Helpdesk Technician Jobs
· Installs, configures, administers and optimizes desktops operating systems. · Installs, configures, and maintains system hardware, applications and application distribution systems · Monitors system utilization and performance · Implements and maintains system security and data recovery processes on desktops · Provides technical support for the resolution of all problems regarding desktops (...
Time-O-Matic, Inc. Danville, IL, 61832
Overview: NOTE: Danville IL is 1.5 hours from Indy, 2.5 from Chicagoland, 3.5 from St. Louis. Watchfire Signs is an exciting, dynamic growing company, headquartered in Danville IL. We are more than 80 years strong and have been growing steadily. We expanded in 2013 to bring our manufacturing facility to 150k sq ft and our office facility to 50k sq ft. We are a market leader in the fast growing d...
Helpdesk Technician Dublin, CA Contract We are seeking a Helpdesk Technician to join our clients team to support internal clients via phone support. The ideal candidate would possess at least 2-4 years previous work experience in a Helpdesk position. The primary responsibility is to respond and resolve customer support requests and IT service related issues via the phone. Job Duties: - The po...
Position: Helpdesk analyst (point of sale and network) Location: Irving TX Duration: 1 year Responsibilities: · Provide professional IT service by support over the phone to field technicians. · Liaise and manage 3rd party service providers. · Provide professional customer service, while ensuring timely resolutions and escalations - any support requests not resolved are escalated to 2nd level...
Schedule: Flexible Shift: 1st or 2nd shift Range of Hours: 6-2pm, 8-5pm, 10-6pm, 11-7pm, 12-8pm, or 2-10 pm Hrly rate: $12-$18/hr depending upon experience Responsibilities: Provide professional IT service by support over the phone to field technicians. Liaise and manage 3rd party service providers. Provide professional customer service, while ensuring timely resolutions and escalations - a...
Job Description The IT service desk Technician will be responsible for providing email and phone support to faculty, staff and to students contacting the IT service desk at a private, non-profit online University with an awesome mission. The University currently has over 43,000 students and over 2000 faculty and staff members and is growing 30% annually. There are many opportunities for personal ...
Does working for the leader in the Aerospace industry sound like the professional challenge you are seeking? Kapco Global offers significant opportunities for career growth and advancement. Everyone here wears many hats and gets exposed to a variety of challenges. You'll be working with an award-winning team of top-tier talent with an impressive track record of success and achievement. We are cur...
SRA International, Inc ROCKVILLE, MD
Provides user support and customer service on company supported computer applications and platforms. Troubleshoots problems and advises on the appropriate action. Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. Tracks all issues to closure. Creates weekly help desk statistics report. Job Summary: Provides user support and cust...
SUMMARY This is a dynamic position, which encompasses everything from desktop support to ticketing duties. Provide a single point of contact for end-users to receive support and maintenance within the organization’s desktop computing environment. This includes installing, diagnosing, repairing, maintaining and upgrading all PC hardware and equipment, to ensure optimal workstation performance. Th...
Job Title: Tier 2 Helpdesk Support Technician Location: Call center in Oklahoma City, OK Duration: Contract through end of March 2015, could be extended Shift: Full time, 40 hours/week, Must be flexible with schedule, 1st, 2nd and 3rd shifts Pay Rate: - You start as a Level 1 Technician- pay rate of $16.74/hour - Once you obtain required certifications (listed below) you are bumped to a Leve...
Job Title: Level 2 Helpdesk Support Technician Location: Call center in Oklahoma City, OK Duration: Contract through end of March 2015, could be extended Shift: Full time, 40 hours/week, Must be flexible with schedule, 1st, 2nd and 3rd shifts Pay Rate: - You start as a Level 1 Technician- pay rate of $16.74/hour - Once you obtain required certifications (listed below) you are bumped to a Lev...
Modis has an immediate job opening for a contract-to-hire Helpdesk Technician in the St. Louis, MO area. The ideal candidate will have experience troubleshooting Windows 7 issues, and providing phone support. Additional Skill Set VPN Active Directory AppV SCCM Win8 Citrix Scope & Overview Strong general technical knowledge At least 2 years of experience supporting a medium to large enter...
Position Type: Full Time Shift: Night Qualifications: Education: High School diploma required, AA degree preferred/Experience: A minimum of six (6) months as an IS Department Systems Support Technical Assistant/Computer Proficiency: Systems and related technologies, computer operations and Intel or Unix based technical support. Experience with HealthCare industry technology is preferred. Microso...
We require candidates to have a solid educational background along with at least two years of directly relevant experience. Hands-on experience in working in conjunction with service desk management software (especially Track-IT) is a strong plus. In addition to good PC troubleshooting skills, suitable candidates will also have a decent background in systems and network administration. Apply only ...
Helpdesk Technician Contract for hire Pittsburgh, PA · Our help desk have many hats. The position is about 70% phones with the balance being comprised of desk side support, user account creation/modification processes, installing software, moving equipment, etc. · Duties include answering incoming calls, creating new system accounts, imaging and deploying PCs/laptops and other hardware, etc. ...
Job Description : Job Purpose: The IT Support Technician is responsible for providing systems support for all stores. The Technician will practice Total Contact Ownership to facilitate problem resolution, update and maintain tickets, and communicate regularly with clients. Deliverables: Assist, analyze, resolve, track, and where necessary escalate store system hardware and software incidents. ...
Position Summary In the role of Help Desk Technician, you will provide support for over 1000 people geographically dispersed throughout the United States.Our ideal candidate must be patient, organized and comfortable working with non-technical end users primarily over the phone. You should be comfortable working s part of a collaborative team where ideas and skills are shared and have a positive ...
The corporate office of MIDTOWN ATHLETIC CLUBS and MIDTOWN HEALTH seeks a Helpdesk Technicianto join our team in Chicago, Illinois. TheMidtown corporate center is a pleasant work environment serving our upscale athletic clubs and club management partners across North America. Our team of remarkable associates is committed to excellence while creating an exceptional workplace where associates can ...
Rezult continues to make great strides toward enhancing the technology services community nationwide. We are consistently looking for qualified professionals to join us in achieving success. Currently we are searching for a Helpdesk Level Tech to fulfill an immediate vacancy. Daily Responsibilities: •Provide front-line Service Desk support as required to address user requests. •Provide technica...
The Central Illinois Community Blood Center, a division of Mississippi Valley Regional Blood Center, a non-profit organization and an exclusive provider of blood products and services to over 90 hospitals in Illinois, Iowa, Missouri, and Wisconsin, has a current opening for a Helpdesk Technician, II in our Springfield, IL location. The Helpdesk Technician, II is responsible for providing an escal...
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Customer Service Career Tools
IT Help Desk Clerk
$20,800.00 - $54,000.00
Typical Salary for IT Help Desk Clerk
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
IT Help Desk Clerk
Keeps customers informed by answering and researching inquiries.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Logs and tracks calls using problem management database, and maintains history records and related problem documentation.
Collects information about problem and leads user through diagnostic procedures to determine source of error.
Popular Helpdesk Technician Articles
Sample Resume for a Midlevel IT Help Desk Professional
Does your help desk resume need help? Showcase technical, diagnostic and customer service skills to generate interest. Get inspired with this sample.