Helpdesk Jobs in Iowa


10 Iowa Helpdesk jobs found on Monster.

Jobs 1 to 10 of 10
Economy Forms Corp Des Moines, IA, 50301
EFCO Corp. currently seeks a Helpdesk Coordinator at our Corporate Headquarters in Des Moines, IA. Under general supervision, this position p rovides support to EFCO employees around the world on a variety of information systems issues, builds and maintains a positive customer service relationship with end users, works with other IT team members as necessary to ensure timely resolution of support...
ESP International Cedar Rapids, IA, 52402
Job purpose The HelpDesk Technician is responsible for Help Desk support for end users in office, manufacturing and warehousing environments. Responsibilities include receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when appropriate and necessary. The Help Desk Technician identifies, researches, and resolves computer, network, and applica...
Requirements: Four year degree in Computer Science or related field and/or equivalent training and/or experience; 7 years experience in design, analysis and implementation of products and systems; expert knowledge of programming languages and/or databases and/or commercial software; demonstrated experience providing creative technical leadership and making difficult decisions. Lead products throu...
Viisage Technology, Inc. Des Moines, IA, 50301
The Call Center Technician – Production Helpdesk I will work in our Customer Care Center (CCC). The MorphoTrust CCC provides Tier-1 and Tier-2 technical support services to the caller as appropriate to attempt to resolve customer technical support issues either over the phone (by talking caller through troubleshooting steps or other processes to investigate and resolve), or through Remote Connect ...
Heartland Financial USA Dubuque, IA, 52002
Information Services Internship Who We Are: The Information Services Department provides support for Heartland Financial and member banks: data communications, midrange computer operations, Helpdesk support, security administration, enterprise/departmental application implementation, etc What You’ll Do: This position will include assisting in building incoming PC’s, moving documentation, assisting...
Returning Applicant Login Technical Lead (Java) Position Code 14-1660 Position Schedule Full Time Employee Location West Des Moines, IA Position Summary: This position is responsible for serving as a lead technical consultant for projects of a diverse scope. The incumbent will perform leadership responsibilities and set technical direction for other programming staff. Coordinate requirements...
IT Support Specialists supports the Workiva mission and objectives by ensuring that all employees are equipped with the relevant, functional equipment and software necessary to succeed in their roles. This position works with employees across all levels of Workiva and delivers customer support services in a timely and efficient manner. This position provides help desk and end point support to empl...
Wellmark Blue Cross & Blue Shield Des Moines, IA, 50301
Job Summary: Are you a recent graduate or current student interested in a career in IT? We are looking for someone to provide phone and email support to Wellmark Employees. You will have the opportunity to gain IT experience by troubleshooting personal computing platforms, hardware, software, mobile devices and virtual environments (Citrix). This is a temporary position (less than 6 months). The...
GENERAL RESPONSIBILITIES: The System Administrator’s role is to oversee the company’s Microsoft related systems, including the Active Directory Domain. Oversight for all Microsoft platform related hardware and software management, including maintenance cycles, patch management, and backup schedules. Perform Tier III functions to Mediacom Help Desk. Serve as Technical Lead on project teams. SPECI...
Rockwell Collins Cedar Rapids, IA
Database Administrator-HOU00000088 Description At Rockwell Collins, it’s our people who make the difference and are the backbone of our technologies. Employing some of the most talented, dedicated people on the planet is not by chance. People from all over the globe choose Rockwell Collins as the cornerstone of their careers, helping create and deliver communications, integration, and engineerin...

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Customer Service Career Tools

Help Desk Analyst


$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Iowa
(951 Respondents)
Source: Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
High School
(637 Respondents)
Source: Careerbenchmarking Tool

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