Helpdesk Professional Jobs
Take incoming calls and walk in visits to the service center Troubleshoot level 1 issues (password resets, software issues etc) Troubleshoot laptops and PCs Provide excellent customer service Imaging new PCs 1-2 years helpdesk experience in a professional environment Experience troublshooting Windows 7 Experience with password resets Experience imaging PCs Experience performing software upgrades E...
The Opportunity NIP Group is a leading-edge and diversified financial and professional services organization based in Woodbridge NJ. We are an industry leader known for our entrepreneurial spirit ability to innovate and the unique depth of knowledge in the key markets we serve. We harness these talents every day to deliver exceptional solutions for our clients? most complex risk-related problems....
(4) Corporate Helpdesk Specialist DETAILS Location: Fort Worth, TX Position Type: 3M C2H Hourly / Salary: to $25W2 / to $45K conversion Citizenship Requirements: US Citizens and those authorized to work in the US are encouraged to apply, as no sponsorship is being offered at this time. ABOUT THE POSITION GTN Technical Staffing is currently seeking (4) Corporate Helpdesk Specialists for 3M C2H oppo...
The Technical Specialist is responsible for responding to IT "problem ticket requests" from business customers, identifying the cause of technical issues, troubleshooting for resolution when appropriate, and/or escalating higher level problems to senior level team members. Specific duties include: Responding to and managing IT problem tickets within a ticket management system in accordance with se...
Qualified candidates will begin with a 1-2 week training class learning about IT, telecomm, cable, email and security. Once they are fully trained, they will be speaking with external customers about issues related to security, SPAM, phishing, copyright violations, email issues, etc. They will also educate these customers on security guidelines and best practices. They will be providing mostly pho...
SmartIT is actively seeking a Helpdesk/Desktop Technician for a position located in Indianapolis for a large organization offering great growth potential and stability. This is a full-time, W2 position, so please, no third parties. The overall purpose/primary function of this position is to provide desk side end-user support. The Desktop Technician is responsible for providing direct installation,...
Our client is seeking a Helpdesk Technician in Hermitage, Pennsylvania (PA). Overview: The HelpDesk Technician will be responsible for overall customer satisfaction as it relates to their use of PC's, laptops, and other peripherals. This individual must be very customer focused and have the ability to resolve technical issues in a timely and professional manner. Via phone, email and in-person Resp...
TxMQ announces an exciting opportunity for your review TITLE: Helpdesk Analyst – non-exempt/prior law firm experience a plus! LOCATION: New York, NY TYPE: Perm full-time hire SHIFT: Saturday thru Wednesday 9-5 SALARY RANGE: 65,000 to 69,000 All new hires will be expected to get their Microsoft Office Specialist (MOS) and Mac Certified Support Professional certifications. Summary: Under general sup...
This organization needs someone for an outbound call project. The company is the middle man between insurance companies and auto body shops, and the provide software solutions to their customers. There are two types of calls. One call is strictly information gathering (5 minute call), and the second type of call is technical in natural (30-6o minute call). They will be making between 5-30 calls/da...
Position Description The Customer Support / Tech Support/ Helpdesk Service Technician will be responsible for supporting, training, and implementing our enterprise payment gateway DOLLARS ON THE NET® and corresponding services to a broad customer base in a myriad of industries. A successful candidate must be familiar and experienced in an Application Service Provider (ASP) operating environment an...
Position Overview: This position is responsible for supporting the CenseoHealth Mobile Application and CenseoHealth internal employees. Support duties include tablet/device support for physician providers as well as desktop support (Windows and MS Office) for internal employees. Interacts effectively with end users of company’s technology products and servers to support maximum use and productivit...
NTT DATA, Inc. Boston, 02109
Sr. Helpdesk Specialist Boston, MA Onsite: Yes Remote: No contract *This will be working in a hospital environment - TB,Baracella, MMR, and flu shot required prior to start date. Department Specific Job Responsibilities: Assist in the performance of Computer Operator functions in the IS Command Center i.e. monitoring batch, payroll processing and other systems and reporting problems: documenting c...
Growing Technology company in Arlington has an immediate need for an IT Support Specialist Position Summary: The IT Support Specialist is responsible for performing analytical, technical, and administrative work in the installation of new and support of existing computer systems and workstations; troubleshoots and resolves issues with computer systems and peripheral equipment located throughout th...
