Helpdesk Technician Jobs
Help Desk Analyst Help Desk Hours: 5:00am – 6:00pm are work hours so any combo between 5-6 could apply (8 hour shifts/40hrs per week maximum – some rotation) Location: Seaside, CA Start Date: ASAP Duration: Long term position Clearance: must be a US citizen with a Secret Clearance Help Desk Hours: 5:00am – 6:00pm (8 hour shifts/40hrs per week maximum – some rotation) Description: A Help De...
This position is located in our VA, Springfield facility Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware. 1. Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques. 2. Installs and configures applications software and related hardware (suc...
Manpower is recruiting for an entry level help desk technician. The following will be the technician responsibility: * Provide first point of contact for support issues * Answer a high volume of phone calls * Troubleshoot and correct problems * Perform scheduled hardware and/or software installations * Must have experience setting up new equipment and running cable. This position is full tim...
Sutherland Global Services is looking for a Tier 2 Helpdesk Technician. This exceptional individual will work in a team-oriented environment to solve technical problems, and will offer advice on ways to increase the value of our client’s products. We are looking for a technically advanced people-person to shine a whole new light on what it is to provide customer satisfaction. If this is you, let’s...
Sutherland Global Services is looking for a Tier 1 Helpdesk Technician. This exceptional individual will work in a team-oriented environment to solve technical problems, and will offer advice on ways to increase the value of our client’s products. We are looking for a technically advanced people-person to shine a whole new light on what it is to provide customer satisfaction. If this is you, let’s...
Overview: NOTE: Danville IL is 1.5 hours from Indy, 2.5 from Chicagoland, 3.5 from St. Louis. Watchfire Signs is an exciting, dynamic growing company, headquartered in Danville IL. We are more than 80 years strong and have been growing steadily. We expanded in 2013 to bring our manufacturing facility to 150k sq ft and our office facility to 50k sq ft. We are a market leader in the fast growing d...
SUMMARY: Provides system administration support and assists in the installation of information technology systems. ESSENTIAL DUTIES include the following: Provides system administration support for various projects and operational needs. Assists the engineering staff in the installation of servers and configures hardware, peripherals, services, settings, directories, storage, etc. in accordanc...
HELPDESK TECHNICIAN INFORMATION TECHNOLOGY Associate’s degree in a computer-related field, preferably from a regionally accredited college, or at least four years of full-time equivalent computer-related work experience, including database management; excellent interpersonal, written, and oral communication skills; and possesses excellent organizational skills and skills that enhance one’s value...
Job Title: Level 2 Helpdesk Support Technician Location: Call center in Oklahoma City, OK Duration: Contract through end of March 2015, could be extended Shift: Full time, 40 hours/week, Must be flexible with schedule, 1st, 2nd and 3rd shifts Pay Rate: - You start as a Level 1 Technician- pay rate of $16.74/hour - Once you obtain required certifications (listed below) you are bumped to a Lev...
We require candidates to have a solid educational background along with at least two years of directly relevant experience. Hands-on experience in working in conjunction with service desk management software (especially Track-IT) is a strong plus. In addition to good PC troubleshooting skills, suitable candidates will also have a decent background in systems and network administration. Apply only ...
Mirror seeking a FT Computer Helpdesk Technician to support users across a multi site computer network. Experience supporting computer hard/software in network environment a must. Exp. supporting MS office & EHR pref. Microsoft SQL exp. is a plus. Degree in computer related field pref. Position based in Newton, some travel req. Comp. wage & exc. benefits. Meet drug-free policy & security check. Ap...
Modis has an immediate job opening for a contract-to-hire Helpdesk Technician in the St. Louis, MO area. The ideal candidate will have experience troubleshooting Windows 7 issues, and providing phone support. Additional Skill Set VPN Active Directory AppV SCCM Win8 Citrix Scope & Overview Strong general technical knowledge At least 2 years of experience supporting a medium to large enter...
Position Summary In the role of Help Desk Technician, you will provide support for over 1000 people geographically dispersed throughout the United States.Our ideal candidate must be patient, organized and comfortable working with non-technical end users primarily over the phone. You should be comfortable working s part of a collaborative team where ideas and skills are shared and have a positive ...
SRA International, Inc ROCKVILLE, MD
Provides user support and customer service on company supported computer applications and platforms. Troubleshoots problems and advises on the appropriate action. Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. Tracks all issues to closure. Creates weekly help desk statistics report. Job Summary: Provides user support and cust...
Summary: The Help Desk Analyst will provide support and solutions for our client's end users. A Help Desk Analyst will provide various IT-related tasks including, prompt, courteous and comprehensive service-request support. This will encompass problem resolution via phone, web, email, and remote control, for various business applications, desktop/laptop computer, VPN ID Administration, and other ...
Position: Helpdesk analyst (point of sale and network) Location: Irving TX Duration: 1 year Responsibilities: · Provide professional IT service by support over the phone to field technicians. · Liaise and manage 3rd party service providers. · Provide professional customer service, while ensuring timely resolutions and escalations - any support requests not resolved are escalated to 2nd level...
***Training class starting on 1/5/15!*** We have multiple PART TIME openings for Helpdesk Support Technicians in Nashville! This is a great way to get your foot in the door with a large IT company and gain experience to add to your resume! Please reply with your resume if interested! Details are below: Job Title: Part Time Helpdesk Support Technician Duration: Long-term, open-ended contract Sh...
We are looking for FULLTIME elpDesk / Help Desk / IT Suport / Technical Support Analyst for our client in Cary, NC JOB TITLE: FULLTIME HelpDesk / Help Desk / IT Support / Technical Support Analyst JOB LOCATION: Cary, NC TERM: Contract / Contract to Hire “US citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.” JOB RESPO...
Company Confidential Houston, TX, 77042
PC Technician Job Reference #: 41-86069-14KG One of the largest independent grocery store chains in the United States is seeking a Bilingual (Spanish) Helpdesk Technician to add to their team in their Houston location. Job Summary: Provides technical assistance and training to stores and Corporate employees by performing the following duties. Major Duties and Responsibilities: Installs PC’s a...
Infiltrator Systems’ technology compliments nature’s ability to recycle wastewater. Our mission is to improve the performance of the onsite septic systems by producing the highest quality products in the industry. This is achieved by our commitment to innovation throughout the entire organization. This commitment provides our customers with the most dependable, affordable and easy to install produ...
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Customer Service Career Tools
IT Help Desk Clerk
$20,800.00 - $54,000.00
Typical Salary for IT Help Desk Clerk
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
IT Help Desk Clerk
Keeps customers informed by answering and researching inquiries.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Logs and tracks calls using problem management database, and maintains history records and related problem documentation.
Notifies client of resolution status by reporting progress.
Popular Helpdesk Technician Articles
Sample Resume for a Midlevel IT Help Desk Professional
Does your help desk resume need help? Showcase technical, diagnostic and customer service skills to generate interest. Get inspired with this sample.