Helpdesk Jobs

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1000+ Helpdesk jobs found on Monster.

Jobs 1 to 20 of 3365
SRA International, Inc ROCKVILLE, MD
Job Description: Job Summary: Provides user support and customer service on company supported computer applications and platforms. Troubleshoots problems and advises on the appropriate action. Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. Tracks all issues to closure. Creates weekly help desk statistics report. Required: 5...
University of New Orleans New Orleans, LA, 70130
POSITION TITLE: IT Helpdesk Coordinator 1 POSITION #: 0294 DEPARTMENT: DHH Technical Services Contract – IT Helpdesk CORE RESPONSIBILITIES: Provide statewide installation, configuration, maintenance and support for DHH owned: Workstations, Laptops, Thin client devices, Desktop printers, Network printers, Network communication devices, Video Conferencing Equipment, Software Applications, and...
SRA International Rockville, MD, 20850
Job Description: Job Summary: Provides user support and customer service on company supported computer applications and platforms. Troubleshoots problems and advises on the appropriate action. Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. Tracks all issues to closure. Creates weekly help desk statistics report. Required: 5...
Company Confidential Baton Rouge, LA, 70802
Software development/support firm seeking a motivated, people-oriented self-starter to provide LEVEL 1 SOFTWARE SUPPORT, both on the phone and in person. Candidate must have experience with multiple software packages including Windows XP/7, WordPerfect 11/X7, Outlook 2010, and Microsoft Office 2003/2007, and be able to self-teach custom developed software. Candidate must have a minimum of 12 month...
Call Center/ Helpdesk Operator Coral Springs, Florida Internet-based Data Management System Provider Company Background and Job Purpose Business Watch International is a rapidly growing company which provides law enforcement with a data management system that aids in the investigation and recovery of stolen property nationwide. We are searching for additional Helpdesk operators to join our tea...
Jr. Helpdesk GDH Consulting is seeking Helpdesk professionals for exciting contract opportunities with a highly regarded client in the Omaha area. In this role, you will have the opportunity to work within the Global Operations team and are responsible for ensuring that internal customers level I and II issues are resolved. The ideal candidate has a customer service focused mentality and good com...
The Helpdesk Specialist will be the first point of contact for all company IT service desk incidents and requests. Perform routine information technology support activities involving installation, maintenance, and technical support of personal computer systems, network systems, and communications equipment. Works under the direct supervision of IT management or senior IT staff. Job Duties: · Pro...
Public Performance Management (PPM) is a dynamic, privately held, consulting group based in Washington, DC. We provide performance management and process improvement services to public and private sector organizations. We hire great people who collaborate with our partners and each other to provide effective, client‐focused solutions. Our team includes professionals with expertise in strategy, fin...
Our North Dallas client is looking for a Desktop Support Specialist to join an established company on a contract to hire basis. Responsibilties: The Service Desk Level I analyst will be the first point of contact for all users and staff. The analyst will receive request by phone or electronically, and will open an incident in the problem management tool to track all request. The analyst will pro...
Job Description: This well known corporation seeks several IT Helpdesk professionals for their growing company in the Los Angeles area. Their expansion plan will allow helpdesk personnel to spearhead customer relations in both part time and full time positions. Salary pays up to $55k a year for the right individuals and offers outstanding medical, dental and vision benefits. Degree in computer sc...
HELP DESK TECHNICIAN (Midlothian/Ft Worth) Technology & Beyond, a Professional IT Services Company, is looking for an experienced Help Desk Support Technician for an immediate opening in our downtown Fort Worth Office. Responsibilities: Applicant will be responsible for onsite and remote help-desk systems support and network management, as well as assisting in many other support areas, including...
Position: Helpdesk analyst (point of sale and network) Location: Irving TX Duration: 1 year Responsibilities: · Provide professional IT service by support over the phone to field technicians. · Liaise and manage 3rd party service providers. · Provide professional customer service, while ensuring timely resolutions and escalations - any support requests not resolved are escalated to 2nd level...
We’re a small and growing Outsourced IT firm based in Baton Rouge and we’re looking for an intermediate Windows Administrator to ensure we give our customers the best possible service. You are skilled in: Microsoft Windows Desktop Support. You have 2+ years of real-world job experience. Preferably, you know enough Active Directory and Windows Server that you can debug end-user issues well in a co...
Job Description At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." We invest in our people because great people run great operations that will exceed our guests' expectations. Talk to any of our associates and you will experience a culture dedicated to its mission and our five fundame...
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our rema...
Our North Dallas client has a great opportunity for a CTH Helpdesk position! ********You must pass a credit check to be considered!********* Scope of Work: ·Handle incoming calls from field service technicians, couriers, merchants and provide technical assistance including hardware and software support. ·Perform real-time, active monitoring of VCOM terminals via software; diagnose and resolve ...
HireStrategy is seeking a Help Desk Support Technician in the DMV area! Position Summary The Help Desk Support role serves as frontline technical and application support for all employees, supports all functions and components of the application infrastructure, and provides application function modification support, research, and training with a focus on customer service. Essential Duties and R...
Full Time Brookdale - 6737 W. Washington Street, Milwaukee, WI 53214 A career with Brookdale has never been more rewarding! Brookdale is the only national full-spectrum senior living solutions company and committed to providing the best options for our over 110,000 residents we serve. The services that we offer ensure residents continue to live the lives that they want while also meeting all of ...
Company Confidential Miami, FL, 33133
Fast paced educational facility is looking for Help Desk Support for their clients throughout South Florida. This candidate will address customer issues and resolve moderately complex problems in the areas of systems configuration/setup, product functionality, and systems enhancements; escalate to appropriate team, as needed. The Helpdesk Specialist must be able to adjust to a rapidly changing env...
Job Description At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." We invest in our people because great people run great operations that will exceed our guests' expectations. Talk to any of our associates and you will experience a culture dedicated to its mission and our five fundame...

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Customer Service Career Tools

Help Desk Analyst

Salaries

$29,120.00 - $58,240.00
Typical Salary for Help Desk Analyst
(951 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
36.7%
Some College Coursework Completed
22.8%
Associates
20.4%
Certification
7.4%
Master's
4.4%
High School
4.1%
Vocational
3.3%
(637 Respondents)
Source: Monster.com Careerbenchmarking Tool

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