Helpdesk Jobs in Virginia
Spexus Incorporated, founded in 1988, is an SBA certified HUBZone business providing system integration and information technology services to the federal and commercial markets. We focus on improving IT performance, reducing development costs, and maximizing IT investment by delivering cost-effective systems that exceed our customers’ objectives. The key to our value is the methodology and proces...
Desktop Support/IT Helpdesk Technician This position provides Tier 2 IT support to members of CGI Federal. The successful candidate will provide exceptional customer service, be well mannered, and should be able to work well both independently and in teams to solve challenging IT support issues. Work is performed onsite at CGI Federal HQ, and appropriate office behavior is expected. The technician...
UIC Technical Services (UICTS) is an Alaska Native holding company owned by Ukpea?vik Iupiat Corporation (UIC). UIC Technical Services is based in Alexandria, VA. UICTS and its Bowhead family of companies provide our government and private sector customers' expertise in areas such as program management, systems engineering/integration, logistics/supply support, software management/development, IT...
Provide immediate support and be the single point of contact for IT issues. Through the help desk number this candidate will be responsible for answering calls and emails, an average of 40 trouble tickets a day. They will troubleshoot and diagnose IT issues across multi-platform environments, perform hardware configuration, etc. 1+ years help desk experience Ability to handle high call volume (ave...
Description The Microsoft SharePoint SME will answer contacts and work with the client end user for efficient resolution of the client user issues. Will submit content for inclusion in client knowledge base when appropriate. Minimum/General Experience: This position requires a minimum of seven years of increasingly complex and progressive experience in performing systems analysis, development, and...
Description The Microsoft Office SME will answer contacts and work with the client end user for efficient resolution of client user issues. Will submit content for inclusion in the client knowledge base when appropriate Minimum/General Experience: This position requires a minimum of five years of increasingly complex and progressive experience in performing systems analysis, development, and imple...
Help Desk Analyst Job Description: Overview: Apex Systems has an opening for a Help Desk Analyst in Blacksburg, VA. This opening is a contract to hire opportunity with a target permanent salary of $30,000. The chosen candidate will be working on a team with 4 other analysts and will have the abiilty to work with many different types of devices and operating systems. The department plays an importa...
Camber Corporation has an immediate opening for a Technical Support Specialist located in Alexandria, VA. Tier 2/3 helpdesk position includes the following responsibilities: Answer trouble calls and inquiries from customers concerning the use of Electronic Filing System for filing Patent applications at the USPTO, troubleshoot PC/Macintosh/Unix configuration and application problems. Provide guida...
Avaya Government Solutions has an immediate opening for a Technical Support Specialist located in Alexandria, VA. Tier 2/3 helpdesk position includes the following responsibilities: Answer trouble calls and inquiries from customers concerning the use of Electronic Filing System for filing Patent applications at the USPTO, troubleshoot PC/Macintosh/Unix configuration and application problems. Provi...
L-3 Maritime Systems located in Leesburg, Virginia is currently seeking an IT Manager. The IT Manager will be responsible for all aspects of the company’s information technology infrastructure. He/she will be responsible for developing, recommending, directing, coordinating and maintaining all activities related to the computer and phone systems/networks, servers, hardware, software and connectivi...
Description As part of the Cybersecurity and Enterprise Solutions Operating Unit within the Cyber Security Division, Northrop Grumman is hiring for positions supporting the Marine Corps Network Operations and Security Center. The Marine Corps Network Operations and Security Center (MCNOSC) provides support to the Marine Corps enterprise network, and provides 24/7/365 support to the Marine Corps wa...
Description Northrop Grumman Information Systems is seeking a Cyber Systems Administrator to join our team of qualified, diverse, individuals. This position will be located in McLean, Virginia. The qualified applicant will become part of Northrop Grumman’s OneBadge team, supporting enterprise level smart card and PKI systems. You will be responsible for installing hardware and software, maintainin...
An Inside Sales Representative with knowledge of the electrical distribution business and associated products is needed for a direct hire position located in Chesapeake, VA. Salary plus commission and bonus potential. Responsibilities for the Sales / Account Manager Basic function of the Technical Representative is to generate sales (obtain valid purchase orders for goods and services offered by c...
Description Northrop Grumman Information Systems sector is seeking a Sr. SAS Developer to join our team of qualified, diverse individuals. This position will be located in Vienna, VA. Put your years of experience into a future of excellence.The qualified applicant will become part of Northrop Grumman's Team, supporting a project which includes onsite support of analysts using the SAS Fraud Framewo...
Responsibilities As a Desktop Support Technician, you will interact with company-wide team members on a daily basis to troubleshoot and resolve IT related hardware, software, telephone, Internet and network-related issues. This includes desktops and laptops, printers, data cabling, and other technology peripherals, as well as Windows OS 7, MS Office 2007, MS Outlook, Adobe Illustrator, and more. Y...
Help Desk resource with 2+ years of experience needed ASAP in Fairfax for an exciting contract to hire role with a fast paced, high growth client. Responsibilities As a Desktop Support Technician, you will interact with company-wide team members on a daily basis to troubleshoot and resolve IT related hardware, software, telephone, Internet and network-related issues. This includes desktops and lap...
NetCentrics Corporation is an information technology consulting, software development, and innovation process management firm. We help our clients become more productive and innovative by improving their information systems and internal processes. We specialize in network design, installation and management, software development, process improvement and innovation. Job Description: Develop, review...
Job Title: Collaboration System Lead Location: Cambridge, Massachusetts Duties: The Collaboration System Lead champions the global adoption of a three-dimensional virtual collaboration platform in Vaccines Development. He/She acts as a subject matter expert and as such oversees the administration and deployment of the platform. Additionally, he/she would provide first level support and basic train...
Skills Required: IT Helpdesk, Desktop Support, Ticketing System, PC Deployment/ Troubleshooting, Adds/Moves/Changes, PC Hardware & Software, Windows 7, Mac, Office Suite, Solid Communications Skills, Customer Service Skills, Mobile Devices (IPhone/Blackberry), Printers, PC Asset Management Previous Help Desk experience required. MUST have a BS/BA in technical field required (no online degrees) Shi...
Description Love to solve IT problems? We’ve got a position for you! Jump-start your career with mindSHIFT Technologies, a dynamic, fast-growing company that will challenge and excite you. mindSHIFT manages the IT and VoIP infrastructures of small- to medium-sized businesses, protecting their critical information and assets. Through a combination of Managed Services and Professional Services, we g...
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Uk french helpdesk job or helpdesk team leader?
Hi Everyone I have been looking for a french helpdesk role or a team leader role in the uk since the past 3months I am lookin for something 24K+ I have more thn 2 years in the industry and been w...
Places to apply for online "helpdesk" job?
Anybody know of a site thats looking for computer knowledgeable people to work an online help chat..
Is an IT Helpdesk Technician a blue or white collar job?
And does it depend on where you work at such as a school versus a law firm?
I was wondering, what are some good jobs when it comes to computers? Maybe what I see as good is different from anyone else, but I at least would like to make 50-60k a year. Higher is always better. W...
Customer Service Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Virginia
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Writes or revises user training manuals and procedures; develops training materials such as exercises and visual displays.
Logs and tracks calls using problem management database, and maintains history records and related problem documentation.
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