Helpdesk Manager Jobs

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172 Helpdesk Manager jobs found on Monster.

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Position Description The Customer Support / Tech Support/ Helpdesk Service Technician will be responsible for supporting, training, and implementing our enterprise payment gateway DOLLARS ON THE NET® and corresponding services to a broad customer base in a myriad of industries. A successful candidate must be familiar and experienced in an Application Service Provider (ASP) operating environment an...
Helpdesk Administrator Req 12104 Velcro USA Inc., the leading manufacturer of hook and loop fastening systems, is currently seeking a Helpdesk Administrator in Manchester, NH. The Helpdesk Administrator will provide technical support for the Velcro companies’ computer systems and applications to local and remote users. They will also investigate and resolve software and hardware problems of comput...
Technical Support Specialist, Desktop, HelpDesk with 2-4+ years of experience to Support Windows, MAC and Android environment for a long-term contract. Responsibilities: - Provide Desktop and Helpdesk support (level I-III support) for Windows XP, 7 and 8 as well as MAC issues - Provide software, hardware and application support for Windows and MAC issues - Provide mobile device support for Android...
This Helpdesk Analyst will be the first point of contact for internal corporate IT support calls. They will be supporting 50,000 users nationwide and 10,000 desktops/laptops. They will be working on a team of 35-40, taking 28-45 tickets per day. This will be 100 percent remote support, but each ticket will be a mixture of Chat, Phone, and Self-Service so the person must be able to multitask betwee...
Empowered. Innovative. Inspiring. Creative. Intense. These are all words we use to describe life at SoftLayer, an IBM Company. We are looking for an analyst with experience in all facets of help desk support. The Help desk team is integral to our daily operations and ensures our employees have the tools they need to assist our customers. If you are a help desk analyst who seeks responsibility, thr...
Position Summary: Reporting to the PC Systems Manager, this position provides the communication and technical skills to assist PC users with operation, upgrade, maintenance and troubleshooting of their PCs and all related peripheral devices. The Help Desk Representative is to provide 1st level support over the telephone and through emails. The Help Desk Representative is responsible for entering a...
Federal Hill Consulting is building a team of Helpdesk/ Migration Support Technicians for a project in Annapolis, Maryland. The goal of this effort is to augment the desktop and mobile user support staff that performs much of the tier 1 and 2 support for our judicial customers. The organization is comprised of approximately 4000 end users in all branches of the system and its supporting agencies....
We’re specifically looking for someone who will be good in the field at client sites and will take initiative to take care of our incoming work on Sundays. Hours: Sunday - Thursday 8:30 AM to 5:30 PM. You do not take this job because it's easy, you take this job because it's hard. We expect a lot from our help desk team, and so do our clients. It's not the typical IT job where you have only a few...
Essential Functions: · Under the supervision and direction of the Adjuvant Program Manager this position will support the existing team by providing first level assistance to support general AFRS hardware and helpdesk taskings. · May collect, clean, and dispose of hardware. · May assist Equipment Custodians with handling issues for both the field and AFRS headquarters · May track and report on ite...
Pros2plan LLC, A Spinnaker Company is now hiring for Application Specialist / Tier 2 helpdesk (MS Dynamics AX Reqd) Location: Richmond, VA Bill Rate: Open Duration: Full time *US CITIZENS ONLY MAY APPLY* Position responsibilities: An application specialist has a proficient level of knowledge of the assigned application(s) and has an expert level knowledge in or more areas of the application(s). He...
Greetings, We are currently looking for ‘HelpDesk Support to support one of our clients with the following skills: Interested consultants shall send their resume and contact info to ***** Role: HelpDesk Support (Mac OS) Duration: 6 months Location: San Bruno, CA. Rate: DOE Job Description: 3+ years or more of Mac (Macintosh OS)support skills in an enterprise environment (300 users...
Write-up Criteria 5+ years of Interactive PM experience…can follow formal PM methodology Experience in Interactive/eCommerce/mobile projects with consumer products Preferred: Agency and PMP certification nice but not required Interactive Project Manager 6 mo+ contract Key responsibilities Lead and represent client in the creation and execution of customer-facing interactive and mobile applications...
MasterGraphics Inc., the Midwest’s largest independent seller of CAD solutions has an immediate opening for a Software Support Technician with our award-winning technical team. The Software Support Technician will be responsible for the administration of the entire cycle of software technical support cases. About the opportunity The Software Support Technician will successfully maneuver in a fast-...
The individual will be responsible for providing overall support to end-users via phone, remote-access and desk-side support. Must have an ability to resolve problems quickly with little impact to the end-users. The Help Desk Analyst must be able to manage time effectively and complete required projects on time. Key Responsibilities: Help Desk support, including, but not limited to, receiving tele...
Director of Sports Information The Director of Sports Information is a self-motivated, high energy and personable individual who is responsible for providing vision, leadership and strategic direction in the promotion of Illinois Colleges athletic activities and endeavors. The Director regularly interacts with the senior members of the administrative team, athletic coaches and athletic staff. This...
Associate Project Manager – Allentown, PA Cenduit provides interactive response technology (IRT) - driven services for clinical trials around the world. Cenduit was founded in May 2007 and emerges from a robust tradition of clinical development and clinical supply chain expertise from two world leaders, Quintiles and Thermo Fisher Scientific. Cenduit’s Software as a Service (SaaS) IRT solutions de...
Instructional Technology Specialist - Support Manager About KIPP LA Schools KIPP LA Schools is a non-profit organization that operates free, open-enrollment, college-preparatory public charter schools. Our schools, which serve elementary and middle school students in East and South Los Angeles, are part of the national KIPP (Knowledge Is Power Program) network of 141 schools in 20 states and DC. K...
Service Desk Regional Manager - Work with an Industry Leader! Job Label:ARES - SDMGR ARES Management, a leading global alternative asset manager, is aggressively seeking a high-octane Service Desk Regional Manager with Disaster Recovery background to both managing the regional process and procedures associated with Service Management of desktop services and to be assist with the Disaster Recovery...
Are you a driven sales representative with 3 to 7 years of business development experience in software sales and looking for a growing, innovative company to work for, then this is the position for you! Monster is partnering with Thinking Phone Network; a highly entrepreneurial company transforming how organizations communicate and collaborate. Their cloud software suite is a market leader in clou...
Are you a driven sales representative with 3 to 7 years of business development experience in software sales and looking for a growing, innovative company to work for, then this is the position for you! Monster is partnering with Thinking Phone Network; a highly entrepreneurial company transforming how organizations communicate and collaborate. Their cloud software suite is a market leader in clou...
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Customer Service Career Tools

Help Desk Manager

Salaries

$35,360.00 - $97,000.00
Typical Salary for Help Desk Manager
(339 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
45.1%
Some College Coursework Completed
26.2%
Master's
12.2%
Associates
8.9%
High School
4.6%
(237 Respondents)
Source: Monster.com Careerbenchmarking Tool

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