inc. is a technology consulting firm founded by proficient performers in the technical solutions and consulting optimization space. Focused on serving clients in all domains within local and national market. Established in 2003. Being a single source for technology needs, Intone Networks is a global IT Solutions company with over 10 years of experience special...
Rooms To Go is currently in search of a full time Helpdesk Analyst Level II with a passion for excellence and the desire to provide outstanding customer service! The Helpdesk Analyst Level II is responsible for providing first level troubleshooting and acting as a second tier escalation level to the Helpdesk organization. The successful candidate will have an aptitude for working with application...
SUMMARY: This is a temporary position that is anticipated to run until the end of May 2016. It will initiallly be based out of our office in Miami Lakes and will move to our new location in Weston beginning in February. The Help Desk Technician 1 provides accurate and timely level one technical support to the user via telephone, email, remotely and at desk side. Manages support issues of a comple...
Rooms To Go is currently in search of a full time Helpdesk Analyst with a passion for excellence and the desire to provide outstanding customer service! This is a fantastic opportunity to get in with a growth oriented company. The Helpdesk Analyst is responsible for providing first level troubleshooting and support to the internal organization as the main point of contact for IT support needs. Th...
Job Description: HELP DESK TECHNICIAN Department: Information Systems Responsible To: Network Operations Manager Education/Training: High School / GED or equivalent required. Technical experience required. Computer and clerical skills required. CompTIA+ or A+ recommended. Skills & Abilities: Ability to prioritize and carry out multiple responsibilities simultaneously; detail-oriented and extre...
1/12/16 Job Description: HELPDESK SUPERVISOR Department: Information Services Responsible To: Information Services Manager Education/Training: High School Graduate or equivalent; College degree with a strong emphasis in Computer Sciences highly desirable. Experience: Information Technology Infrastructure Library (ITIL) experience and or certification required. Three to five years’ experience ...
The Central Florida Health Alliance Information Technology department maintains a twenty four hours per day, seven days per week helpdesk. Although the helpdesk technician position is considered an entry level position, a basic knowledge of personal computer hardware and software required. This position also requires a high level of customer service orientation. Communication is a critical part of...
1/12/16 Job Description: HELPDESK SUPERVISOR Department: Information Services Responsible To: Information Services Manager Education/Training: High School Graduate or equivalent; College degree with a strong emphasis in Computer Sciences highly desirable. Experience: Information Technology Infrastructure Library (ITIL) experience and or certification required. Three to five years’ experience ...
Job Title: Helpdesk Specialist Level II Area of Interest: Information Technology Company: Carnival Corporation & plc City: Miami State/Province: Florida Job Description: Diagnose and resolve Level 1, 2, and some tier 3 problems including hardware, application, and operating system issues. Log and document all customer support requests. Prioritze and escalate as required to ensure customer ...
BASIC PURPOSE: Help Desk Specialist I performs first-level diagnosis and troubleshooting support to end-users and customers. Specialist will be responsible for initial assessment, triage, research and resolution of basic incidents and request regarding computer software and hardware, mobile devices and other technical tools and products. Helpdesk specialists I should have great oral and written co...
BASIC PURPOSE: Help Desk Specialist provide technical and troubleshooting assistance related to computer software and hardware, mobile devices and other technical tools and products. Helpdesk specialists should have great communication skills and be able to translate their technical knowledge into actionable direction. Under minimal supervision, help desk specialists receive calls and inquires, pr...