Helpdesk Jobs

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1000+ Helpdesk jobs found on Monster.

Jobs 1 to 20 of 3557
Time-O-Matic, Inc. Danville, IL, 61832
Overview: NOTE: Danville IL is 1.5 hours from Indy, 2.5 from Chicagoland, 3.5 from St. Louis. Watchfire Signs is an exciting, dynamic growing company, headquartered in Danville IL. We are more than 80 years strong and have been growing steadily. We expanded in 2013 to bring our manufacturing facility to 150k sq ft and our office facility to 50k sq ft. We are a market leader in the fast growing d...
University of New Orleans New Orleans, LA, 70130
1 Position Located in Baton Rouge POSITION TITLE: IT Helpdesk Coordinator 1 POSITION #: 0288 DEPARTMENT: DHH Technical Services Contract – IT Helpdesk CORE RESPONSIBILITIES: Provide statewide installation, configuration, maintenance and support for DHH owned: Workstations, Laptops,Thin client devices, Desktop printers, Network printers, Network communication devices, Video Conferencing Equi...
SRA International, Inc ROCKVILLE, MD
Provides user support and customer service on company supported computer applications and platforms. Troubleshoots problems and advises on the appropriate action. Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. Tracks all issues to closure. Creates weekly help desk statistics report. Job Summary: Provides user support and cust...
University of New Orleans New Orleans, LA, 70130
POSITION TITLE: IT Helpdesk Coordinator 1 POSITION #: 0294 DEPARTMENT: DHH Technical Services Contract – IT Helpdesk CORE RESPONSIBILITIES: Provide statewide installation, configuration, maintenance and support for DHH owned: Workstations, Laptops, Thin client devices, Desktop printers, Network printers, Network communication devices, Video Conferencing Equipment, Software Applications, and...
SAP Helpdesk Support job in San Francisco, CA One of Ajilon’s most valued clients has an immediate, full-time opening for an SAP Helpdesk Support job in San Francisco, CA. Conveniently located just steps away from the beautiful Embarcadero, this temporary position at a skincare industry leader is easily accessible by all forms of public transportation. The ideal candidate for the SAP Helpdesk Sup...
RESPONSIBILITIES: Kforce has a client seeking a Helpdesk Operations Quality Assurance Specialist for their Miami, FL location. Duties: Assists the Helpdesk Manager in monitoring adherence to Statements of Work (SOW), which includes reviewing artifacts and ensuring the timely completion of the independent quality reviews Verify accuracy and reliability of data provided by the company Assist in...
Position: Helpdesk analyst (point of sale and network) Location: Irving TX Duration: 1 year Responsibilities: · Provide professional IT service by support over the phone to field technicians. · Liaise and manage 3rd party service providers. · Provide professional customer service, while ensuring timely resolutions and escalations - any support requests not resolved are escalated to 2nd level...
Precision Resources, A division of the Trimarc Group Inc., is currently searching for an experienced Helpdesk Analyst to join our client in Birmingham, Alabama. This is a permanent opportunity with a stable organization and offers a full suite of benefits. Position Summary: Under general supervision, provides first-tier support to end users for PC, server applications and hardware. Diagnose an...
All applicants must have a minimum of 5 years industry experience in order to apply. No 3rd party resumes accepted. LOCATION: North Chicago, IL DURATION: Long-term contract MANDATORY SKILLS/EXPERIENCE: 5+ years helpdesk/technical support experience with users/ customers in a corporate environment Must have ability to communicate well with a diverse clientele over the phone (employees, medical...
Experis has a 12+ month contract in Cleveland open for Level II Technical HelpDesk Analyst, supporting Windows 8 environment. OPPORTUNITY * Opportunity to grow your skills with a PREMIER global Cleveland headquartered client. Yes - really. * Chance to work w/Windows8 & other leading edge technology! * Client supports work/life balance. Yes - really. * Client supports professional development ...
Schedule: Flexible Shift: 1st or 2nd shift Range of Hours: 6-2pm, 8-5pm, 10-6pm, 11-7pm, 12-8pm, or 2-10 pm Hrly rate: $12-$18/hr depending upon experience Responsibilities: Provide professional IT service by support over the phone to field technicians. Liaise and manage 3rd party service providers. Provide professional customer service, while ensuring timely resolutions and escalations - a...
Job Description The IT service desk Technician will be responsible for providing email and phone support to faculty, staff and to students contacting the IT service desk at a private, non-profit online University with an awesome mission. The University currently has over 43,000 students and over 2000 faculty and staff members and is growing 30% annually. There are many opportunities for personal ...
BOB ROSS 201 790 3866 (CALL MON-SUN 10AM-10PM) ***** 1st Job Windows Application Trading Floor Support Engineer (Financial Technology / Trading Systems) Job Description: Supporting and maintaining the backend applications for a domestic and international equities trading system. Monitor production system performance / automated jobs and quickly triage and resolve issues that ...
Our client, a world leader in the Medical Device Manufacturing industry has an immediate opening for a Technical Support Specialist. Position Description: Provides first level IT support for all end-users via telephone, email or chat. Troubleshoots and resolves hardware, software and voice/data communication systems issues. Escalates calls when appropriate. Writes concise, informative service ...
Job Description UIC Technical Services (UICTS) and its Bowhead family of companies are an Alaska Native Corporation owned by Ukpeaġvik Iñupiat Corporation (UIC) of Barrow, Alaska. UICTS/Bowhead provides innovative business solutions while delivering top quality customer support. Headquartered in Alexandria, VA, we are a fast-growing, multi-million-dollar corporation recognized as one of the top 2...
Job Description UIC Technical Services (UICTS) and its Bowhead family of companies are an Alaska Native Corporation owned by Ukpeaġvik Iñupiat Corporation (UIC) of Barrow, Alaska. UICTS/Bowhead provides innovative business solutions while delivering top quality customer support. Headquartered in Alexandria, VA, we are a fast-growing, multi-million-dollar corporation recognized as one of the top 2...
Our client is currently seeking a Helpdesk Analyst. Please send all qualified resumes to *****. This job will have the following responsibilities: Help Desk support, including, but not limited to, receiving telephone calls from users having problems using computer software and hardware or inquiring how to use specific software; talking to user to learn procedures followed and source ...
The individual will be responsible for providing overall support to end-users via phone, remote-access and desk-side support. Must have an ability to resolve problems quickly with little impact to the end-users. The Help Desk Analyst must be able to manage time effectively and complete required projects on time. Key Responsibilities: Help Desk support, including, but not limited to, receiving te...
Position Title: Helpdesk Manager Job Summary: Responsible for the management of the day to day resolution of problems and issues communicated to the helpdesk by the user community. Analyze outstanding tickets to determine the best resources required to close them in a timely fashion. Work with internal IT management to ensure appropriate resources are assigned to support helpdesk functions. Prov...
Overview: Provides support for onsite corporate office employees and remote employees with desktop, laptop, and cellular phone problems and requests. Support includes answering calls, problem or request recognition and logging, troubleshooting, resolution, escalation, closure and follow-up. Significant use of automatic call distribution and incident management tools are required. Provisioning, sh...

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Customer Service Career Tools

Help Desk Analyst

Salaries

$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst
(951 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
36.7%
Some College Coursework Completed
22.8%
Associates
20.4%
Certification
7.4%
Master's
4.4%
High School
4.1%
Vocational
3.3%
(637 Respondents)
Source: Monster.com Careerbenchmarking Tool

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Sample Resume for a Midlevel IT Help Desk Professional Article Rating
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Sample Resume for an Experienced IT Help Desk Worker Article Rating
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