Helpdesk Jobs in Ohio
CBTS is currently searching for a Helpdesk Analyst as part of our Professional Services support team. This position serves as a central point of contact for IT needs; responds to end users’ software and hardware inquiries with a variety of technological issues; maintains IT task list of pending computer issues; assists in the development and production of various call activity reports and contribu...
NOC Helpdesk- Cincinnati, OH Our company is looking for an Engineer Analyst to provide basic Unified Communications and Unified Contact Center support for our customers. You will work as a member of our Technical Response Center team out of our Cincinnati site. Duties include: · Provide resolution of procedural, process, information and technical problems for requests from clients on submittals vi...
Ever watch CNN? Our claim to fame is our long-term partnership with CNN on the CNN ORC Poll- tracking the latest opinions on US politics and topics. But we’re way more than that! As a top notch global research firm, we bring strategic insight to today’s biggest companies and help drive initiatives around their customers, employees and growth initiatives. Here at ORC, we conduct research that matte...
We are seeking up to one experienced hands-on SAP Support Analyst with a thorough knowledge of business flows for in-house Service, in-house Repair, and Field Service. Strong diagnosis, trouble shooting, problem solving and communication skills are required. Work independently and collaboratively with L1 and L2 support anaylsts to efficiently resolve end user incidents and provide over the phone t...
Beacon Hill Technologies is searching for multiple Technical Support Specialists for a client in the Independence, Ohio area. This position requires troubleshooting skills in order to determine the exact causes of customer issues. Working hours will be 40 hours per week with the possibility for overtime. The successful candidate must demonstrate solid written and verbal communication skills as wel...
POSITION SUMMARY: This is a high quality customer service support role that implements strong interpersonal and administrative skills to ensure resolutions to hardware, software, and procedural processes. MAJOR ACTIVITIES Provides resolutions for associates by isolating problems, researching solutions, and conducting them through corrective steps. Properly documents accurate and detailed informati...
Position Summary The Desktop Support Technician is responsible for the monitoring of systems, tracking, resolving and escalating incidents to ensure the highest levels of availability and adherence to service level agreements. Accountable for the technical and operational overview of all networks, servers and supporting applications for which support agreements with customers have been constructed...
Help Desk Opportunity - 6 month Contract to hire, Columbus, OH. Internal and external end-user support. · Helpdesk tickets · Phone support · In-person support Create, organize, and support helpdesk tickets according to priority and escalate tickets as appropriate. User account administration. Operating system and software patching. Install and maintain IT equipment at facilities and end-users home...
The IT Support Specialist will be responsible for providing technical support of our client’s networks and responding to their helpdesk requests in a manner that results in high customer satisfaction. The Analyst will also provide support of client-based projects. Responsibilities include: Support and administration of server operating systems, desktop operating systems, and applications Provide L...
Provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and staffing the internal IT Helpdesk. You will be responsible for administration and internal support of the Company's PCs, printers, and related equipment. Tasks include end user support, license tracking, and performing PC maintenance, upgrades and c...
Kern, Inc. 3940 Gantz Rd. Grove City, OH 43123 Job Description Date: March25, 2014 Job Identification: Job Title: IT Administrator Reports to: IT Manager Job Category: Exempt Pay Range: Performance Review Frequency: Minimum is Annual Full Time/Part Time Full Time Job Summary: The IT Administrator supports VM Ware server environment, Exchange environment, Backup environment, internal users and Desk...
Description Who We Are: ARC DOCUMENT SOLUTIONS is the leading reprographics company in the United States, providing business-to-business document management services to the architectural, engineering and construction industry, or AEC industry. It also provides these services to companies in non-AEC industries that also require sophisticated document management services. The company provides its co...
Sales Engineer needed for a Tier 1 Automotive Supplier in the greater Cincinnati area. In this role you will be responsible for Maintaining business and develop more business from customers. Responsibilities for the Sales Engineer Achieve Sales KPIs such as New Vehicles Sourcing, New Vehicles Launch ROS, APR, Value-up Activity Day to day communication and negotiation with New Model and Mass Produc...
Our client is looking for a Network Administrator to work in their warehouse plant. As a Network Administrator you will be responsible for supporting employees and assembly line functions. will include but not be limited to supporting 250 desktops and 150 assembly line machines as well as basic administrative tasks such as password resets, adding users, PC assembly, and troubleshooting printers. Y...
Our trusted client, a world wide leader in the restaurant industry, is seeking a qualified consultant for the following Contract position: Data Analyst Ensure the collection of data and create, maintain and improve information models so that effective analysis takes place for the business area supported, adding commentary to enhance understanding as appropriate. Investigate and identify root cause...
We, Global Vision Technology, Inc. are mid-west based company providing CAD/BOM software, hardware , consulting and engineering services to the Automotive, Aerospace and Consumer Electronics industries. We have been in business for more than 20 years with many high level of customer satisfaction. We are seeking full time ENOVIA V5/V6 engineers. Ideal candidates must have good communication skill a...
Company Confidential Columbus, OH, 43085
Serves as first line of support(Tier1) to end users of network and desktop. Resolve problems using documented procedures. Assists in the resolution of application, hardware, and software problems. Prior experience working in a Helpdesk or Desktop envoirment a plus. Must have excellent customer service skills. Need to have solid phone skills. Excellent time management skills with the ability to pri...
Application Experience: General, technical HelpDesk experience with a strong understanding of Microsoft Windows XP & 7. Operating Systems: Windows, Windows 7 and Windows XP. Soft Skills: Good customer service skills and phone etiquette. About Vital Resources Vital Resources, Inc. offers flexible and comprehensive Sourcing Solutions to world-renowned organizations by providing services of high-cali...
JOB TITLE: Manager, Software Engineering (Web Development) - AssuraMed Working together, we can make a difference in healthcare for our customers and communities. Your contributions, along with colleagues around the world, are helping make healthcare safer and more productive every day. Organization: Track/Level: M2 Function: Information Technology Function Job Family: Software Engineering What So...
Position: Jr. C#/.Net Developer Are you interested in developing your career at a company recently recognized by Forbes as one of the 21 Most Admired Companies Making IT a Competitive Advantage? THIS JOB IS NOT OPEN TO CORP-CORP CANDIDATES Opportunity: * New facility with on-site fitness center which contractors can use * Free parking and on-site cafeteria * Flexible work schedule Project: The tea...
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Answers for Helpdesk Jobs
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Which job is better - helpdesk or deskside support?
Hi. I'm currently doing helpdesk at 17.00 dollars an hour. While I have heard and seen hell stories from other people, my contract is pretty laid back. Just get like 4 calls a day, but lots of emai...
ADVICE my first HELPDESK job?
I have been accepted to work at a helpdesk level 1 position. Its my first ever job and not to mention my first ever HELPDESK job position. I have no experience working within a helpdesk environment ...
How can I get a helpdesk/desktop support job without prior IT experience?
I'm looking to make a career change. I'm starting a course (local technical school) next week to prepare for the A+ certification exam. I'm currently only working a part-time weekend job, so I have lo...
Uk french helpdesk job or helpdesk team leader?
Hi Everyone I have been looking for a french helpdesk role or a team leader role in the uk since the past 3months I am lookin for something 24K+ I have more thn 2 years in the industry and been w...
Data entry jobs?
Which are the call center or companies offer online/offline data entry jobs with training are available from kolkatta based call center or companies.
Customer Service Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Ohio
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Writes or revises user training manuals and procedures; develops training materials such as exercises and visual displays.
Improves client references by writing and maintaining documentation.
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