Maryland
Helpdesk Jobs in Maryland
29 Maryland Helpdesk jobs found on Monster.
Avaya Government Solutions (AvayaGov) is a trusted partner for governments to support the livelihood, security and well-being of its citizens. We deliver a comprehensive portfolio of technology and high-end services capable of meeting the demands of the most complex and important systems in the world. AvayaGov engineers, deploys and manages mission-critical solutions for government, including home...
Help Desk Specialist Needed for fast growing Security Systems Company! ASG Security is the 10th largest security system company in the nation and growing. We provide security system sales, installation, maintenance, leasing and monitoring services to both commercial and residential customers in the Mid Atlantic, North Carolina, New England and Texas/OK areas. We are currently looking for a highly...
Company Confidential
Baltimore, MD, 21211
ABOUT US Alliance InfoSystems, LLC is a locally owned single source solutions provider, headquartered in the City of Baltimore. We strive to provide the best solution for reducing IT costs, integrating new solutions, leveraging current systems to reach peak efficiencies and providing assistance in reaching business objectives. Alliance is qualified to meet the dynamic needs of our client base. Our...
Helpdesk Technician I Key Ideas. Key Solutions. Simple strategies that have helped Master Key Consulting grow to become one of Maryland’s largest American Indian owned companies and one of the Federal Government’s largest Government Wide Acquisition Contract suppliers. Founded in 2001 and headquartered in Bethesda, Maryland – Master Key Consulting supports nine (9) federal agencies in eleven (11)...
Help Desk Specialist, Sr. – Tier II Aberdeen Proving Ground Aberdeen, MD & Aldelphi, MD Secret clearance Job Description: The Tier 2 Help Desk will provides telephone, online and in-person technical customer support to resolve software and hardware issues on PC desktop and laptops in a DoD environment. Responsibilities: · Handling incoming work orders, emails, and phone calls for a customer base o...
Catapult Technology is a mid-tier information technology and management consulting firm. As a Catapult team member, we invest in your growth and provide resources you need to do your job better, from a positive work-life environment to a robust professional development program. We join "big company" expertise with "small company" attitude that encourages trust, teamwork, and integrity. We are look...
Specifications: Job ID: Location: Baltimore, MD Education: High School Diploma Experience: 2+ years Citizenship: U.S. Citizenship is required Additional: All applicants will be required to submit a background investigation application prior to beginning work and must be able to pass a suitability check. Job Description: Project Summary: T-Rex Corporation is currently seeking a Helpdesk Technician...
Responsibilities: · Communicate with issuer community via phone on electronic data issues to provide Tier II support relating to all EDI tickets. · Escalates/assigns tickets to different teams according to their expertise. · Implement procedures to ensure that B2B support issues are resolved in a timely and professional manner, and that issues are properly recorded back to our project and issues t...
JOB SUMMARY: Teltek Systems, a family owned and operated technology service firm, is searching for a full time experienced service dispatcher. The eligible candidate will be responsible for triaging inbound calls on Teltek’s helpdesk, assigning them to various technicians and engineers, service escalations, customer service and management of service tickets. Minimum Qualifications Required: For ap...
Connect International (website: www.connectintl.com) , a Mid-Atlantic Top 100 Minority Business Enterprise (MBE), has been a leading provider of Information Technology Services and Solutions. Connect has developed and managed mission-critical and IT solutions for the federal government, state government, and fortune 500 companies. From building enterprise systems, integrating systems, researching...
Who we are and what we do. Chugach Alaska Corporation and subsidiaries Our Mission is to set the standard for first-class business services in the global market. We offer an exciting work environment, competitive compensation and excellent benefits. Chugach is a unique organization, capable of meeting the needs of government and private industries through a long-range program of business planning,...
This position is located in our MD, Ft Detrick facility Responsible for the design and development of voice, video, radio-frequency, and/or data communications networks. 1. Analyzes voice, video, radio-frequency, and/or data communications networks, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites and configuring communication media with con...
Founded in 1989, Sabre Systems, Inc. is a privately-held company headquartered in Warrington, PA with offices nationwide. Sabre is a quality-driven, professional services company that provides Engineering, Program Management, Logistics, Information Technology, Statistical Programs and Software Development solutions to the federal government and commercial clients. We are a company that promotes a...
Position Description Title: Systems Engineer Department: Bethesda Office Reports to: Vice President, IT Positional Summary: The Systems Engineer is primarily responsible for corporate-wide systems and network backups, using enterprise grade hardware and software. Other responsibilities include, but are not limited to, the processing of escalated Helpdesk tickets and requests, maintenance of corpor...
Grunley Construction Company, Inc., a well-established general contractor ranked amongst the "Top 200 Contractors" in ENR, is seeking an experienced Information Technology (IT) Manager for our Rockville, Maryland office. The IT Manager is responsible for: managing a team of 3-4 IT professionals (Systems Administrators, Network Engineers) and an outsourced Helpdesk that provides Tier 1 support; man...
Description: Position Description: As a Jr. Tech Support Analyst you would work as a part of a dynamic team involved with providing technical support and issue resolution to internal and external customers which may include users of all types and skill levels. Responsibilities may also include security access processing, ID tracking, maintenance of reporting logs, password reset assistance, PC har...
Connect International (website: www.connectintl.com) , a Mid-Atlantic Top 100 Minority Business Enterprise (MBE), has been a leading provider of Information Technology Services and Solutions. Connect has developed and managed mission-critical and IT solutions for the federal government, state government, and fortune 500 companies. From building enterprise systems, integrating systems, researching...
Description: Position Description: Serve as secondary point of contact for technical support calls received by phone, e-mail or other method. Provide quality support for employees with high degree of customer satisfaction, technical knowledge and timeliness either by resolving the issue within the IT Support Team or by delegating and coordinating efforts of other Information Technology staff. Prim...
Description: Position Description: As a Jr Tech Support Analyst you would work as a part of a dynamic team involved with providing technical support and issue resolution to internal and external customers which may include users of all types and skill levels. Responsibilities may also include security access processing, ID tracking, maintenance of reporting logs, password reset assistance, PC hard...
Position Description: All Covered, a division of Konica Minolta Business Solutions is focused on enabling the success of small and medium-sized businesses through the effective use and management of technology. The company is the US industry leader in the provision of IT Services for companies with between 10 and 100 employees. Our company serves 37 of the top 100 cities in the US and has thousand...
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Help Desk Analyst
Salaries
$29,120.00 - $58,140.00
Typical Salary for Help Desk Analyst in Maryland
(935 Respondents)
Source: Monster.com Careerbenchmarking Tool
Education / Training
Bachelor's
36.7%
Some College Coursework Completed
22.8%
Associates
20.2%
Certification
7.5%
Master's
4.3%
High School
4.2%
Vocational
3.4%
(624 Respondents)
Source: Monster.com Careerbenchmarking Tool
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©2013 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2013.1.5.22-312