Helpdesk Jobs in Maryland


25 Maryland Helpdesk jobs found on Monster.

Jobs 1 to 20 of 25
The Helpdesk Support Services Analyst will determine strategies to solve hardware and software problems, troubleshoot desktop applications and operating systems such as Windows XP and Windows 7. They will provide Active Directory and local area network support. Required Experience: • Two (2) or more years of experience in troubleshooting desktop applications, troubleshooting of operating systems s...
UIC Technical Services (UICTS) is an Alaska Native holding company owned by Ukpea?vik Iupiat Corporation (UIC). UIC Technical Services is based in Alexandria, VA. UICTS and its Bowhead family of companies provide our government and private sector customers' expertise in areas such as program management, systems engineering/integration, logistics/supply support, software management/development, IT...
We are currently seeking a skilled, customer service focused, IT Helpdesk technician for a long term contractual position. This position offers the chance to work in support of large scale projects and build a good base of experience in IT. The ideal candidate would have a people focused mentality and be excellent IT troubleshooters. Duties: · Handling incoming work orders, emails, and phone calls...
Location: Frederick, MD Federal Hill Consulting is looking for a dynamic, results-driven professional to serve as an Acquisition Support Analyst in support of the Enterprise Acquisition Systems (EAS) office of the Department of Veterans Affairs, which is located in Frederick, MD. We are seeking an accomplished, creative and self-motivated individual who enjoys working within a dynamic growth-orien...
CTI is in search of a Helpdesk/Desktop support person for an established client in downtown Baltimore. Job Summary: The user support specialist provides help desk and user training services to support staff use of the companies systems. Job Responsibilities: Monitor help desk request queues and/or phones when assigned and log and route requests. Provide timely response to user support requests. An...
Rockville, 20852
is seeking a Lead Microsoft SharePoint Help Desk Technician. Responsibilities: Provide Tier II help desk support for about 12-15 tickets per week Support stakeholder personnel Assist with systems monitoring and smoke testing Ensure proper ticket management and resolution using accepted standards and procedures Provide all customer interaction for client support and troubleshoot scenarios with user...
HELP DESK ANALYST (TIER 2) BlueNovo is a premier national provider of healthcare technology services. We are the trusted partner to the nation’s leading hospitals, community healthcare organizations, physician groups & associations, and government health agencies. We help healthcare organizations improve quality, productivity, and competitiveness to meet and exceed their strategic goals. With a co...
Our client, a well-known IT products and services provider, is currently looking to hire an experienced Help Desk Support Representative. The Helpdesk Technician is the primary support contact for IT Professional Services clients. This role will be responsible for the usage and maintenance of the helpdesk issue and change management software. This role will be responsible for utilizing reporting s...
Description Northrop Grumman Information Systems sector is seeking a Help Desk Tier III Technician to join our team of qualified, diverse individuals. This position will be located in the National Capital Area. Put your years of experience into a future of excellence. The qualified applicant will become part of Northrop Grumman's Information Systems group supporting the Walter Reed National Milita...
DESCRIPTION This full time position reports to the Information Systems Manager. Position requires a strong technical background, troubleshooting skills, and the ability to research/implement new solutions as well as ability to support and maintain a Microsoft environment in a fast paced, multi-site manufacturing setting. Improving helpdesk response times, network/data security, and providing bette...
UIC Technical Services (UICTS) is an Alaska Native holding company owned by Ukpea?vik Iupiat Corporation (UIC). UIC Technical Services is based in Alexandria, VA. UICTS and its Bowhead family of companies provide our government and private sector customers' expertise in areas such as program management, systems engineering/integration, logistics/supply support, software management/development, IT...
Company Confidential Baltimore, MD, 21201
Fast growing, Baltimore based firm is looking for a hands-on individual with experience/expertise managing cloud clusters. Amazon Web Services and Rackspace experience is a plus. Job Specifications: Monitor applications in Production using monitoring software and tools Scripting expertise for monitoring Scripting expertise for automating application verifications Respond to Helpdesk tickets based...
Information Assurance Engineer III - Gaithersburg, MD (FedSys)-112967 Johnson Controls is a global multi-industrial company with core businesses in the automotive, building and energy storage industries. Our 170,000 employees create quality products and services to optimize energy and operational efficiencies of buildings, energy storage and interior systems for automobiles. Through our growth str...
ESSENTIAL DUTIES AND RESPONSIBILITIES The Systems Administrator is responsible for deploying and supporting the organization’s server infrastructure hardware and applications, Active Sync with primary responsibility for Lync, UM, VoIP Gateways and E-Faxing. The candidate must be able to balance the responsibilities of working as member of the Systems Operations Team (SysOps) with the timely comple...
Help Desk Technician Job Summary Notre Dame Preparatory School, a Catholic college prep school for girls located in Towson, Maryland, is seeking a candidate for the position of Help Desk Technician. This 12-month position reports to the Director of Information Technology and provides direct technical support to faculty, staff, administration, and students. The applicant is expected to have the ski...
Description Northrop Grumman is seeking a Cyber Systems Engineer 4, Subject Matter Expert (SME) for the Host Based Security System (HBSS) Program. This position will provide product implementation, documentation services, Certification and Accreditation (C&A) assistance services, integration support, and troubleshooting services for the Defense Information Systems Agency (DISA) to aid in the insta...
DRS Technologies, Inc. DRS Technologies is a leading supplier of integrated products, services and support to military forces, intelligence agencies and prime contractors worldwide. Focused on defense technology, we develop, manufacture and support a broad range of systems for mission critical and military sustainment requirements, as well as homeland security. Headquartered in Arlington, VA, the...
THIS POSITION IS A 1099/INDEPENDENT CONTRACTOR REQUIREMENT Job Title: Systems/Network Engineer (1099/Independent Contractor) Location: Aberdeen Proving Grounds, MD Status: 1099/Independent Contractor Minimum Government Security Clearance Required: DoD Secret (active) Company Overview: Universal Solutions International, Inc. (USI), a Defense services and consulting firm, serves clients across the i...
Job Description • Server as member of HHS-ITIO Security Team in a 24x7X365 environment. • Provides escalated, highly complex technical support to customers by investigating and resolving systems-related matters of significance; provides support telephonically and/or electronically • Applies advanced methods, theories and research techniques in the investigation and resolution of complex system req...
POSITION OVERVIEW: The Help Desk Support identifies researches and resolves technical problems while providing prompt, quality assistance to the users. ESSENTIAL DUTIES and RESPONSIBILITIES, includes the following responsibilities, but not limited to: · Provide phone, email and in person support for 700+ users in a multi-site environment. · Create, manage and modify systems for new hires and staff...
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Answers for Helpdesk Jobs

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Which job is better - helpdesk or deskside support?
Hi. I'm currently doing helpdesk at 17.00 dollars an hour. While I have heard and seen hell stories from other people, my contract is pretty laid back. Just get like 4 calls a day, but lots of emai...
Two different job opportunities. Help!!?
I currently have two job offerings in the IT field doing helpdesk. I've been interviewing at two different places. Job A i've been through two interviews and i have my third coming up. Job B i've went...

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Help Desk Analyst


$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Maryland
(943 Respondents)
Source: Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
High School
(631 Respondents)
Source: Careerbenchmarking Tool

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