Helpdesk Jobs
640 Helpdesk jobs found on Monster.
Respond to requests for technical assistance in person, via phone, or electronically (includes Adobe Connect); diagnose and resolve technical hardware and software issues; research questions using available information resources; advise user on appropriate action; follow standard help desk procedures; log all help desk interactions on FrontRange; administer help desk software; redirect problems to...
IT/Information Technology Helpdesk Engineer - System Admin Directly responsible for triaging alerts, incoming service requests, and troubleshooting tier I events in direct support of our clients and field team. The Helpdesk engineers are chartered with remotely monitoring, notifying, and remediation of incoming alerts and service requests involving GDS and our clients’ computing resources. The suc...
HELPDESK POSITION – SANFORD, NC This employee will help with migrating to new back office software for all of our client’s branches. This software has everything for the employees at the store like time worked, inventory, etc. The helpdesk employees will sit on site and remote in to troubleshoot any network or hardware issues. They will be receiving a lot of “how to” questions. Please let me know...
Helpdesk Analyst Brooksource is searching for an experienced Helpdesk Analyst to bring their knowledge and experience to join a fast growing helpdesk team. This person will be identifying, researching, and resolving technical problems on an efficient, timely basis. They will be responding to telephone calls, email and personnel requests for technical support via phone, email, or remotely logging i...
Company Confidential
Mettawa, IL, 60045
We are currently seeking a top notch Helpdesk Technical Analyst that enjoys working with new technologies in an energetic and collaborative support environment. This is a great opportunity to join an industry leader that utilizes the latest versions of Microsoft technology to provide custom solutions to support a dynamic and growing organization. The ideal candidate will be a resourceful self-star...
Description: Techcess Group has an immediate opportunity for a Helpdesk Specialist to work in our Houston TX, Greenway Plaza area office. A great opportunity for the right person who is hard working and has a strong drive to succeed in the IT field. This job is perfect for the individual who wants to continue their education hands on with plenty of room to grow! When joining this rapidly growing I...
Helpdesk/Dispatch Coordinator POSITION SUMMARY: The Helpdesk/Dispatch Coordinator manages all service requests that are sent in by customers via email, web portal, and over the phone. The Helpdesk/Dispatch Coordinator initiates service tickets and determines if subcontractors are dispatched. The Coordinator manages the service request process from origination of tickets to billing and completion o...
Apex Systems is currently looking for Experienced and Entry Level Information Technology Support personnel interested in a positions work as a Helpdesk Support Representative. Please see specifications, eligibility requirements and list of Military Sites with available positions: Specifications: Provide Tier 1- Tier 3 Technical Support to active duty military personal and civilians. • Troubleshoot...
Yoh has a contract opportunity for a Helpdesk / Desktop Technician to join our client in La Place, LA. Job Responsibilities: - Answers end user questions (or can direct users to the appropriate resources) regarding procedures, standards, and status from an infrastructure perspective. - Responsible for gathering, compiling and synthesizing information with regard to infrastructure processes or syst...
Job Description The ideal candidate will process the following: Demonstrated customer service skills in a positive and friendly approach Strong communication and interpersonal skills Proven problem solving skills and attention to detail Ability to work effectively in a team environment Appropriate sense of urgency with a demonstrated ability to deliver Punctuality and effective time management ski...
Our client is looking for a professional, customer focused and energetic Helpdesk Specialist to join their team in Solon, Ohio (OH). This team member will join a group of IT professionals focusing on Operations first level support, including trouble identification, information gathering, initial troubleshooting and escalation. This group manages service alerts through automated reporting mechanism...
We are looking for a talented Tier II SharePoint Helpdesk professional with strong email communication skills to detail to join our team for an extended period of time. Job Description: • Help desk role servicing the SMSG Controls and Compliance global team with a heavy focus on SharePoint, InfoPath and workflows. • Working knowledge with SharePoint 2010 and InfoPath 2010/2013 • Experience updatin...
HELPDESK POSITION – SANFORD, NC This employee will help with migrating to new back office software for all of our client’s branches. This software has everything for the employees at the store like time worked, inventory, etc. The helpdesk employees will sit on site and remote in to troubleshoot any network or hardware issues. They will be receiving a lot of “how to” questions. Please let me know...
Job Description: Taking tier 1 level calls in support of the NMCI network. Resolving customer issues with great service and compassion for their problem. Using SM7 ticketing system to track issues. Previously on Remedy ticketing. Responsibilities: Provide professional solutions to end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and...
Job Description UIC Technical Services (UICTS) is an Alaska Native holding company owned by Ukpea?vik Iupiat Corporation (UIC). UIC Technical Services is based in Alexandria, VA. UICTS and its Bowhead family of companies provide our government and private sector customers' expertise in areas such as program management, systems engineering/integration, logistics/supply support, software management/...
Avaya Government Solutions (AvayaGov) is a trusted partner for governments to support the livelihood, security and well-being of its citizens. We deliver a comprehensive portfolio of technology and high-end services capable of meeting the demands of the most complex and important systems in the world. AvayaGov engineers, deploys and manages mission-critical solutions for government, including home...
Century Solutions Group, Inc. is an IT Solutions company providing information technology support and solutions to a wide variety of clients. We are seeking to add a highly qualified individual to our staff as Helpdesk Engineer in our Tyrone Office. The ideal candidate will provide excellent support to clients to ensure stable and reliable operation of their systems. This will include providing re...
Company Confidential
JONESBORO, AR, 72401
RITTER COMMUNICATIONS has an opening for an experienced Customer Helpdesk Support Technician in Jonesboro, AR. This position assists customers via telephone with service issues ranging from billing and account questions to service trouble and changes in services. Also responsible for performing tasks that help manage customer accounts, promoting services offered by the Company and providing techni...
PAYROLL HELPDESK TECHNICIAN Haynes, Inc is looking for a candidate to fill a Payroll Helpdesk Technician position located at their client site in Charleston, SC. Interested applicants must have a 4-year degree in Business, Computer Science, Accounting or a related field and at least 2-4 years of high-volume helpdesk/call center and HR/Payroll processing experience. Excellent benefits. Candidates m...
City of Flagstaff Now Hiring: Equipment Operator I ($13.6787-$16.3181 hourly, full time, FLSA Non-Exempt, Tenure and Benefits Eligible) Vacancy #033-13 (01) Apply by 0683. Helpdesk TechnicianT Services Specialist ($15.5369-$16.7228 hourly, full time, FLSA Non-Exempt, Tenure and Benefits Eligible) Vacancy #043-13 Apply by 0683. Paid Holidays, Paid Vacation Days, Paid Sick Days, Healthentalifeision...
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Customer Service Career Tools
Help Desk Analyst
Salaries
$29,120.00 - $58,140.00
Typical Salary for Help Desk Analyst
(936 Respondents)
Source: Monster.com Careerbenchmarking Tool
Education / Training
Bachelor's
36.8%
Some College Coursework Completed
22.7%
Associates
20.2%
Certification
7.5%
Master's
4.3%
High School
4.2%
Vocational
3.4%
(625 Respondents)
Source: Monster.com Careerbenchmarking Tool
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©2013 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2013.5.0.223-219