Helpdesk Technician Jobs
Job Title: Tier II Helpdesk Support Technician Location: Oklahoma City, OK Duration: 6-9 month contract-to-hire Shift: Full time, 40 hours/week, Must be flexible to work 1st, 2nd and 3rd shift (shifts change quarterly) Pay Rate: $18.70/hour + $3.81 fringe benefit We are looking for candidates with 2-4 years of IT experience for a Tier II Helpdesk position. Candidates sit on site in a large call ce...
RESPONSIBILITIES: Under general supervision, the Helpdesk Technician in Kansas City, Missouri (MO) provides information technology support, including handling moderately complex customer inquiries and requests for assistance with personal computer (PC) hardware, software, and mobile computing devices. Duties: Identifies, troubleshoots, and resolves moderately complex customer PC hardware, software...
Tower Research Capital LLC, a proprietary trading firm founded in 1998, seeks a smart and independent Data Center Technician/Helpdesk Administrator for our Chicago office. Responsibilities Rack and configure Linux, Cisco, and Windows servers in our three Chicago area data centers Provide technical support for Linux and Windows users Perform server and network troubleshooting Work autonomously to r...
BTI Solutions is a global telecommunication engineering company that offers mobile and system engineering solutions for the telecommunication industry. BTI is currently looking for Helpdesk Network Technician in Ridgefield Park, NJ. Role and Responsibility: Serving as initial point of contact for telephone and e-mail inquiries for internal applications, hardware, printers and remote technology Log...
Helpdesk Coordinator - Inbound Technician Primary Role: Assure the prompt, courteous handling of all inbound requests through ticket creation, triage and assignment. Secondary Role: Monitor overall ticket workflows and timelines in order to ensure all related SLA mandates and company objectives for KPI and CSI metrics are being adhered to by technicians. Tertiary Role: Assist management and Superv...
Interactive Business Systems has an outstanding contract to hire opportunity in the Milwaukee area for a Helpdesk Technician. Excellent pay, environment and benefits! Creative, hard working, team player, motivated to advance are key! Please send resume and contact today if you have 1-3 years supporting the following; Skills Ability to support Windows 7, Mac, iOS, Android Ability to assist users ov...
The CSI Companies is currently seeking a Point of Sale Help Desk Technician for a growing restaurant chain based in Jupiter, FL. This is a direct hire full time permanent position paying a base salary up to $50k. POS Helpdesk Technician Jupiter, FL POSITION SUMMARY The POS Helpdesk Technician is responsible for providing computer and software support to all restaurant locations. S/he will perform...
We, Global Vision Technology, Inc., are a Midwest based company providing CAD/CAM/CAE/BOM software, hardware, consulting, and engineering services to the automotive, aerospace, and consumer electronics industries. We have been in business for more than 20 years with a very high level of customer satisfaction. We are seeking a full time Bilingual CAD Helpdesk/Technician (English and Japanese). The...
Company Confidential New York City, NY
IT Helpdesk Support Technician Job Type: Part-time (32 hours per week) Industry: Higher education Work Experience: 3 – 5 years Career Level: Experienced Benefits: Full health care, retirement plan, paid vacation & more Salary: $58,000 General Description Provide excellent end user support to the faculty, staff and students at a major university in Midtown Manhattan. Work in a team environment and...
Hologic is a leader in the development, manufacturing and sales of medical imaging systems and biopsy devices as well as surgical and treatment products, with an emphasis on serving the healthcare needs of women. Hologic, Inc. is also a leading developer, manufacturer and supplier of premium molecular diagnostic products and services that are used to diagnose human diseases, screen donated human b...
Federal Hill Consulting is building a team of Helpdesk/ Migration Support Technicians for a project in Annapolis, Maryland. The goal of this effort is to augment the desktop and mobile user support staff that performs much of the tier 1 and 2 support for our judicial customers. The organization is comprised of approximately 4000 end users in all branches of the system and its supporting agencies....
MasterGraphics Inc., the Midwest’s largest independent seller of CAD solutions has an immediate opening for a Software Support Technician with our award-winning technical team. The Software Support Technician will be responsible for the administration of the entire cycle of software technical support cases. About the opportunity The Software Support Technician will successfully maneuver in a fast-...
UniversalPegasus International currently has an opening for an IT Desktop Technician in Lafayette, LA. In this role you maximize the productivity of user workstations, laptops, and network software & hardware by troubleshooting and correcting issues in a timely manner. Heavy emphasis on customer service and end user support. Responsibilities include but are not limited to: Perform hardware moves,...
• Perform any necessary diagnostic evaluation of the problem through contact with the user, (either via phone, e-mail, or in-person) and/or use of special tools, such as remote access technology (VPN). • Perform diagnostic, troubleshoot and fix RF guns and related infrastructure. • Able to set up, troubleshoot and repair shipping/metering stations (scales, scanners, label printers). • Able to set...
Help Desk Technician I Primary Location US-IL-Schaumburg Need Candidates for 7/15/2014 3-month Contract to Hire 1st, 2nd, and 3rd shifts needed Please email resume to ***** Responsibilities will include: Basic-to-intermediate PC software and/or hardware systems support via telephone or e-mail in accordance with service level requirements Providing quality customer support from an inf...
Are you looking for a role that brings new challenges each day? Join the Tosca IT team and play a key role within our IT department. Our IT Helpdesk Technician supports our end users in many different facets of IT. In addition to working with end users to troubleshoot hardware and software requests, this role also supports key initiatives in working with the rest of our IT department. Learn and gr...
Send Resume to ***** Our client is currently seeking a Helpdesk Support Representative Job Description The Helpdesk Support Representative takes incoming calls from client external customers regarding technical issues. They must ask probing questions to determine the root cause of the issue and locate and follow approved trouble shooting procedures to resolve the problem. Helpdesk Sup...
Our client is currently seeking a Tier 2 Help Desk Specialist for a contract to permanent position in Ft. Belvoir. The successful candidate must have an active Secret Security clearance. Please apply if you are qualified and you will be contacted directly. This job will have the following responsibilities: Use BMC Remedy ticketing queue experience Image workstation computer systems using approved...
*Excellent job opportunity with one of Collabera's premium client* The opportunity Job Title : Help Desk Support Location : Uniontown, OH 44685 Duration : 12+ months Job Description The Help Desk Specialist performs user, operational, and technical support via telephone, email, internet, and intranet, for client associates and external customers in a 7-day week operation. This position serves as a...
Company Confidential Austin, TX, 78730
Title: DBA - Decommission Location: Austin, TX Duration: Contract to Hire Job Description: Position Functions or Responsibilities: The Service Desk Analyst will support to internal staff at a state agency over the phone and via Service Now ticketing system. The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of sta...
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Customer Service Career Tools
IT Help Desk Clerk
$20,800.00 - $54,000.00
Typical Salary for IT Help Desk Clerk
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
IT Help Desk Clerk
Keeps customers informed by answering and researching inquiries.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Notifies client of resolution status by reporting progress.
Collects information about problem and leads user through diagnostic procedures to determine source of error.