Helpdesk Manager Jobs
Company Confidential Los Angeles, CA, 90067
Leading national staffing firm has an immediate opening for an Administrative Assistant to IT Manager/Helpdesk to join our IT Department. We are looking for an amazing people person with strong communication skills to act as the office "go-to" for user support and IT troubleshooting. This is a project-oriented role that requires excellent interpersonal, organizational, and problem solving skills....
Industry: Insurance/Information and Technology Location: 6200 Bridge Point Parkway, Austin, TX - 78730 Job Title: Helpdesk Manager Duration: 6 Months Contract to Perm. Opportunity Pay Rate: $35 - 44/hr Note: In-person Interview required post telephonic Must have skill-set: · Working knowledge of networks (e.g. LAN & WAN) required. · Ability to troubleshoot complex problems related to the desktop e...
Pinnacle Partners is working with a client seeking a helpdesk supervisor that will manage a team of less than five. They are in need of a change agent that will evaluate and make new recommendations on processes and procedures for helpdesk, and manage the team. The helpdesk team does well with fixing user issues; but they currently have no formalized process in place to track how many tickets are...
Helpdesk Technician II - Verathon® Verathon® is looking for a Helpdesk Technician to become the newest member of the Global IT Operations Team located in our Bothell, WA headquarters. In this position, the Helpdesk Technician is responsible for receiving, prioritizing, documenting, actively troubleshooting and resolving end user help and service requests in a complex 24x7 environment. Good client...
Our Fortune 500 client , Citibank needs Information Security multiple resources: LONG TERM CONTRACT WITH DIRECT FORTUNE 500 CLIENT. Best rates offered! NO THIRD PARTY AGENCIES PLEASE. We have a great relationship with the hiring manager and they are looking to fill this role ASAP! This job is going to be moving quickly. If you think you are qualified, send your resume to *****. Conta...
Spexus Incorporated, founded in 1988, is an SBA certified HUBZone business providing system integration and information technology services to the federal and commercial markets. We focus on improving IT performance, reducing development costs, and maximizing IT investment by delivering cost-effective systems that exceed our customers’ objectives. The key to our value is the methodology and proces...
Client in Cool Springs is seeking a Support Technician to join their team for 6+ month contract. This group is primarily responsible for desktop and network related issues in all of their retail stores. A new helpdesk support analyst will join the team to provide support to retail locations over the phone. This support analyst will assist both retail personnel as well as field technicians. Respons...
Our client is seeking a Helpdesk Technician in Framingham, Massachusetts (MA). The Helpdesk Technician assists with all functions of User Services. This position provides effective Tier 2 frontline user support and desktop assistance for faculty, staff and students as well as technology support and troubleshooting for classrooms, public, meeting and other instructional spaces. Responsibilities of...
Job Summary Description Provides technical support for desktop/laptop computer systems, network components, telecommunications and other systems as required. Escalates advanced incidents to second-tier technicians. Interacts effectively with internal customers to resolve incidents and fulfill requests. Follows documentation standards and procedures for operations. Actively seeks opportunities for...
Cachet Financial Solutions is a leading provider of commercial and consumer remote deposit capture (RDC) solutions for financial organizations and their customers. Cachet's web-based business solution (available for both Mac & Windows operating systems) along with our mobile application (available on iPhones, BlackBerrys, Androids and tablets) provide financial organizations greater freedom and fl...
IT HELPDESK TECHNICIAN Job Summary This is an entry-level position. Incumbents perform routine information technology support activities involving installation, maintenance, and technical support of personal computer systems, network systems, and communications equipment utilized by county departments. This position reports directly to the IT Manager. Essential Duties and Responsibilities · Provid...
Cambridge International Systems, Inc. Cambridge designs, implements, and operates communication solutions across the United States and around the world. Cambridge creates solutions and provides services in: Network Design/Operation; RF Engineering; Satellite Communications; Surveillance and IFF Systems; Data Fusion and Intel Support; and Telephony and Transmission. Cambridge is committed to provid...
