Helpdesk Jobs in Maryland

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143 Maryland Helpdesk jobs found on Monster.

Jobs 1 to 20 of 143
SRA International, Inc ROCKVILLE, MD
Job Description: Job Summary: Provides user support and customer service on company supported computer applications and platforms. Troubleshoots problems and advises on the appropriate action. Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. Tracks all issues to closure. Creates weekly help desk statistics report. Required: 5...
SRA International Rockville, MD, 20850
Job Description: Job Summary: Provides user support and customer service on company supported computer applications and platforms. Troubleshoots problems and advises on the appropriate action. Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. Tracks all issues to closure. Creates weekly help desk statistics report. Required: 5...
Job Description UIC Technical Services (UICTS) and its Bowhead family of companies are an Alaska Native Corporation owned by Ukpeaġvik Iñupiat Corporation (UIC) of Barrow, Alaska. UICTS/Bowhead provides innovative business solutions while delivering top quality customer support. Headquartered in Alexandria, VA, we are a fast-growing, multi-million-dollar corporation recognized as one of the top 2...
Description: Position Description: Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely a...
Helpdesk Analyst (Job Number:608985) Description: The National Security Sector of Leidos (formerly SAIC) has a career opportunity for an O&M Helpdesk Analyst with an active TS/SCI with Polygraph Clearance in Annapolis Junction, MD. JOB SUMMARY: The O&M Helpdesk Analyst will be responsible for monitoring test infrastructure systems, applications, and processes and ensuring that all issues are i...
At Genius Pool - we know people are the key to successful organizations, so we have concentrated on getting people down to a Science. Apply now to join an ever increasing pool of top tier talent at our client organizations Our Client is seeking an IT Associate to work out of their Rockville, MD location. This role is critical to the company's continued success. In this role the successful candid...
Job Description Lockheed Martin is looking for a Network Administrator II/Help Desk Technician in Afghanistan. The Network Administrator II/Help Desk Technician works side-by-side with military personnel providing communications Help Desk support for deployed network users. The main function of this position is to provide network user support to network users and systems administration support to...
Helpdesk Specialist (Journeyman) (Job Number:607700) Description: The Surveillance and Reconnaissance Group of Leidos is seeking a talented Helpdesk Specialist for our Aberdeen MD location. Candidate will provide Helpdesk and user support for the HPCMP at the Army Research Lab (ARL) DoD Supercomputing Resource Center (DSRC) in Aberdeen MD. The incumbent will support the Help Desk function by co...
Computer Systems Analyst - Helpdesk (Job Number:609037) Description: Leidos’ Integrated Systems Group has career openings for Computer Systems Analysts in Aberdeen, MD. POSITION/PROGRAM SUMMARY: Leidos is looking to support our Army customer by providing 24/7 on-call help desk support to the Soldier worldwide for garrison, exercise, and contingency mission operations. Successful candidates wit...
Emergent BioSolutions Baltimore, MD, 21203
•Act as a technical resource in assisting users to resolve problems with equipment and data and staffs a centralized help desk to facilitate exchange of information and advice. Will use work order tracking software to assist in problem resolution, tracking, trending and work order follow-up, and arrange for repair of equipment as required including warranty repairs. •Troubleshoot problems and ser...
Lockheed Martin Bethesda, MD
Lockheed Martin is looking for a Network Administrator II/Help Desk Technician in Afghanistan. The Network Administrator II/Help Desk Technician works side-by-side with military personnel providing communications Help Desk support for deployed network users. The main function of this position is to provide network user support to network users and systems administration support to network equipmen...
Lockheed Martin Corporation Bethesda, MD, 20813
Lockheed Martin is looking for a Network Administrator II/Help Desk Technician in Afghanistan. The Network Administrator II/Help Desk Technician works side-by-side with military personnel providing communications Help Desk support for deployed network users. The main function of this position is to provide network user support to network users and systems administration support to network equipmen...
Deloitte & Touche L.L.P. Bethesda, MD, 20813
Deloitte Consulting LLP Deloitte Consulting LLP is one of the world's leading management consulting firms for executable strategy, operations, technology, and human capital advisory services. The consulting practice is built around integrated core capabilities - people, process and technology and industry expertise - the capabilities needed to help clients to tackle their most complex challenges ...
UnitedHealth Group Inc. Elkridge, MD
Position Description: Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. T...
Jacobs Technology Inc. Silver Spring, MD, 20901
Overview: Jacobs Information Solutions Group (ISG) is a respected provider of IT-based services that reliably meets the needs of its government clients. With core competencies in information security, network engineering, enterprise architecture, and net-centric operations, Information Solutions Group provides mission-oriented services to the Department of Defense, Federal Civilian, and state and...
Ukpeagvik Inupiat Corporation Frederick, MD, 21705
UIC Technical Services (UICTS) and its Bowhead family of companies are an Alaska Native Corporation owned by Ukpeaġvik Iñupiat Corporation (UIC) of Barrow, Alaska. UICTS/Bowhead provides innovative business solutions while delivering top quality customer support. Headquartered in Alexandria, VA, we are a fast-growing, multi-million-dollar corporation recognized as one of the top 25 8(a) companies ...
Sinclair Broadcast Group Hunt Valley, MD, 21031
Make your mark in Broadcasting. Sinclair Broadcast Group, Inc is one of the largest and most diversified television broadcasting companies in the nation, programming 167 stations located in 77 geographically diverse markets after pending transactions. Our success is the result of extraordinary employees and an exemplary management team who believes in a vision and is dedicated to making Sinclair B...
BlueNovo is a premier national provider of healthcare technology services. We are the trusted partner to the nation’s leading hospitals, community healthcare organizations, physician groups & associations, and government health agencies. We help healthcare organizations improve quality, productivity, and competitiveness to meet and exceed their strategic goals. With a comprehensive suite of advi...
CRW One Group, an Information Technology federal contractor, based in Mount Airy, Maryland is searching for a Part Time IT Specialist, with the potential to move to Full Time, to work on various projects as needed in the Greater Maryland, Northern Virginia, and Washington, DC metropolitan area. Clients include federal as well as commercial based companies. DUTIES: · User Support: Help Desk user ...
Description: Position Description: The Security Administrator will be responsible for assisting with the processing of new linguist candidates and periodic reinvestigations including maintaining interpreter records to ensure contract compliance. More specifically, the responsibilities for this position are: Coordinates all aspects of the qualification process to help onboard interpreter candida...

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Customer Service Career Tools

Help Desk Analyst

Salaries

$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Maryland
(951 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
36.7%
Some College Coursework Completed
22.8%
Associates
20.4%
Certification
7.4%
Master's
4.4%
High School
4.1%
Vocational
3.3%
(637 Respondents)
Source: Monster.com Careerbenchmarking Tool

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