Helpdesk Jobs in New York
TechnoSphere, Inc. is an Information Technology staffing and consulting company that specializes in delivering key business solutions. Our client is a global financial firm that is located in New York City, NY. We are looking for a Helpdesk Analyst to support users through telephone and remote access. This is a long term consulting job, initially 12 months and can go longer. As part of the team, t...
Our client, a leader in Broadcast Media & Television is seeking a Level 2 Helpdesk Technician to support our client's front and back-end infrastructure. Responsibilities: . Supporting a blended PC and MAC environment . Windows 7 and Office 2010 support is an absolute MUST . Resolve technical issues from end-users in an efficient and professional manner . Building and configuring client systems . V...
Job Title: Helpdesk Support Specialist level 2 Location: Midtown, NY Job Type: Contract Duration: 3 months – 9 months (possible temp to hire) Contact Info: Ella Blank -***** - 201-786-2414 Our client is in the need of a consultant with the following skill set: Helpdesk background with at least 4 years + experience. Handle large call volume (100+calls per day) Troubleshoot/Diagnose Wi...
We are currently seeking a recent grad for an entry level Helpdesk Support Analyst on a rotating day/night shift basis for an open ended opportunity in Midtown Manhattan. Specific skills include: Upgrading RAM, building PCs, installing Windows Operating Systems and configuring peripherals (scanners, printers, etc.). Provides phone and in-person support to users in the areas of e-mail, directories,...
TxMQ announces an exciting opportunity for your review TITLE: Helpdesk Analyst – non-exempt/prior law firm experience a plus! LOCATION: New York, NY TYPE: Perm full-time hire SHIFT: Saturday thru Wednesday 9-5 SALARY RANGE: 65,000 to 69,000 All new hires will be expected to get their Microsoft Office Specialist (MOS) and Mac Certified Support Professional certifications. Summary: Under general sup...
Bilingual Japanese Admin & Helpdesk We seek a unique individual who can balance both technical and administrative skills. This position is half admin & half helpdesk role for a prestigious financial firm located in New York City. This person need to be fluent in both Japanese and in English (business level reading, writing and speaking). Helpdesk level 1 experience preferred but not necessary. Som...
Company: Salesian Missions Company Website: www.salesianmissions.org About Us: Salesian Missions is the main fund-raising facility in the U.S. for the Salesians of Don Bosco, a Roman Catholic charity founded by Don Bosco in 1845. Our Mission is to teach young people various trades that will help them find decent jobs and become self-sufficient, contributing members of society. The Salesians insist...
Job Description: Handle transactions/inquiries and answer customer questions. Must be able to quickly decipher the customer's needs, come up with the best solution, then clearly communicate that solution to the customer. Must have the knowledge to answer most client questions or be able to refer them to the people that do have the answers. May offer products that the customer could utilize ba...
docSTAR, the Nation's leading provider of document management technology, is looking for several resources for positions in its technology & support areas. HelpDesk Technician: docSTAR is looking for a charismatic & energetic individual to join our technical support team. Candidate is required to respond to and document inbound support requests from our customer base, identifying, troubleshooting,...
The 1199SEIU Benefit & Pension Funds provide comprehensive health, pension, and quality of life benefits to unionized workers represented by 1199SEIU United Healthcare Workers East. We are among the largest labor-management funds in the nation, covering 400,000 members and their families. If you’re ready for the brightest career future, join us in this excellent opportunity to showcase your talent...
Responsibilities: Implement business solutions on Microsoft platforms. Provide timely and effective LAN administration. Provide user support. Conduct server maintenance regularly and document changes as related to the network. Assist in researching and implementing new technologies. Perform on-site and remote software and hardware service and support. Hardware upgrades and troubleshooting. Configu...
Position Overview An exciting growth opportunity for an experienced and motivated Desktop Support Technician with strong customer service skills and some light network administration experience.This position will report to Align’s Managed Services Practice which provides monitoring and support services for critical and non-critical IT assets. This position will be reporting to our New York City Of...
POS/Help Desk Analyst (Downtown) Our company, based in New York, is seeking a POS/Corporate Help Desk Analyst to join our team. The POS/Corporate Help Desk Analyst serves as front line support for the entire company - this includes both our restaurants and our corporate office. This position will be part of the Help Desk operations team and will have the responsibility of documenting, troubleshoot...
. Help Desk Analyst - full-time opportunity! We have full-time opportunity for a Help Desk Analyst with a prominent law firm inManhattan. Before you apply, please understand that this is a full-time role with the client and the shift will be Saturday - Wednesday, 9am - 5pm. We are seeking a candidate that has worked with some type of workplace document management system, preferably iManage. Must a...
The Systems Support Specialist is a member of the on-site Williams Lea team delivering exceptional customer service at our client locations. Responsibilities include providing a combination software and systems support, basic troubleshooting, and incident management documentation. Job Responsibilities : Provide support to end-users for common office software applications by telephone. Software app...
TITLE: Help Desk Specialist REQUIRED SKILLS: 3+ Years Experience DURATION: Long Term Consulting LOCAL CANDIDATES PREFFERED!! RELOCATION UNAVAILABLE!! Required Experience • Three year’s experience supporting Windows XP Operating Systems • Microsoft Certified Professional certification Desired/Optional Skills • Cover the Help Desk taking/handling calls • Support Windows XP client and server • Troubl...
Position summary Supporting one major or several medium sized Marketing Resource Management (MRM) clients by utilizing the Tag: CMD software solution effectively. To work closely with the Implementation, Product, Development and Account teams to ensure Tag: CMD delivers marketing efficiencies for their clients. Job duties Product Support · Day to day responsibility for managing client’s software r...
Data center located in Nassau County seeks anIT Network Manager. Prospective candidates will need 5 – 10 years related experience reporting to the Senior VP of Technology. Expectations may include: · Network Services – test, install, configure, and maintain networks including hardware (servers, hubs, bridges, switches, and routers) and software that permit the sharing and transmission of informati...
Network and Desktop Admin As a key member for a NYC client, this position is a highly independent role that is responsible for desktop/system administration, first response helpdesk, network/system administration, communications hardware/software, and business software. Must be able to handle a large workload, multi-task effectively, and stay organized for a highly demanding client that operates 2...
The Frick Collection is an art museum consisting of over 1,100 works of art from the thirteenth to nineteenth century, displayed in the intimate surroundings of the former home of Henry Clay Frick. The residence, with its furnishings and works of art, has been open to the public since 1935. It is one of the world’s most perfect museums. The Frick Art Reference Library, one of the world’s leading c...
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Answers for Helpdesk Jobs
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I was wondering, what are some good jobs when it comes to computers? Maybe what I see as good is different from anyone else, but I at least would like to make 50-60k a year. Higher is always better. W...
How would I get a job on a software helpdesk?
I am very interested in computer software and exploring programs and what they will/won't do.(I can't explain it better than that) I've hunted for courses in the UK to get me more into this line of wo...
How can I get a helpdesk/desktop support job without prior IT experience?
I'm looking to make a career change. I'm starting a course (local technical school) next week to prepare for the A+ certification exam. I'm currently only working a part-time weekend job, so I have lo...
Is it good to do Helpdesk job in a domestic BPO after CCNA?
Please read the following situation before answering. I am graduate and CCNA certified. I nicely prepared C.V and posted it in various job portals for the post of Network Engineer/Network Administrat...
Customer Service Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in New York
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Avoids legal challenges by monitoring compliance with service agreements.
Participates in development of client training programs by identifying learning issues; recommending instructional language.
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