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1000+ Helpdesk jobs found on Monster.

Jobs 1 to 20 of 4874
SRA International, Inc ROCKVILLE, MD
Job Description: Job Summary: Provides user support and customer service on company supported computer applications and platforms. Troubleshoots problems and advises on the appropriate action. Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. Tracks all issues to closure. Creates weekly help desk statistics report. Required: 5...
University of New Orleans New Orleans, LA, 70130
POSITION TITLE: IT Helpdesk Coordinator 1 POSITION #: 0294 DEPARTMENT: DHH Technical Services Contract – IT Helpdesk CORE RESPONSIBILITIES: Provide statewide installation, configuration, maintenance and support for DHH owned: Workstations, Laptops, Thin client devices, Desktop printers, Network printers, Network communication devices, Video Conferencing Equipment, Software Applications, and...
SRA International Rockville, MD, 20850
Job Description: Job Summary: Provides user support and customer service on company supported computer applications and platforms. Troubleshoots problems and advises on the appropriate action. Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. Tracks all issues to closure. Creates weekly help desk statistics report. Required: 5...
Our North Dallas client is looking for a Desktop Support Specialist to join an established company on a contract to hire basis. Responsibilties: The Service Desk Level I analyst will be the first point of contact for all users and staff. The analyst will receive request by phone or electronically, and will open an incident in the problem management tool to track all request. The analyst will pro...
About Us T-Mobile's IT Service Desk is the single point of contact for T-Mobile employees in need of support for IT incidents and service requests. This includes 24x7 triage, classification, prioritization and escalation aligned to ITIL best practices for Incident Management and Request Fulfillment. Contacts are handled primarily via inbound phone support and supplemented with email and web optio...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Apply Helpdesk Technician RIverside, CA Contract Unspecified Apply Apply Helpdesk Technician RIverside, CA Contract Unspecified Apply Job Details If you are a Helpdesk Technician with experience, please read on! What You Need for this Position At least 1 Year of experience with: - Windows 7 and oth...
Our long-time customer is currently seeking an EXECUTIVE-Level Helpdesk Support Engineer a CTH opportunity in Plano, TX. The Helpdesk Support Engineer will primarily be responsible to support executive-level individuals (80%) but will also be expected to handle Level II PHONE Support (20%). Our client has an individual that is currently handling a majority of the Level II Phone Support, so the He...
Position Title: Help Desk Support Location: Irving, TX Compensation: Depends on background and experience Duration: 6 month Contract - Potential to extend but not guaranteed About Us: When it comes to connecting IT experts to the organizations that need their talent most, Randstad Technologies has the edge. We position our candidates to succeed by introducing them to opportunities that both u...
Job Description: This well known corporation seeks several IT Helpdesk professionals for their growing company in the Los Angeles area. Their expansion plan will allow helpdesk personnel to spearhead customer relations in both part time and full time positions. Salary pays up to $55k a year for the right individuals and offers outstanding medical, dental and vision benefits. Degree in computer sc...
RESPONSIBILITIES: Our client is seeking an IT Support Analyst I-Desktop/Helpdesk Specialist in Santa Ana, California (CA). Essential Duties and Responsibilities: Thoroughly documents all work completed into the appropriate call-tracking and incident management systems. Documentation includes a clearly defined description of the problem, complete troubleshooting steps, customer communications, e...
RESPONSIBILITIES: Our client is seeking a Helpdesk Support - Intermediate in Downey, California (CA). This role is responsible for providing Level 1 and Level 2 support. Helpdesk needs include phone support, handling minor triage issues with basic troubleshooting and escalating all other issues to Level 2 and 3 support. Responsibilities include: maintaining, developing and supporting pharmacy ap...
RESPONSIBILITIES: Kforce has a client seeking a Helpdesk Operations Quality Assurance Specialist for their Miami, FL location. Duties: Assists the Helpdesk Manager in monitoring adherence to Statements of Work (SOW), which includes reviewing artifacts and ensuring the timely completion of the independent quality reviews Verify accuracy and reliability of data provided by the company Assist in...
HELP DESK TECHNICIAN (Midlothian/Ft Worth) Technology & Beyond, a Professional IT Services Company, is looking for an experienced Help Desk Support Technician for an immediate opening in our downtown Fort Worth Office. Responsibilities: Applicant will be responsible for onsite and remote help-desk systems support and network management, as well as assisting in many other support areas, including...
Position: Helpdesk analyst (point of sale and network) Location: Irving TX Duration: 1 year Responsibilities: · Provide professional IT service by support over the phone to field technicians. · Liaise and manage 3rd party service providers. · Provide professional customer service, while ensuring timely resolutions and escalations - any support requests not resolved are escalated to 2nd level...
We’re a small and growing Outsourced IT firm based in Baton Rouge and we’re looking for an intermediate Windows Administrator to ensure we give our customers the best possible service. You are skilled in: Microsoft Windows Desktop Support. You have 2+ years of real-world job experience. Preferably, you know enough Active Directory and Windows Server that you can debug end-user issues well in a co...
Job Description At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." We invest in our people because great people run great operations that will exceed our guests' expectations. Talk to any of our associates and you will experience a culture dedicated to its mission and our five fundame...
Company Confidential Baton Rouge, LA, 70802
Software development/support firm seeking a motivated, people-oriented self-starter to provide LEVEL 1 SOFTWARE SUPPORT, both on the phone and in person. Candidate must have experience with multiple software packages including Windows XP/7, WordPerfect 11/X7, Outlook 2010, and Microsoft Office 2003/2007, and be able to self-teach custom developed software. Candidate must have a minimum of 12 month...
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our rema...
Our North Dallas client has a great opportunity for a CTH Helpdesk position! ********You must pass a credit check to be considered!********* Scope of Work: ·Handle incoming calls from field service technicians, couriers, merchants and provide technical assistance including hardware and software support. ·Perform real-time, active monitoring of VCOM terminals via software; diagnose and resolve ...
HireStrategy is seeking a Help Desk Support Technician in the DMV area! Position Summary The Help Desk Support role serves as frontline technical and application support for all employees, supports all functions and components of the application infrastructure, and provides application function modification support, research, and training with a focus on customer service. Essential Duties and R...

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Customer Service Career Tools

Help Desk Analyst

Salaries

$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst
(951 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
36.7%
Some College Coursework Completed
22.8%
Associates
20.4%
Certification
7.4%
Master's
4.4%
High School
4.1%
Vocational
3.3%
(637 Respondents)
Source: Monster.com Careerbenchmarking Tool

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