Helpdesk Jobs in Ohio

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87 Ohio Helpdesk jobs found on Monster.

Jobs 1 to 20 of 87
POSITION SUMMARY: The IT Helpdesk Representative provides support on the hardware and software packages used by MATCO Franchisees and field associates. These packages include the MATCO Distributor Business System software package (MDBS) used by MATCO franchisees and other software packages used by our field Sales Managers such as Microsoft CRM, Office and Outlook. KEY RESPONSIBILITIES: Provide c...
The IT Helpdesk Technician provides T1, T2 and T3 level support for Omnicare employees and contractors nationwide. The of the technician include handling inbound calls, outbound calls, emails, and ticket management in the Service Now system. Candidates need to have excellent customer service, Windows XP/7 environment, Office 2003-2010, Server 2003, and basic network connectivity. Candidates with e...
Position Title: Helpdesk Analyst Location: Columbus, Ohio Required Skills: Must have a least 1-2 years experience working in a call center or helpdesk environment OR an Associates degree in Technology or technical degree/certifications Excellent customer service skills Knowledge of MS Office Suite and Windows Detailed oriented Able to learn/pick up new technologies quickly Able to follow p...
Atos IT Solutions and Services, Inc. Tenerife, OH
MULTILINGUAL HELPDESK AGENTS (DUTCH + ENGLISH) - TENERIFE...
Atos IT Solutions and Services, Inc. Tenerife, OH
DANISH HELPDESK TENERIFE...
Signet Jewelers Akron, OH, 44301
Responsibilities: As an entry level position, this offers a tremendous opportunity to individuals seeking entrance into an IT career working with end user technology and providing second level technical support to our retail stores. The employee will provide phone support for Windows PC's, digital signs, kiosks, tablets, printers and other peripherals, and more. Qualifications: Progress toward ...
Danaher Corporation Stow, OH
Systems Helpdesk Representative - Matco Tools - Shift: 4 pm - midnight-MAT000390Danaher Company DescriptionDanaher is a global science and technology innovator committed to helping our customers solve complex challenges and improve quality of life around the world. Our family of world class brands have unparalleled leadership positions in some of the most demanding and attractive industries. Our t...
AVI Food Systems Warren, OH
Track all issues, troubleshooting steps, and solutions in real time using the helpdesk ticketing system Maintain accurate inventory of technology assets including hardware, software, and licensing Ability to independently review user manuals and identify solutions to complex issues Prioritize, diagnose, and resolve issues pertaining to computers, printers, peripherals, and phone equipment Supp...
Standard Register Dayton, OH, 45401
The Techincal Assistance Center (TAC) team serves as a single point of contact for external and internal customers for IT support services including support for Infrastructure and Application support services. This position reports to the Helpdesk Manager and is responsible for responding to telephone calls, email and personnel requests for technical support. The position will document, track and...
POSITION SUMMARY: This is a high quality customer service support role that implements strong interpersonal and administrative skills to ensure resolutions to hardware, software, and procedural processes. MAJOR ACTIVITIES Provides resolutions for associates by isolating problems, researching solutions, and conducting them through corrective steps. Properly documents accurate and detailed infor...
Company Overview: MCPc delivers scalable solutions to host, secure and optimize an...
Company Overview: MCPc delivers scalable solutions to host, secure and optimize an...
Company Overview: MCPc delivers scalable solutions to host, secure and optimize an...
The Douglas Company Toledo, OH, 43601
Helpdesk Technician Holland, OH Company Overview The Douglas Company (...
Operation Smile Cleveland, OH, 44114
General Description: The Helpdesk Support Technician is a member of the Operation Smile technology team who assists with installation, maintenance, and support of PC/Desktop related issues as well as interfaces with end users on a variety of technical issues. This person is the first responder to helpdesk tickets, telephone calls, email, and personnel requests for technical support. Working direc...
POSITION SUMMARY: The IT Helpdesk Representative provides support on the hardware and software packages used by MATCO Franchisees and field associates. These packages include the MATCO Distributor Business System software package (MDBS) used by MATCO franchisees and other software packages used by our field Sales Managers such as Microsoft CRM, Office and Outlook. KEY RESPONSIBILITIES: Provide co...
Summary of Responsibilities: We are currently assisting our client in their search for an IT Helpdesk Technician . The IT Helpdesk Technician will maintain and monitor end-user workstations and productivity on local area and wide area networks. Perform a variety of maintenance, software installation, end-user support and training tasks to ensure end-user workstations and network performance meet...
Owens Community College Toledo, OH, 43601
Provide tier one support for students, faculty and staff at the Help Desk Service Counter Gather and enter information regarding customer's problem into the college's Help Desk database in an accurate and informative manner. Work with customers in professional, efficient manner. Assist Help Desk staff Update knowledge base, FAQs and documentation as to problem/resolution as needed. S...
Atos IT Solutions and Services, Inc. Tenerife, OH
FRENCH+ENGLISH+SPANISH HELPDESK: TENERIFE...
Atos IT Solutions and Services, Inc. Tenerife, OH
BRAZILIAN/PORTUGUESE + ENGLISH HELPDESK: TENERIFE...

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Customer Service Career Tools

Help Desk Analyst

Salaries

$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Ohio
(951 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
36.7%
Some College Coursework Completed
22.8%
Associates
20.4%
Certification
7.4%
Master's
4.4%
High School
4.1%
Vocational
3.3%
(637 Respondents)
Source: Monster.com Careerbenchmarking Tool

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