Helpdesk Jobs

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1000+ Helpdesk jobs found on Monster.

Jobs 1 to 20 of 5516
Company Confidential Bethesda, MD
UHD, a Top-Performing IT Service Provider for Federal Government, is now seeking experienced Helpdesk Specialists. We offer excellent salaries and benefit packages. Please send resumes and contact information to: ***** . Best consideration given to early submissions. Job Openings: -Helpdesk Managers -Tier 2 Helpdesk Specialists Positions and salaries commensurate with qualification and ex...
SRA International, Inc ROCKVILLE, MD
Provides user support and customer service on company supported computer applications and platforms. Troubleshoots problems and advises on the appropriate action. Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. Tracks all issues to closure. Creates weekly help desk statistics report. Job Summary: Provides user support and cust...
IT HELPDESK TECHNICIAN We require candidates to have a solid educational background along with at least two years of directly relevant experience. Hands-on experience in working in conjunction with service desk management software (especially Track-IT) is a strong plus. In addition to good PC troubleshooting skills, suitable candidates will also have a decent background in systems and network adm...
Come be a part of our excellent work environment. Miles Technologies was named First Place Winner of the The Philadelphia Business Journal 2013 Best Places to Work Award. Miles Technologies is a rapidly growing company that is on the cutting edge of technology and business. This career opportunity will place you directly in a fast-paced and challenging work environment where you will continually i...
Due to remarkable growth and multiple new product initiatives, Trading Technologies is looking to add an entry level IT Support Specialist to our Chicago office. This position will be responsible for servicing the company’s broad range of IT needs including ticketing system management, new user setup, fielding service desk calls and other technical responsibilities. This position will begin hourly...
Our helpdesk agents are responsible for handling inbound calls from external and internal customers seeking technical support. The types of technical products that we support are both hardware and software related and vary from client to client. We fully train all of our selected candidates to handle each type of call. Job Responsibilities: • Responsible for providing the first-line of telephone...
Improve Help desk department by providing world class support and training of software and window servers for small business networks remotely. Ability to utilize existing process and procedures utilizing existing internal software. Working with our developers, support staff and customers. Quickly learn key position within our successful and growing company. Verbal and written skills to docume...
The World’s leading Logistics company is looking for Helpdesk Support Representatives to join their team! Duties: The Helpdesk Support Representative takes incoming calls from external customers regarding technical issues. They must ask probing questions to determine the root cause of the issue and locate and follow approved trouble shooting procedures to resolve the problem. Helpdesk Support Re...
Precision Resources, a division of the Trimarc Group Inc., is currently searching for an experienced Helpdesk Analyst to join our client in Birmingham, Alabama. This is a permanent opportunity with a stable organization and offers a full suite of benefits. Position Summary: Under general supervision, provides first-tier support to end users for PC, server applications and hardware. Diagnose an...
Helpdesk Support Representative • The Helpdesk Support Representative takes incoming calls from Client external customers regarding technical issues. • They must ask probing questions to determine the root cause of the issue and locate and follow approved trouble shooting procedures to resolve the problem. • Helpdesk Support Representatives are required to record calls in the HDFS (Helpdesk Fie...
Job Title: Helpdesk Support Technician Duration: Long-term, open-ended contract Shift: Part time (20-24 hours/week) Location: Oklahoma City, OK Pay Rate: $13.00/hour Job Description: · Provide over-the-phone support and customer service for technical issues · Responds to technical problems/issues related to hardware, software, applications and networking · Will be working in a high volume,...
Job Title: Tier 1 Helpdesk Technician Location: Tampa, FL Contract Length: 3 months Shift: Mon- Fri, 1st shift: 8am-5pm Pay Rate: $16/hour based on experience HIGH CALL volume – center takes up to 100 daily Principal Duties and Responsibilities: · Provides support to end users on a variety of issues. · Identifies researches and resolves technical problems on a limited basis. · Responds to...
Koniag Services Inc. is looking for Help Desk Professionals to join our team in the Anacostia Annex area. This is a full time position with our company working at the government site. This position requires you to HAVE AN ACTIVE TOP SECRET (TS) CLEARANCE WITH SINGLE SCOPE BACKGROUND INVESTIGATION (SSBI) THAT WILL BE LESS THAN THREE (3) YEARS OLD AS OF 10 Aug 2014. PLEASE DO NOT APPLY IF YOU DO N...
Kozeny & McCubbin, L.C. is a creditor’s rights law firm dedicated to providing the highest quality legal representation through Innovation, Knowledge, Diligence and Integrity. Successful candidates will share our values and have a drive for providing exceptional customer service in all interactions. We are currently seeking an IT Help Desk Specialist to join our team. The primary responsibility o...
Company Confidential Indianapolis, IN, 46208
Helpdesk Level 2 Job Description To provide excellent customer service for a help desk call center environment that supports: · Software as a Service - remote access internet live and on demand video delivery · Managed security and distributed network services MAJOR RESPONSIBILITIES/ACCOUNTABILITIES Telephone/Chat/Email Support · Consistently log and track all communications received into t...
Manpower is currently seeking a Helpdesk Support Technician in the Schenectady, NY area. This is a direct hire opportunity with an industry leader. Working hours are 1st shift M-F; pay is commensurate with experience. Responsibilities include: -Monitoring Remote Management and Monitoring (RMM) system -Assisting users with hardware and software operation -Providing technical support with email,...
Job Title: Helpdesk Support Analyst Duration: 12 Months Contract Location: Torrance, CA Job Description: Description: Work Schedule: Monday - Thursday, 7 am - 4 pm; Sunday 1 pm - 9:30 pm The CCSC Analyst provides support for basic incident resolution and requests reported to the help desk. Responsibilities include initial assessment, triage, research, and resolution of basic incidents and re...
We are currently seeking a skilled, customer service focused, IT Helpdesk technician for a temp to perm position. This position offers the chance to work in support of large scale projects and build a good base of experience in IT. The ideal candidate would have a people focused mentality and be excellent IT troubleshooters. Duties: · Active Directory password resets, account creation and adding...
Turning Stone Resort Casino features four hotels with more than 700 rooms, five golf courses, two spas, 21 dining options, a world-class casino, 1,300-seat Bingo Hall, cabaret-style Showroom, 5,000-seat Event Center, and more than 100,000 sq ft of flexible event and conference space. Exit 33 is now open, featuring The Gig, Tin Rooster, Turquoise Tiger and Lava Dance Club. Our Sportsplex provides i...
Tier Two Helpdesk Customer Service Representative Nashville, TN Requisition ID:1835 Travel: None Remote Work Option: No Job Description The Tier Two Helpdesk Customer Service Representatives (CSR) will provide customer service on multiple health insurance exchange applications and systems in the production, implementation, deployment and maintenance phases. This includes researching and reso...

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