Seeking for a Helpdesk Analyst with one of our clients in Norristown, PA. This is an exciting opportunity to join a global Fortune 500 company in the printing and electronics industry. As an analyst you will be remotely supporting the workstations, printers and networks for 10,000+ employee user base. Daily Responsibilities: · On a daily basis the helpdesk analyst will be supporting our client’s i...
Helpdesk Technician The IT helpdesk technician's role is to provide 1st line support to members seeking assistance with IT related issues and requests. The successful candidate will provide exceptional customer service, be well mannered, and should be able to work well both independently and in teams to solve challenging IT support issues. Duties: • Provide timely and effective email/phone/remote...
Helpdesk Technician I Key Ideas. Key Solutions. Simple strategies that have helped Master Key Consulting grow to become one of Maryland’s largest American Indian owned companies and one of the Federal Government’s largest Government Wide Acquisition Contract suppliers. Founded in 2001 and headquartered in Bethesda, Maryland – Master Key Consulting supports nine (9) federal agencies in eleven (11)...
Job Description: Adecco is assisting a local client in recruiting for a current Helpdesk Support Representative - Call Center job located in the southern region of Las Vegas. This is for a long-term temporary opportunity. As a Helpdesk Support Representative you will interact with customers via telephone regarding technical issues. If you meet the qualifications listed below please Apply Now! Resp...
The 1199SEIU Benefit & Pension Funds provide comprehensive health, pension, and quality of life benefits to unionized workers represented by 1199SEIU United Healthcare Workers East. We are among the largest labor-management funds in the nation, covering 400,000 members and their families. If you’re ready for the brightest career future, join us in this excellent opportunity to showcase your talent...
Helpdesk Specialist Competitive Pay Rate Baraboo The QTI Group is a privately owned human resources and staffing organization. Specializing in the placement of industrial, administrative, professional and executive talent, we partner with you to understand your career goals and advise you on opportunities. Our wide reaching network lets us offer you more choices at all skill levels with flexible p...
Stevens & Lee, a multi-office professional services firm is looking for an experienced Helpdesk Specialist. The ideal candidate will possess 2 years of substantial support experience in a law or professional services firm. Knowledge of Windows 7 and MS Office Suite is required. Experience with Autonomy iManage DeskSite, Litera Innova, Rainmaker Platinum and Track-It is a plus. Responsibilities inc...
Customer Service Positions Open. Hiring Now - Apply Today!
Speak to Certified Techs & Fix Computer, Call 1-855-856-9657(TollFree)
Search for Customer Service Desk. Find Expert Advice on About.com.
About.com/Customer Service Desk
Search For New Customer Service Jobs Nationwide Today!
Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
Upload your resume and let employers find you!
It's that simple!
Answers for Helpdesk Professional Jobs
Questions & Answers Powered by Yahoo! Answers
Best way to job-hunt?
Hi Folks, I am a mid-career tech support professional. Don't have computer science degree, but have Adv. Dip and 10 yrs hands-on experience in IT Infrastructure Mgmt, Vendor Mgmt, S/w implementati...
How can I get a helpdesk/desktop support job without prior IT experience?
I'm looking to make a career change. I'm starting a course (local technical school) next week to prepare for the A+ certification exam. I'm currently only working a part-time weekend job, so I have lo...
Microsoft IT Professional Certifications?
Hi, and thank you for clicking, first of all. I'm an IT professional with a BA in history and Russian (don't ask). I currently work in customer support where I provide how-to assistance on Microsoft ...
Help find computer job?
Hey guys ight so just turned 18 and im trying to find a job with computers. I can put a computer tougher with a blind fold. I have alot of experience in fixing computers. any suggestions where to look...
Is it good to do Helpdesk job in a domestic BPO after CCNA?
Please read the following situation before answering. I am graduate and CCNA certified. I nicely prepared C.V and posted it in various job portals for the post of Network Engineer/Network Administrat...
Customer Service Career Tools
IT Help Desk Clerk
$20,800.00 - $54,000.00
Typical Salary for IT Help Desk Clerk
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
IT Help Desk Clerk
Keeps customers informed by answering and researching inquiries.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Writes or revises user training manuals and procedures; develops training materials such as exercises and visual displays.
Notifies client of resolution status by reporting progress.