Helpdesk Jobs in Iowa

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2 Iowa Helpdesk jobs found on Monster.

Jobs 1 to 2 of 2
This position is located in our IA, West Des Moines facility Responsible for leading a team of Help Desk Technicians. Specific duties include: • Provides leadership for a technical helpdesk with the ability to manage a small team. • Ensures staff coverage, training, and consistency across the helpdesk. • Provides input to management regarding performance of help desk team members. • Establis...
This position is located in our IA, West Des Moines facility Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. 1. Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems. 2. Installs, configures, and upgrades computer hardware and software. 3. Provides end-...

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Customer Service Career Tools

Help Desk Analyst

Salaries

$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Iowa
(949 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
36.7%
Some College Coursework Completed
22.7%
Associates
20.5%
Certification
7.4%
Master's
4.4%
High School
4.1%
Vocational
3.3%
(635 Respondents)
Source: Monster.com Careerbenchmarking Tool

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