Helpdesk Jobs in New York
Company Confidential New York City, NY, 10022
Position: Helpdesk / Desktop / Junior Infrastructure Support Specialist A financial institution, based in Midtown, NY, is looking for a Helpdesk/Infrastructure Support Specialist to provide support to its various user base. This is a temp-to-hire position. Responsibilities: Primary duties will include: daily user supportin a fast paced, dynamic environment; maintainand troubleshoot hardware, softw...
Helpdesk Coordinator Position Summary: This position in the Support Center will actively support internal and external customers. In this highly cross-functional role, team members are the voice of our end users and problem-solve with the Tier Two and Site Support teams. Duties include: processing suggestions, bugs, abuse and other technical information to ensure we are constantly resolving techni...
RESPONSIBILITIES: Our client is seeking a SEC: Helpdesk Specialist JM in New York, NY. The primary duties of the Helpdesk Specialists include having a wide range of skills and knowledge in computer hardware and software as well as networking systems in use at customer sites. Responsibilities Provide hands on and on-call oversight of data center operations in our Edison, NJ data center, as needed....
____________________________________________________ HELPDESK SUPPORT SPECIALIST ____________________________________________________ We are imaginative, passionate, entrepreneurial, simple & fast. We have grown significantly in the past 50 years maintaining our characteristics. We are looking for dynamic and flexible people to contribute innovative ideas to the company's and their own success. Co...
Company: Purshe Kaplan Sterling (PKS) Investments Location: Albany, New York Status: Full Time, Employee Job Category: Information Technology Experience: 2-4 years Career Level: (Non-Manager) Education Level: Associate Degree+ Certifications: A+, MCP, Network+, MCSA Due to firm expansion growing IT Department seeks qualified candidates to join its team. Open Positions Include LAN / WAN Network Eng...
TechnoSphere, Inc. is an Information Technology staffing and consulting company that specializes in delivering key business solutions. Our client is a global financial firm that is located in New York City, NY. We are looking for a Helpdesk Analyst to support users through telephone and remote access. This is a long term consulting job, initially 12-24 months and can go longer. As part of the team...
Company Confidential New York, NY
Confidential company in NYC with multiple locations is seeking to fill a position with an IT candidate who will be responsible for providing technical assistance related to computers, hardware, software and servers. Someone who can support multiple locations and work as part of an IT team in a corporate environment. Has the ability to diagnose and troubleshoot problems, and implement solutions in...
Title: TIER 1 Help Desk Required Skills: 1+ year experience Duration: Permanent LOCAL CANDIDATES PREFFERED!! RELOCATION UNAVAILABLE!! Overview: This position is for a candidate who needs some real IT experience, experience and background. This position will help the candidate learn and to move onto higher level opportunities. Mandatory Requirements: The candidate should have basic PC diagnostic sk...
Migrate WinXP Desktop and laptop computers to a Win7 O/S in a healthcare, networked environment as part of a scheduled, mass deployment Install Desktop and laptop computers and PC peripherals De-install PC equipment and prepare for Re-sale or Recycle activities Install vendor-supplied software in a Win7 O/S environment Provide 1st level set-up support for PC end-users post Win7 migration and docum...
PeopleSoft Administrator / PeopleSoft Systems Administrator for Fortune 500 We are looking for a PeopleSoft Administrator/ PeopleSoft Systems Administrator for Fortune 500 to join our support team. This is an onsite only position. The person must be a good team player and willing to do on call support on a rotational basis. RESPONSIBILITIES: · Responsible for administration of PeopleSoft Tools and...
Job Title: Part-Time Technical Support-Help Desk Agent Job ID: 279332 Location: US-New York-Rochester Full/Part Time: Part-Time Regular/Temporary: Regular Day to Day Work Unisys Technical Services (UTS) is a wholly owned subsidiary of Unisys Corporation, a worldwide information technology services and solutions company. UTS provides efficient, cost effective, & creative business solutions to help...
Send me your resume to ***** or reach me at 973-854-9112 Arun Pope Job Description: Helpdesk agents are responsible for handling inbound calls from external and internal customers seeking technical support. The types of technical products that we support are both hardware and software related and vary from client to client. Job Responsibilities: Responsible for providing the firs...
Triumph Structures Long Island LLC – Westbury, NY is a build to print manufacturer of machined airframe components for the commercial and military aircraft industry. We are currently seeking a Technical Support staff member to join our team. We are a very stable and profitable company with an excellent benefit package. We offer a highly competitive compensation package along with a casual and flex...
JOB OVERVIEW: This position would be working as part of the Systems Team which is responsible for the health and uptime of the platform, on which all services are built and maintained. The position would require both daily management of the system, onboarding of clients, responsibility for escalation tickets and on-going team projects. Knowledge and experience are required, and an ability to work...
Our client, an established IT Consulting firm which focuses on both Traditional Infrastructure as well Cloud Computing, is in need of a talented and motivated IT Service Coordinator/Project Manager to join their team ASAP! Our client prides itself in honesty, transparency and teamwork, internally as well as with their clients. They have done events with Google, Rackspace and Dropbox, and focus on...
Helpdesk Technician – Job Description Duties Involve Answering the support line and logging incoming calls Menu Building and Database setup Off-site diagnostics and high level support Researching and finding solutions for high level faults Co-ordinate call logging and customer support in real time Maintain a professional and service orientated manner at all times Assist with on-site Installations...
Job Title: Full-Time Technical Support-Help Desk Agent Job ID: 279331 Location: US-New York-Rochester Full/Part Time: Full-Time Regular/Temporary: Regular Day to Day Work Unisys Technical Services (UTS) is a wholly owned subsidiary of Unisys Corporation, a worldwide information technology services and solutions company. UTS provides efficient, cost effective, & creative business solutions to help...
Advantage Technologies Senior Support Engineer Position: You will engage as an expert implementer, and technical liaison with our technical customer base in North America. We are looking for driven individuals that can identify the issues at hand and coordinate efforts in a team environment while having the opportunity to provide novel solutions. Overview Advantage Technologies is a leading VAR ba...
For a quick response please send your resume directly at ***** This is Temp to Hire Position providing Technical support Candidates must be available for a 40 hour work week between the hours of 6:00 am - 10:00 pm, Monday - Friday. Our helpdesk agents are responsible for handling inbound calls from external and internal customers seeking technical support. The types of technic...
Four Day work Weeks! Inside Sales Engineer is needed for an electronics manufacturer in NY state. Fridays off. Must have bid, proposals and quoting experience for military electronics products. Amazing benefits, relocation assistance, long weekends and some bonus potential. Responsibilities for the Proposal Engineering Coordinator Work independently and with multiple departments to complete propos...
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Customer Service Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in New York
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Avoids legal challenges by monitoring compliance with service agreements.
Collects information about problem and leads user through diagnostic procedures to determine source of error.
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