Helpdesk Jobs in Texas
Our North Dallas client is looking for a Desktop Support Specialist to join an established company on a contract to hire basis. Responsibilties: The Service Desk Level I analyst will be the first point of contact for all users and staff. The analyst will receive request by phone or electronically, and will open an incident in the problem management tool to track all request. The analyst will pro...
HELP DESK TECHNICIAN (Midlothian/Ft Worth) Technology & Beyond, a Professional IT Services Company, is looking for an experienced Help Desk Support Technician for an immediate opening in our downtown Fort Worth Office. Responsibilities: Applicant will be responsible for onsite and remote help-desk systems support and network management, as well as assisting in many other support areas, including...
Position: Helpdesk analyst (point of sale and network) Location: Irving TX Duration: 1 year Responsibilities: · Provide professional IT service by support over the phone to field technicians. · Liaise and manage 3rd party service providers. · Provide professional customer service, while ensuring timely resolutions and escalations - any support requests not resolved are escalated to 2nd level...
Our North Dallas client has a great opportunity for a CTH Helpdesk position! ********You must pass a credit check to be considered!********* Scope of Work: ·Handle incoming calls from field service technicians, couriers, merchants and provide technical assistance including hardware and software support. ·Perform real-time, active monitoring of VCOM terminals via software; diagnose and resolve ...
We have an immediate need for a Help desk with phone and online chat helpdesk experience JOB DESCRIPTION Responsibilities :- â€¢ Provide telephone support to customer end users â€¢ Provide Problem Management System support activities â€¢ Work with Application and Infrastructure Development teams to ensure a smooth transition of new hardware and s/w into support by the HD â€¢ â€¢ â€¢ User fo...
Minimum Requirements: Job Requirements •University degree or Technology School Certificate in Computer related discipline. •Technical Skills: Minimum of 3 years in a technical support role for desktop/network/infrastructure •Networking concepts: overview and general understanding •Requirements gathering and specifications: 2 – 3 years •Communication skills: business & technical writing, pres...
Randstad Technologies has several Helpdesk Analysts for our long-standing end customer, a leading Restaurant chain. 6-12 month contract with strong possibility of extension and/or conversion. Required Skills: 3+ years basic PC application skills including MS Word, MS Excel, MS Exchange 1+ years basic platform skills including DOS, Windows 2000, Windows 2003 Server 1+ years basic Networking sk...
Randstad Technologies is looking for an outstanding Technical Support Analyst for one of our clients in the Odessa area. This is a Direct Hire opportunity with a great company that provides competitive salaries and benefits. Position: Technical Support Analyst- Level 1 Location: Odessa, TX Salary: $40,000-45,000 Job Description: - Providing level 1 help desk support to end user - Hardware an...
Randstad Technologies is currently seeking candidates for a Helpdesk Analyst in Richardson, TX. This is a long term contract position with no end date. Service Desk Analyst I Essential Functions: Respond to all incoming contacts (phone/email/online). Document incident/request specifics in the Incident Management System. Triage/troubleshoot/diagnose/resolve incidents through use of experience...
Client is seeking a Service/Help Desk Operations Manager to oversee the US and and India. Will oversee contracts on daily operations and work with partners to make sure everything is operating properly and meeting SLA's. Must be degreed and ITIL Certified. Summary - Manages the development and implementation of activities to meet organizational goals, and cost objectives. Plans and administers p...
Duration: 12 Months+ Location: Grapevine TX Flexible schedule (call center position 24/7) POS Experience a plus This position is on my in-store services help desk Nikhil Kishore Resource Development Manager Winner of Inc 500, Deloitte Fast 500, MBN 100 800 E. Campbell Rd, Suite 388 Richardson, TX 75081 Desk: 972-348-0268 Email: ***** Web: www.infovision.com...
Description: The Hunton Group is seeking a full time Desktop Support Specialist with Unix/Linux skills to join our IT team. Responsibilities: The Helpdesk/Desktop support specialist will be responsible for the day to day support at our Westpark location. It will require some travel to our Greens Rd. location. Helpdesk/Desktop support services include the installation, repairing, upgrading, trou...
Job Description Corptek is a fast paced growing IT firm located in the Dallas Fort Worth Metroplex. We are currently looking for an experienced technician who can provide a wide range of support from helpdesk issues to supporing servers. This is a very fast paced environment that will occasionally require after hours and weekend work. Job Purpose: Satisfies customers' network requirements by de...
We are looking for a self motivated Computer Helpdesk Technician with excellent interpersonal skills. This is an entry level position and an excellent opportunity to get into the industry. This position offers a great opportunity to learn real world consulting skills in the IT helpdesk arena. Job duties would include system rebuilds, virus removals, helpdesk, PC maintenance, installing peripheral...
RESPONSIBILITIES: A Kforce client is looking for a Technical Support Candidate in Austin, Texas (TX). This person will support end-user hardware and software applications via telephone calls. Perform routine support procedures typically followed to address end-user requests. Ideal candidate must be dependable and able to work a flexible schedule. Duties: Must be courteous; acknowledge callers b...
Cognizant System Plano, TX
Description Qualification/Skillset requirements · Excellent written and verbal communication skills · Excellent troubleshooting skills, search skills, problem solving skills · Basic phone and email based customer service skills · Ability to work in a team · Good interpersonal and communication skills · Strong keyboard and typing skills Job Duties/Responsibilities · Meet daily Key Performa...
Cognizant Technology Solutions Plano, TX, 75023
Qualification/Skillset requirements · Excellent written and verbal communication skills · Excellent troubleshooting skills, search skills, problem solving skills · Basic phone and email based customer service skills · Ability to work in a team · Good interpersonal and communication skills · Strong keyboard and typing skills Job Duties/Responsibilities · Meet daily Key Performance Indicator...
Apache Corp Houston, TX, 77020
Helpdesk Supervisor Job Description Position Summary The Helpdesk Supervisor must possess the ability to work in a technical team environment and deliver outstanding support to internal customers. Manage helpdesk and desk side support staff to ensure quality and build-upon service oriented culture. Provide support to an internal customer base of over 3,000 and manage a team of eight in a fast-pace...
Apache Corp Houston, TX
Helpdesk Supervisor Requisition Number: 3094 Date Posted: 7/15/2014 Location: Houston, TX Helpdesk Supervisor Job Description Position Summary The Helpdesk Supervisor must possess the ability to work in a technical team environment and deliver outstanding support to internal customers. Manage helpdesk and desk side support staff to ensure quality and build-upon service oriented culture. Prov...
Xerox Corporation Lewisville, TX
Description Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing se...
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Customer Service Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Texas
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Accommodates client disabilities by recommending devices and techniques.
Writes or revises user training manuals and procedures; develops training materials such as exercises and visual displays.
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