Helpdesk Jobs in Maryland

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188 Maryland Helpdesk jobs found on Monster.

Jobs 1 to 20 of 188
SRA International, Inc ROCKVILLE, MD
Job Description: Job Summary: Provides user support and customer service on company supported computer applications and platforms. Troubleshoots problems and advises on the appropriate action. Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. Tracks all issues to closure. Creates weekly help desk statistics report. Required: 5...
SRA International Rockville, MD, 20850
Job Description: Job Summary: Provides user support and customer service on company supported computer applications and platforms. Troubleshoots problems and advises on the appropriate action. Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. Tracks all issues to closure. Creates weekly help desk statistics report. Required: 5...
Job Description UIC Technical Services (UICTS) and its Bowhead family of companies are an Alaska Native Corporation owned by Ukpeaġvik Iñupiat Corporation (UIC) of Barrow, Alaska. UICTS/Bowhead provides innovative business solutions while delivering top quality customer support. Headquartered in Alexandria, VA, we are a fast-growing, multi-million-dollar corporation recognized as one of the top 2...
Koniag Technology Solutions (KTS) is looking for a full time Help Desk Specialist. This is a direct full time position with our company working at our customer’s site in Baltimore MD. This position has rotating shifts. This position is considered to be an Essential/Mission Critical position. That means you are expected to report for or remain at work even in inclement weather conditions. Employe...
Description: Position Description: Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely a...
GP Strategies Corporation is a global performance improvement solutions provider of training, eLearning solutions, management consulting, and engineering services. We are publicly traded (GPX on the NYSE) and partner with a client list that includes one third of Fortune 500 companies. GP Strategies employs more than 3,000 professionals worldwide and has been named one of Fortune Magazine’s top “10...
Koniag Technology Solutions (KTS) is looking for a full time Help Desk/Call Center Specialist for our Baltimore MD location. This is a direct full time position with our company working at our customer’s site. The shift for this position is Monday-Friday 10am-6:30pm (to include a ½ hr non-billable meal break. This position is considered to be an Essential/Mission Critical position. That means you...
Experis is currently seeking a Secret cleared Tier II Clinical Helpdesk Engineer for our client in Bethesda, Maryland. This is a temporary to permanent opportunity. The Secret cleared Helpdesk Engineer will be responsible for performing tasks in a structured team environment. Job Summary: Ability to assist in the use of hardware, servers, printers, business software and operating systems. Abili...
Ref ID: 04540-116498Classification: Help Desk/Tech Support IICompensation: DOEWe're looking for a motivated and energetic individual to provide hands on Desktop Support in a professional environment. This role requires someone that has a attitude who takes initiative has an outgoing and approachable personality. Desktop Support Responsibilities: -Serve as the initial contact for all support reques...
Lockheed Martin Bethesda, MD
Lockheed Martin is looking for a Network Administrator II/Help Desk Technician in Afghanistan. The Network Administrator II/Help Desk Technician works side-by-side with military personnel providing communications Help Desk support for deployed network users. The main function of this position is to provide network user support to network users and systems administration support to network equipmen...
Quadrant, Inc. has an immediate need for a Lead Sharepoint Helpdesk Technician to support client in Rockville, MD HOURS: (Monday - Friday) _core business hours MUST: Sharepoint Application support professional 4 Plus years of related technical or help desk experience with Sharepoint Experience Providing Tier I/II help desk support for federal community of SharePoint users and developers Adm...
Robert Half Rockville, MD
Salary DOE Description We're looking for a motivated and energetic individual to provide hands on Desktop Support in a professional environment. This role requires someone that has a attitude who takes initiative has an outgoing and approachable personality. Desktop Support Responsibilities: -Serve as the initial contact for all support requests via phone and email. -Create tickets for assig...
At Genius Pool - we know people are the key to successful organizations, so we have concentrated on getting people down to a Science. Apply now to join an ever increasing pool of top tier talent at our client organizations Our Client is seeking an IT Associate to work out of their Rockville, MD location. This role is critical to the company's continued success. In this role the successful candid...
Job Description Lockheed Martin is looking for a Network Administrator II/Help Desk Technician in Afghanistan. The Network Administrator II/Help Desk Technician works side-by-side with military personnel providing communications Help Desk support for deployed network users. The main function of this position is to provide network user support to network users and systems administration support to...
Lockheed Martin Corporation Bethesda, MD, 20813
Lockheed Martin is looking for a Network Administrator II/Help Desk Technician in Afghanistan. The Network Administrator II/Help Desk Technician works side-by-side with military personnel providing communications Help Desk support for deployed network users. The main function of this position is to provide network user support to network users and systems administration support to network equipmen...
Marten Transport Annapolis Junction, MD
Provides local and remote IT support for maintenance and support of laptops/desktops and client-supported applications. Interfaces with end users to handle tasks of a routine nature, such as researching and answering questions concerning system function and usage, researching modifications to existing programs.*Required Skills and Education*High School Degree and two years of experience with Windo...
Marten Transport Annapolis Junction, MD
Provides local and remote IT support for maintenance and support of laptops/desktops and client-supported applications. Interfaces with end users to handle tasks of a routine nature, such as researching and answering questions concerning system function and usage, researching modifications to existing programs.*Required Skills and Education*High School Degree and six years of experience. In additi...
Job details mentioned below- Title: Helpdesk Support with Sharepoint Exp Duration: 1 year Location: Rockville,MD Mode of Interview: Face to Face Responsibilities: · Provide Tier I/II help desk support for federal community of SharePoint users and developers · Submit approximately 50 tickets per week to Rational ticketing system, track progress and generate weekly ticket metrics for delivera...
Strativia is seeking a Helpdesk Specialist (tier 2/3). Duties & Responsibilities: Provide end-user help-desk services, logs, receives and tracks trouble tickets. Assigns tickets to technical specialist(s), ensures ticket(s) resolution, and closeout with customer(s) and system. Provides telephone support to end-user community on hardware, software, and network related problems, questions, and u...
Job Summary: Ability to assist in the use of hardware, servers, printers, business software and operating systems. Ability to resolve general hardware and software problems with customers having little or no background in computers. Ability to conduct component level diagnostics. Ability to maintain documentation for procedures and processes, as well as, maintenance logs and equipment database...

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Customer Service Career Tools

Help Desk Analyst

Salaries

$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Maryland
(951 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
36.7%
Some College Coursework Completed
22.8%
Associates
20.4%
Certification
7.4%
Master's
4.4%
High School
4.1%
Vocational
3.3%
(637 Respondents)
Source: Monster.com Careerbenchmarking Tool

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