Helpdesk Technician Jobs
Our client is seeking a Helpdesk Technician in Framingham, Massachusetts (MA). The Helpdesk Technician assists with all functions of User Services. This position provides effective Tier 2 frontline user support and desktop assistance for faculty, staff and students as well as technology support and troubleshooting for classrooms, public, meeting and other instructional spaces. Responsibilities of...
Helpdesk Technician II - Verathon® Verathon® is looking for a Helpdesk Technician to become the newest member of the Global IT Operations Team located in our Bothell, WA headquarters. In this position, the Helpdesk Technician is responsible for receiving, prioritizing, documenting, actively troubleshooting and resolving end user help and service requests in a complex 24x7 environment. Good client...
IT HELPDESK TECHNICIAN Job Summary This is an entry-level position. Incumbents perform routine information technology support activities involving installation, maintenance, and technical support of personal computer systems, network systems, and communications equipment utilized by county departments. This position reports directly to the IT Manager. Essential Duties and Responsibilities · Provid...
Description The IT Helpdesk Technician’s role is to ensure the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting and optimizing all networked software/hardware and associated operating systems. The IT Helpdesk Technician will apply proven communication, analytical, an...
docSTAR, the Nation's leading provider of document management technology, is looking for several resources for positions in its technology & support areas. HelpDesk Technician: docSTAR is looking for a charismatic & energetic individual to join our technical support team. Candidate is required to respond to and document inbound support requests from our customer base, identifying, troubleshooting,...
Desktop Support/IT Helpdesk Technician This position provides Tier 2 IT support to members of CGI Federal. The successful candidate will provide exceptional customer service, be well mannered, and should be able to work well both independently and in teams to solve challenging IT support issues. Work is performed onsite at CGI Federal HQ, and appropriate office behavior is expected. The technician...
Wilen New York is looking for a Helpdesk Support Technician to manage the daily support functions within our Information Technology Department. This position is responsible for assisting with the functioning of our company’s networks and servers, as well as technical operations such as authentication, storage, e-mail, security, file sharing, printing and backups. The Helpdesk Support ATechnician w...
. Adecco Engineering and Technical is currently hiring for a contract IS Helpdesk Technician job in Cumberland, RI. The position will entail providing level one and level two phone support to employees, customers and clients. This will be a second shift position - flexibility needed within a two hour window. May be scheduled to work weekend days as part of a five day work week. The first eight wee...
Sr. Helpdesk Technician Job Responsibilities: · Provide professional end-user support via telephone, email or websites · Provide restorative or maintenance actions to resolve end-user problems · Responds to end-user problems based on standard procedures · Will be responsible for advanced technical issues such as call escalations and other issues that require a higher degree of knowledge to resolve...
PT & FT IT Helpdesk Technician (Davenport) The Helpdesk Technician will be the first point of contact for all IT service desk incidents and requests for our customer. The Technician will field customer calls and web submits, troubleshoot, document and resolve IT related issues for corporate users. The Technician must work in a timely and efficient manner while ensuring attendance, quality and cust...
Helpdesk Technician GDH Consulting is looking for a Helpdesk Technician for a great company located here in Oklahoma City. This person must be open to working a contract to hire opportunity. While on contract, GDH offers a good compensation package which includes attractive pay, 2 major medical healthcare plans (for you and family), paid vacation and holiday pay, and a 401K plan. Please apply to p...
Data Center Technician/Helpdesk Administrator - Chicago Tower Research Capital LLC, a high-frequency proprietary trading firm founded in 1998, seeks a smart and independent Data Center Technician/Helpdesk Administrator for our Chicago office. Responsibilities Rack and configure Linux, Cisco, and Windows servers in our three data centers in the Chicago area Provide technical support for Linux and W...
Individual will provide hardware and software user support; configure equipment to conform to company standards; perform routine hardware maintenance and/or coordinate hardware repair with vendor; maintain hardware/software inventory; provide IT orientation to new employees; utilize helpdesk software to track support issues. An Associate’s degree, preferably in information technology or business,...
Overview This role is part of a highly skilled IT team responsible for supporting my client's IT and telecommunications infrastructure globally. You will be working within the function as helpdesk operator and monitoring and maintaining computer systems and services as required. Working hours will change and you will most likely to be working shifts on the helpdesk. You must have good business acu...
Job Summary The IT Support Technician provides hardware and software support for all end-users and end-user devices at MainGate including headquarters, distribution centers, remote offices, stadiums, retail stores, mobile event locations, and other locations where MainGate operates technology. Essential Duties and Responsibilities • Administers and supports end-user devices, including desktop and...
Help Desk / Desktop Support Technician San Francisco, CA Direct Hire / fulltime Description The Help Desk Technician's role is to provide for onsite and remote end-users support to ensure proper desktop computer operation within our clients multiple locations in the San Francisco Bay Area. The Help Desk Technician will field incoming help requests from end users via both telephone and e-mail in a...
Job Summary: Under general supervision, IT Help Desk Technician will maintain and monitor end-user workstations and productivity on local area network. Perform a variety of maintenance, software installation, end-user support and training tasks to ensure end-user workstations, printers and network performance meet company and user requirements. Provide support to staff on all company-supported sof...
About Wheelock College: Founded in 1888 and located in Boston, MA, Wheelock College is a private institution with the public mission of improving lives of children and their families. The College fulfills this mission by providing a strong education in the arts and sciences and in its professional fields - education, child and family studies, and social work - for which its undergraduate and gradu...
Help Desk Representative I Primary Location US-IL-Schaumburg 3-month Contract to Hire 1st and 2rd shifts available (German Speaking Preferred) Mon-Fri Please email resumes to ***** Responsibilities will include: Basic-to-intermediate PC software and/or hardware systems support via telephone or e-mail in accordance with service level requirements Providing quality customer support fro...
PC Technician DiscounTechnology is an independent distributor and solutions provider of information technology components, systems and services, with a specialization in enterprise storage and networking. By utilizing our global procurement capabilities, supply chain solutions, asset recovery programs, and testing/repair services along with a workforce dedicated to providing the highest level of q...
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Answers for Helpdesk Technician Jobs
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What is DELL Raid server IT HelpDesk Technician does?
I came across a DELL job posting on newspaper , which is saying about "Raid server IT Help Desk Technician". They said that they will give me 3 months training about the raid server before jumping to ...
What entry-level networking position could be available here in Ontario?
Just finished with my network administration course and with experience in web design & development. Anybody knows where is the best place to start with?
What does a computer technicain do-Anyone out there thats a technician that can give a outlook of jo...
What is a more practical job position in the IT FIELD? ?
I'm saying this because desktop technician is too easy for me, so helpdesk is a negative lol. I'm in the a apprenticeship program receiving my A+ ,MCITP, And my HDI CERTIFICATIONS. After I receive tho...
Is an IT Helpdesk Technician a blue or white collar job?
And does it depend on where you work at such as a school versus a law firm?
Customer Service Career Tools
IT Help Desk Clerk
$20,800.00 - $54,000.00
Typical Salary for IT Help Desk Clerk
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
IT Help Desk Clerk
Keeps customers informed by answering and researching inquiries.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Resolves inquiry by researching documentation; providing answers; referring to appropriate resource.
Collects information about problem and leads user through diagnostic procedures to determine source of error.