Helpdesk Technician Jobs
Our client is seeking a Helpdesk Technician in Hermitage, Pennsylvania (PA). Overview: The HelpDesk Technician will be responsible for overall customer satisfaction as it relates to their use of PC's, laptops, and other peripherals. This individual must be very customer focused and have the ability to resolve technical issues in a timely and professional manner. Via phone, email and in-person Resp...
Job Title: Helpdesk Support Technician Location: Oklahoma City, OK Duration: Long-term, open-ended contract Shift: Full time and part time, must have some flexibility with shift Pay Rate: $13.00/hour *Must be able to obtain and maintain a Secert Security Clearance* Job Description: -100% phone support- responds to customer technical problems/issues related to software, applications and networking...
Senior Helpdesk Technician Location-Chicago, IL Brown and Riding is a nationwide wholesale insurance firm with offices in Los Angeles, Seattle, San Francisco, Larkspur, CA, Portland, Alaska, Chicago, Michigan, Tampa, Dallas, Atlanta and Oxford MS. Our mission to transform the wholesale insurance business depends on outstanding people. When building our team, we want the industry’s best professiona...
JMA Information Technology, Inc. (JMA-IT) is seeking Computer Technician candidates for a growing government client headquartered in Atlanta, GA. Must have at least a High School Diploma, plus 2 years experience in, or knowledge, if indicated, in the following areas: · Knowledge/experience with computer hardware/software with emphasis on end-user support and training · Demonstrating analytical and...
Be a part of a company that recognizes their employees are their greatest asset, and the customer-focused efforts of these skilled professionals are the primary reason for their success. Their key competencies include Acquisition Management/Decision Support; Engineering; Training; Modeling and Simulation; Software Development; Operational Expertise; and Information Technology. We are currently sea...
Position Summary: The Helpdesk Administrative Technician provides administrative and technical support to the department and to end users to ensure the efficiency and quality of business operations. This includes managing end user accounts and permissions, managing submitted IT forms and managing software consoles. This will also include monitoring the Helpdesk line, tracking requests, resolving l...
Job Title: Tier II Helpdesk Support Technician Location: Oklahoma City, OK Duration: 3-6 month contract-to-hire Shift: Full time, 40 hours/week, Must be flexible with schedule, 1st, 2nd and 3rd shifts Pay Rate: $22.51/hour *Must be able to obtain and maintain a Secret Security Clearance* Provides moderate to advanced-level technical support to customers needing assistance with Active Directory acc...
docSTAR, the Nation's leading provider of document management technology, is looking for several resources for positions in its technology & support areas. HelpDesk Technician: docSTAR is looking for a charismatic & energetic individual to join our technical support team. Candidate is required to respond to and document inbound support requests from our customer base, identifying, troubleshooting,...
Helpdesk Technician The IT helpdesk technician's role is to provide 1st line support to members seeking assistance with IT related issues and requests. The successful candidate will provide exceptional customer service, be well mannered, and should be able to work well both independently and in teams to solve challenging IT support issues. Duties: • Provide timely and effective email/phone/remote...
Helpdesk Technician I Key Ideas. Key Solutions. Simple strategies that have helped Master Key Consulting grow to become one of Maryland’s largest American Indian owned companies and one of the Federal Government’s largest Government Wide Acquisition Contract suppliers. Founded in 2001 and headquartered in Bethesda, Maryland – Master Key Consulting supports nine (9) federal agencies in eleven (11)...
HVAC Service Technician Inside Helpdesk - 109050 Johnson Controls is a global diversified technology and industrial leader serving customers in more than 150 countries. Our 162,000 employees create quality products, services and solutions to optimize energy and operational efficiencies of buildings; lead-acid automotive batteries and advanced batteries for hybrid and electric vehicles; and interio...
SUMMARY: We are seeking a Helpdesk Technician to join our team. In this role our ideal candidate will be responsible for the technical operation of our servers, disaster recovery and backup systems along with Helpdesk functions comprising Plasma-Therm’s in house data center within a world-class, fast-paced and highly secure environment. In this highly visible position, you will be responsible for...
A KForce client is hiring now for Helpdesk Support for one of our premier clients. We are currently looking for candidates who have at least 2-5 years of experience in a technical support role where they were supporting users, post-migration from Windows XP to Windows 7. Candidates should have close to expert knowledge on Microsoft Office Suite applications. Looking for candidates who have excelle...
Position Overview: This position is responsible for supporting the CenseoHealth Mobile Application and CenseoHealth internal employees. Support duties include tablet/device support for physician providers as well as desktop support (Windows and MS Office) for internal employees. Interacts effectively with end users of company’s technology products and servers to support maximum use and productivit...
Rite-Solutions is seeking skilled and motivated candidates for on-site support at the customer location in Newport. Position provides first-level support with regard to information technology (IT) and information assurance (IA) requirements and security of information systems. Principle Duties and Responsibilities: Provide contact and problem resolution for users with hardware, software and applic...
Position Summary: To assist in the managing and supporting of the IT infrastructure of the company, including hardware, software, desktop and shared infrastructure, voice and data networks, servers, mobile and fixed telephony. Essential Duties and Responsibilities: To support and monitor existing infrastructure, perform preventative maintenance work, backup and perform other regular support activi...
Position Description: This position description provides the minimum job requirements as additional duties may be assigned by supervisors. The requirements listed are the minimum levels of knowledge, skills and/or abilities to qualify for the position. This job description is not a contract and does not change the employment “at will” relationship. FTD reserves its right to amend the job descripti...
PC Technician DiscounTechnology is an independent distributor and solutions provider of information technology components, systems and services, with a specialization in enterprise storage and networking. By utilizing our global procurement capabilities, supply chain solutions, asset recovery programs, and testing/repair services along with a workforce dedicated to providing the highest level of q...
Evertech LLC is a managed services provider and is looking for a motivated technical individual to add to the team in the Houston office. Evertech does not have a corporate attitude and every employee is part of a close knit group of individuals who regard customer satisfaction and responsiveness as their top priority. All applicants MUST include salary requirements based on their qualifications....
Technology Specialist Extraco Technology, a division of Extraco Banks is seeking a Technology Specialist (Field Technician) to join our team. In this position you will be working with small to medium sized business clients on a variety of networking and desktop support issues. Requirements: Applicable Associates degree or Microsoft certification or equivalent experience Experience working in a c...
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Answers for Helpdesk Technician Jobs
Questions & Answers Powered by Yahoo! Answers
What is HElpdesk Coordinator ?
What is helpdesk coordinator job?Is it CoreIT job?are Helpdesk Coordinator and IT helpdesk same?is it better than call centre outbound job? Right now i am doing CCNA if i work in this job will the exp...
What are some good jobs that involve intuitive reasoning and interaction with people?
The only thing that comes to my mind are computer helpdesk jobs or social work. If you can think of specific starter jobs you've had please list them as well. Thanks or good starter jobs for empaths
Is an IT Helpdesk Technician a blue or white collar job?
And does it depend on where you work at such as a school versus a law firm?
Im helpdesk technician n got IT degree, what IT professional job is suitable for fresh graduate?
Thank u for ur answers
Customer Service Career Tools
IT Help Desk Clerk
$20,800.00 - $54,000.00
Typical Salary for IT Help Desk Clerk
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
IT Help Desk Clerk
Keeps customers informed by answering and researching inquiries.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.
Collects information about problem and leads user through diagnostic procedures to determine source of error.