Marketing and Customer Service Manager Jobs

Marketing Customer Service Manager Overview


A marketing customer service manager is responsible for creating a positive image for a brand, a company or its products. This could include identifying potential customers, communicating with said customers through social media channels or finding the right way to advertise products to a certain demographic. The customer service aspect might involve overseeing company representatives who communicate directly with customers through social media, email correspondence, over the phone or in writing. In some cases, managers may also communicate with customers to learn more about common complaints and address those issues on a large scale.

Marketing Customer Service Manager Educational Requirements


For most managerial positions in marketing or customer service, a bachelor's degree is required Possible college majors that students can pursue include marketing, business, consumer behavior, advertising or communications. In addition to a minimum of a bachelor's degree, experience in social media, comfort with marketing software programs and expert communication skills will be helpful for the position of marketing customer service manager. Adding a minor in a niche field can go a long way in securing a specific customer service job like that of customer service director, customer service engineer or customer care billing advisor.

Marketing Customer Service Manager Job Market


Statistics predict that between 2012 and 2022, the demand for marketing customer service managers will increase by a whopping 13 percent, which is well above average for career fields in the United States. This equates to a projected 6,170 job openings in the field each year, which is positive news for anyone planning to become a marketing customer service manager in the future.

Marketing Customer Service Manager Salary


As of 2012, the average median salary for a marketing customer service manager in the United States was $88,590. However, there is potential for that number to be much higher, and there are a number of different factors that influence total salary. Pay can be dependent on geographical location, level of education, years of experience in the field and independent success in any particular position.
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1000+ Marketing and Customer Service Manager jobs found on Monster.

