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Helpdesk Jobs in Ohio

201 jobs

Class Concept Benefits Supplemental Questions Under the immediate supervision of the manager or guidance from a senior level team member, the IT Analyst I provides general help desk and technical service, assists others with program / data analysis and development of services. Provides basic troubleshooting, programming and systems analysis support for a broad array of large and small servers, ...

Position: Helpdesk ExecutiveLocation: Cincinnati, OHDuration: Long TermPosition Summary:The Intake Support Analyst is the first point of contact for customer product and/or system related issues.Scope:Works on a variety of moderate scope issues where analysis of situation or data requires a review of identifiable factors.Exercises good judgment within defined procedures and practices to determine ...

User Support Technician - HelpDesk - Full Time Job Description: · Provide technical support to users in multiple buildings · Manage district Chromebook pool · Install and configure desktop computers, laptops and/or tablets · Install and configure peripheral hardware · Install and troubleshoot approved software · Work with users and Level 2/3 support personnel to resolve issues in a timely m...

This position will support the DoD High Performance Computing Modernization Program (HPCMP) by acting as the point-of-contact for users requiring assistance with system access and utilization questions/problems, provide assistance with user account acquisition and access, create and route trouble tickets in the helpdesk database and perform other tasks needed to resolve user issues. The HPCMP team...

This position will support the DoD High Performance Computing Modernization Program (HPCMP) by acting as the point-of-contact for users requiring assistance with system access and utilization questions/problems, provide assistance with user account acquisition and access, create and route trouble tickets in the helpdesk database and perform other tasks needed to resolve user issues. The HPCMP team...

Job Responsibilities: The Desktop Administrator possesses diagnostic and troubleshooting skills relative to end user support issues to include workstations, connectivity issues, peripheral equipment and the installation of hardware and operating software for all supported systems. Essential Duties and Responsibilities: • Provides support to the end users on desktop, laptop, printer and copier h...

Provide tier one support for students, faculty and staff at the Help Desk Service Counter Gather and enter information regarding customer's problem into the college's Help Desk database in an accurate and informative manner. Work with customers in professional, efficient manner. Assist Help Desk staff Update knowledge base, FAQs and documentation as to problem/resolution as needed. Successful ...

The Helpdesk Technician will be responsible for the daily operations of the Ohio Christian University’s Helpdesk. This individual's primary responsibility will be to ensure that the daily technical needs of Administrators, Faculty, Staff and Students are met in a timely manner. This individual is also responsible for answering calls and email in a timely manner. The Level 1 Technician is also the ...

Position Summary Manages the IT department. Develops and executes plans that support the organization’s IT needs. Assesses system requirements and ensures that information systems can be integrated with existing applications. Supports and manages the ERP Infrastructure and Microsoft SQL Server environment. Ensures optimal performance for all systems. Offers support to other departments, as needed...

POSSIBLE is seeking a candidate for our helpdesk position. Under moderate supervision, this person maintains, analyzes, troubleshoots, and resolves PC hardware and software issues and identifies network problems related to PCs. They will also install and configure PC software and hardware, and perform repairs, upgrades, and replacements as needed. They will support and maintain user account inform...

Help Desk COPC is seeking to expand our IS Helpdesk by hiring a talented and professional staff member for the following positions: IS Helpdesk The candidate will join an existing IS team to support 1250 employees across 65 locations. The candidate is required to support colleagues by remote access, telephone, e-mail, or occasionally in person by driving to office location within or near Columbus ...

JOB SUMMARY: About the Agency TSA may apply a gender-specific (male or female) hiring preference to fill TSO positions in order to meet security mission and same gender pat-down job-related requirements. At airport locations where it is necessary to apply the hiring preference, candidates of the needed gender will be provided preference in the scheduling of the computer based aptitude test, airp...

JOB SUMMARY: About the Agency TSA may apply a gender-specific (male or female) hiring preference to fill TSO positions in order to meet security mission and same gender pat-down job-related requirements. At airport locations where it is necessary to apply the hiring preference, candidates of the needed gender will be provided preference in the scheduling of the computer based aptitude test, airp...

JOB SUMMARY: About the Agency TSA may apply a gender-specific (male or female) hiring preference to fill TSO positions in order to meet security mission and same gender pat-down job-related requirements. At airport locations where it is necessary to apply the hiring preference, candidates of the needed gender will be provided preference in the scheduling of the computer based aptitude test, airp...

The Solutions Manager – GE Learning is responsible for managing all aspects of the GE Learning product. This role will lead a large team and provide strategic and tactical guidance on overall product management of the platform, supporting an administration and help-desk shared services, and overall governance and online content standards. The role will work with IT partners, help-desk partners, ke...

1st Line Support Engineer Company Information Atos is an international information technology services company with annual revenues of EUR 8.7 billion and 78,500 employees. Serving a global client base, it delivers hi-tech transactional services, consulting, systems integration and managed services. Atos is focused on business technology that powers progress and helps organisations to create th...

Job Title:-Onsite Coordinator for IMS team Location:- New Albany, Ohio Job Description:- Skills & Experience Required:- · Overall 10+ years experience (preferable in Infrastructure services) as team lead or coordinator with emphasis on triaging, troubleshooting, coordinating with onsite/offshore, generating reports, assisting with analytics and progressive roadmap planning · Min 5 + years of ...

Job Category: Sales, Account Management Clinical Licensure Required : N/A Job Type: Full Time Position Summary: CVS Health is growing! We are actively looking to expand our Specialty Pharmacy sales team nationwide. As a Territory Sales Executive, you will be responsible for promoting CVS/specialty’s services to physicians and other providers. We cover a number of disease states from Autoimmune ...

Exciting opportunity for Customer Service Representative! Call Center Customer Service Representative positions are available now! This is a great opportunity to join a fortune 10 company who offers competitive pay, room for advancement and work from home opportunities, in addition to an awesome benefits package! CVS Health is looking for Customer Service Representatives to take inbound calls sup...

POSITION SUMMARY The Technical Infrastructure Specialist / Back-Up Technician will be responsible for back-up administration and 2nd Level Helpdesk support functions. Fundamental Components: * Vendor Management - Evaluates, supports and negotiates various Aetna/Vendor relationships, dependencies on vendors to provide computing services. Tracks the integration of vendor tasks and reviews vendor...