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1000+ Helpdesk jobs found on Monster.

Jobs 1 to 20 of 6391
Metasys Technologies, Inc. Houston, TX
Job Description: The Help Desk Team Lead is a self-starter who can take complete control and ownership over Help Desk and x64 Enterprise environment. This resource has previously lead or supervised small technical teams to support the business technology support roadmap and key operational objectives. Prior experience with Infrastructure management tools to ensure HW/SW standardization and securi...
SRA International, Inc ROCKVILLE, MD
Provides user support and customer service on company supported computer applications and platforms. Troubleshoots problems and advises on the appropriate action. Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. Tracks all issues to closure. Creates weekly help desk statistics report. Job Summary: Provides user support and cust...
IT HELPDESK TECHNICIAN We require candidates to have a solid educational background along with at least two years of directly relevant experience. Hands-on experience in working in conjunction with service desk management software (especially Track-IT) is a strong plus. In addition to good PC troubleshooting skills, suitable candidates will also have a decent background in systems and network adm...
Tier II Helpdesk Technician GENERAL SUMMARY: LMI supports CCIIO by running a tier II level help desk support to ensure issuers are complying with Federally Facilitated Marketplace (FFM) qualified health plan (QHP) requirements. An issuer contacts the tier I help desk, known as the Exchange Operations Support Center (XOSC), operated by QuTech. The XOSC opens a support ticket in the CMS Remedy sys...
Company Confidential Miami, FL, 33133
Fast paced educational facility is looking for Help Desk Support for their clients throughout South Florida. This candidate will address customer issues and resolve moderately complex problems in the areas of systems configuration/setup, product functionality, and systems enhancements; escalate to appropriate team, as needed. The Helpdesk Specialist must be able to adjust to a rapidly changing env...
Job Description At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." We invest in our people because great people run great operations that will exceed our guests' expectations. Talk to any of our associates and you will experience a culture dedicated to its mission and our five fundame...
Provide technical assistance, support, and advice to users by interpreting problems for hardware, software, and systems. Installs software programs and enhancements to the workstations. Maintains and installs computer equipment and printers. 1. Field incoming help requests from end users via telephone, e-mail, and walk-in requests in a courteous manner. Document all pertinent end user identificat...
Improve Help desk department by providing world class support and training of software and window servers for small business networks remotely. Ability to utilize existing process and procedures utilizing existing internal software. Working with our developers, support staff and customers. Quickly learn key position within our successful and growing company. Verbal and written skills to docume...
Farm Fresh To You is an innovative Community Supported Agriculture (CSA) home and office delivery business that provides fresh, local, organic produce to consumers. Farming since 1976, Capay Organic is a leading grower of organic produce. Inspired by the idea of farming sustainably, this second-generation, family owned company pioneered the organic food movement. Our diverse crop allows Capay Orga...
Munchkin, Inc. About Us: For 20 years, Munchkin has focused on turning sleepy categories into exciting, innovative areas which excite both our loyal parents and our creative designers. We have grown to 6 offices around the world with our headquarters in Van Nuys, CA and continue to look for exceptional individuals that want to work in a fast-paced, fast-turnaround and fast-growing environment wi...
Responsibilities: · Provide support services to local and remote employees with technical problems and IT issues involving desktop\laptop software, hardware or network services. · Install, configure and troubleshoot hardware including laptops, workstations, printers, phones, video conference units and mobile devices. · Respond promptly to escalation for technical assistance via phone, email and...
Description Investigate and resolve software and hardware problems of computer users in the field. Support and facilitate store data collections within the team environment of the home office, and support the data needs of all employees. KEY RESPONSIBILITIES: Provide first and second level of support on field IT technical problems Resolution of VPN connection problems Resolve field support ca...
Job Description : Department Summary : Job Purpose : IT Support Technicians are responsible for monitoring and maintaining the computer systems and networks of the organization. Technicians are tasked with installing and configuring computer systems, diagnosing hardware/software faults and solving technical and applications problems, either over the phone or in person. · Must have 2-4 years’ e...
Do you have an interest in IT? An internationally known organization is seeking IT Helpdesk technicians in Eagan MN. Resolve technical issues via phone, email and live help for customers and field staff. Must Have -Prior Customer Service experience -Basic experience troubleshooting MS Office 2007/2010 (word), Windows 7 and PDA (iPad, iPhone, Android, etc.) issues. -Be able to think outside t...
Job Description UIC Technical Services (UICTS) and its Bowhead family of companies are an Alaska Native Corporation owned by Ukpeaġvik Iñupiat Corporation (UIC) of Barrow, Alaska. UICTS/Bowhead provides innovative business solutions while delivering top quality customer support. Headquartered in Alexandria, VA, we are a fast-growing, multi-million-dollar corporation recognized as one of the top 2...
This position is located in our AL, Montgomery facility General Dynamics is seeking a Tier 3 Help Desk / Training / Documentation / Administration specialist to support a Navy Program in Montgomery AL. Job Duties: • Troubleshooting efforts are augmented through use of the Enabler Admin Tool. Coordinate efforts with other team members. • User training. Can be 1 on 1 as well as group settings. P...
Sutherland Global Services is looking for a Tier 2 Helpdesk Technician. This exceptional individual will work in a team-oriented environment to solve technical problems, and will offer advice on ways to increase the value of our client’s products. We are looking for a technically advanced people-person to shine a whole new light on what it is to provide customer satisfaction. If this is you, let’s...
Sutherland Global Services is looking for a Tier 1 Helpdesk Technician. This exceptional individual will work in a team-oriented environment to solve technical problems, and will offer advice on ways to increase the value of our client’s products. We are looking for a technically advanced people-person to shine a whole new light on what it is to provide customer satisfaction. If this is you, let’s...
Our helpdesk agents are responsible for handling inbound calls from external and internal customers seeking technical support. The types of technical products that we support are both hardware and software related and vary from client to client. We fully train all of our selected candidates to handle each type of call. Job Responsibilities: • Responsible for providing the first-line of telephone...
Do you speak Spanish and have an interest in IT? An internationally known organization is seeking IT Helpdesk technicians in Eagan MN for a short term contract that ends on April 31, 2015. The work schedule for the position is Monday - Friday 6AM-4PM CT. Must Have -Strong Spanish and English verbal communication skills. -Prior Customer Service experience -Basic experience troubleshooting MS ...

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