Inbound Call Center Jobs in Maryland

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17 Maryland Inbound Call Center jobs found on Monster.

Jobs 1 to 17 of 17
Our client in Baltimore, a retailer of sustainable products, is currently seeking a Customer Service Manager to join their quickly growing team. This individual needs to be highly-motivated with superior customer service skills. This is a full time permanent position offering $70-$80k. Hours will be flexible to correspond to volume and will typically be between 8:30am-6:00pm. In this role you will...
Company Confidential Owings Mills, MD, 21117
FINANCIAL SERVICE REPRESENTATIVE PART TIME JUNIOR ASSOCIATION POSITION (Mon-Fri 8am-2pm) FULL TIME SENIOR ASSOCIATE POSITION (Mon, Tue, Thur, Fri, Sat - 40hrs/wk) Job Summary: Screen applicants via phone that have applied for a short term loan. The screening process entails verifying employment and banking information for prospects. This position reports directly to the Sales Manager. Responsibili...
JOB DESCRIPTION SUMMARY: Answers inbound calls and makes outbound calls, as well as assists customers who have specific inquiries regarding hospital bills. High volume, high energy call center environment. ESSENTIAL DUTIES AND RESPONSIBILITIES: -Excellent verbal and communication skills. -Fast and accurate typing skills and the ability to create grammatically correct responses to inquiries. Must b...
Company Confidential Gaithersburg, MD, 20878
AGaithersburg, MD call center is looking for several full-time customer servicerepresentatives with healthcare experience. General responsibilities include,but are not limited to, handling inbound calls and making outbound calls topatients and insurance companies. You will need to be able to respond to inquiriesregarding medical bills and claims billing status in an accurate, polite andtimely mann...
The position is to service inbound and outbound client employee contacts in reporting an incident with the company vehicle (Incidents may or may not have resulted in actual damage and/or employee injury). All Driver Assistance Representatives have constant interaction with the clients to address any human & emotional needs directly or indirectly expressed based on the client?s situation. It is exp...
Noblis is a nonprofit science, technology, and strategy organization that brings the best of scientific thought, management, and engineering expertise in an environment of independence and objectivity. We are accomplished scientists, analysts, engineers, management experts, researchers, and technology specialists who work in areas that are essential to our nation’s wellbeing. Our work focuses on s...
Noblis is a nonprofit science, technology, and strategy organization that brings the best of scientific thought, management, and engineering expertise in an environment of independence and objectivity. We are accomplished scientists, analysts, engineers, management experts, researchers, and technology specialists who work in areas that are essential to our nation’s wellbeing. Our work focuses on s...
Inovalon is currently recruiting a Technical Communication Center Representative. The Technical Communication Center Representatives (TCCR) deliver technical support to health care providers and initiates telephonic outbound calls to individuals enrolled with health plan clients. The TCCR also describes Inovalon ePASS software benefits to individual providers, provider offices and groups to engage...
The Call Center - Customer Service Representative is responsible for the efficient and accurate handling of inbound and outbound calls from drivers and suppliers in call center environment. Responsibilities include: ? Answer inbound and make outbound calls, with computer input during calls, collecting vital information from customers and suppliers. ? Provide prompt quality service to callers while...
Description: Multiple Openings! Elkridge, Maryland! For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work. (sm) Due to an expansion of our business into multiple states, we are looking for energeti...
Description: Multiple Openings! Elkridge, Maryland! For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work. (sm) Due to an expansion of our business into multiple states, we are looking for energeti...
Responsibilities: Architect, implement and support Cisco VoIP contact center solutions to meet customer requirements - complete life cycle management Design, implement and maintain Cisco CVP, ICM, CUCM, Unity components as virtual servers on UCS hardware VMware ESXi/Vcenter installation, configuration and VMware maintenance, license management Troubleshooting inbound/outbound call flow issues from...
Project Manager Bethesda, MD Requisition ID: 1410 Travel: 25% Remote Work Option: No Employment: Full-Time Job Description The primary purpose of the Project Manager is to execute efficient and cost effective methods that will champion customer service satisfaction and quality assurance for all consumers of the National Institute of Health Call Center Services (NIHCCS). This position oversees all...
TRAINERS NEEDED! We have immediate opening s for experienced, professional Trainers to join the Management and Quality Assurance team in a Downtown Baltimore Inbound Call Center. These qualified individuals will be responsible for the following duties: Distribution of training programs and materials Maintain an accurate and timely training schedule based on input from the Customer Service and Call...
Company Confidential Gaithersburg, MD, 20878
A Gaithersburg, MD healthcare-centered collection agency is looking for bilingual (English/Spanish) debt collectors. General responsibilities include,but are not limited to, handling inbound calls and making outbound calls to patients and insurance companies to resolve past-due accounts. You will need to be able to respond to inquiries regarding medical bills and work to resolve delinquent account...
Marketing Manager - Sales Lead Generation Job Description The Demand Generation Manager is responsible for all lead generation to support pipeline creation for the sales team. This essential candidate must have a proven track record for simultaneously managing outbound marketing campaigns, inbound lead generation and lead nurturing programs feeding customer acquisition funnels. This role will be r...
We are currently looking for a strong leader to be responsible for our Frederick, MD and Vernon Hills, IL call center locations as the Senior Manager, Customer Service Group. This position will be located in Frederick, MD office. The Senior Manager of Customer Service will be responsible for the overall direction for the operations of the customer service centers to meet the strategic objectives o...

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Customer Service Career Tools

Call Center, Other

Salaries

$14,560.00 - $49,720.00
Typical Salary for Call Center, Other in Maryland
(23 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
34.8%
Bachelor's
26.1%
High School
21.7%
Vocational
8.7%
Some High School Coursework
4.3%
Master's
4.3%
(23 Respondents)
Source: Monster.com Careerbenchmarking Tool

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