Helpdesk Jobs in Texas

395 jobs

As a helpdesk analyst, you will be providing remote support via phone for the end users that are utilizing the clients products. You will take tickets from the tier one team and resolve the higher level problems for these corporate clients. Also, you will use remote connectivity tools to support the users and escalate problems to the products specialists. 2+ Years of helpdesk/ technical support e...

Helpdesk Support Specialist - Call Center The Help Desk Team is the Single Point of Contact (SPOC) for incident management and handles all events, issues, or problems related to the client application we support.The Help Desk Speacialist is to gather the end users’ information and to determine the end users’ primary issue by analyzing the symptoms and figuring out the underlying problem. The Help...

Category: Call Centers Employee Type: Contingent/Temporary Duration: 365+ Days Pay Rate: $15.00/Hour Job ID: 305346-10963-20-370415 Contact: Phone: 800-531-7426 Fax: 972-669-9749 Do you have a minimum of 2 years of experience providing out of this world technical support? Can you communicate clearly with your customers...especially those who may be a bit technically challenged? Do you have...

GAINSCO Auto Insurance markets non-standard private passenger automobile products through retail agencies, in Texas, New Mexico, Arizona, Oklahoma, Florida, Georgia, South Carolina, and Virginia. GAINSCO Auto Insurance has fully integrated insurance capabilities, including marketing, underwriting, customer service and claims handling. Our operations are bilingual (English/Spanish). Job Purpose: S...

Description Oversees all aspects of network and PC-related technical support including the maintenance, analysis, troubleshooting and repair of customer computer systems, including phone support and outside support. Documents, maintains, upgrades, and replaces hardware and software systems. Supports and maintains user account information including rights, security, and system groups. Requirement...

Our client is seeking a Help Desk Manager to oversee the timely delivery of quality technical support to internal customers by managing help desk personnel and implementing ITIL processes and best practices. The candidate will develop policies and procedures governing how to troubleshoot IT issues, including identification, documentation, distribution and resolution. This position will rely on ext...

Deloitte Consulting LLP Deloitte Consulting LLP is one of the world's leading management consulting firms for executable strategy, operations, technology, and human capital advisory services. The consulting practice is built around integrated core capabilities - people, process and technology and industry expertise - the capabilities needed to help clients to tackle their most complex challenges ...

Information and communication are among the most vital pieces of securing justice for victims of violent oppression. Supporting these systems has a direct impact on the work of International Justice Mission’s (IJM) global staff. IJM is seeking a professional and dynamic individual, motivated by faith and the biblical call to justice, to provide technical helpdesk support for staff in IJM’s Headqua...

Overview: SolarWinds (NYSE: SWI) provides powerful and affordable IT management software to more than 100,000 customers worldwide - from Fortune 500 enterprises to small businesses. We are one of the fastest growing software companies and has been featured on the Top Small companies in America list by Forbes magazine in 2012 and 2013! We work to put our users first and remove the obstacles that h...

Signpost is a software-as-a-service platform that gives local businesses the power to effortlessly build and manage customer relationships - a crucial ingredient for success that s traditionally been beyond their reach. Our technology automatically builds customer profiles and then uses this data to drive new customer conversion and promote loyalty, reviews, and referrals from existing customers. ...

Helpdesk Support Associate About Goosehead: At Goosehead, our clients trust us. In fact, gaining and honoring their trust is our strongest selling point. So we re more than just a bit selective when it comes to hiring new people. If you think you have what it takes to grow with our company, we re recruiting for a Helpdesk Support Associate and would love to meet you. For more information about G...

The Help Desk Team is the Single Point of Contact (SPOC) for incident management and handles all events, issues, or problems related to the client application we support. The Help Desk Specialist is to gather the end users information and to determine the end users primary issue by analyzing the symptoms and figuring out the underlying problem. The Help Desk Specialist will identify what the end u...

The IT Helpdesk Technician will assist in supporting 1000+ users primarily located in our Midland TX office and Artesia NM office as well as various job sites. The IT Helpdesk Technician will report to the IT Helpdesk Supervisor and be based in our Midland, TX office. Responsibilities: Diagnosing and troubleshooting of computer and network peripherals in a Windows 2008/2012 R2 Server environment...

Description The role of the Customer Service Center Specialist is to be the first point of contact for any production issue resulting in a page, phone call or email from a customer, VAN, Auburn Hills or other page to the BES CSC pager. Provide first point of contact during business hours and through on-call rotations for level 2 help desk questions, issues or requests. Critical issues should fol...

Overview: SolarWinds (NYSE: SWI) provides powerful and affordable IT management software to more than 100,000 customers worldwide - from Fortune 500 enterprises to small businesses. We are one of the fastest growing software companies and has been featured on the Top Small companies in America list by Forbes magazine in 2012 and 2013! We work to put our users first and remove the obstacles that h...