Marketing and Customer Service Manager Jobs

Marketing Customer Service Manager Overview


A marketing customer service manager is responsible for creating a positive image for a brand, a company or its products. This could include identifying potential customers, communicating with said customers through social media channels or finding the right way to advertise products to a certain demographic. The customer service aspect might involve overseeing company representatives who communicate directly with customers through social media, email correspondence, over the phone or in writing. In some cases, managers may also communicate with customers to learn more about common complaints and address those issues on a large scale.

Marketing Customer Service Manager Educational Requirements


For most managerial positions in marketing or customer service, a bachelor's degree is required Possible college majors that students can pursue include marketing, business, consumer behavior, advertising or communications. In addition to a minimum of a bachelor's degree, experience in social media, comfort with marketing software programs and expert communication skills will be helpful for the position of marketing customer service manager. Adding a minor in a niche field can go a long way in securing a specific customer service job like that of customer service director, customer service engineer or customer care billing advisor.

Marketing Customer Service Manager Job Market


Statistics predict that between 2012 and 2022, the demand for marketing customer service managers will increase by a whopping 13 percent, which is well above average for career fields in the United States. This equates to a projected 6,170 job openings in the field each year, which is positive news for anyone planning to become a marketing customer service manager in the future.

Marketing Customer Service Manager Salary


As of 2012, the average median salary for a marketing customer service manager in the United States was $88,590. However, there is potential for that number to be much higher, and there are a number of different factors that influence total salary. Pay can be dependent on geographical location, level of education, years of experience in the field and independent success in any particular position.
RSS

1000+ Marketing and Customer Service Manager jobs found on Monster.

