Washington
Helpdesk Jobs in Washington
73 Washington Helpdesk jobs found on Monster.
The selected candidate will support a team providing 24X7X365 Helpdesk support to our Air Force customer. As a Helpdesk specialist, you will provide telephone and ticketing sytem support to ensure customer requests and incidents are resolved in the most efficient manner to meet established Service Levels. Typical Duties include; direct customer engagement through walk ups and telephone requests, T...
The selected candidate will support a team providing 24X7X365 Helpdesk support to our Air Force customer. As a Helpdesk specialist, you will provide telephone and ticketing system support to ensure customer requests and incidents are resolved in the most efficient manner to meet established Service Levels. This position may serve as a shift lead and/or process owner and will provide input to the H...
The selected candidate will support a team providing 24X7X365 Helpdesk support to our Air Force customer. As a Helpdesk specialist, you will provide telephone and ticketing system support to ensure customer requests and incidents are resolved in the most efficient manner to meet established Service Levels. Typical Duties include; direct customer engagement through walk ups and telephone requests,...
Apex Systems, the nation’s 3rd largest Information Technology staffing organization, has an opportunity to work as a high level Helpdesk Support Technician supporting the US Department of Agriculture in Washington, DC. The most ideal candidate will have qualifications that match the description below. If interested please email a copy of your Word to cgottleib@apexsystemsinc.com Position Title: He...
This Hirestrategy client is looking for a strong Helpdesk Technician to join their growing organization. If you love IT, helping clients thrive, and staying on top of new technology, this could be a perfect fit for you. Our client is one of the fastest growing IT companies in the DC Metro area and have received 8 “Best Places to Work in Washington” awards!! They are proud of their current team and...
Help Desk Specialist Needed for fast growing Security Systems Company! ASG Security is the 10th largest security system company in the nation and growing. We provide security system sales, installation, maintenance, leasing and monitoring services to both commercial and residential customers in the Mid Atlantic, North Carolina, New England and Texas/OK areas. We are currently looking for a highly...
This position is located in our VA, Herndon facility GDIT, a proven player in the support of US Government customers, has multiple opportunities for individuals with the right skills and a TS/SCI clearance with polygraph. We are currently preparing to expand our continued support to a Government customer in operations, maintenance and sustainment support of facilities, communications and IT infras...
Bachelor's degree in IT Systems Management or related field plus 12 years experience of which 7 years must be directly related experience. Specific skills and experience required: Strong technical background to include system and network performance as well as application maps Experience with and ability to understand, distill and document solution requirements Ability to troubleshoot and resolve...
Functional PeopleSoftCRM Specialist 3 - 5 YEAR Engagement Security Clearance: Secret (interim-Secret, at a minimum) What you need for this position: • 3+ years of experience: administering and configuring a CRM application working with workflows, page layouts, user profiles, roles, security access, data validation, upgrade/installation, and report/dashboards • Experience with PeopleSoft CRM Enterp...
Link Solutions, Inc. “Mission First…Customer Always” CMMI Level 2 ISO 9001:2008 ISO 20000:2005 Functional CRM Education Bachelor’s Degree or 8 years equivalent experience Experience 3+ years Citizenship Requirement US Citizen Clearance Required Secret Location Washington, D.C. Job Responsibilities: · Develop and implement processes and procedures and implement and integrate CRM solutions · Act as...
Our client is seeking a Business Intelligence Report Writer to join their team in Washington, D.C. Rotating on-call support may be required. Job Duties: This business intelligence report writing position provides an excellent opportunity to apply and extend your skills in a complex and varied environment. Position will be required to create reports based on requirements using Crystal Reports Must...
Job_Other_Compensation: We have an immediate need for a Performance Systems Specialist JOB DESCRIPTION CDI, a market-leading Engineering and Technology professional services firm, wants you. Join us and start making a difference today. We have an exciting new opportunity for a Microsoft System Performance Management Specialist position provides an excellent opportunity to apply and extend your ski...
Company Confidential
Washington, DC, 20001
VACANCY: Functional CRM Position (x1) Security Clearance: Secret (interim-Secret, at a minimum) What you need for this position: • 3+ years of experience: administering and configuring a CRM application working with workflows, page layouts, user profiles, roles, security access, data validation, upgrade/installation, and report/dashboards • Experience with PeopleSoft CRM Enterprise HelpDesk 9.1 to...
Accenture Federal Services, a wholly-owned subsidiary of Accenture, helps U.S. federal agencies build the government of the future. With 4,000 dedicated US employees, Accenture Federal Services is uniquely positioned to support federal agencies in shattering the status quo, achieving profound efficiencies and relentlessly delivering results. Accenture Federal Services is a long-time and trusted re...
Accenture Federal Services, a wholly-owned subsidiary of Accenture, helps U.S. federal agencies build the government of the future. With 4,000 dedicated US employees, Accenture Federal Services is uniquely positioned to support federal agencies in shattering the status quo, achieving profound efficiencies and relentlessly delivering results. Accenture Federal Services is a long-time and trusted re...
SYSTEMS ADMINISTRATOR Immediate Availability Virginia Railway Express, headquartered in Alexandria, Virginia, has an immediate opening for a System Administrator, for work in a multi-layered multi-server environment. Five years hands-on experience in Microsoft, Cisco, and Dell products in an Active Directory network environment required. Certifications in Microsoft and/or Cisco and a Bachelor’s de...
This HireStrategy client is looking for a strong Helpdesk Technician to join their growing organization. If you love IT, helping clients thrive, and staying on top of new technology, this could be a perfect fit for you. Our client is one of the fastest growing IT companies in the DC Metro area and have received 8 “Best Places to Work in Washington” awards!! They are proud of their current team and...
Title: IT Specialist / SharePoint Administrator FLSA Status:Non-Exempt POSITION SUMMARY The IT Specialist / SharePoint Administrator serves as the initial point of contact for troubleshooting and resolving hardware, software, peripheral equipment, and network problems during standard and at times, non-standard working hours when on call support is required. You will help to drive the technology pl...
Responsibilities: · Communicate with issuer community via phone on electronic data issues to provide Tier II support relating to all EDI tickets. · Escalates/assigns tickets to different teams according to their expertise. · Implement procedures to ensure that B2B support issues are resolved in a timely and professional manner, and that issues are properly recorded back to our project and issues t...
Creative Business Solutions Inc
Multiple
Creative Business Solutions, Inc is hiring Senior IT Security Professionals for IMMEDIATE PLACEMENT Enterprise System Engineering - Workstation and Server OS Team Support (Austin, TX) -Two Positions Enterprise Communications Office - Network Engineering and Operations Team Support (Hines, IL) -Two Positions Network and Security Operations Center - Network and System Test Automate Tools Team Suppor...
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What are some good jobs that involve intuitive reasoning and interaction with people?
The only thing that comes to my mind are computer helpdesk jobs or social work. If you can think of specific starter jobs you've had please list them as well. Thanks
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I went to ITT Technical Institute and got two degrees: one in web development and another in system administration. Both are two-year degrees. I am pursuing certs in Java and Cisco and various web dev...
Customer Service Career Tools
Help Desk Analyst
Salaries
$29,120.00 - $58,140.00
Typical Salary for Help Desk Analyst in Washington
(935 Respondents)
Source: Monster.com Careerbenchmarking Tool
Education / Training
Bachelor's
36.7%
Some College Coursework Completed
22.8%
Associates
20.2%
Certification
7.5%
Master's
4.3%
High School
4.2%
Vocational
3.4%
(624 Respondents)
Source: Monster.com Careerbenchmarking Tool
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©2013 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2013.1.5.22-218