Helpdesk Professional Jobs
HelpDesk/NOC Support Your IT skills are needed just about anywhere. But is it where you want to go? Imagine working for one of the nation's most respected companies, making a strategic contribution and receiving the rewards and recognition you deserve. Whether you are pursuing a contract or permanent placement, Experis knows how and where to get you where you want to go. In this HelpDesk/NOC Suppo...
Summary: The IT Help Desk Manager will provide oversight to the Help Desk staff ensuring overall efficiencies, support, and solutions for the end users. Managerial responsibilities include incident prioritization, resolution of end user requests, ITIL change management best practices, and socialization of these procedures to IT and supported end users. This person will manage a multisite helpdesk...
Amplify Insight is harnessing the power of data and coaching to raise the level of performance of districts, teachers and students. Insight provides districts and states across the country with educational assessment and analytic solutions that measure student learning and drive personalized instruction. By making data actionable in real time, our Insight products and services help teachers and ad...
Redflex Traffic Systems: Saving Lives, Making Roads Safer for 25 Years Saving lives. That has been the focus of the people at REDFLEX Traffic Systems North America for the past 25 years. From our first roadway speed cameras in 1987, through the world's first digital traffic safety cameras to innovative photo enforcement and radar technology, REDFLEX makes communities across North America safer. Dr...
The Charlton Group is seeking a technically talented individual with outstanding troubleshooting skills to join our team. In this role you will be supporting small elite businesses in the financial and healthcare industries located in Boston and the South Shore close to Boston. In particular you’ll spend 3 days in Avon, MA and 2 days in Boston. Each day is a full 8 hours at a client, not moving fr...
Helpdesk Technician I Key Ideas. Key Solutions. Simple strategies that have helped Master Key Consulting grow to become one of Maryland’s largest American Indian owned companies and one of the Federal Government’s largest Government Wide Acquisition Contract suppliers. Founded in 2001 and headquartered in Bethesda, Maryland – Master Key Consulting supports nine (9) federal agencies in eleven (11)...
Rosendin Electric Page 2 of 2 JOB DESCRIPTION POSITION SUMMARY: The Desktop Engineer is responsible for providing Helpdesk support of desktop and laptop computers, mobile devices, cellular, telephone, and local network of assigned offices and jobsites. ESSENTIAL FUNCTIONS: · First line of contact for end users experiencing issues with their systems including Windows Login issues, network connectiv...
IT Helpdesk/Onsite Engineer Shield Watch IT is a premier IT professional services company serving the Tampa Bay area for the last 17 years, providing IT Managed Services, IT Consulting, Hardware procurement & Installation, Virtualization, Web Development & SEO/SEM Services and VOIP Consulting to Small Businesses. We relentlessly focus on making Information Technology WORRY-FREE for small businesse...
We are looking for candidates local to San Jose, CA or within a reasonable driving commute in the San Francisco bay area. Thank you. Job Title: Windows Helpdesk Technician Location: San Jose, CA Terms: W-2 Contract Duration: 3 Months Rate: Up to $25/hr Position Overview This role is responsible for providing excellent end user support for our client’s computer desktop environment Responsibilities...
Our client in NYC is looking for an Executive Support Professional for a consult-to-hire position. Must be a very professional individual with incredibly clear communication skills. Will be providing support to very senior and affluent individuals. Our client's building is kosher; thus there are rules to observe (food, elevators, etc). REQUIRED: -MUST HAVE A CAR AND A VALID DRIVERS LICENSE -MUST B...
Position Title: Helpdesk Specialist Department: IT Work Schedule: M-F, 8-5 Position Type: Regular FT Position Summary: The Helpdesk Specialist provides user support and service with company supported computer applications and platforms. The primary purpose of this position is to support our office located in Norman, OK with Internal and Public users. Essential Duties and Responsibilities: · Receiv...
