It Customer Support Jobs
Outstanding Contract Opportunity! Our client is looking for individuals to support the roll out of Ethernet access to cell sites nationwide in support of their mobility network. Roles & Responsibilities: Order and track Ethernet Circuits which are complex and require a high degree of accuracy and quality Create orders Meticulously report on orders issued, order tracking and issue trouble tickets a...
Manpower has temporary opening for a Customer IT Support Specialist in Plano Texas, pay rate for this position is $20 an hour. In addition to applying for this position you MUST complete your candidate profile though the link below: http://virtualoffice.avature.net/jobs?jobId=1554&tags=jkaminski other information-technology do1438356 Job Description: This role is working in a Call Center to suppor...
IT Customer Support Representatives $15.00 p/h Madison The QTI Group is a privately owned human resources and staffing organization. Specializing in the placement of industrial, administrative, professional and executive talent, we partner with you to understand your career goals and advise you on opportunities. Our wide reaching network lets us offer you more choices at all skill levels with flex...
Position Description As a Customer Support Supervisor you will oversee the Macro Helix Customer Technical Support staff to ensure prompt customer response and resolution time with a focus on quality of service, team cohesion, and high employee engagement. Responsible for delivery of High Touch Customer Service to Macro Helix customers and acts as point-of-contact for escalated issues to ensure app...
Role: Assist customers in using Acurian software. Obtain an expert-level understanding of product functionality. Use customer feedback to diagnose bugs and needed enhancements and advocate for their solutions in our development schedule. Work with Marketing to craft messaging for customers requiring support. Track issue tickets to completion. Ensure the success of new products and functionality th...
The IT Support position works with a team of other IT support professionals to provide PC helpdesk services for all CORE employees. The position requires excellent customer service relationships and strong technical troubleshooting skills. The employee will be based out of our New Orleans, LA office but must be willing to travel to other offices and jobsites as needed. Key Objectives • Provide PC...
Summary: To ensure operational efficiency at location by providing first level support and maintenance for the Information Technology infrastructure. This is an entry level position where no direct professional experience is required. But candidates will be expected to demonstrate a level of technical skill and proficiency with computers either through education or background. There will be no Vis...
Position available for IT Professional to support Commercial Customer Enviornments. Pixelcreek Technologies, an Adams Remco company, based in South Bend, Indiana manages commercial accounts such as: Financial & Educational Institutions, Law & Accounting Firms, Manufacturing, Retail, every possible office/work environments. Our IT professionals consult, advise, install, take over existing networks,...
Job Description: This IT Support Engineer Position Features: ? Great Benefits ? Opportunity for Advancement ? Payed Training ? Great Pay to $36K As a Technical Support Engineer you provide support for diagnosing, reproducing, and fixing software and hardware issues. You will troubleshoot protocols running on client hardware to assist customers with problem isolation and resolution. To be successfu...
Information Systems / IT Support Specialist NYC JOB DESCRIPTION: Install PC hardware and peripheral components such as workstations, monitors, keyboards, printers, and copiers Perform desktop and application support, and update service call status as required Replace defective or inadequate software and hardware Load specified Microsoft and Vendor software packages on machines Perform Network Admi...
Information Systems / IT Support Specialist Boston JOB DESCRIPTION: Install PC hardware and peripheral components such as workstations, monitors, keyboards, printers, and copiers Perform desktop and application support, and update service call status as required Replace defective or inadequate software and hardware Load specified Microsoft and Vendor software packages on machines Perform Network A...
IT Support Professional / Helpdesk level I needed for a long term contract assignment with a non-profit organization in Downtown Los Angeles. If you are looking for a place that celebrates excellent customer service this is the place for you. To apply, you must have strong customer service, excellent Microsoft Office 2007 & 2010 troubleshooting skills as well as strong Windows 7 & Windows 8 suppor...
Huntsman currently has an immediate opening for a dynamic individual with proven capability as a/an IT Support Service Delivery Manager – Deskside/Onsite Support in the Global Information Technology Division located at our Corporate Administrative Headquarters in The Woodlands, Texas. Essential responsibilities of this position include but are not limited to the following: Leads and directs the On...
Audio company seeks IT Support Analyst to ensure the business runs smoothly and allows it to achieve its potential. Primarily a reactive support and maintenance role but also involves proactively monitoring and looking for improvements to the infrastructure. Daily tasks include building and supporting desktop PC & laptops with our standard image, VoIP telephone support, remote access support and s...
Ridgeview Behavioral Health Services, a not-for-profit community mental health center, based in Oak Ridge, Tennessee has an immediate opening for a full-time IT Support Analyst I at our Main Center in Oak Ridge. Ridgeview has served the local community for over 50 years and offers a friendly work environment where staff work together to provide a high quality regional system of services focused on...
This is a Full Time Contract-to-Hire opportunities with one of the Bay Area's highest profile, most in demand, and most exciting places to work!! Requires 8-years experience in desktop support Knowledge of Windows environment and computer hardware and software at an intermediate or advanced level Experienced in remote customer support including wireless LAN access, VPN, DSL, and Cable services. Ex...
Seeking Nu challenging opportunities and a great place to work? It’s a Nu day for your career here at Numotion! We are looking for motivated, creative professionals to join our IT department. You will be a part of a dynamic team, you will also learn different aspects of IT, and help others as you enhance in your career. Numotion is a national leading complex rehab technology provider offering cust...
IMMEDIATE Opening in for an IT Helpdesk Tech! The IT Help Desk Support Technician is responsible for providing Level 1 IT support to administration personnel, faculty, and students including print shop, render farm, desktop, laptop, printers, and software. This position is also responsible for providing excellent customer service to staff, faculty, and students by responding to IT related inquirie...
IT Technical Support-120945 Johnson Controls is a global multi-industrial company with core businesses in the automotive, building and energy storage industries. Our 170,000 employees create quality products and services to optimize energy and operational efficiencies of buildings, energy storage and interior systems for automobiles. Through our growth strategies and by increasing market share we...
General Summary: IT Support Professionals are responsible for handling a wide-range of Enterprise Technical Center (ETC) activities. IT Support Professionals are responsible for providing quality service and building a rapport with team members. They provide end-to-end customer support for their assigned inquiries and service requests and work closely with subject matter experts, vendors and team...
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Customer Service Career Tools
Customer Support Director
$37,500.00 - $156,250.00
Typical Salary for Customer Support Director
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Support Director
Fulfills customer expectations by providing end-users with information and problem resolution; organizes user conferences; managing staff; manage customer escalations process.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Effectively manages an organization through implementation of Company strategies, while maintaining an appropriate blend of quantity and quality of work in a cost conscious manner; also through the support of other organizations, and through appropriate communications up, down and across organizations.
Achieves customer support objectives by contributing customer information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
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