Helpdesk Jobs in Mississippi

Currently, there are no Helpdesk jobs available in Mississippi which match this search. You may wish to explore similar job titles on the Customer Service jobs in Mississippi page or view related jobs below.
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Customer Service Representative manage all levels of service and support to our clients. This client-facing position includes providing telephone customer support to Helpdesk clients, maintaining databases, and providing guidance, training, and education to users. Key Responsibilities Receive inbound calls from Account Management/Helpdesk clients Capture relevant customer information to ensure ...
Deb Shops is seeking a highly motivated full time Level 1 Helpdesk Technician in our corporate office in Philadelphia, PA. The Helpdesk position is highly visible within the company and will have interaction with every department. This individual should be highly organized, detail-oriented, have excellent customer service skills and be a team player. Essential Duties and Responsibilities: Monito...
Adecco is assisting a local client in recruiting for a current Helpdesk Support Representative - Call Center job located in the southern region of Las Vegas. This is for a long-term temporary opportunity. As a Helpdesk Support Representative you will interact with customers via telephone regarding technical issues. If you meet the qualifications listed below please Apply Now! Responsibilities for...
Company: Xcel Office Solutions Job Description: Helpdesk/Desktop Support Xcel Office Solutions is seeking a full-time Helpdesk Professional for its Northwest Oklahoma City office. The purpose of this position is to provide clients end user technical support within their organization’s desktop computing environment. He or she will be responsible for performing hardware and software refreshes and ...
Position Description The Customer Support/Tech Support candidate will be responsible for supporting, training, and implementing our enterprise payment gateway DOLLARS ON THE NET® and corresponding services to a broad customer base in a myriad of industries. A successful candidate must be familiar and experienced in an Application Service Provider (ASP) operating environment and be able to effecti...
Comcast shapes the future at the intersection of media and technology. We create world-class experiences that people love and trust and drive innovation that builds value. We bring millions TV and Internet, entertainment, sports and news, communications and home management, theme parks, television and movies. Comcast brings to life the best of what's to come. Job Summary: Responsible for support...
TECHNICALLY SPEAKING YOU KEEP OUR CUSTOMERS HAPPY You're just the ticket for top-line tech support Comcast products and services are famously fast, technically advanced and truly reliable. So when customers need technical support, they expect solutions that are just as quick, innovative and dependable. In this Helpdesk role, you'll help lead the way in making it happen. As an expert in all of...
Tier 1 Helpdesk - Customer Support Call Center Support Analyst Needed! Location: Lawrenceville, GA 30043 Length: 6 month contract* *Long-term extensions and/or going permanent with the client based on performance! Description: Selected candidates will be responsible for answering calls and assisting clients, customers and peers with product knowledge and inquiries. You will be a part of a ca...
The Helpdesk Administrator (H.D.A)/Call Coordinator (CC)provides front line customer service on Source Support Services (SSS) warranty services via telephone or electronic medium. Locates customer warranty status and assigns to appropriate employee; documents all communications with customers and provides administrative and other support to other departments throughout the organization. Issues not...
JOB RESPONSIBILITIES: This position is for an intermediate level Desktop Technician with knowledge and ability to provide installation, maintenance, troubleshooting, operation and coordination of workstation (non-server) computers and associated IT equipment and applications. The Desktop Technician will be working on a project to refresh computer hardware, upgrading and deploying new Dell laptops...
JOB RESPONSIBILITIES: We are in need of a Tier 2 Help Desk Analyst with strong technical knowledge of hardware, software and networking systems. Individual must be able to work in a high volume, fast pasted team environment. Must have excellent problem solving, communication and interpersonal skills and along with patience and a positive, customer-friendly attitude. Must have a current Secret Cle...
JOB RESPONSIBILITIES: -Must be able to work in a high volume, fast paced team environment. -Must have excellent problem solving, communication, and interpersonal skills and along with patience and a positive, customer-friendly attitude. -Minimum of 1 year experience providing technical support in a call center to customers in a Windows 7 and XP environment. -Minimum of 1 year experience suppor...
JOB RESPONSIBILITIES: We are looking for Helpdesk Support personnel for a newly awarded 5 year contract to support the Naval Medical Hospital Remote Site on the Camp Lejeune Base. All candidates must have experience supporting end users via a ticketing system (Remedy, etc). All candidates MUST HAVE EXPERIENCE working in a FAST PACED ENVIRONMENT and supporting Government or Military end users. Ca...
JOB RESPONSIBILITIES: We are looking for Helpdesk Support personnel for a newly awarded 5 year contract to support the Naval Medical Hospital Remote Site on the Camp Lejeune Base. All candidates must have experience supporting end users via a ticketing system (Remedy, etc). All candidates MUST HAVE EXPERIENCE working in a FAST PACED ENVIRONMENT and supporting Government or Military end users. Ca...
Randstad Technologies Houston, TX
Job Description: Defined as a technician who is responsible for answering customer calls to the IT Help Desk, responding to emails, documenting incident information in Remedy tickets, diagnosing, and resolving the customer incident remotely. The IT Help Desk provides support 24 hours per day, 7 days a week including holidays and must be willing to work any shift. Job Requirements: o Hardware/So...
GFEBS Tier 2 Helpdesk Support (Job Number:405819) Description: JOB DESCRIPTION: Ideal candidate will work with ERP systems and understand of QASP Methodology and ITIL Methodology. Candidate will provide status reporting using MS Project, MS Outlook and other enterprise software as needed. Candidate will categorize and provide continuous feedback on IDOCs, team issues, team risks, team POAM, tick...
The Helpdesk Support Representative takes incoming calls from UPS external customers regarding technical issues. They must ask probing questions to determine the root cause of the issue and locate and follow approved trouble shooting procedures to resolve the problem. Helpdesk Support Representatives are required to record calls in the HDFS (Helpdesk Field Service) system for tracking and monitori...
This is an opening for a Level 1 Help Desk Associate. Helpdesk Associate will work in tandem with the Helpdesk staff to resolve day-to-day internal technical issues for Delivery Agent employees, as well as work on other projects as they arise. Responsibilities Provide on-site and remote support which can include software configuration, hardware configuration (desktops and laptops), operating sys...
Provide Tier 1 and 2 support to end users of a custom, web-based business system via email, phone, and in-person. Monitor help desk ticket activity, assign issues to others as needed, and ensure timely close out of tickets. Advise management and development team on user issues and help-desk trends. Execute test cases/procedures, report findings, and verify that discrepancies are resolved. Plan and...
Batteries Plus Hartland, WI, 53029
Batteries Plus is hiring for an Application Support Analyst. Within this role, you will provide tier one end-user support for franchises, corporate stores, and staff members. It will be your responsibility to research inquiries, prioritize client issues, escalate critical issues and communicate accurate resolutions related to application software functions. Essential Responsibilities • Support t...

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Customer Service Career Tools

Help Desk Analyst

Salaries

$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Mississippi
(949 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
36.7%
Some College Coursework Completed
22.7%
Associates
20.5%
Certification
7.4%
Master's
4.4%
High School
4.1%
Vocational
3.3%
(635 Respondents)
Source: Monster.com Careerbenchmarking Tool

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