Helpdesk Jobs in Texas
POSTING DATE: July 20, 2014 TIME CONSTRAINTS: IMMEDIATE NEED COMPANY & INTRODUCTION: · In business since 1976 · Headquartered in Lafayette, Louisiana · Doing business predominantly along Louisiana/Texas Gulf Coast, but also in various locations around the United States · Specializes in: 1. Outsourcing human resources in a variety of IT-skilled positions 2. Designing, providing, and implementing st...
RESPONSIBILITIES: A major Kforce client is looking for a Helpdesk Representative in Austin, TX. This person will be responsible for troubleshooting technical support with end users. REQUIREMENTS: High School, Vocational School or GED 1 year of experience working in customer service or 1 years working in a helpdesk position, or call center environment Strong communication skills Strong understandin...
Helpdesk Analyst Experis IT is seeking a tenured Help Desk professional possessing excellent customer service skills. Experience supporting Windows operating systems, peripherals, messaging, mobile devices such as Blackberry's and Blackberry Exchange Server as well as application support. Altiris and Lotus Notes experience is a plus. Candidates should possess strong documentation skills,an excelle...
Empowered. Innovative. Inspiring. Creative. Intense. These are all words we use to describe life at SoftLayer, an IBM Company. We are looking for an analyst with experience in all facets of help desk support. The Help desk team is integral to our daily operations and ensures our employees have the tools they need to assist our customers. If you are a help desk analyst who seeks responsibility, thr...
Job Description: The Wireless Helpdesk Analyst is responsible for wireless helpdesk support for all assigned accounts. Principal Duties and Responsibilities: • Maintain Customer Satisfaction across customer base. • Interpret wireless needs and issues for corporate customer base. • Ensure accuracy and entries of user accounts within the Teligistics database. • Participate in reviews with all assign...
Essential Functions: · Under the supervision and direction of the Adjuvant Program Manager this position will support the existing team by providing first level assistance to support general AFRS hardware and helpdesk taskings. · May collect, clean, and dispose of hardware. · May assist Equipment Custodians with handling issues for both the field and AFRS headquarters · May track and report on ite...
Are you looking for an awesome job as a Desktop Support Specialist? You must be the best and willing to work for the best! Our Client, located in North Dallas, is a leader of its industry! What you need? You must have experience with Desktop Configuration & Installation If you are a fit for this opportunity, please click and apply below. One of our recruiters will call you today! About The InSourc...
Company Confidential Austin, TX, 78730
Title: DBA - Decommission Location: Austin, TX Duration: Contract to Hire Job Description: Position Functions or Responsibilities: The Service Desk Analyst will support to internal staff at a state agency over the phone and via Service Now ticketing system. The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of sta...
About Us T-Mobile's IT Service Desk is the single point of contact for T-Mobile employees in need of support for IT incidents and service requests. This includes 24x7 triage, classification, prioritization and escalation aligned to ITIL best practices for Incident Management and Request Fulfillment. Contacts are handled primarily via inbound phone support and supplemented with email and web option...
Tyler Technologies is seeking an IT Specialist to provide technical end-user computer assistance to Tyler employees in our Lubbock, TX office. Join our growing team! The ideal candidate will have a strong customer service focus, with prior computer troubleshooting experience with Microsoft Windows, Windows Server, Office, Active Directory and Exchange. In addition, basic network and troubleshootin...
Desktop Support Specialist Job Summary The Information Systems Department is currently seeking a Desktop Support Specialist to join our Helpdesk Team. This person will provide end user technical support to our employees as part of a close knit team. Customer service and communications skills are key. This position will report to the Manager of IT and will be based in Austin, TX. Essential Duties a...
Company Confidential Houston, TX, 77092
Role Description: · ICT Engineer will act as level 1 – 2 technical support for Petrolink staff, providing support varying from desktop, server and network level. · He/she must have the ability to work in an environment that requires quick turnaround, poise, and skill with frequent interaction with users from others department. · Requiring diplomacy, problem solving skills, resourcefulness, and pro...
We are in need of a solid Helpdesk Technician for a 6 mos contract to hire position located for a client of ours in The Woodlands, TX. You MUST have Helpdesk experience and not just desktop support experience! The following is the job description. Primary Responsibilities/Essential Functions: Essential functions may include the following tasks, knowledge, skills and other characteristics. This lis...
Technical Support Analyst I (Houston, TX) BASIC FUNCTION: The primary function of the Technical Support Analyst I will include providing first and second line support to the company while working with members of the Information Technology department to assist with all systems and infrastructure needs. DUTIES & RESPONSIBILITIES: • Respond to after-hours emergencies as needed • Implement new and bes...
Title: Customer Support/Project Coordinator Location: Austin, Texas Duration: Long term (renewable per quarter) Experis has an exciting opportunity for a Project Coordinator with customer support background. Requirements: - 3-5 years of experience in a Customer Support or Helpdesk role - Project coordination experience in multi-tasked projects. - BS degree - Ability to think procedurally with an e...
In this role is you will support internal and external clients by publishing Early Program websites with the quality and security standards required to post content to the IBM external web. You will interact with other organizations supporting site publication to increase internal customer satisfaction and provide rapid exposure for IBM products via Early Programs. You will use HTML, IBM's IWM too...
Company Confidential Houston, TX, 77060
We are looking for an IT Technician to provide help desk support and resolve problems to the customer’s satisfaction. This individual will monitor and respond quickly and effectively to requests submitted to IT Service Desk. Duties & Responsibilities: Provide helpdesk support and resolve problems to the customer’s satisfaction Monitor and respond quickly and effectively to requests received throug...
Veritude is currently seeking a Help Desk Specialist to work on-site in Westlake, Texas for client Fidelity Investments. The Help Desk Specialist will provide technical support to end users on a variety of issues via telephone and email. They will identify, research and resolve technical problems utilizing effective tracking and monitoring systems to ensure timely resolutions. Responsibilities: Pr...
We are looking for a self motivated Junior Network Administrator with excellent interpersonal skills. This is an entry level position and an excellent opportunity to get into the industry. This position offers a great opportunity to learn real world consulting skills in the IT helpdesk arena. Job duties would include system rebuilds, virus removals, helpdesk, PC maintenance, installing peripherals...
Seeking experienced Information Assurance professional to support a US Air Force contract in San Antonio, Texas. The IA Specialist will provide support to system development and be responsible for the creation of accreditation packages in accordance with DIACAP requirements. Typical duties performed include: Provide DIACAP and FISMA technical expertise (C&A Helpdesk support, assessing IA controls,...
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Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Texas
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Collects information about problem and leads user through diagnostic procedures to determine source of error.
Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
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