Helpdesk Jobs in Maryland

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6 Maryland Helpdesk jobs found on Monster.

Jobs 1 to 6 of 6
Provide Tier 1 and 2 support to end users of a custom, web-based business system via email, phone, and in-person. Monitor help desk ticket activity, assign issues to others as needed, and ensure timely close out of tickets. Advise management and development team on user issues and help-desk trends. Execute test cases/procedures, report findings, and verify that discrepancies are resolved. Plan and...
Help Desk Specialist, Intermediate – SEVIS Level 2 Application Services Apply directly at: http://ch.tbe.taleo.net/CH08/ats/careers/requisition.jsp?org=TREXCORP&cws=1&rid=3215 LOCATION: Washington, DC. EDUCATION: Associates Degree in a technical discipline. Three years of Help Desk field experience can be substituted for the degree. EXPERIENCE REQUIRED: 2 - 5 years of directly related experien...
Help Desk Technician, Lead Apply directly at: http://ch.tbe.taleo.net/CH08/ats/careers/requisition.jsp?org=TREXCORP&cws=1&rid=3190 Location: College Park, MD Education: Bachelor’s Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience Experience Required: 1-3+ years of directly related experience supporting...
!!!REQUIRES GOOGLE APPS EXPERIENCE!!!! At a minimum, The Helpdesk Support Personnel working on this contract shall have the following experience: • Minimum of five (5) years of experience working in business IT environments with emphasis on providing IT support to end users. • Minimum of (12) months supporting Google Apps for Government/Business. • Minimum of one (1) year experience developi...
Johns Hopkins Hospital/Health System Baltimore, MD, 21203
Johns Hopkins employs more than 20,000 people annually across our health system. Upon joining Johns Hopkins, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate loca...
Johns Hopkins Hospital/Health System Baltimore, MD, 21203
Johns Hopkins employs more than 20,000 people annually across our health system. Upon joining Johns Hopkins, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate loca...

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Customer Service Career Tools

Help Desk Analyst

Salaries

$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Maryland
(949 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
36.7%
Some College Coursework Completed
22.7%
Associates
20.5%
Certification
7.4%
Master's
4.4%
High School
4.1%
Vocational
3.3%
(635 Respondents)
Source: Monster.com Careerbenchmarking Tool

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