Member Service Representative Jobs in Massachusetts

1000+ jobs

NESC Federal Credit Union is a local credit union with its roots in the Merrimack Valley. Established in 1958 as the credit union for the Internal Revenue Service employees and their families; and has since grown to become a provider of financial services to over 9000 members. As we have grown, so have the opportunities to be a part of this team! We currently have the following position available...

Call Center Representative – Consumer Loan Department Monday - Friday 9:00 to 6:00, alternating Saturdays 9:00 to 3:00 Digital Federal Credit Union (DCU) a progressive, fast growing credit union and the largest credit union in New England, is seeking Call Center Representatives to assist with the daily member interaction in our Consumer Loan Department. Position Responsibilities • Develop a co...

Member Service Representative, Worcester Gold Star Blvd, PT Thur-Fri 3:30pm-7:30pm, Saturday 8:30am-3:30pm Job Description: Contribute to DCU’s Success Sharing and Business Goals by providing members with quality service. Understand and explain all DCU products and services, identify members’ needs, and achieve all assigned sales goals by cross-selling appropriate products and services and maki...

Care.com is the largest and fastest-growing technology platform for online care services, helping families, businesses, and corporate employees find high-quality care for their kids, pets, parents, and homes. We’re seeking innovative, entrepreneurial, and genuinely nice people to join our collaborative team. If that describes you, we want to hear from you! A career at Care.com offers countless way...

Member Service Representative, Thursday & Friday 3:30-7:30, Saturdays 8:30-3:30 Job Description: Contribute to DCU’s Success Sharing and Business Goals by providing members with quality service. Understand and explain all DCU products and services, identify members’ needs, and achieve all assigned sales goals by cross-selling appropriate products and services and making qualified referrals. Open...

American Airlines Federal Credit Union, well known for its financial leadership, innovation, and service, has an opening for a Flex 50% Member Services Representative that will be based out of our Boston Branch at Logan International Airport. Responsibilities include, but are not limited to: Open new accounts, sell and process Credit Union services for new and existing members Post deposits, lo...

Company Description: Members Plus Credit Union is a non-profit organization owned by over 10,000 members and serving the community for over 70 years. Our mission is to provide quality, innovative, competitive, and secure financial products and services to our expanding membership. We offer financial products such as checking and saving accounts, money market accounts, certificates of deposit, IRA...

Our Member Services Representatives are responsible for providing accurate and thorough information on Plan benefits, eligibility and enrollment policies to current and prospective members, providers, and internal customers. The Member Services Representatives are also responsible for resolution of customer inquiries and act as a member advocate in order to build member loyalty and extend member r...

American Airlines Federal Credit Union , well known for its financial leadership, innovation, and service, is seeking a full time Member Services Representative that will be based out of our Boston Branch at Logan International Airport. Responsibilities include, but are not limited to: Open new accounts, sell and process Credit Union services for new and existing members Post deposits, loan pay...

Position Purpose: Respond to customer inquiries via telephone and written correspondence in a timely and appropriate manner. Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources Provide assistance to members and/or providers regarding website registration and navigation ...

Overview: GENERAL SUMMARY OF POSITION: The Member Services Representative is primarily responsible for providing timely and accurate response and resolution to members’ requests and issues received by telephone. Secondary responsibilities of this position include processing written correspondence. The nature of this position requires a particular emphasis on reliability in order to ensure that t...

Overview The Opportunity: It’s an exciting time to join Fallon Health as we experience growth and expansion with new services and products. There are many great opportunities within our organization starting with joining our Member Services team. Member Services offers a very unique opportunity to interact with nearly every facet of the FCHP organization including our products, services, functio...

Teller, Burlington Branch Monday - Wednesday 11:30 - 5:30, Saturdays 8:30 - 3:30 Job Description: Provide members with quality service and accurately process transactions and member requests. Achieve assigned goals by identifying members’ needs and making the appropriate referrals. Position Responsibilities: • Support the sales and service culture within the branch that promotes the initiative...

Call Center Representative – Consumer Loan Department Monday - Friday 9:00 to 6:00, alternating Saturdays 9:00 to 3:00 Digital Federal Credit Union (DCU) a progressive, fast growing credit union and the largest credit union in New England, is seeking Call Center Representatives to assist with the daily member interaction in our Consumer Loan Department. Position Responsibilities • Develop a co...

The Customer Service Associate provides best-in-class service to all constituents, including but not limited to members, prospective members, employers, providers / pharmacists, vendors and internal Harvard Pilgrim staff, as a means to build customer loyalty, extend customer retention, and satisfy corporate goals and objectives. The Customer Service Associate acts as a member advocate by meeting o...

The Member Service Representative provides exceptional service to our members while meeting their financial needs by actively recognizing opportunities for product and service referrals. In addition, they open and maintain a variety of deposit accounts (checking, savings, CD’s, IRA’s), take loan applications and complete loan closings. This position is 30 hours per week. The schedule is as follow...

Responsibilities: Silverleaf Member Services Representatives are responsible for providing excellent customer service to existing Silverleaf Resort Owners and demonstrating expertise of Silverleaf's product offerings. Member Services Representatives interact directly with owners to discuss current usage, present additional options and recommend upgrades and additional membership options. Skills/...

***THIS IS A REMOTE POSITION WITH HOURS FROM 1PM-9PM MONDAY-FRIDAY *** POSITION PURPOSE: Member Services is the first point of contact for individuals with the Best Doctors membership. Engagement and empathy with members from the beginning is imperative. Member services staff use their customer service skills and knowledge of Best Doctors services to efficiently process incoming phone calls, war...

We currently have a Personal Banker / Member Services Representative full time opportunity available based in our Jamaica Plain Branch located in the VA Medical Center. This position is also eligible for a monthly sales incentive. Come join our team! Under the general supervision of the Branch Manager, performs a variety of administrative and clerical duties in support of the new accounts and con...