Helpdesk Jobs in Maryland

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3 Maryland Helpdesk jobs found on Monster.

Jobs 1 to 3 of 3
Provide Tier 1 and 2 support to end users of a custom, web-based business system via email, phone, and in-person. Monitor help desk ticket activity, assign issues to others as needed, and ensure timely close out of tickets. Advise management and development team on user issues and help-desk trends. Execute test cases/procedures, report findings, and verify that discrepancies are resolved. Plan and...
Help Desk Technician Specifications: Location: Baltimore, MD Education: High School Diploma Experience: 2+ years Citizenship: U.S. Citizenship is required Additional: All applicants will be required to submit a background investigation application prior to beginning work and must be able to pass a suitability check. Project Summary: T-Rex Corporation is currently seeking a Helpdesk Technic...
Help Desk Technician, Lead Location: College Park, MD Education: Bachelor’s Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience Experience Required: 1-3+ years of directly related experience supporting help desk operations. Citizenship Requirements: U.S. Citizenship required Additional Requirements: All...

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Customer Service Career Tools

Help Desk Analyst

Salaries

$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Maryland
(949 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
36.7%
Some College Coursework Completed
22.7%
Associates
20.5%
Certification
7.4%
Master's
4.4%
High School
4.1%
Vocational
3.3%
(635 Respondents)
Source: Monster.com Careerbenchmarking Tool

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