Helpdesk Jobs in Massachusetts


8 Massachusetts Helpdesk jobs found on Monster.

Jobs 1 to 8 of 8
This person will be replacing the current helpdesk administrator who is currently on site as the main point of contact for the helpdesk team. The helpdesk team is responsible for supporting 2,000+ end users with tier 1 issues, taking about 30 tickets/day using Spiceworks ticketing system. This person must be comfortable traveling from site to site to assist users and will be responsible for coordi...
Step 7 Boston, MA
Network Technician Location: Boston, MA Job Description: This position is responsible for ensuring an outstanding level of customer service by providing direct IT support to Bank staff. Primary Responsibilities: • Work within the Bank community to promote excellent customer service, effective response times and provide expert insights into general support issues. Enforce quality of service ...
Bay State Search is a specialized staffing agency which prides itself on developing personal, cost-effective relationships with our clients to better understand their needs, workplace environment and corporate vision. As a smaller firm, our personal approach and talent-selection expertise offer focus and initiative for quick, quality placement results. Candidates searching for a career can expect...
Duties and Responsibilities: Working at the direction of the Assistant Director of IT Infrastructure, the Technical Support Supervisor is responsible for supervising, mentoring, and setting the work priorities of the technical support team, establishing a strong customer service focus, and providing a high level of technical support to all City employees. Additional responsibilities include mainta...
Sales / Customer Service Advisors Immediate starts [ Your browser does not support frames ] We are currently looking for up to 15 enthusiastic people to join our fun and friendly team here in the heart of the City Centre in our sales and marketing division. We believe if you enjoy your environment, you enjoy your role. Key attributes we look for; - Can work as part of a team - Have a passion...
The Contact Centre Ltd Uxbridge, MA
Customer Care/Customer Service Coordinator - an additional role due to business expansion. We are working with a UK Construction Company and House Builder that are expanding the Customer Service team. Whilst candidates with a background working in a similar environment would be great, they are more interested in seeing applicants who have a natural flair for customer service which is proven with...
ReadCube (Labtiva Inc.)ReadCube (Labtiva Inc.) Boston, MA
About this job Job description We: Are a small, dynamic team based in Boston and Zagreb. With ReadCube, we aim to become the premier online resource for finding and working with academic information. Are funded and backed by an industry leader. Have an awesome product. ReadCube started as a research management tool for scientific and academic literature, and has grown to become (what we think...
Title: Custom Framing Specialist Reports To: General Manager Summary The Custom Framing Specialist is responsible for managing our custom framing business, assisting customers with the custom framing process. This position provides ideas and recommendations on ways to best frame artwork and photos. The Custom Framing Specialist is responsible for driving sales and other key performance metrics ...

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Customer Service Career Tools

Help Desk Analyst


$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Massachusetts
(948 Respondents)
Source: Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
High School
(635 Respondents)
Source: Careerbenchmarking Tool

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