Company Overview: ICONMA is a consulting firm, that provides professional staffing services and project based solutions for a broad range of Fortune 1000 companies. Our areas of expertise include Information Technology, Accounting/Finance, Engineering, and Professional. ICONMA has a nationwide presence that helps us support our national clients. ICONMA has received numerous awards for delivering o...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Helpdesk Administrator Woodland Hills, CA Full-Time $50,000 - $60,000 Posted 12/18/2013 Howard Rosenzweig is recruiting for this position. Email your resume to Howard Apply Job Details Helpdesk Administrator with at least 2 years of experience Needed for a tech driven financial services firm in the Woodland Hills a...
Stevens & Lee, a multi-office professional services firm has a dynamic career opportunity and immediate opening for a Helpdesk Support Specialist in its Reading, PA office. Stevens & Lee was founded in 1928 and has grown into a professional services firm of over 180 lawyers and 60 non-lawyer business and consulting professionals. Each of our lawyers is involved in a high-end area of the law and pr...
Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and...
Helpdesk Team Manager Falls Church, VA Requisition ID: 718 Travel: None Shift: Monday - Friday 7:45am - 4:45pm OR Tuesday - Saturday 4:30pm - 1:00am Job Description The Helpdesk Team Manager will provide oversight of a contact center team in support of the state and federal implementations of 10-12 health insurance exchanges systems. The Team Manager will work with system owners to understand recu...
We are. . . The GDR Group, a stable, dynamic and innovative IT Solutions Provider based in Irvine servicing Orange, LA, San Diego and the Inland Empire. We provide business-to-business technology solutions and managed services for today's technology dependent businesses. We are currently seeking . A Helpdesk Technician that possesses a strong customer service orientation, excellent interpersonal s...
Create and work helpdesk tickets to final resolution Monitoring, troubleshooting issues on the network Performan backend network router, proxy/sever web filter requests Manage security software and end user education Perform post resolution follow ups to helpdesk tickets Provide technical support to computer customers needing assistance with account administration, ex: password resets/account unlo...
The 1199SEIU Benefit & Pension Funds provide comprehensive health, pension, and quality of life benefits to unionized workers represented by 1199SEIU United Healthcare Workers East. We are among the largest labor-management funds in the nation, covering 400,000 members and their families. If you’re ready for the brightest career future, join us in this excellent opportunity to showcase your talent...
Helpdesk/IT consultant opportunity available for a talented individual who will start off as a helpdesk technician and be willing to learn and study new technologies. In the beginning your responsibilities will include: • Troubleshooting Terminal Services application issues • Assisting customer base with technical problems • General support/helpdesk trouble tickets, updating tickets & escalating a...
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Answers for Helpdesk Professional Jobs
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For the same salary (working in IT), would you rather work for Kaiser or at a Carpenters Union?
Kaiser is hourly, the Carpenters Union is not. The Carpenters union offers a vehicle and paid gas. Plus you can drive the vehicle 50 miles from your home. - Kaiser is a helpdesk with some exposure to ...
Which is a better career : Electrical power engineering or computer networks ?
I'm an electrical power engineer , but I changed my career to computer networks ( Helpdesk agent CCNA certified ) , but really confused wether to continue with the computer networks field or return ...
Hi, I'm an IT professional and wondering what my yearly wage should be.?
Hi everyone, I have been working on the helpdesk for one year. When i started i didn't have any certificates or experience. I started on roughly $42,000 a year. I work in Melbourne, Australia....
Project Management Professional certification for ?
Hello friends, I was curious about PMI's PMP course.What kind of IT guys (particular fields in IT)will it help the most , Does it have anything to do(boost ) with system administration Track? Wil...
What are the Network administrators duties?
Is it hard to become a Network administrator? What do they need to do at work? What education is required?
Customer Service Career Tools
IT Help Desk Clerk
$20,800.00 - $54,000.00
Typical Salary for IT Help Desk Clerk
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
IT Help Desk Clerk
Keeps customers informed by answering and researching inquiries.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.
Provides information by collecting, analyzing, and summarizing inquiry and service trends.