Helpdesk Jobs in New York
Company Confidential New York City, NY, 10022
Position: Helpdesk / Desktop / Junior Infrastructure Support Specialist A financial institution, based in Midtown, NY, is looking for a Helpdesk/Infrastructure Support Specialist to provide support to its various user base. This is a temp-to-hire position. Responsibilities: Primary duties will include: daily user supportin a fast paced, dynamic environment; maintainand troubleshoot hardware, softw...
We are seeking to identify Tier I helpdesk support for both proprietary and 3rd party client-server applications. You will be responsible for resolving hardware and workstation configuration incidents and problems, routing calls to other support areas as necessary, alerting management where critical. Document incident, request, problems and tasks, providing a complete and accurate depiction of iss...
Company Confidential New York, NY
Confidential company in NYC with multiple locations is seeking to fill a position with an IT candidate who will be responsible for providing technical assistance related to computers, hardware, software and servers. Someone who can support multiple locations and work as part of an IT team in a corporate environment. Has the ability to diagnose and troubleshoot problems, and implement solutions in...
We’re specifically looking for someone who will be good in the field at client sites and will take initiative to take care of our incoming work on Sundays. Hours: Sunday - Thursday 8:30 AM to 5:30 PM. You do not take this job because it's easy, you take this job because it's hard. We expect a lot from our help desk team, and so do our clients. It's not the typical IT job where you have only a few...
Company Confidential New York City, NY
IT Helpdesk Support Technician Job Type: Part-time (32 hours per week) Industry: Higher education Work Experience: 3 – 5 years Career Level: Experienced Benefits: Full health care, retirement plan, paid vacation & more Salary: $58,000 General Description Provide excellent end user support to the faculty, staff and students at a major university in Midtown Manhattan. Work in a team environment and...
Leading real estate investment company is searching for a Help Desk Technician for their NYC office. The person in this role will work alongside a team to support approximately 200 end users on a daily basis. Responsibilities include helping with troubleshooting PCs, applications, and basic network communications. Will manage a ticket system, provide basic hardware and network access support, assi...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Apply Junior Helpdesk Technician - Innovative Big Data SaaS Startup New York, NY Full-Time $55,000 - $65,000 Apply Apply Junior Helpdesk Technician - Innovative Big Data SaaS Startup New York, NY Full-Time $55,000 - $65,000 Apply Job Details If you are a sharp Junior Helpdesk Technician that's personable, LOVES cus...
About Friedman Since 1924, Friedman LLP has been much more than an accounting and consulting firm. We offer tax, accounting, auditing, forensic and management advisory services to publicly/privately held companies and individuals. Our accessibility, personal commitment, entrepreneurial spirit and specialized expertise exemplify the qualities of our client service. We’ve become our clients’ trusted...
Advantage Technologies Senior Support Engineer Position: You will engage as an expert implementer, and technical liaison with our technical customer base in North America. We are looking for driven individuals that can identify the issues at hand and coordinate efforts in a team environment while having the opportunity to provide novel solutions. Overview Advantage Technologies is a leading VAR ba...
Job Title: Full-Time Technical Support-Help Desk Agent Job ID: 279331 Location: US-New York-Rochester Full/Part Time: Full-Time Regular/Temporary: Regular Day to Day Work Unisys Technical Services (UTS) is a wholly owned subsidiary of Unisys Corporation, a worldwide information technology services and solutions company. UTS provides efficient, cost effective, & creative business solutions to help...
Triumph Structures Long Island LLC – Westbury, NY is a build to print manufacturer of machined airframe components for the commercial and military aircraft industry. We are currently seeking a Technical Support staff member to join our team. We are a very stable and profitable company with an excellent benefit package. We offer a highly competitive compensation package along with a casual and flex...
Helpdesk / Desktop Support Analyst – (Hedge Fund) · Configures, maintains & troubleshoots hardware/software/peripherals/local & network printers for users, including remote employees · Provides day-to-day user support and systems support in a fast paced, Windows Environment · Provides support for IT infrastructure including operating systems, databases, networking, firewalls as well as application...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Apply Mobile Device Administrator White Plains, NY Full-Time $70,000 - $90,000 Apply Apply Mobile Device Administrator White Plains, NY Full-Time $70,000 - $90,000 Apply Job Details If you are a Mobile Device Administrator with experience, please read on! What You Will Be Doing • Assists end users with a wide range...
Service Desk Regional Manager - Work with an Industry Leader! Job Label:ARES - SDMGR ARES Management, a leading global alternative asset manager, is aggressively seeking a high-octane Service Desk Regional Manager with Disaster Recovery background to both managing the regional process and procedures associated with Service Management of desktop services and to be assist with the Disaster Recovery...
Helpdesk/NOC Analyst Precision IT Group, a leading provider of Managed IT services to SMB and enterprise businesses, is seeking a qualified Helpdesk/Network Operations Center Analyst to join our growing team. This person will be responsible for monitoring our client's infrastructure, escalating alerts, providing remedial services, and assisting with end user desktop and server support. This candid...
Network Engineer F/T NYC PRIMARY FUNCTION: Responsible for analyzing, designing, installing, configuring, repairing and maintaining network infrastructure and telecommunication which include equipment such as firewall, switches, routers, load balancers, VPN server in client offices and Co-location. DUTIES AND RESPONSIBILITIES: 1. Manages the installation, maintenance, and monitoring of the organiz...
The YMCA of Greater New York reaches half a million New Yorkers through programs that focus on youth development, healthy living and social responsibility. We are seeking an experienced professional to provide computer procurement and helpdesk support to end users Responsibilities: · Ensure tickets in queues are managed and completed within specified timeframes. · Track, manageand maintain hardwar...
POSITION PROFILE The Audio Visual Engineer is responsible for the coordination and setup of all audio and video services, solutions and equipment including development of new solutions, installation, maintenance, troubleshooting and working with AV vendors as applicable. JOB DUTIES AND RESPONSIBILITIES Design, installation, configuration, monitoring, maintenance and support of all A/V solutions to...
Join a world leader in IT metrics and productivity! Computer Aid, Inc. (CAI) is a full service Information Technology outsourcing firm with more than 30 years of experience and a world leader in IT measurement and IT productivity. Computer Aid, Inc. is looking for a Senior Level System Administrator with 5-7 years of BI OBIEE experience! This position comes to us from our NY State contract for Hou...
Seeking a jack of all trades with technical prowess and administrative skills. Our client is looking for a master multi-tasker that can juggle technical and administrative responsibilities, with the ability to switch back and forth between both seamlessly. Extreme attention to detail is required and gatekeeper skills are a must. This position is the administrative extension of the IT department. S...
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Customer Service Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in New York
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Logs and tracks calls using problem management database, and maintains history records and related problem documentation.
Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.
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