Jobs 1 to 20 of 83421
Marketing and Customer Service Manager Princeton Animal Hospital is a 7 doctor, 45 employee veterinary hospital located approximately one mile from downtown Princeton. Princeton Animal Hospital is an AAHA certified hospital and adheres to the highest standard in the veterinary industry. We are seeking a career minded, well rounded professional who loves customer service and possesses strong marke...
Our Management Training program is recognized as one of the best in the marketing industry! If you have great people skills and enjoy working with the public, we want to meet you! We have full-time account executive and management trainee openings available for career minded individuals with unbeatable people skills. This is an entry level opening NOT in a call center environment. If you have ...
PAID TRAINING - ADVANCEMENT - NEW CAREERS JOB DESCRIPTION Customer Service Reps, Sales Representative, Customer Service Advisers, Sales Rep, Customer Service Care, Customer Service, Sales Adviser, Customer Service, Sales Representative, Customer Service DMG Company is a customer service and event marketing firm based in Providence, RI. DMG Company has recently made plans to expand its team on a...
Marketing/Advertising/Customer Service Our Management Training program is recognized as one of the best in the marketing industry! If you have great people skills and enjoy working with the public, we want to meet you! We have full-time account executive and management trainee openings available for career minded individuals with unbeatable people skills. This is an entry level opening NOT in...
Sales, Entry Level Management, and Marketing positions available!!!! Earn a great income while getting your career in sales and marketing started! We are currently accepting applications for a sales role to work as part of our team. Sales representatives will receive training in direct sales, marketing, and customer service to ensure they have all the skills and knowledge that they require to be...
Shomax Management & Associates is one of the premier marketing and advertising firm in the Portland,OR area. We specialize in gaining a fast, measurable advantage for our clients. We recently signed more major clients ranging from the television entertainment and retail industries! In addition to creating a positive image for our clients, the key to our success and growth is the ability to generat...
Hiring immediately, professionals with customer service and sales experience for our full time Management Training Position. The position would include: Meeting with customers and conduct public presentations on behalf our clients Help to increase client acquisition and retention Bring an energetic attitude and competitive edge to sales and marketing Plan and implement weekly sales and market...
Apply NOW for immediate consideration for a FULL TIME ENTRY LEVEL position. We are looking to fill 5 positions as soon as possible. The Invictus Group is currently hiring for entry level individuals with experience in the customer service and sales industries for an account management position. We have found that full time candidates with experience in the customer service industry generally hav...
“Taking Your Career to New Heights!” Providing professional, exceptional, and distinctive marketing campaigns throughout the Southern New Jersey / Philadelphia Region. The Invictus Group is a sales and marketing firm contracted by Fortune 500 clients to maximize their growth and customer services. Our direct marketing methods are capable of reaching 90%-99% of our client's specific target market...
“Taking Your Career to New Heights!” Providing professional, exceptional, and distinctive marketing campaigns throughout the Southern New Jersey / Philadelphia Region. The Invictus Group is a sales and marketing firm contracted by Fortune 500 clients to maximize their growth and customer services. Our direct marketing methods are capable of reaching 90%-99% of our client's specific target market...
RETAIL EVENT MARKETING / CUSTOMER SERVICE Driven Retail Solutions provides aggressive marketing campaigns for national accounts in the Dayton area. DRS provides customers with the everyday value and uncompromising customer service that has made us so successful. We are now accepting applications for Entry Level Retail and Event Marketing Consultants and Entry Level Managers to grow with our busi...
Immediate Hire! Customer Service, Sales, Marketing (Full Time) Aspromonte Marketing & Consulting is hiring Entry Level Sales and Marketing positions into our Management Training Program. This entry level sales marketing position would involve in person sales to business owners to help us represent our clients with the utmost integrity as well as exceed their expectations. We find that candidates ...
Fiberglass Coatings (www.fgci.com) in St. Pete has immediate openings for the following positions: * CS Mgr, * Marketing Asst, * Production Control Asst, and * Compounder. Strong computer skills and work ethic needed. DFW/EOE. Send resume to ***** Reference Code:44422...
JLC Concepts Inc. is currently offering sales management and marketing positions that are entry-level and include comprehensive training. At JLC Concepts, Inc. our sales approach is not only a refreshing alternative to more general mass sales and marketing strategies, but it is also responsible for the unprecedented growth and stability of our company. We pride ourselves on recognizing top perfo...
CSG, INC. NOW HIRING - ENTRY LEVEL MANAGERS ENTRY LEVEL – Marketing and Sales Management Training Program *Great career for candidates interested in Customer Service, Sales, Branding or Marketing What Matters Most To You In Your Next Position? Opportunity for Advancement? Health, Dental, Vision Benefits? Continual Growth and Development? Comprehensive Training and Mentoring? CSG, Inc. is loo...
CUSTOMER SERVICE MANAGER Manufacturing Accomplishes the highest level of customer service by maintaining customer satisfaction, problem-solving, and through effective communication. Establishes internal metrics to measure department performance. Strong leadership ability and understanding of procedures. Manages other customer service staff and identifies process improvements. A broad knowledge a...
Marketing Consultants of Orlando is an outsourced marketing company based in Orlando, FL. Our client is North America's largest telecommunication company. The first office in our organization was opened in Pittsburgh in 2009. Since then we have grown to 12 locations, three of which have been opened in the last month. Our goal is to open another seven locations by the end of next year. We are look...
Now Hiring! Entry Level - Full Time - Training Provided Call Shannon Today to set up your interview with our hiring manager! 781 849 7100 www.lviboston.com 
LVI, Boston was established with the belief that what you have accomplished is not nearly as important as what you can and will accomplish. When we assess a new candidate, we are more interested in one’s potential rather than one’s past e...
"Working at SilverFern has opened my eyes to a great group of people to work with, this is a real team. This is always a motivating atmosphere, and everyone is always willing to help you out with anything that you need.You realize early on that this is the type of job where you determine your future. If you work hard, you can grow. Performance is key." - Current Sales Representative SilverFern ML...
Global Vision Group is one of the premier marketing and advertising firm in the Columbia, MD area. We specialize in gaining a fast, measurable advantage for our clients. We recently signed more major clients ranging from the television entertainment and retail industries! In addition to creating a positive image for our clients, the key to our success and growth is the ability to generate a greate...

Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
email me

Upload your resume and let employers find you!
It's that simple!

Customer Service Career Tools

Marketing and Customer Service Manager

Salaries

$24,960.00 - $113,120.00
Typical Salary for Marketing and Customer Service Manager
(77 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
43.9%
Some College Coursework Completed
19.3%
High School
15.8%
Master's
15.8%
Associates
5.3%
(57 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Marketing and Customer Service Manager Articles

Sample Resumes by Industry Article Rating
Writing a resume specific to your industry is a great way to be a star candidate. If you need help customizing your resume to your field, check out these resume examples for various careers.
Marketing Jobs Article Rating
Jobs in marketing are wide-ranging, encompassing all forms of media and a variety of disciplines and specialties. Explore marketing careers now.
For Employers: Post Jobs | Search Resumes | Advertise
About Monster | Work for Monster | Advertise with Us | AdChoices | Partner with Us | Investor Relations | Social Media
Terms of Use | Privacy Center | Accessibility Center | Help | Security | Contact Us | Sitemap | Mobile
©2014 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2014.4.70.65-305
eTrustLogo