Jobs 1 to 20 of 76900
Marketing and Customer Service Manager Princeton Animal Hospital is a 7 doctor, 45 employee veterinary hospital located approximately one mile from downtown Princeton. Princeton Animal Hospital is an AAHA certified hospital and adheres to the highest standard in the veterinary industry. We are seeking a career minded, well rounded professional who loves customer service and possesses strong marke...
PAID TRAINING - ADVANCEMENT - NEW CAREERS JOB DESCRIPTION Customer Service Reps, Sales Representative, Customer Service Advisers, Sales Rep, Customer Service Care, Customer Service, Sales Adviser, Customer Service, Sales Representative, Customer Service DMG Company is a customer service and event marketing firm based in Providence, RI. DMG Company has recently made plans to expand its team on a...
Denver Entry Level Sales & Marketing / Thornton Entry Level Sales & Marketing / Westminster Entry Level Sales & Marketing / Boulder Entry Level Sales & Marketing / Fort Collins Entry Level Sales & Marketing We might be able to work together if. . . If the only time you look forward to a red light is when you're trying to finish a text. If you think there's no worse feeling than that millisecond...
Apply NOW for immediate consideration for a FULL TIME ENTRY LEVEL position. We are looking to fill 5 positions as soon as possible. The Invictus Group is currently hiring for entry level individuals with experience in the customer service and sales industries for an account management position. We have found that full time candidates with experience in the customer service industry generally hav...
“Taking Your Career to New Heights!” Providing professional, exceptional, and distinctive marketing campaigns throughout the Southern New Jersey / Philadelphia Region. The Invictus Group is a sales and marketing firm contracted by Fortune 500 clients to maximize their growth and customer services. Our direct marketing methods are capable of reaching 90%-99% of our client's specific target market...
Customer Service - Event / Retail Marketing & Advertising Firm Marketing, Sales and Customer Service Representatives needed for New Positions! Joined Elements, Inc. - www.JoinedElements.com REPRESENT SOME OF THE LARGEST CLIENTS IN THE NUTRITION, COSMETICS, ELECTRONICS, HEALTH/WELLNESS, HAIR AND SKIN CARE INDUSTRIES! Joined Elements, Inc. is a privately held marketing firm in Albuquerque. We ar...
RETAIL EVENT MARKETING / CUSTOMER SERVICE Metroplex Management Group provides aggressive marketing campaigns for national accounts in the Dayton area. MMG provides customers with the everyday value and uncompromising customer service that has made us so successful. We are now accepting applications for Entry Level Retail and Event Marketing Consultants and Entry Level Managers to grow with our b...
Customer Service - Event / Retail Marketing & Advertising Firm Marketing, Sales and Customer Service Representatives needed for New Positions! REPRESENT SOME OF THE LARGEST CLIENTS IN THE NUTRITION, COSMETICS, ELECTRONICS, HAIR AND SKIN CARE INDUSTRIES! ATL Events Group, Inc. is a privately held marketing firm in Atlanta. We are planning to expand into 3-5 additional locations next year. We wor...
Expanding at a tremendous rate, Boardwalk Marketing Solutions specializes in marketing and ad campaigns for some of the biggest names in Fortune 500. We are looking for enthusiastic, career minded, self-motivated individuals for the Customer Service, Management, and Marketing Representative positions to work in a professional marketing environment. Extensive management opportunities are availabl...
Expanding at a tremendous rate, Xtra Mile Marketing Solutions specializes in marketing and ad campaigns for some of the biggest names in Fortune 500. We are looking for enthusiastic, career minded, self-motivated individuals for the Customer Service, Management, and Marketing Representative positions to work in a professional marketing environment. Extensive management opportunities are availabl...
Customer Service - Sales - Marketing - FULL TIME - FULL TRAINING - Restaurant, Retail Sales, Bartenders - Your Skills Wanted - Hemingway Consulting is now offering positions at the Entry Level Marketing Communication Specialist Hemingway Consulting is now offering positions at the Entry Level Marketing Communication Specialist. Our Agencyhas a very high success rate of developingpeople with res...
ENTRY LEVEL MARKETING /​ MANAGEMENT /​ ADVERTISING /​ PUBLIC RELATIONS /​ CUSTOMER SERVICE /​ EVENT PLANNING & COORDINATION /​ HUMAN RESOURCES /​ SALES ASSOCIATES /​ ACCOUNT MANAGERS ALL POSITIONS AVAILABLE! APPLY TODAY! VM Solutions maintains a top notch portfolio of high end clientele along with some of the top retail clients in the country.​ We focus on developing and executing advertising ...
CUSTOMER SERVICE MANAGER Manufacturing Accomplishes the highest level of customer service by maintaining customer satisfaction, problem-solving, and through effective communication. Establishes internal metrics to measure department performance. Strong leadership ability and understanding of procedures. Manages other customer service staff and identifies process improvements. A broad knowledge a...
ENTRY LEVEL CANDIDATES WANTED - Houston Based Yorkston Oakmont is a privately held marketing firm in the HOUSTON area. We work with clients from leading industries across the country with a strong focus in the promotional event industry. We are currently in the busiest period of our calendar year and are expanding now in order to remain on track for our 2014 expansion goals. We have an internal...
Gulf Coast Events, Inc. is a leading Promotional Marketing, Advertising and Sales firm based in Houston, TX. We are looking for innovative, team-oriented individuals who enjoy working with others and maintaining relationships with our prestigious clientele. Purpose of Position The main focus of this position is to promote our clients' brand names by developing and supporting field marketing progr...
Global Vision Group is one of the premier marketing and advertising firm in the Columbia, MD area. We specialize in gaining a fast, measurable advantage for our clients. We recently signed more major clients ranging from the television entertainment and retail industries! In addition to creating a positive image for our clients, the key to our success and growth is the ability to generate a greate...
Marketing Consultants of Orlando is a direct customer service and marketing company based in Orlando, FL. The main established client for our Orlando market that we are hiring for is one of North America's leading telecommunication company. We are looking for talented and hard-working Entry Level Customer Service Account Managers to advance quickly at our privately owned company to oversee campai...
Global Vision Group is one of the premier marketing and advertising firm in the Columbia, MD area. We specialize in gaining a fast, measurable advantage for our clients. We recently signed more major clients ranging from the television entertainment industry! In addition to creating a positive image for our clients, the key to our success and growth is the ability to generate a greater market shar...
Griffin Incorporated is a growing company providing marketing, advertising, AND consulting services to large corporations in the Chattanooga, TN market. We identify and develop new streams of revenue for our clients through unique advertising strategies including lead generation, events, promotions, one on one sales interactions with customers, and innovative marketing solutions.​ We have recent...
Global Vision Group is one of the premier marketing and advertising firm in the Columbia, MD area. We specialize in gaining a fast, measurable advantage for our clients. We recently signed more major clients ranging from the television entertainment and retail industries! In addition to creating a positive image for our clients, the key to our success and growth is the ability to generate a greate...

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Customer Service Career Tools

Marketing and Customer Service Manager

Salaries

$24,960.00 - $113,120.00
Typical Salary for Marketing and Customer Service Manager
(77 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
43.9%
Some College Coursework Completed
19.3%
High School
15.8%
Master's
15.8%
Associates
5.3%
(57 Respondents)
Source: Monster.com Careerbenchmarking Tool

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