Helpdesk Jobs in Maryland
Chesapeake System Solutions, Inc., based in Owings Mills, Maryland is a software industry leader in automated reconciliation, treasury workstation, account analysis, and compliance solutions. Chesapeake’s growing success evolves from its powerful combination of customer and industry-driven software, personalized customer services and advanced technology. Chesapeake’s internal network consists of p...
Job Description UIC Technical Services (UICTS) and its Bowhead family of companies are an Alaska Native Corporation owned by Ukpeaġvik Iñupiat Corporation (UIC) of Barrow, Alaska. UICTS/Bowhead provides innovative business solutions while delivering top quality customer support. Headquartered in Alexandria, VA, we are a fast-growing, multi-million-dollar corporation recognized as one of the top 25...
Infojini, Inc is looking for Lead Microsoft SharePoint Help Desk Technician for one of its Client based in Rockville, MD for 12+ months Contract position Please feel free to send this to any of your friends. We offer a referral bonus of upto $2000 for all referrals on hire Job details mentioned below- Job Title: Lead Microsoft SharePoint Help Desk Technician Location: Rockville, MD Duration: 12+ m...
Responsible for installation and maintenance of less complex hardware/software systems and supporting smaller user groups. Provides ongoing support of the standard hardware/software needs of the company. Provides basic one-on-one training to user community. Impact is on a defined area, function or process. Responsible for single application or part of an application. 2-4 years of relevant experien...
The Team Lead Technician (TLT) will demonstrate proficiency in supporting the client onsite. The TLT is responsible for the management of the onsite team. The TLT will provide leadership and assistance to ensure that all contracted services are operating at optimal levels per the service level agreements (SLA’s) as well as to ensure customer satisfaction. The TLT will work to strengthen the busine...
BlueNovo is a premier national provider of healthcare technology services. We are the trusted partner to the nation’s leading hospitals, community healthcare organizations, physician groups & associations, and government health agencies. We help healthcare organizations improve quality, productivity, and competitiveness to meet and exceed their strategic goals. With a comprehensive suite of adviso...
Information Systems Assistant Volunteers of America Chesapeake Salary Unspecified Volunteers of America Chesapeake, Inc. founded in 1896 in Baltimore, is the locally chartered affiliate of Volunteers of America, Inc., one of the nations largest and most comprehensive human services organizations. Volunteers of America Chesapeake accomplishes its spiritually based mission by serving over 10,000 peo...
This candidate will be responsible for providing overall maintenance and helpdesk support of the clients OnBase platform. The candidate will spend 80% of his/her day learning the application and all of its functionality, then 20% of the time will provide helpdesk support to other end users. The candidate will ensure the proper performance of the application and help troubleshoot any issues that ar...
We are seeking two individuals with at least 1 year of PRISM experience. One person can be a pure Helpdesk person, with at least 1 year of PRISM helpdesk, and the other person will be a Jack (or Jill) of all trades, doing things like User and Administrative Documentation, writing administrative policies, assisting in training staff on PRISM, providing monthly status reports, and filling in on the...
Help Desk Technician Specifications: Location: Baltimore, MD Education: High School Diploma Experience: 2+ years Citizenship: U.S. Citizenship is required Additional: All applicants will be required to submit a background investigation application prior to beginning work and must be able to pass a suitability check. Project Summary: T-Rex Corporation is currently seeking a Helpdesk Technician to s...
Description Position Description The employee will perform a variety of training, outreach, requirements management, and helpdesk tasks in support of an exciting and dynamic mission. The Trainer/System Engineer will lead customer outreach efforts, perform product demonstrations, and gather requirements to enhance and extend product capabilities. The Trainer will also prepare formal training materi...
Baltimore Aircoil Company Jessup, MD, 20794
Baltimore Aircoil Company is recognized as the world’s largest manufacturer of evaporative cooling, thermal storage, and heat transfer equipment. BAC products are sold to the commercial building market as components for air conditioning systems, to the food industry for air conditioning and refrigeration applications, and to a broad range of industries for process and power installations equipment...
Network Operation Center Manager The University of Maryland, College Park, Information Technology, has an exciting opportunity for an experienced Network Operation Center Manager. This position is responsible for monitoring and managing the health of the University's data, voice, video and wireless networks to meet critical service level agreement (SLA) requirements for students, faculty and staff...
SONA Networks is seeking Configuration Management Analyst to join our team of qualified, diverse individuals in defining the future. This position will be located in New Carrollton, MD. The qualified applicant will become part of a team supporting Enterprise Configuration Management and Processing Validation. Roles and Responsibilities: • Support version control activities on the IBM mainframes. U...
We are looking for a Windows Helpdesk Support candidates for the following shift: Saturday & Sunday; 12:00 AM – 8:00 AM (Midnight Shift) These long term part-time positions are with a new contract located at Ft. Meade, MD. A Top Secret SCI clearance is required. The compensation for both shifts is $20.00/hr. The start date is ASAP....
Our client, located near the Hunt Valley are, is look for a Professional Services Project Coordinator. The company is transitioning to professional services with their clients and looking to expand their team. Major Goals and Responsibilities: The Project Coordinator is responsible for the successful delivery of project and support initiatives in accordance with the companies standard methods of o...
Modis is seeking a Contract to hire Network and Computer Systems Administrator for a client in the Cockeysville area. Top two things we are looking for in this role technically: •Solid networking experience (at least 2-3 years), ability to configure a switch by themselves, network a device by themselves, worked with VPN Tunnel and understand it, have they dealt with port trunking (cisco switches)...
xG Health Solutions is a rapidly growing health care solutions company headquartered in Columbia, Maryland. xG Health’s mission is to help health systems and others committed to high quality, value-based care succeed under risk-based payment arrangements. Our volume-to-value roadmap, care design and delivery, population health analytics, and financial optimization services are powered by Geisinger...
SENIOR PROGRAM ANALYST &PROGRAM MANAGER WITH DIRECT MANAGEMENT & INTEGRATED PROGRAM TEAM EXPERIENCE WITH DEVELOPMENT, ACQUISTION, AND LIFE CYCLE SUSTAINMENT OF COMPLEX SYSTEMS 10 years of experience in support of planning, coordinating, and directing the activities of administrative, program control, and technical personnel involved in providing services in fulfillment of the contract. Experience...
Global Data Consultants (GDC)is a dynamic and innovative full service IT Solutions Company with expertise in the areas of Application Development, Networking and Infrastructure, Outsourced Solutions and IT Staff Augmentation. We are constantly in search of top talent to join our team of professionals. As an award winning, fast-growing company, GDC offers exceptional career opportunities both on ou...
Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
Upload your resume and let employers find you!
It's that simple!
Customer Service Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Maryland
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.
Participates in development of client training programs by identifying learning issues; recommending instructional language.
Popular Helpdesk Articles
Customer Service Resume Tips
When it comes to creating a resume that gets results, these tips can help you be your own best customer service provider.