Helpdesk Jobs in Illinois
Sikich, LLP Position: Helpdesk Support, Level I Service Area: IT Location: Springfield, IL Office Job Description: Provides first level support to end users in person and remotely via telephone or remote support session Troubleshoot and resolve technical problems relating to hardware, software, printers, phones and other computer related equipment PC (laptop and desktop) and work area setups Docum...
All Covered, a division of Konica Minolta, is focused on enabling the success of small and medium-sized businesses through the effective use and management of technology. The company is the US industry leader in the provision of IT Services for companies with between 10 and 100 employees. Our company serves 37 of the top 100 cities in the US and has thousands of clients across every major industry...
Swiss Post Solutions offers a robust selection of outsourcing, administrative, and business services, delivered by people who are passionate about their purpose, excited about what they do, and committed to our clients' success. For more than 30 years, America's leading companies have discovered they can better compete and win by outsourcing key support functions while giving accomplished and effe...
Position Description: This position description provides the minimum job requirements as additional duties may be assigned by supervisors. The requirements listed are the minimum levels of knowledge, skills and/or abilities to qualify for the position. This job description is not a contract and does not change the employment “at will” relationship. FTD reserves its right to amend the job descripti...
The Oracle Administrator will have responsibility for installing, creating, deploying, optimizing, maintaining, and supporting Oracle CRM and BI Applications and Databases. Provide optimal Integration support between various Oracle and non Oracle Applications using Oracle SOA suite / Fusion middleware and administer SOA. Provide DBA support for all Oracle Enterprise Applications related projects....
Modis is currently seeking a Senior-level / Executive Desktop Support Consultant for a long-term contract job opportunity with our Fortune 100 client in the Oakbrook area. The work hours for this position are Monday – Friday, 8 am – 5pm, with minimal overtime expected. Hourly rates range from $18 - $24 / hour on a W2 basis and include an option for benefits through Modis. Candidates MUST have an A...
Job Summary: â€¢ Direct support for all first calls to the IOps team from Users, Systems Administrators, Helpdesk, and NOC; â€¢ Monitor the Team mailbox for new requests; â€¢ Monitoring of all system Alerts, Backups and Security Logs; â€¢ Strong working knowledge of TCP/IP; â€¢ 5+ years of Information Technology (IT) experience supporting Enterprise Class Servers in a heterogeneous environment; â€...
We currently have an immediate requirement for a Java Engineer in San Francisco, CA or New York, NY. This is a PERMANENT position. Job Description: · Company is seeking a Java Engineer for its San Francisco, CA or New York, NY office, who will be responsible for the design and development of new modules and enhancements, as well as maintenance of existing components of the large scale software pro...
Information Technology (IT) Specialist Heartland Community Health Clinic provides accessible, high quality, comprehensive primary health care services for the medically underserved, regardless of the ability to pay, and conducts high quality programs in health professions education through collaborative community partnerships. We are a fast growing primary health care clinic and are currently look...
Electronic Health Records (EHR) Specialist Heartland Community Health Clinic provides accessible, high quality, comprehensive primary health care services for the medically underserved, regardless of the ability to pay, and conducts high quality programs in health professions education through collaborative community partnerships. We are a fast growing primary health care clinic and are currently...
Job Summary / Overview (Statement of Accountability): The Associate Systems Support Specialist is responsible for installing and supporting standard and nonstandard desktop hardware and software technology (PCs, printers, software, etc.). This position coordinates television studio operations, PC moves, new PC setups, and creating support documentation. Additional responsibilities include support...
WHO IS OUR CLIENT Our client is a global manufacturing company who is a market leader in their industry with their recession-proof products. This organization truly cares about its people; they have a track record of excellent bonuses, internal promotions and almost no turn over. This is a heavenly place of employment for all IT professionals, with cutting edge enterprise technology and experience...
Job Responsibilities and Requirements: This Position is responsible for product management of technology services within Colleague Services Desktop support. This person is accountable for patch management, software packaging and deployment. This role is Key to the overall colleague Experience and quality of service for the portfolio of services. This individual will work close to both the business...
Job Description: Partner with sales to provide Pre-Sales technical support to current and potential commercial customers. Pre-qualify potential customers. Support the Sales organization to provide technical support and product demonstrations. Contribute to business growth through solutions-focused sales to new and existing customers. Develop credible and high-integrity relationships with customers...
IT Security and Systems Engineer Mission The IT Security and Systems Engineer supports the IT Security Manager in ensuring that VASCO’s corporate network as well as (external) services are secure for external (cyber-) attacks and leakage of information to the outside world. He/she works also as desk-site support for the VASCO’s corporate headquarter in Oakbrook Terrace and worldwide helpdesk engin...
Help Desk Support Analyst National Surgical Hospitals Chicago, IL National Surgical Hospitals, a rapidly growing surgical hospital company headquartered in downtown Chicago, is seeking a Help Desk Support Analyst with Meditech experience. Responsibilities Include: Monitoring and responding to calls on the NSH Help Desk in a courteous, professional manner; Facilitating issue resolution, providing a...
Desktop Technical Phone IT Support Chicago, Il (downtown) $14/hr Busy IT team now in need of an enthusiastic and service oriented individual to join them. Acting as point of contact for all software and hardware fault calls, you will manage and prioritize technical support, providing helpdesk and desktop support for users. An ability to diagnose technical and configuration issues in a 90% Windows...
JOB SUMMARY: Develop and tune SAP applications from business process oriented perspective. Results oriented individual who works with the SAP user team, after implementation and is responsible for SAP various modules. Primary Objectives: Maintains documentation and design specifications for all projects worked on. Plans and executes new SAP projects. Identifies areas within the company with ineffi...
Role and Responsibilities (Other Duties may be assigned): This position involves resolving end user issues that arise on the collection floor and in the support areas. This is the first level of support provided to users. Tasks are assigned via helpdesk software. · Troubleshoot PC hardware and software issues. · Install printers and support printer issues. · Assist with basic client connectivity i...
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Why i sound uninterested when taking phone calls?
Im a first timer for it helpdesk job and their feedbacks were always like i sound uninterested or even not confident even in deep inside i really want to help them. Can you help me with this?how can i...
Advice? I start a new IT helpdesk job in the city tomorrow. I'm scared even though it usually goes w...
I'm qualified for the position as far as tertiary education goes. I haven't had extensive experience with problem-solving-via-the-phone helpdesk, I'm not really good with phone conversations. I'm drea...
How can I get into an IT job or field?
I have some computer experience. Basically I know almost everything about windows OS. I know some web design, and I'm good with electronics. I am not quite an expert with MS Office, but I have a go...
Why do atheists pretend to be scientists on the internet?
While in reality they're only doing some helpdesk jobs.
What are some good jobs that involve intuitive reasoning and interaction with people?
The only thing that comes to my mind are computer helpdesk jobs or social work. If you can think of specific starter jobs you've had please list them as well. Thanks or good starter jobs for empaths
Customer Service Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Illinois
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Improves system performance by identifying problems; recommending changes.
Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.
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