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Lead Customer Service Representative Jobs

432 jobs

Job Description Position Overview The Lead Customer Service Representative for the Commercial Service Center will assist in all facets of the facility. Duties will include but will not be limited to making out bound sales calls, generate sales leads, preparing quotes, processing orders, inventory control, stocking, unloading and loading trucks, operating forklift, assisting the customers with th...
Requisition Number 16-0017 Post Date 2/1/2016 Title Lead CSR City Fostoria State OH Description Position is located at the Fostoria office. POSITION PURPOSE Support the company’s mission statement and sales goals through processing daily transactions and utilizing cross selling opportunities. Demonstrate and implement our Trusted Advisor strategy to all internal and external customers ESSE...
Position is located at the Fostoria office. POSITION PURPOSE Support the company’s mission statement and sales goals through processing daily transactions and utilizing cross selling opportunities. Demonstrate and implement our Trusted Advisor strategy to all internal and external customers ESSENTIAL FUNCTIONS AND BASIC DUTIES Accomplish staff results by communicating job expectations; plannin...
Responsibilities: The Lead Customer Service Representative (Lead CSR) will supervise the daily activities of the Customer Service Representatives, ensuring they are providing an unparalleled customer experience, recognizing opportunities to cross sell product and services and are following all bank policies and procedures including security measures. In addition the Lead CSR performs a variety of...
Description Position Purpose: Receive, investigate and respond to all customer issues in the Call Center thru coordination of appropriate actions to initiate the resolution of customer issues. Act as resource for Customer Service Representative I & II’s. Receive and process incoming telephone requests, voice mails and emails from members, clients and pharmacies Log and track calls using help de...
Position Purpose: Receive, investigate and respond to all customer issues in the Call Center thru coordination of appropriate actions to initiate the resolution of customer issues. Act as resource for Customer Service Representative I & II’s. Receive and process incoming telephone requests, voice mails and emails from members, clients and pharmacies Log and track calls using help desk proprietar...
Description Position Purpose: Serve as a liaison between Customer Service Representatives CSRs), management and other various departments. Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner. Investigate and resolve complex claims matters in coordination with health plan and/or corporate departments Coordinate the day-to-day work functions, act...
Position Purpose: Serve as a liaison between Customer Service Representatives CSRs), management and other various departments. Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner. Investigate and resolve complex claims matters in coordination with health plan and/or corporate departments Coordinate the day-to-day work functions, acting as a “go ...
Provide instruction and guidance to customer-service team members (including intake CSRs, showroom CSRs, documentation staff, and confirmation staff). Monitor and review the work of others. Verify reimbursement criteria met. Audit orders to ensure procedures have been followed and documentation is complete and accurate. Gather documentation in response to external audit requests. Ensure documentat...
Position Purpose: Serve as a liaison between Customer Service Representatives CSRs), management and other various departments. Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner. Investigate and resolve complex claims matters in coordination with health plan and/or corporate departments Coordinate the day-to-day work functions, acting as a “go ...
What Customer Order Mgmt contributes to Cardinal Health Customer Order Management is responsible for expediting orders by acting as a liaison in problem solving, research and problem/dispute resolution. Accountabilities in this role Ability to quickly identify, research, and communicate complex customer issues to ensure a timely and satisfactory resolution. Ability to communicate via face to fa...
Description Position Purpose: Serve as a liaison between Customer Service Representatives CSRs), management and other various departments. Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner. Investigate and resolve complex claims matters in coordination with health plan and/or corporate departments Coordinate the day-to-day work functions, act...
Requisition Number: 2962 Job Title: Lead Customer Service Representative Area of Interest: Customer Service City: Melville State/Province: New York Requirements: Education: - Requires a High School Degree or GED Experience: - 2-5 years heavy phone volume customer service experience to include to in-bound call center/customer service experience - 1 years demonstrated experience leading and...
Education: - Requires a High School Degree or GED Experience: - 2-5 years heavy phone volume customer service experience to include to in-bound call center/customer service experience - 1 years demonstrated experience leading and supervising staff - Previous call center experience is required Skills: - Superior customer service and phone skills, problem solving, time management, and organizational...
Seeking to hire an individual for our Billerica branch who will exceed customer expectations and support branch growth goals by servicing customers efficiently and accurately and will also recognize opportunities for product and service referrals when interacting with customers. Responsibilities include: supervising, coaching, training, appraising performance, addressing and resolving employee mat...
Requisition Number 16-0004 Post Date 1/19/2016 Title Lead Customer Service Representative (Teller Supervisor) Part Time / Full Time Full Time City Billerica State MA Description Seeking to hire an individual for our Billerica branch who will exceed customer expectations and support branch growth goals by servicing customers efficiently and accurately and will also recognize opportunities fo...
Transdev, formerly Veolia Transportation, is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit, shuttle, sedan and taxi services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe and sustainable mobility solutions. Our mission is to improve public transportation, to e...
Position Purpose: Serve as a liaison between Customer Service Representatives CSRs), management and other various departments. Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner. Investigate and resolve complex claims matters in coordination with health plan and/or corporate departments Coordinate the day-to-day work functions, acting as a “go ...
Description Position Purpose: Serve as a liaison between Customer Service Representatives CSRs), management and other various departments. Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner. Investigate and resolve complex claims matters in coordination with health plan and/or corporate departments Coordinate the day-to-day work functions, act...
1.0 Lead Customer Service Representative-2015-R0018891 Description The primary role of the Lead Customer Service Representative is to assist in coordinating the planning, management, and overall performance of the Customer Services department. This includes ensuring staff is knowledgeable of all Soundpath Health products and services offered and they consistently provide accurate information to ...