Marketing and Customer Service Manager Jobs

Marketing Customer Service Manager Overview


A marketing customer service manager is responsible for creating a positive image for a brand, a company or its products. This could include identifying potential customers, communicating with said customers through social media channels or finding the right way to advertise products to a certain demographic. The customer service aspect might involve overseeing company representatives who communicate directly with customers through social media, email correspondence, over the phone or in writing. In some cases, managers may also communicate with customers to learn more about common complaints and address those issues on a large scale.

Marketing Customer Service Manager Educational Requirements


For most managerial positions in marketing or customer service, a bachelor's degree is required Possible college majors that students can pursue include marketing, business, consumer behavior, advertising or communications. In addition to a minimum of a bachelor's degree, experience in social media, comfort with marketing software programs and expert communication skills will be helpful for the position of marketing customer service manager. Adding a minor in a niche field can go a long way in securing a specific customer service job like that of customer service director, customer service engineer or customer care billing advisor.

Marketing Customer Service Manager Job Market


Statistics predict that between 2012 and 2022, the demand for marketing customer service managers will increase by a whopping 13 percent, which is well above average for career fields in the United States. This equates to a projected 6,170 job openings in the field each year, which is positive news for anyone planning to become a marketing customer service manager in the future.

Marketing Customer Service Manager Salary


As of 2012, the average median salary for a marketing customer service manager in the United States was $88,590. However, there is potential for that number to be much higher, and there are a number of different factors that influence total salary. Pay can be dependent on geographical location, level of education, years of experience in the field and independent success in any particular position.
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1000+ Marketing and Customer Service Manager jobs found on Monster.

