Helpdesk Jobs in Massachusetts
A Kforce client is seeking a Senior Helpdesk Technician in Attleboro, Massachusetts (MA). This position will be responsible for advancing the capabilities of company's internal support team in the area related to helpdesk support for both hardware and applications based issue resolution. Responsibilities include: Install new/rebuild existing PCs and configure hardware, peripherals, services, setti...
Position Responsibilities CloudSwitch is a subsidiary of Terremark which is a Verizon company. The CloudSwitch office in Burlington, Massachusetts has been chartered with building a world class software development center to build next generation cloud offerings. The office will scale to 100 employees in 2013. We are looking for a seasoned, hands-on Helpdesk Engineer to handle all IT related funct...
Senior Helpdesk Technician Job Description Position: Senior Helpdesk Technician Term: Permanent Rate: Contingent on Experience Location: Providence/Attleboro Area Industry: Distribution Reports to: IT Operations Manager Travel: Up to 15% Education Requirement: Bachelor’s Degree TriMark USA, Inc. is one of the country’s largest providers of design services, equipment and supplies to the foodservice...
Litle & Co is searching for a dynamic individual to manage our internal helpdesk. You’ll be responsible for managing 2-3 other helpdesk personnel, supporting a Windows desktop environment, and the end user applications that go with it. You’ll need enough technical experience to help your staff support the environment – but most of all you will need to be focused on figuring out what solutions the...
Job Number: 243668 Helpdesk Technical Support Specialist Our client has an immediate need for a Technical Support Specialist. Responsibilities The position will focus on providing exceptional technical phone and remote support, e.g., XP Remote Assistance. Efficient processing of customer calls to the Support Center by logging client problems into the problem management tracking software and escala...
We are looking for a proactive problem-solver with exceptional customer service skills to join our HelpDesk team. Your technical expertise will be put to use providing our 500+ home office employees with the technology support they need to do their jobs. In addition, you’ll also be providing technical recommendations and support to our 1,500+ advisors and their staff regarding any technology they...
Operations Specialist The position of AP Operations Specialist is responsible for performing a variety of tasks of an accounting nature within the Accounts Payable module. This individual will check and verify records, enter a high volume of invoices into Oracle ERP system, preform audits on Travel Expense Reports to ensure compliance with the Travel & Expense Policy and provide coverage for the F...
Position Title:Systems Administrator Job Family:Information Technology Exempt status Location:Roslindale, MA Title of Immediate Position Summary: The SystemsAdministrator will be responsible for deploying, maintaining and monitoring existing Windows server infrastructure. Help management define and implement infrastructure standards. Escalation point for infrastructure/server issues from Helpdesk...
Position Details: Position: Accounts Payable Specialist Location: Weston, MA USA 02493 Duration: 6+ Months Contract The position of AP Operations Specialist is responsible for performing a variety of tasks of an accounting nature within the Accounts Payable module. This individual will check and verify records, enter a high volume of invoices into Oracle ERP system, preform audits on Travel Expens...
Looking for a motivated, highly organized Network Administrator for our Peabody, MA office. The Network Administrator is responsible for assisting with all aspects of the firm’s IT function supporting four companies of Weston & Sampson with 360 employees and in 12 states. The ideal candidate will have the following responsibilities: Administer a mid-sized LAN and assist in the administration of th...
We are looking for a tech-savvy, service-driven, team player to help formulate a training curriculum for Commonwealth internal staff and advisors. Working closely with our product/project managers and technology consultants, you will help ensure that our training platform is organized, dynamic, and relevant. As a technical product training specialist, your responsibilities would include: · Develop...
We are looking for a tech-savvy, service-driven, team player to help formulate a training curriculum for Commonwealth advisors, as well as for internal helpdesk employees. Working closely with our product/project managers, as well as our technology consultants, you will help ensure that our training platform is organized, dynamic, and relevant. As a technology training specialist, your responsibil...
The Joseph M. Smith Community Health Center (www.jmschc.org) is a non-profit organization whose mission is to improve the health and well-being of the communities of Allston, Brighton, Waltham and surrounding areas by providing quality, comprehensive, coordinated care. Seeking an IT Infrastructure and Support Specialist Under the general supervision of the IT Manager and as part of the IT team, yo...
Audio Visual Service Technician Red Thread, the premier provider of office furnishings, audiovisual, architectural, technology and floor covering products and services, is looking for an AVService Technician to perform on-site and in-house technical support on AV systems and components. This position is based out of our Wilmington, MA office location. Ideal Candidate will: · Provide on-site mainte...
Job Description: This person will provide technical support for PetEdge products and services to inbound and outbound sales associates and will support customer satisfaction. This person will be responsible for delivering adult training curriculum as well as be a resource on grooming expertise for customers and associates. This person will provide product technical support call coverage and handle...
Description: Positions in this function conduct and manage outcomes of various reports and studies that include analyzing, reviewing, forecasting, trending, and presenting information for operational and business planning. They support short and long term operational/strategic business activities - by developing, enhancing and maintaining operational information and models. They also develop and i...
When most people say "work hard, play hard," they don't mean at the same time. But we're not most people. We're a little more awesome than that, and we're willing to bet that you are too. At SmartPak, we're serious about supporting healthy horses and happy riders, but we're also serious about having fun. Our serious side has earned us several major awards for growth and innovation, while our "seri...
We are looking for a hard worker with great people skills to join our tech admin team. The ability to troubleshoot issues on the fly and explain technical terms in non-tech-speak is a must. We have a fast-paced, on-your-toes environment; a can-do attitude is a must. As a technology inventory intern, your responsibilities would include: · Imaging PCs, deploying software, and physically setting up t...
Systems Administrator Karmaloop, INC Karmaloop is an online re-seller of name brand underground streetwear & fashion. If you are interested in a challenging new opportunity read on. We are looking for talented professionals for our Systems Administrator role who will join our team and hit the ground running. You will help us optimize the use of computing and communication technology in our highly...
IT Support and Data Management Coordinator Hawaiian shirts to work? Definitely more comfortable than a business suit. And that will be your dress code at Trader Joe's - you're favorite neighborhood grocery store that originated in Southern California and how operates almost 400 stores (and growing) from coast to coast. Who we are looking for. Our IT Support and Data Management Coordinator will wor...
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Answers for Helpdesk Jobs
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Advice? I start a new IT helpdesk job in the city tomorrow. I'm scared even though it usually goes w...
I'm qualified for the position as far as tertiary education goes. I haven't had extensive experience with problem-solving-via-the-phone helpdesk, I'm not really good with phone conversations. I'm drea...
What are some good jobs that involve intuitive reasoning and interaction with people?
The only thing that comes to my mind are computer helpdesk jobs or social work. If you can think of specific starter jobs you've had please list them as well. Thanks
What kinds of job can I get with a comptia a+ certification?
I know it has something to do with IT but other jobs can I look up and/or apply for only with this certification and a high school diploma. By the way I'm 17.
What kind of jobs can i apply for with a associate degree in computer science?
Im looking for job titles and the average salary for these jobs please.... is a associate degree in computer sceince a bad choice?
How can i find an IT helpdesk Job?
I've been looking for an it help desk/support job for a while now, any hints or things i should mention on my cv/covering letter to get the interview? I am studying for the Comptia a+ exam. If y...
Customer Service Career Tools
Help Desk Analyst
$29,120.00 - $58,140.00
Typical Salary for Help Desk Analyst in Massachusetts
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Improves client references by writing and maintaining documentation.
Collects information about problem and leads user through diagnostic procedures to determine source of error.
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