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163 Helpdesk jobs found on Monster.

Jobs 1 to 20 of 163
Customer Service Representative manage all levels of service and support to our clients. This client-facing position includes providing telephone customer support to Helpdesk clients, maintaining databases, and providing guidance, training, and education to users. Key Responsibilities Receive inbound calls from Account Management/Helpdesk clients Capture relevant customer information to ensure ...
Overview: Located close to the beach, just 60 miles north of Los Angeles, Community Memorial Hospital is a 242 bed non-profit, acute care facility, committed to provide quality patient care in an environment that promotes clinical excellence and innovative leadership. We offer some of the best benefits in the industry, along with great career choices, training, and leadership development. At our...
About Us T-Mobile's IT Service Desk is the single point of contact for T-Mobile employees in need of support for IT incidents and service requests. This includes 24x7 triage, classification, prioritization and escalation aligned to ITIL best practices for Incident Management and Request Fulfillment. Contacts are handled primarily via inbound phone support and supplemented with email and web optio...
Service Desk / Helpdesk Associate Apex Systems, the nation’s 2nd largest IT Staffing organization, has an immediate opportunity for Service Desk / Helpdesk Associates to work for a large organization located in Cleveland, OH. Positions are contract with the potential to hire. Applicants must have 1+ years of technical support experience. If interested in any Service Desk / Helpdesk opportunities...
Call Center/ Helpdesk Operator Coral Springs, Florida Internet-based Data Management System Provider Company Background and Job Purpose Business Watch International is a rapidly growing company which provides law enforcement with a data management system that aids in the investigation and recovery of stolen property nationwide. We are searching for additional Helpdesk operators to join our tea...
IT Services: HelpDesk Administrator (On-Site Pittsburgh Location) Job Description Do you have excellent customer service skills? Grant Street Group is a Software as a Service (SaaS) pioneer who hosted the world's first online bond auction for the City of Pittsburgh, Pennsylvania in 1997. Since this first auction, over 5,600 clients have used our software to process financial transactions exceed...
The World’s leading Logistics company is looking for Helpdesk Support Representatives to join their team! Duties: The Helpdesk Support Representative takes incoming calls from UPS external customers regarding technical issues. They must ask probing questions to determine the root cause of the issue and locate and follow approved trouble shooting procedures to resolve the problem. Helpdesk Suppor...
Job Snapshot Location: US-CA-Santa Maria Job Type: Contingent/Temporary Duration: Temp to Hire Pay Rate: N/A DOE Job ID: 305351-10863-12-354073 Contact: Phone: 800-223-8658 Fax: 714-921-7553 Date Posted: 9/23/2014 Job Description Providing support for hardware and software in a Windows environment including troubleshooting and supporting teleconferencing, iOS devices, phones, desktops, ...
Position Description The Customer Support/Tech Support candidate will be responsible for supporting, training, and implementing our enterprise payment gateway DOLLARS ON THE NET® and corresponding services to a broad customer base in a myriad of industries. A successful candidate must be familiar and experienced in an Application Service Provider (ASP) operating environment and be able to effecti...
Position: Helpdesk Support Representative Location: LAS VEGAS NV 89119 Duration: 3+ months Timings: 7:30am – 04.00 pm The pay rate is $ 12.45 per hour Job Description: · The Helpdesk Support Representative takes incoming calls from Client’s external customers regarding technical issues. · They must ask probing questions to determine the root cause of the issue and locate and follow approved...
COMPANY DESCRIPTION Founded in 1998, ClassLink’s mission is to empower educators to improve learning through innovative systems and services. Engineered for students and teachers, ClassLink’s products are simple to use yet empower student achievement, while lowering the overall cost of technology. ClassLink — The future of instructional technology. JOB DESCRIPTION We are seeking a Help Desk Te...
Adecco is assisting a local client in recruiting for a current Helpdesk Support Representative - Call Center job located in the southern region of Las Vegas. This is for a long-term temporary opportunity. As a Helpdesk Support Representative you will interact with customers via telephone regarding technical issues. If you meet the qualifications listed below please Apply Now! Responsibilities for...
TECHNICALLY SPEAKING YOU KEEP OUR CUSTOMERS HAPPY You're just the ticket for top-line tech support Comcast products and services are famously fast, technically advanced and truly reliable. So when customers need technical support, they expect solutions that are just as quick, innovative and dependable. In this Helpdesk role, you'll help lead the way in making it happen. As an expert in all of...
Service Desk / Helpdesk Associate Apex Systems, the nation’s 2nd largest IT Staffing organization, has an immediate opportunity for Service Desk / Helpdesk Associates to work for a large retail organization located in Columbus, OH. Positions are contract with the potential to hire. Applicants must have 1+ years of technical support experience. If interested in any Service Desk / Helpdesk opportu...
Tier 1 Helpdesk (Entry Level) Tier 1 Helpdesk - Customer Support Call Center Support Analyst Needed! Location: Lawrenceville, GA 30043 Length: 6 month contract* *Long-term extensions and/or going permanent with the client based on performance! Description: Selected candidates will be responsible for answering calls and assisting clients, customers and peers with product knowledge and inquir...
The Helpdesk Administrator (H.D.A)/Call Coordinator (CC)provides front line customer service on Source Support Services (SSS) warranty services via telephone or electronic medium. Locates customer warranty status and assigns to appropriate employee; documents all communications with customers and provides administrative and other support to other departments throughout the organization. Issues not...
JOB RESPONSIBILITIES: We are looking for Helpdesk Support personnel for a newly awarded 5 year contract to support the Naval Medical Hospital Remote Site on the Camp Lejeune Base. All candidates must have experience supporting end users via a ticketing system (Remedy, etc). All candidates MUST HAVE EXPERIENCE working in a FAST PACED ENVIRONMENT and supporting Government or Military end users. Ca...
JOB RESPONSIBILITIES: -Must be able to work in a high volume, fast paced team environment. -Must have excellent problem solving, communication, and interpersonal skills and along with patience and a positive, customer-friendly attitude. -Minimum of 1 year experience providing technical support in a call center to customers in a Windows 7 and XP environment. -Minimum of 1 year experience suppor...
JOB RESPONSIBILITIES: -Must be able to work in a high volume, fast paced team environment. -Must have excellent problem solving, communication, and interpersonal skills and along with patience and a positive, customer-friendly attitude. -Minimum of 1 year experience providing technical support in a call center to customers in a Windows 7 and XP environment. -Minimum of 1 year experience suppor...
JOB RESPONSIBILITIES: We are looking for Helpdesk Support personnel for a newly awarded 5 year contract to support the Naval Medical Hospital Remote Site on the Camp Lejeune Base. All candidates must have experience supporting end users via a ticketing system (Remedy, etc). All candidates MUST HAVE EXPERIENCE working in a FAST PACED ENVIRONMENT and supporting Government or Military end users. Ca...

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Customer Service Career Tools

Help Desk Analyst

Salaries

$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst
(949 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
36.7%
Some College Coursework Completed
22.7%
Associates
20.5%
Certification
7.4%
Master's
4.4%
High School
4.1%
Vocational
3.3%
(635 Respondents)
Source: Monster.com Careerbenchmarking Tool

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