Jobs 1 to 20 of 87731
“Taking Your Career to New Heights!” Providing professional, exceptional, and distinctive marketing campaigns throughout the Southern New Jersey / Philadelphia Region. The Invictus Group is a sales and marketing firm contracted by Fortune 500 clients to maximize their growth and customer services. Our direct marketing methods are capable of reaching 90%-99% of our client's specific target market...
Apply NOW for immediate consideration for a FULL TIME ENTRY LEVEL position. We are looking to fill 5 positions as soon as possible. The Invictus Group is currently hiring for entry level individuals with experience in the customer service and sales industries for an account management position. We have found that full time candidates with experience in the customer service industry generally hav...
ENTRY LEVEL CANDIDATES WANTED - Houston Based Yorkston Oakmont is a privately held marketing firm in the HOUSTON area. We work with clients from leading industries across the country with a strong focus in the promotional event industry. We are currently in the busiest period of our calendar year and are expanding now in order to remain on track for our 2014 expansion goals. We have an internal...
Immediate Hire! Customer Service, Sales, Marketing (Full Time) Aspromonte Marketing & Consulting is hiring Entry Level Sales and Marketing positions into our Management Training Program. This entry level sales marketing position would involve in person sales to business owners to help us represent our clients with the utmost integrity as well as exceed their expectations. We find that candidates ...
Customer Service - Event / Retail Marketing & Advertising Firm Marketing, Sales and Customer Service Representatives needed for New Positions! Titan Elements, Inc. - www.TitanElementsinc.com REPRESENT SOME OF THE LARGEST CLIENTS IN THE NUTRITION, COSMETICS, ELECTRONICS, HEALTH/WELLNESS, HAIR AND SKIN CARE INDUSTRIES! Titan Elements, Inc. is a privately held marketing firm in Nashville. We are ...
Customer Service - Event / Retail Marketing & Advertising Firm Marketing, Sales and Customer Service Representatives needed for New Positions! REPRESENT SOME OF THE LARGEST CLIENTS IN THE NUTRITION, COSMETICS, ELECTRONICS, HAIR AND SKIN CARE INDUSTRIES! Bright Events, Inc. is a privately held marketing firm, specializing in Retail Promotions throughout Port St. Lucie. We are planning to expand ...
Customer Service - Event / Retail Marketing & Advertising Firm Marketing, Sales and Customer Service Representatives needed for New Positions! Joined Elements, Inc. - www.JoinedElements.com REPRESENT SOME OF THE LARGEST CLIENTS IN THE NUTRITION, COSMETICS, ELECTRONICS, HEALTH/WELLNESS, HAIR AND SKIN CARE INDUSTRIES! Joined Elements, Inc. is a privately held marketing firm in Albuquerque. We ar...
Customer Service - Event / Retail Marketing & Advertising Firm Marketing, Sales and Customer Service Representatives needed for New Positions! REPRESENT SOME OF THE LARGEST CLIENTS IN THE NUTRITION, COSMETICS, ELECTRONICS, HAIR AND SKIN CARE INDUSTRIES! ATL Events Group, Inc. is a privately held marketing firm in Atlanta. We are planning to expand into 3-5 additional locations next year. We wor...
Immediate Hire! Customer Service, Sales, Marketing (Full Time) Aspromonte Marketing & Consulting is hiring Entry Level Sales and Marketing positions into our Management Training Program. This entry level sales marketing position would involve in person sales to business owners to help us represent our clients with the utmost integrity as well as exceed their expectations. We find that candidates ...
Company Confidential Denver, CO
Entry Level - Marketing & Customer Service VITAL Marketing NOW HIRING - ENTRY LEVEL POSITIONS Are you looking for stability? An opportunity to start entry level & move up to a management position? Want to work with the top home improvement clients in Denver? Welcome to a company that will provide you with a competitive edge in these challenging economic times....... VITAL Marketing is looki...
Everest Management has expanded and has quickly become of the fastest growing and most successful advertising firms in the Tulsa,OK area. We provide exceptional customer service while continuing to grow and develop new markets for our prestigious clientele. EVEREST MANAGEMENT WANTS TO DEVELOP THESE ENTRY LEVEL POSITIONS INTO CAREER OPPORTUNITIES Our firm is currently looking for several entry le...
Now Hiring! Entry Level - Full Time - Training Provided Call Shannon Today to set up your interview with our hiring manager! 781 849 7100 www.lviboston.com 
LVI, Boston was established with the belief that what you have accomplished is not nearly as important as what you can and will accomplish. When we assess a new candidate, we are more interested in one’s potential rather than one’s past e...
Full time Entry Level Customer Service Account Representatives wanted for private Sales, Marketing and Consulting Firm in Cleveland! Be a part of our fun and hardworking teams where you can develop yourself professionally and personally in Sales and Marketing field. We are looking for someone to START IMMEDIATELY. No Nights and Weekends ! No Experience Needed. Training Provided! Company Descripti...
We are a leading Promotional Marketing, Advertising and Sales firm based in Houston, TX. We are looking for innovative, team-oriented individuals who enjoy working with others and maintaining relationships with our prestigious clientele. Purpose of Position The main focus of this position is to promote our clients' brand names by developing and supporting field marketing programs. This position w...
e are one of Houston's premier and fastest growing privately owned and operated marketing agencies looking to fill ENTRY-LEVEL sales and marketing positions. Our agency provides sales and client acquisition for Fortune 500 clients. This job entails face to face sales and customer service to new and existing customers. Our niche has been our ability to act as the liaison between our major clients ...
Now Hiring! Entry Level - Full Time - Training Provided Call Shannon Today to set up your interview with our hiring manager! 781 849 7100 www.lviboston.com 
LVI, Boston was established with the belief that what you have accomplished is not nearly as important as what you can and will accomplish. When we assess a new candidate, we are more interested in one’s potential rather than one’s past e...
"Working at SilverFern has opened my eyes to a great group of people to work with, this is a real team. This is always a motivating atmosphere, and everyone is always willing to help you out with anything that you need.You realize early on that this is the type of job where you determine your future. If you work hard, you can grow. Performance is key." - Current Sales Representative SilverFern ML...
Now Hiring! Entry Level - Full Time - Training Provided Call Shannon Today to set up your interview with our hiring manager! 781 849 7100 www.lviboston.com 
LVI, Boston was established with the belief that what you have accomplished is not nearly as important as what you can and will accomplish. When we assess a new candidate, we are more interested in one’s potential rather than one’s past e...
Customer Service - Event / Retail Marketing & Advertising Firm Marketing, Sales and Customer Service Representatives needed for New Positions! REPRESENT SOME OF THE LARGEST CLIENTS IN THE NUTRITION, COSMETICS, ELECTRONICS, HAIR AND SKIN CARE INDUSTRIES! Chicago Marketing, Inc. is a privately held marketing firm in Chicago. We are planning to expand into 3-5 additional locations next year. We wo...
Immediate Hire! Customer Service, Sales, Marketing (Full Time) Marcaden Consulting Inc. is hiring Entry Level Sales and Marketing positions into our Management Training Program. This entry level sales marketing position would involve in person sales to consumers to help us represent our clients with the utmost integrity as well as exceed their expectations. Compensation for this position is based...

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Customer Service Career Tools

Marketing and Customer Service Manager

Salaries

$24,960.00 - $113,120.00
Typical Salary for Marketing and Customer Service Manager
(77 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
43.9%
Some College Coursework Completed
19.3%
High School
15.8%
Master's
15.8%
Associates
5.3%
(57 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Marketing and Customer Service Manager Articles

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