Helpdesk Jobs in Texas
Customer Service Representative manage all levels of service and support to our clients. This client-facing position includes providing telephone customer support to Helpdesk clients, maintaining databases, and providing guidance, training, and education to users. Key Responsibilities Receive inbound calls from Account Management/Helpdesk clients Capture relevant customer information to ensure ...
JOB RESPONSIBILITIES: -Must be able to work in a high volume, fast paced team environment. -Must have excellent problem solving, communication, and interpersonal skills and along with patience and a positive, customer-friendly attitude. -Minimum of 1 year experience providing technical support in a call center to customers in a Windows 7 and XP environment. -Minimum of 1 year experience suppor...
Randstad Technologies Houston, TX
Job Description: Defined as a technician who is responsible for answering customer calls to the IT Help Desk, responding to emails, documenting incident information in Remedy tickets, diagnosing, and resolving the customer incident remotely. The IT Help Desk provides support 24 hours per day, 7 days a week including holidays and must be willing to work any shift. Job Requirements: o Hardware/So...
Summary The Bilingual Fiber Customer Support Analyst will serve as the initial point of contact for provisioning and/or maintenance customer inquiries concerning their fiber based voice, data and/or video services. It is a Helpdesk Support position that requires the candidate to speak fluently in both English and Spanish. Responsibilities Duties include, but are not limited to, the following: ...
About us: InDxLogic is a growing provider of automated document management technologies transforming digital content for automated, seamless integration of incoming documents with electronic medical record (EMR) systems. The InDxLogic Network of users manages collectively millions of documents per year, encompassing accounts nationwide, including Alaska and Hawaii. JOB DESCRIPTION: The job of C...
Customer Support Tech I (#16866) UP Lone Star College - University Park Job Functions: Provides technical support and solves the basic and more advanced routine user hardware and software problems or questions including desktop computer hardware and software and enterprise system software. Provides professional, courteous, prompt and accurate support and solutions to users. Communicates, anal...
Synchron Technology is in need of a highly motivated Application Support Sales Analyst to join one of our clients in the Addison, TX area on a long term contract. This individual must be able to partner well with various vendors as well as our own internal support teams. The successful candidate will have strong analytical abilities, and a good understanding of CRM. Ideal candidate will have grea...
IASIS Healthcare Houston, TX, 77020
JOB SUMMARY: Responsible for Help desk functions which include providing technical capabilities for timely resolution s. Analyzes and prioritizes customer trouble calls, evaluates the status of the situation and troubleshoots/rectifies the problem verbally or diverts the problem to the appropriate IT&S personnel for resolution.. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: WORK EXPERI...
Customer Engineering Services Pecos, TX
Job Description: EARN SOME CHRISTMAS $$$$ Customer Engineering Services, LLC (CES) is a provider of Technical Services. We provide product installation, preventative maintenance, on-site repairs and helpdesk services throughout the U.S. and Canada. We are a fast growing company and currently have a temporary opportunity for a Value Added Services Representative (VASR) reporting to the VAS Field ...
Marten Transport Texas, TX
Location:TXSalary:$15-20/hr.Description:Our client, one of the world's largest healthcare/software companies, is seeking candidates for several contract helpdesk roles.The ideal candidate would have experience in supporting 340B accounts, and/or have experience in supporting a pharmacy operation.Responsible for screening, referring and diagnosing internal or external inquiries and work requests as...
Customer Engineering Services Houston, TX
Job Description: Customer Engineering Services, LLC (CES) is a provider of Technical Services. We provide product installation, preventative maintenance, on-site repairs and helpdesk services throughout the U.S. and Canada. We are a fast growing company and currently have a temporary opportunity for a Value Added Services Representative (VASR) reporting to the VAS Field Manager. The temporary pos...
Step 7 Fort Worth, TX
Our client, one of the world's largest healthcare/software companies, is seeking candidates for several contract helpdesk roles. The ideal candidate would have experience in supporting 340B accounts, and/or have experience in supporting a pharmacy operation. Responsible for screening, referring and diagnosing internal or external inquiries and work requests as they relate to maintenance of perso...
UOP LLC Houston, TX
Description At Honeywell, we look for people driven by a desire to contribute, be challenged and grow. Our people make Honeywell a special company and are a key competitive advantage. Honeywell International is a $40 billion diversified Fortune 100 leader with more than 131,000 employees in 100 countries around the world. We invent and manufacture technologies that address some of the world’s to...
Dice Houston, TX
Company: Primary Services Develop your wide-ranging IT skills with one of Houston’s homegrown telecom families! Our client, a growing, family-owned cable, internet, and phone provider, has an immediate need for a Tech Support Specialist with knowledge of telecom network monitoring. If you have a knack for remotely guiding end users through network and internet issues, we need your unique combina...
Job description Empowered. Innovative. Inspiring. Creative. Intense. These are all words we use to describe life at SoftLayer, an IBM Company. If you are a talented professional who seeks responsibility, thrives when empowered, and understands the importance of personal accountability, then we would like to talk with you. As a member of the SoftLayer team, you have the opportunity to directly im...
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Customer Service Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Texas
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Participates in development of client training programs by identifying learning issues; recommending instructional language.
Logs and tracks calls using problem management database, and maintains history records and related problem documentation.
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