Helpdesk Jobs in Pennsylvania
RESPONSIBILITIES: Kforce has a client seeking a Helpdesk Support candidate to join their team in Turtle Creek, PA. Responsibilities: Technical support via phone and email Troubleshoot software and hardware Image and configure PCs and peripherals Inventory management Install application upgrades Data migration Technical writing/documentation REQUIREMENTS: 1+ years of experience in: troub...
Helpdesk Technician 3-6 Month Contract Looking for a Helpdesk Technician who can wear many hats. This position is about 70% phones with the balance being comprised of desk side support, user account creation/modification processes, installing software, moving equipment, etc. The successful candidate will have experiencing providing remote telephonic support in a medium volume environment, have g...
IT Services: HelpDesk Administrator (On-Site Pittsburgh Location) Job Description Do you have excellent customer service skills? Grant Street Group is a Software as a Service (SaaS) pioneer who hosted the world's first online bond auction for the City of Pittsburgh, Pennsylvania in 1997. Since this first auction, over 5,600 clients have used our software to process financial transactions exceed...
COMPANY DESCRIPTION Founded in 1998, ClassLink’s mission is to empower educators to improve learning through innovative systems and services. Engineered for students and teachers, ClassLink’s products are simple to use yet empower student achievement, while lowering the overall cost of technology. ClassLink — The future of instructional technology. JOB DESCRIPTION We are seeking a Help Desk Te...
Randstad Technologies is actively seeking candidates for multiple Help Desk Level 1 roles in Mechanicsburg, PA. The hours/shift is listed below: Tuesday-Saturday 3pm-11pm Help Desk Level 1 Position. Responsible for taking inbound and outbound Help Desk interactions. Providing excellent customer service. Proficient in Microsoft Windows and Office. Able to type 40 plus words per minute. Ability ...
Mcpc, Inc Pittsburgh, PA, 15201
Company Overview: MCPc delivers scalable solutions to host, secure and optimize an...
PDS Tech Malvern, PA, 19355
PDS is seeking a IT Technician for an open position in Malvern, PA. If you are intrested in applying for the role please send an email to ***** or 314-665-2123 The selected candidate will work with the Financials Environment Team to provide all customer software upgrades and all testing environment installs and upgrades. The majority of the team is focused on performing net new so...
Follett Corporation Easton, PA, 18042
Overview: has led the industry in designing and manufacturing high quality, innovative ice storage bins, ice storage and transport systems, ice machines, ice and water dispensers, ice and beverage dispensers, and medical-grade refrigerators and freezers for the foodservice and healthcare industries for 65 years. We are an Equal Opportunity Employer. "Since 1948, we have grown and prospered becau...
Nemacolin Woodlands Resort Farmington, PA, 15437
Responsible for performing routine and preventative maintenance for both networked and stand-alone PC workstations. Candidate must be able to assist in adds, moves, and changes to the Point of Sale (POS) System, Property Management System, and various other property systems. Responsible for handling first-level and end-user support of common desktop applications. Candidate must also perform har...
Help Desk Jobs Norristown, PA Are you a Service Desk / Help Desk Analyst Professional seeking to be a part of recognized industry leading companies in the Norristown, PA Area? If so, Modis has a job opportunity with a leading Global Organization right here in Norristown. Presently, we have several needs for Help Desk Analysts on a (6-12+ month) contract basis in Norristown, PA. We are looking f...
Position Title: Manager of Technical Support Institution: Immaculata University Location: Immaculata, PA Position Type: Full-Time, Administrative Department: Office of Technology Services (OTS) Reports To: Chief Technology Officer (CTO) Supervises Others: Yes Immaculata University is seeking applicants for the position of Manager of Technical Support, as the university transitions its netwo...
Position Title: Technical Support Specialist Institution: Immaculata University Location: Immaculata, PA Position Type: Full-Time, Administrative Department: Office of Technology Services (OTS) Reports To: Manager of Technical Support Supervises Others: No Immaculata University is seeking applicants for the position of Technical Support Specialist, as the University transitions its network ...
SUMMARY: We are seeking an excellent troubleshooter with a friendly demeanor and great attitude to fill an Enterprise Tier 1 Help Desk position. Candidate must be able to handle problem recognition, research, isolation, resolution and follow-up for user hardware and software issues. A working knowledge of Microsoft operating systems and products such as Office, including Outlook, is necessary. Fa...
What We Do: MCMC's success can be attributed to our diverse and talented work force. Our employees are the foundation of our business and are helping MCMC grow each year. Because of our tremendous growth, we are always in search of outstanding individuals . IT Helpdesk Technician (3pm-11pm shift) Summary: The IT Support Agent is the first point of contact for assistance with hardware and/or s...
Washington & Jefferson College seeks a full-time IT Services Assistant for its ITS Helpdesk. The IT Services Assistant works as the first point of contact in the day-to-day operation of the ITS Helpdesk. Answering phone calls and emails, logging support requests, and assisting with general operations are among the main responsibilities. The ITS Assistant is also responsible for providing general c...
If you are an exceptional IT/tech recruiter who enjoys flexibility, you owe it to yourself to consider joining Decision Toolbox's new Expansion Team. Here's why: You'll take on work that excites and engages you -- but you also can say "no." YOU decide when you are available for assignments and when you want time off. We'll surround you with support and training, and you'll work with some of the ...
Descriptions Briefly describe the duties and responsibilities 1) Provides entry level Tier 1 technical support of the company desktop hardware and software computing environment. Provides hardware and software services to clients with basic technology problems. Serves as the interface to the Support Center and other IT groups for issues that must be elevated beyond the Desktop Support Service or...
Infrastructure Engineer is responsible for the technical configuration, implementation, and maintaining infrastructure systems. These systems include physical and virtual server environment, virtual application environment, mobile access platform management, load balancing solutions, and storage environment. This position will provide second tier support to the IT Help desk. The candidate will int...
We are currently seeking an Application Support Specialist for a large healthcare client of ours in Kennett Square, PA. This person will be joining a team that is responsible for the support of 20,000 internal employees. this individual will be responsible for 100% phone support of a clinical application for employees in the field. Incoming issues are assigned through a ticketing system and will b...
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Customer Service Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Pennsylvania
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Collects information about problem and leads user through diagnostic procedures to determine source of error.
Writes or revises user training manuals and procedures; develops training materials such as exercises and visual displays.
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