Helpdesk Jobs in Georgia
RESPONSIBILITIES: A Kforce client is seeking a Junior Helpdesk Support person for their Atlanta, Georgia (GA) location. This is a contract to hire position. This role provides Level 1 and Level 2 support. Helpdesk needs include phone support, handling minor triage issues with basic troubleshooting and escalating all other issues to Level 2 and 3 support. Responsibilities include: maintaining, de...
Job Description: Immediate need for a Top Notch HelpDesk /Application Support Analyst. Reporting to the Support Manager, the Application Support Analyst will be responsible for providing quality technical end-user support to internal and/or external customers utilizing company products to ensure satisfaction, retention, and growth of customer base. Individual will collaborate with client admini...
State of Georgia Savannah, GA, 31401
Two years experience working in a fast paced, customer service environment with demonstrated patience and professionalism skills; experience providing customer support over the phone. 24 Month Experience 12 Years Education Note - Public Transportation Is Available Preferred Skills None Given Job Description The Helpdesk Support II provides support for faculty, staff and students with technolo...
our Company Group offers strategic advice to help you with the complex problems related to your global services. Through our practical consulting, original research and industry resources, we help you get the maximum value from your back- and middle-office services. Our advisors — equipped with our function-specific research — possess the comprehensive knowledge in wide range of areas including I...
Northeast Georgia Health System North Atlanta, GA
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. The Information Systems Support Team has a broad mandate to provide whatever support is needed in the use of systems or the facilitati...
Hiring Clermont, GA
We are seeking a smart and motivated individual for a long term tech support opening! In this opportunity, you’ll focus 50% on remote/phone ... (read more)...
AT-Tech Atlanta, GA
Start a new search >> Save it Upload Resume At-Tech You do not have the Adobe Flash Player installed. HelpDesk / Application Support Analyst $$$$$$ Company: AT-Tech Maximum pay: $40,000 /Year Contact: Jacquelyn Edmundson Location: US-GA-Atlanta Employee Type: Contractor Industry: Other Great Industries Manages Others: Not Specified Job Type: Information Technology Customer Service R...
Startuphire Atlanta, GA
Category: IT Operations Location/City: Atlanta, Georgia Are you one of those technically proficient and creative individuals who wish they?d had an opportunity to contribute to a major institution in its infancy? If you are, then we can?t wait to meet you! At Cardlytics, you?ll face new challenges every day that will demand new and innovative solutions. Our culture is all about working hard and ...
Step 7 Atlanta, GA
JOB RESPONSIBILITIES: Act as a single point of contact for phone calls emails and Chat regarding IT issues and queries Receiving, logging and managing calls from internal staff via telephone email and chat 1st and 2nd line support - troubleshooting of IT related problems from software to hardware, such as Smart Phones, Laptops, PCs, Wireless Routers and Printers Troubleshoot basic network issu...
Step 7 Alpharetta, GA
----Xeriom is looking for partime, entergetic individuals to move electronics, with employee's boxed personal items.in their offices and cubicals for large and small companies in the phoenix metropolitan area. The moves will take place after regular business hours. You will be required to disconnect and reconnect PC’s, so you will need to be proficient with Desktop and laptop computer hardware. Y...
eVestment Alliance, LLC. Atlanta, GA, 30301
Helpdesk Support Analyst A multi-year placement on the Atlanta Journal & Constitution "Top Atlanta Workplaces" list and on the Inc. 500/5000 lists since 2007, eVestment provides cloud-based technology solutions for the institutional and alternative investment markets. As an early-stage, high-growth organization, we are looking for incredibly bright, innovative talent who work well in a fast-paced...
ING Investment Management Atlanta, GA, 30301
What are the job responsibilities? Provide prompt and accurate support to Voya Investment Management users for all corporate computer assets. Uses various techniques for resolving problems; escalates trouble tickets as necessary to specialized staff for resolution. Participates in team projects that will enhance the quality of service. ESSENTIAL FUNCTIONS: • Respond to customer requests for suppor...
First Data Corporation North Sydney, GA
Typically supports application, IT hardware and software products. Diagnoses and resolves problems using documented procedures and checklists. Handles problem recognition, research, isolation and resolution steps. May require follow-up but is capable of handling most issues without escalation to a higher level of expertise. Support is related to external clients. Requires extensive knowledge of th...
Applicant should possess: · Minimum certification of A+ certification. · Microsoft certification a plus. · Good time management skills. · Strong customer service skills. · Strong phone skills and ability to troubleshoot problems over the phone. · Willing to work on all kinds of jobs from low level cabling to High level network infrastructure. · Time management: able to work independently an...
Immediate Need in Norcross, GA for a contract AirMagnet Technical Support Specialist. Local candidates only. This is a 1- 2 month contract for a Technical Support Specialist with Fluke AriMagnet software experience and experience in the wireless and telecom industries. This is a fast paced office where you will provide technical desk support to Fast-paced office environment supporting engineering ...
Associated Credit Union is a $1.3 billion dollar credit union located in the Norcross area. We are currently seeking an entry level help desk technician to join our IT department. This position will be responsible for answering help desk calls from end users inside of the organization and entering trouble tickets into our ticketing system. This position will also be responsible for troubleshooting...
This position is located in our GA, Ft Gordon facility Lead Help Desk Technician Ft. Gordon, GA TS/SCI Clearance Required Capable of providing Tier I and basic Tier II support to customers with hardware, software, and application problems. Can work through all types Tier II issues with telephone assist. Capable of running an entire remote site by themselves with demanding customers in austere ...
Position Description: The Desktop Support Technician is responsible for providing day to day professional desktop support. This may include but are not limited to the following: installing, diagnosing, repairing, maintaining and upgrading all PC hardware and equipment to ensure optimal workstation performance; troubleshoot problem areas (in person, by telephone, via email, or remote access) in a ...
Cambridge International Systems, Inc. Cambridge designs, implements, and operates communication solutions across the United States and around the world. Cambridge creates solutions and provides services in: Network Design/Operation; RF Engineering; Satellite Communications; Surveillance and IFF Systems; Data Fusion and Intel Support; and Telephony and Transmission. Cambridge is committed to provi...
Century Solutions Group, Inc. is an IT Solutions company providing information technology support and solutions to a wide variety of clients.We are seeking to add a highly qualified individual to our staff as Helpdesk Engineer in our Tyrone, GA office. The ideal candidate will provide excellent support to clients to ensure stable and reliable operation of their systems. This will include providin...
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Customer Service Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Georgia
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Collects information about problem and leads user through diagnostic procedures to determine source of error.
Accommodates client disabilities by recommending devices and techniques.
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