Helpdesk Jobs in Virginia
Company Confidential Dulles, VA, 20166
RCM Technologies is a leading provider of IT Business Solutions and Professional Engineering Services to over 1,000 clients in the commercial and government sectors. RCM partners with clients to define, implement, and manage a broad range of technologies across multiple platforms, systems, and networks. Our broad geographic presence ensures that a proven and reliable tactical and strategic capabil...
Our client is currently seeking a Tier 2 Help Desk Specialist for a contract to permanent position in Ft. Belvoir. The successful candidate must have an active Secret Security clearance. Please apply if you are qualified and you will be contacted directly. This job will have the following responsibilities: Use BMC Remedy ticketing queue experience Image workstation computer systems using approved...
Job Description UIC Technical Services (UICTS) and its Bowhead family of companies are an Alaska Native Corporation owned by Ukpeaġvik Iñupiat Corporation (UIC) of Barrow, Alaska. UICTS/Bowhead provides innovative business solutions while delivering top quality customer support. Headquartered in Alexandria, VA, we are a fast-growing, multi-million-dollar corporation recognized as one of the top 25...
Pros2plan LLC, A Spinnaker Company is now hiring for Application Specialist / Tier 2 helpdesk (MS Dynamics AX Reqd) Location: Richmond, VA Bill Rate: Open Duration: Full time *US CITIZENS ONLY MAY APPLY* Position responsibilities: An application specialist has a proficient level of knowledge of the assigned application(s) and has an expert level knowledge in or more areas of the application(s). He...
Support Commercial Networks in DMV Ability to take projects from open too close and manage and work all aspects Be willing to continue acquiring certifications Be willing to work weekends and/or nights if necessary to get the job done Be willing to submit to drug testing Mandatory: Salary Range Required * Very Important you will not be considered if this info is missing* Above average Documentatio...
The Help Desk Analyst is the first POC for the help desk to provide customer service and user support to ensure fully functioning IT software and equipment. The candidate must have the ability to operate effectively under pressure adhering to the ProSol Core Values of Agility: rapid adaptation to the changing requirements and environment of our clients; Excellence: Service quality that exceeds the...
Job Description Mosaic Tile Company has an immediate need for a System Administrator in the largest privately held tile distributor in the Mid-Atlantic. This is a permanent, full-time opportunity for the right candidate with a desire to work in an extremely dynamic environment where personal development is limited only by your desire to educate yourself. We have multiple locations and are always l...
Description As part of the Cybersecurity and Enterprise Solutions Operating Unit within the Cyber Security Division, Northrop Grumman is hiring for positions supporting the Marine Corps Network Operations and Security Center. The Marine Corps Network Operations and Security Center (MCNOSC) provides support to the Marine Corps enterprise network, and provides 24/7/365 support to the Marine Corps wa...
Title: Cloud Command Center Manager Location: Multiple Locations FireEye has invented a purpose-built, virtual machine-based security platform that provides real-time threat protection to enterprises and governments worldwide against the next generation of cyber attacks. These highly sophisticated cyber attacks easily circumvent traditional signature-based defenses, such as next-generation firewal...
FRSTeam by Custom Commercial Fife, VA, 23054
COMPANY DESCRIPTION FRSTeam is a national franchise specializing in the restoration of garments and other fabric related articles damaged in a smoke, fire or water loss. FRSTeam is dedicated to providing a superior customer service experience to families and communities in their time of need and loss. FRSTeam by Custom Commercial represents 8 company stores throughout the Western United States. Th...
SUPPORT OVERVIEW: The Enterprise Service Desk ESD Call Center Technician CCT performs initial triage of all problems experienced by customers in the information technology environment. The CCT is focused on first contact resolution of incidents that are first contact resolvable. Incidents that are not resolvable at first contact are forwarded to the appropriate functional group for resolution. ESS...
Morton Consulting is actively seeking candidates for the position of IT Network and Systems Administrator for our client headquartered in Richmond, VA. This resource would be responsible for designing, configuring, and maintaining reliable operations of all Cisco network, VMware, and Active Directory hardware and software. Will be responsible for all technical functions, including correcting troub...
One of Collabera's top tier clients Nation's leading Financial Institution is looking for Senior Network Engineer. Our Client is also the world's largest wealth management corporation and a major player in the investment banking market. Job Title: Senior Network Engineer Duration: 6-18 months contract Location: Onsite in Richmond VA (7 URGENT ROLES TO BE FILLED - IMMEDIATE INTERVIEWS) Job Descript...
Job Title: HBSS SUPPORT ADMINISTRATORS Location: SUFFOLK, VA Applicants must be a US citizen and possess a US DOD SECRET level security clearance. POSITION SUMMARY Contractor will provide day to day support for Fleet units including guidance, account creation, ePO functionality. Contractor will primarily follow SOPs / TTPs and escalate other issues. The contractor shall facilitate delivery of HBSS...
Overview: Modern Technology Solutions, Inc. (MTSI), is a fast-paced and dynamic 100% employee-owned and operated technology firm, providing leading-edge technical services in ballistic missile and air defense, air vehicle survivability, unmanned aircraft, flight test operations, intelligence support, cyber, space, and homeland defense. We offer competitive compensation with comprehensive benefits,...
ALEX - Alternative Experts, LLC is an established 8(a) Woman-Owned professional services company which was founded in 1987 and currently headquartered in Chantilly, VA. ALEX offers a wide spectrum of technical, logistical and program management solutions to fulfill program requirements, achieve greater productivity and increase competitiveness for our Federal, State and Local government as well as...
Minimum 2+ Years Tier 2 Helpdesk/PC Support Technician Role Microsoft Windows 7 - 70-680 Certification Active CompTIA Security + Certification Proficient using Microsoft Office Experience with BMC Remedy is a plus Minimal Asset Management experience Active Secret Security Clearance Additional Details: • Use BMC Remedy ticketing queue experience • Image workstation computer systems using approved i...
JOB SUMMARY The Support Analyst II provides operational and technical support to computer users and interacts with external clients when necessary. The Analyst II will install and configure company Computers, printers and peripheral equipment, assist with capacity planning for computers and networks. Provide support to clients through the Helpdesk system and resolve issues ensuring system/data int...
We are an established Telecom & IT services company and need an experienced IT technician in the McLean, VA area to provide basic desktop and network administrative support. We need someone who is available to work 8 per day for the week of 7/21-7/25 and 2-3 days per week thereafter. Tech will be performing the following: Desktop network support for end users. You must have your own transportation...
The RAND Corporation is a research organization that develops solutions to public policy challenges to help make communities throughout the world safer and more secure, healthier and more prosperous. RAND’s research and analysis address issues that impact people everywhere, including security, health, education, sustainability, growth, and development. Headquartered in Santa Monica, California, RA...
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Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Virginia
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Accommodates client disabilities by recommending devices and techniques.
Participates in development of client training programs by identifying learning issues; recommending instructional language.
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