Helpdesk Jobs in Virginia
Our client is currently seeking a Tier 2 Help Desk Specialist for a contract to permanent position in Ft. Belvoir. The successful candidate must have an active Secret Security clearance. Please apply if you are qualified and you will be contacted directly. This job will have the following responsibilities: Use BMC Remedy ticketing queue experience Image workstation computer systems using approved...
Job Description UIC Technical Services (UICTS) and its Bowhead family of companies are an Alaska Native Corporation owned by Ukpeaġvik Iñupiat Corporation (UIC) of Barrow, Alaska. UICTS/Bowhead provides innovative business solutions while delivering top quality customer support. Headquartered in Alexandria, VA, we are a fast-growing, multi-million-dollar corporation recognized as one of the top 25...
Pros2plan LLC, A Spinnaker Company is now hiring for Application Specialist / Tier 2 helpdesk (MS Dynamics AX Reqd) Location: Richmond, VA Bill Rate: Open Duration: Full time *US CITIZENS ONLY MAY APPLY* Position responsibilities: An application specialist has a proficient level of knowledge of the assigned application(s) and has an expert level knowledge in or more areas of the application(s). He...
Support Commercial Networks in DMV Ability to take projects from open too close and manage and work all aspects Be willing to continue acquiring certifications Be willing to work weekends and/or nights if necessary to get the job done Be willing to submit to drug testing Mandatory: Salary Range Required * Very Important you will not be considered if this info is missing* Above average Documentatio...
Help Desk Specialist I At Akimeka, meeting high-priority challenges with high-impact solutions is what we're all about. Whether it's helping transform the future of military medicine, providing timely, trusted access to classified information, or saving lives by enhancing 911 services, we are dedicated to delivering innovative IT solutions. Akimeka has a job opportunity for a Help Desk Specialist...
Description As part of the Cybersecurity and Enterprise Solutions Operating Unit within the Cyber Security Division, Northrop Grumman is hiring for positions supporting the Marine Corps Network Operations and Security Center. The Marine Corps Network Operations and Security Center (MCNOSC) provides support to the Marine Corps enterprise network, and provides 24/7/365 support to the Marine Corps wa...
Job Description Mosaic Tile Company has an immediate need for a System Administrator in the largest privately held tile distributor in the Mid-Atlantic. This is a permanent, full-time opportunity for the right candidate with a desire to work in an extremely dynamic environment where personal development is limited only by your desire to educate yourself. We have multiple locations and are always l...
Title: Service Desk Operations Manager Location: Arlington, VA Responsibilities: • Manage the day-to-day operation and direct supervision of all Service Desk personnel • Analyze the work of subordinates and take appropriate steps for retention or other personnel actions • Ensure all requirements of the contract are fulfilled and all deliverables submitted on time • Create an effective working rela...
Overview: Modern Technology Solutions, Inc. (MTSI), is a fast-paced and dynamic 100% employee-owned and operated technology firm, providing leading-edge technical services in ballistic missile and air defense, air vehicle survivability, unmanned aircraft, flight test operations, intelligence support, cyber, space, and homeland defense. We offer competitive compensation with comprehensive benefits,...
ALEX - Alternative Experts, LLC is an established 8(a) Woman-Owned professional services company which was founded in 1987 and currently headquartered in Chantilly, VA. ALEX offers a wide spectrum of technical, logistical and program management solutions to fulfill program requirements, achieve greater productivity and increase competitiveness for our Federal, State and Local government as well as...
Minimum 2+ Years Tier 2 Helpdesk/PC Support Technician Role Microsoft Windows 7 - 70-680 Certification Active CompTIA Security + Certification Proficient using Microsoft Office Experience with BMC Remedy is a plus Minimal Asset Management experience Active Secret Security Clearance Additional Details: • Use BMC Remedy ticketing queue experience • Image workstation computer systems using approved i...
Manpower is looking for an IT Associate in the Suffolk Area The IT associate will be responsible for VoIP phone set up and roll out. This is a 4-6 week assignment (starting mid-August) Requirements and Duties: VoIP knowledge Setting up and configuring phone system Telecommunication or Helpdesk experience Bending to get underneath the desks Must submit and pass Background Check...
Title: Cloud Command Center Manager Location: Multiple Locations FireEye has invented a purpose-built, virtual machine-based security platform that provides real-time threat protection to enterprises and governments worldwide against the next generation of cyber attacks. These highly sophisticated cyber attacks easily circumvent traditional signature-based defenses, such as next-generation firewal...
JOB SUMMARY The Support Analyst II provides operational and technical support to computer users and interacts with external clients when necessary. The Analyst II will install and configure company Computers, printers and peripheral equipment, assist with capacity planning for computers and networks. Provide support to clients through the Helpdesk system and resolve issues ensuring system/data int...
Company Confidential Midlothian, VA, 23114
Computer Lab Technician (Full-time) 00018 Trainer Instructor I HIRING RANGE: $24,479-54,653 CLOSING DATE: July 24, 2014 RESPONSIBILITIES: Provide instructional support and training to faculty who teach in any of the academic computers labs at John Tyler Community College’s Midlothian Campus. Assist faculty in the use of lectern computers and media equipment in academic classrooms. Work with facult...
We are an established Telecom & IT services company and need an experienced IT technician in the McLean, VA area to provide basic desktop and network administrative support. We need someone who is available to work 8 per day for the week of 7/21-7/25 and 2-3 days per week thereafter. Tech will be performing the following: Desktop network support for end users. You must have your own transportation...
The RAND Corporation is a research organization that develops solutions to public policy challenges to help make communities throughout the world safer and more secure, healthier and more prosperous. RAND’s research and analysis address issues that impact people everywhere, including security, health, education, sustainability, growth, and development. Headquartered in Santa Monica, California, RA...
Systems Administrator Consultant Company Overview CMI Management, Inc. is headquartered in Alexandria, VA and is a proven provider of efficient business, technology and facilities management solutions designed to help government and commercial clients reduce operational costs, operate at optimum performance and access the information needed for daily and long-term productivity. CMI has been in bus...
Service Desk/Operations Manager MTI is seeking an experienced Service Desk Manager to join our team supporting a user community of approximately 1600 users located in the Washington Metro Area. MUST HAVE ACTIVE SECRET/POSTAL SENSITIVE OR TOP SECRET CLEARANCE Job Duties: On-site liaison for the customer. Responsible for the management of the day-to-dayoperation and direct supervision of all Service...
About DMI DMI is a leading provider of mobile enterprise solutions and services, including Mobile Strategy, Mobile UX and App Development, Omni-channel Commerce, Mobile Brand and Marketing, Big Data Management and Analytics, and Secure Mobile Device, App and Data Management. The company’s commitment to excellence in service delivery has resulted in dramatic growth and an expanding client base that...
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Customer Service Career Tools
Help Desk Analyst
$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst in Virginia
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Analyst
Provides first-level support to users by researching and answering questions; resolving problems; providing resources.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Writes or revises user training manuals and procedures; develops training materials such as exercises and visual displays.
Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
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