Position Description The Customer Support / Tech Support/ Helpdesk Service Technician will be responsible for supporting, training, and implementing our enterprise payment gateway DOLLARS ON THE NET® and corresponding services to a broad customer base in a myriad of industries. A successful candidate must be familiar and experienced in an Application Service Provider (ASP) operating environment an...
Job Number: 247678 Jr. IT Helpdesk / Desktop Eliassen Group has an immediate contract to hire opportunity for our client in the suburbs of Philadelphia. We are looking for a Junior IT candidate looking to enhance their overall infrastructure and project management skills. Our client specializes in Data Center moves, migrations, and consolidations. They use their own internal applications to assist...
JOB DESCRIPTION TITLE: Helpdesk Support I DEPARTMENT: Operations / IT EMPLOYMENT STATUS: Full Time FLSA STATUS: Non Exempt GRADE LEVEL: REPORTS TO: IT Manager EFFECTIVE DATE: February 2014 OBJECTIVE:Support organizational goals in the course of daily Helpdesk functions and to assist other staff within the Information Technology department with tasks and projects. Network/systems support in the are...
Help Desk Manager - Austin , TX Responsibilities: The Help Desk Manager will be an integral part of leading the IT team, while partnering with other parts of the business so that our systems are operational. The Help Desk Manager will manage the performance of Level 1 and Level 2 services and our Production Support Engineers. This position will also be responsible for managing support to clients (...
Monster has partnered with local company consisting of a group of heavy truck dealerships located along the coast of Texas and headquartered in Houston in assisting them to expand their I.T. department staff with this full-time Hardware Support Technician position. We are seeking a long-term, career-oriented individual with a proven track record of strong work ethics, the ability to multitask, and...
Description The Microsoft SharePoint SME will answer contacts and work with the client end user for efficient resolution of the client user issues. Will submit content for inclusion in client knowledge base when appropriate. Minimum/General Experience: This position requires a minimum of seven years of increasingly complex and progressive experience in performing systems analysis, development, and...
Description The Microsoft Office SME will answer contacts and work with the client end user for efficient resolution of client user issues. Will submit content for inclusion in the client knowledge base when appropriate Minimum/General Experience: This position requires a minimum of five years of increasingly complex and progressive experience in performing systems analysis, development, and imple...
The individual will be responsible for providing overall support to end-users via phone, remote-access and desk-side support. Must have an ability to resolve problems quickly with little impact to the end-users. The Help Desk Analyst must be able to manage time effectively and complete required projects on time. Key Responsibilities: Help Desk support, including, but not limited to, receiving tele...
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Answers for Helpdesk Manager Jobs
Questions & Answers Powered by Yahoo! Answers
Steps to becoming computer and information systems manager?
Would somebody tell me what i need to do to become one.(education, job experiance ect. ) im in highschool and think i might like to be one but am not sure about everything it is.
IT Jobs pay well?
I am seriously thinking of a Job In IT, website design, Database Admim, do they pay well?
Need to get out of the Helpdesk/Support field IT HELP!?
Hello guys, i'm looking to move on from the tech support grunt position. I have 1yr helpdesk/support experience, and 5year network admin for one small office while I was the operations manager. ...
What is the job title of somebody who works in support at a software firm? A supporter?
I teach English in Moscow at a small software firm where one of my students works in support (mainly answering questions about their software). When we covered the question "What do you do for a livin...
How do I prepare to leave a dead-end job?
I have a BS in Management Information Systems and started working on a helpdesk while i was in school and was promoted to a Data Analyst I. So I have some IT experience. Well the company started doing...
Customer Service Career Tools
Help Desk Manager
$35,360.00 - $97,000.00
Typical Salary for Help Desk Manager
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Help Desk Manager
Provides first-level support to users by developing problem-solving resources; managing staff.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Writes or revises user training manuals and procedures; develops training materials such as exercises and visual displays.
Determines help desk requirements by maintaining contact with customers; visiting operational environments; benchmarking best practices; analyzing applications.
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